# NextGen Enterprise Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NextGen Enterprise Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/228336/NextGen-Enterprise

---

# 

 NextGen Enterprise Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NextGen Enterprise

## What is NextGen Enterprise?

NextGen Enterprise EHR offers practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen Mobile, providers’ smartphones become an extension of the EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to its clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps practices secure and makes upgrades easy, though on-premise options are also available.

## What is NextGen Enterprise used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)

Recognitions

Shortlist

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

79%

Neutral

12%

Negative

9%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Medical Practice Management / 2026
-   Revenue Cycle Management / 2026
-   Patient Engagement / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## NextGen Enterprise alternatives

Highest Rated

[4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (497)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/228336/NextGen-Enterprise/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.5 (19)

94.74% of 19 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

4.2 (18)

88.89% of 18 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Patient Records Management

4.1 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Medical Billing

3.6 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Appointment Management

4.1 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Electronic Payments

4.0 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

NextGen Enterprise 214 features

Automatically comprehend data abbreviation terms

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Supports audio files

Upload audio and video files

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Use AI to convert voice into text automatically

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Software's ability to perform similar action on multiple similar files simultaneously

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Track cancellations of policies, accounts, orders, appointments, etc.

Manage the treatment plan and coordination between care providers and patients with special health care needs

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Process of paying the insurance sum to the policyholder

Process of tracking new and submitted claims and the status of submitted claims

Private online space that lets businesses securely share documents and provide information access to clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

Store and organize information about customers and previous interactions

Alter the layout and content of dashboards

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Creation and customization of dashboards

Process of gathering, measuring, and analyzing accurate data

Discover and connect variety of data sources to the application for analysis

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Tools that provide relevant information at specific times to support judgments and courses of action

Process of investigating, analyzing, and resolving denied insurance claims

Render images of the body for diagnostic and treatment purposes

Reporting completed by clinicians that summarizes health/medical diagnoses

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Manage product specific documents in a categorized order

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems

A paperless claim form that is electronically shared

Electronically collect payments for goods or services

Digitally sign online documents

Reminders sent via email

Create and securely store digital patient records

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Track family medical history to diagnose existing/new conditions and diseases.

Public or private sharing of digital files such as documents, audio/video, images, and more

Intended to be used by cardiologists

Software specialized for dermatologists

For family practices

For mental health professionals providing therapy to multiple patients at the same time

Software designed for the healthcare industry

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Designed for Neurologists

For obstetrics and gynecology (OB/GYN) practices

For medical practices that specialize in the diagnosis and treatment of eye disorders

Specialized software for Orthopedic practices

Designed for pain management practices & departments

Intended to be used by podiatrists

Designed for primary care doctors/facilities.

For mental health professionals that specialize in substance abuse therapy/programs

Designed for urgent care/emergency facilities.

Intended to be used by urologists.

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Manage the intricacies of ICD-10 cataloging and ensure clinic compliance

Validating the identity of an individual or entity through verification of personal information or credentials

Support for uploading and retaining image files in the cemetery records database

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Manage updates to member's immunization records and track individual allergies

Care of patients who are admitted and stay in the hospital overnight

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Activities related to the initial admission of a charge into the organization's care

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Receive lab results electronically

Submit and track requests for laboratory tests

Laboratory test results

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Records of patients' medical history

A library of medical terms, abbreviations, definitions, and meanings

Alerts/warnings for potential allergies or interactions triggered by medications

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Allows users to manage data from a number of sources

Process and analyze human language in text or audio form

Ability to interact with the application using human languages such as English

Track and monitor patient no-show rates

Track and organize on-call shifts

Certified for healthcare IT products based on the results from ONC-ATL

Online forms for managing client intake

Allows medical providers and/or customers to request previously filled prescriptions online

Track and organize online shifts

In-person, onsite registration

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Ability to integrate with picture archiving and communication system to store diagnostic imaging files.

Allow communication between the company and patients via messages, SMS, emails, phone, and more

A repository of patient data, including their past and current health issues, treatment history, and more

Educational and medical resources that are delivered to patients online

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Observing and tracking a patient's health status, condition, and wellbeing

Online portal where patients can access information such as health records, treatment plants, etc.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Capture photos for any type of use case

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Manage the pre-registration process

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Streamlining repetitive tasks and activities through automated and predefined workflows

Customizable notes that help healthcare professionals document and track patient progress

Monitor wait time and abandonment for incoming requests that have not been routed

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Monitor sales and make necessary adjustment in order to increase demand and revenue

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Train your system to interpret and transcribe voice messages

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Provide integration with third-party telehealth applications

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Edit text as needed

Tools to help therapists document, record, and recall patient encounters

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Create treatment plans that document interventions and outcomes to track patient progress

Pre-formatted documents and forms for Urgent Care processes.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Connect with meeting participants remotely over video

Securely view, download, and/or transmit patient records

Track and measure patient's vitals

Voice recording and storing

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Record, update and manage waiting lists

Estimated waiting time in the queue

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (33)

4.0

Based on 33 reviews

## Pricing

Value for money

4.1 (31)

### Starting price

Free trial  
not available

Value for money

4.1 (31)

4.1

Based on 31 reviews

## Integrations

[

OnBase](https://www.capterra.com/p/62208/OnBase/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.6 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (31)

3.6

Based on 31 reviews

## User reviews

Overall rating

4.2

Based on 33 reviews

Filter by rating

5(15)

4(11)

3(4)

2(3)

1(0)

Mentioned topic

Sorted by most recent

RD

Ruth D.

Data Entry Billing

Hospital & Health Care

### "Great tool needs updating! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

April 17, 2026

Medium to large medical practices. Organizations needing deep customization. Teams with IT support or willingness to train makes it very helpful.

Pros

Highly customizable. Great for practices that want control and flexibility. Clinics can tailor templates, workflows, and reports to fit their exact needs.

Cons

New users often feel overwhelmed at first. Not beginner-friendly. Takes time to train staff and fully understand workflows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

owner

Medical Practice

### "Ok Billing Software"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

March 26, 2026

Nextgen is a software that has what they think are a lot of bells and whistles and it is so challenging to use.

Pros

I like how they have the medical note for the claim linked in the claim. That makes it really easy to see that specific note. The section to leave notes for a specific claim works fine.

Cons

I really dislike the reporting features. Reports are so slow to load and so limited. Posting takebacks is really challenging and the balance is left in the wrong insurance responsibility. I dislike the process of sending and reviewing claims. It is really tedious.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2026

Thank you for taking the time to share your feedback. We’re glad to hear that features like linking medical notes to claims and the ability to add claim-specific notes are helping support your workflow. We also appreciate your candid input around reporting, claims processing, and overall usability. These are important areas, and we recognize that efficiency and ease of use are critical in day-to-day operations. Based on feedback like yours, we’ve been making ongoing enhancements to improve report performance, streamline claim workflows, and simplify key processes such as takebacks and claim review. Our goal is to ensure the platform not only offers robust functionality but also delivers a more intuitive and efficient user experience. Insights like yours play a key role in shaping those improvements. Thank you again for your feedback—it’s helping us continue to move in the right direction. — The NextGen Team

MA

Meghan A.

Secretary

Hospital & Health Care

### "Everyday is NextGen"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2026

My overall experience with NextGen was an amazing one. I could not imagine using anything else on a day to day basis at work.

Pros

What I like most about the NextGen Enterprise is it made my day to day task easier to accomplish and well organized.

Cons

The thing I liked the least about NextGen is it was slightly glitchy from time to time, but definitely nothing major.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Alice C.

Progam Manager

Health, Wellness and Fitness

### "Nexgen Corporate Customer Support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 29, 2025

Excellent experience even when challenges occurred our representative was very professional and answered all out questions. Minimal interruption in service delivery.

Pros

Easy to use and great customer support which was vital in our line of work. We used the Nex gen cards for out patient support programs and we rarely had any issues with it.

Cons

Customer support was quick and we had a dedicated person to respond to our inquiry since I worked for a large organization this was vital.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Megan H.

Product Manager

Information Technology and Services

### "Solid and Reliable System"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 21, 2025

Overall, it’s a solid and reliable system. While it has some usability issues, its flexibility and integration capabilities make it a valuable tool for our practice.

Pros

NextGen Enterprise is highly customizable, allowing us to tailor templates and workflows to fit our needs. It integrates well with other platforms and offers strong reporting and patient engagement tools.

Cons

The UI can feel outdated at times, especially for new users. Some workflows require multiple clicks or steps that could be streamlined.

Switched from

[CareCloud](https://www.capterra.com/p/113010/CareCloud/)

Better patient management and Revenue Cycle Management processes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CE

Crystal E.

Medical assistant

Medical Practice

### "NEXT GEN IS THE WAY"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2025

great program to work with if you are looking for ease and convenience. Maked patient charting and documenting a breeze.

Pros

I love the ease and convenience that the system offers. Customer support is amazing as well. This system makes the process of pt charting so much easier and quicker.

Cons

the system does freeze a little every now and then but even with that small flaw the program is still definitely worth it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Alec P.

Production utility

Broadcast Media

### "Excellent service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 24, 2025

Quickly taken care of and outstanding service. Thank you for the help

Pros

“Five stars for their professionalism and passion! Would definitely recommend ”

Cons

Nothing bad to say about this business their professionalism was top notch

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MN

Miranda N.

Medical Assitant

Hospital & Health Care

### "EASY TO NAVIGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 12, 2025

Pros

The workflows are good and ever improving. Reporting, interfaces and interoperability are strong.

Cons

There are not very many specialty areas in the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 18, 2025

Hi Miranda, Thank you for your feedback! We’re thrilled to hear that you find NextGen easy to navigate and one of your favorite systems. It's great to know that our workflows, reporting, interfaces, and interoperability meet your needs and continue to improve. We appreciate your input regarding specialty areas. Expanding and enhancing specialty-specific capabilities is something we're always working on, and we’d love to hear any specific areas where you'd like to see improvements. Your insights help us evolve to better serve our users. Thanks again for sharing your experience!

GL

Glenea L.

Director Third-Party Revenue Cycle Ops

Medical Practice

### "Thank You \[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 23, 2024

Overall it's been a much better experience thanks to \[sensitive content hidden\], and our dedicated TAM \[sensitive content hidden\].

Pros

Having \[sensitive content hidden\] as our Enterprise Account Manager.

Cons

The RCM services from 2017 to 2023. We also struggled with NG IT regarding our interface connections in 2022-2023.

Alternatives considered

[Athena](https://www.capterra.com/p/240673/Athena/)

Reasons for choosing NextGen Enterprise

A collegue who highly recommened NextGen vs. Athena

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VV

Vince V.

Chief Information Officer

Medical Practice

### "Solid PM/EMR - being improved"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

December 20, 2024

Have had NextGen PM since 1998 and EMR since 2006. Have seen lots of changes but product has significant legacy architecture and programming. That being said, we have grown significantly as an organization with it as our core system.

Pros

Breadth of the solution. Stability. Mobile platform.

Cons

Patient portal is primitive and not well integrated. Needs to add more and better analytics. Needs to incorporate/embed more advanced features, e.g., AI, ML, NLP Needs to update architecture to web-centric and utilize market-leading cloud technologies Support needs to be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/)

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