# Serraview Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Serraview Software - reviews, pricing plans, popular comparisons to other Space Management products and more.

Source: https://www.capterra.com/p/228339/Serraview

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# 

 Serraview Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Serraview

## What is Serraview?

A complete suite of solutions for planning, managing, and navigating a modern workplace including wayfinding, reservations, and real-time asset tracking.

## What is Serraview used for?

[Space Management](https://www.capterra.com/space-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[IWMS](https://www.capterra.com/iwms-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Serraview

4.4 (18)

VS.

[4.9 (55)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (18)

Ease Of Use

4.8 (55)

Value For Money

3.9 (11)

Value For Money

4.4 (35)

Customer Service

4.1 (16)

Customer Service

4.6 (48)

## Serraview alternatives

[4.7 (218)](https://www.capterra.com/p/203753/Clearooms/reviews/)

Starting price

$10.00

Per User, Per Month

[4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/)

Starting price

Contact vendor for pricing

[4.8 (225)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/)

Starting price

$99.00

Per User, Per Month

[4.3 (204)](https://www.capterra.com/p/111627/Ganttic/reviews/)

Starting price

$25.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/228339/Serraview/alternatives/)

## Pricing

Value for money

3.9 (11)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.9 (11)

3.9

Based on 11 reviews

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## Support, customer service and training options

Customer Service

4.1 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (16)

4.1

Based on 16 reviews

## User reviews

Overall rating

4.4

Based on 18 reviews

Filter by rating

5(9)

4(7)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BL

Brendan L.

Unified Communications Engineer

Package/Freight Delivery

### "Aurizon Holdings Serraview Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 6, 2025

I can only comment on the version that we are running which is at least 7 years old, but overall we find it to be a very useful tool to track employee location and room availability

Pros

Ease of use, look and feel. Does what we need it to do. Visual locator of personnel, calendar integration and ability to reserve/book rooms.

Cons

Wireup & setup config is very manual & laborious & support somewhat lacking (has taken us a long time to resolve relatively simple login problem). No WiFi support (in our environment)

Alternatives considered

[Cisco Secure Endpoint](https://www.capterra.com/p/191198/Cisco-AMP/)

Reasons for choosing Serraview

cost and ease of implementation and worked with our existing network infrastructure

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AC

Adycar C.

Consultant

Banking

### "Engage Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 27, 2024

Their customer service was excellent and the product is great too. I recommend them to anyone looking for a quality product on space/capacity planning and excellent service.

Pros

The ability of customization based on our evolving work model. It allowed us to configure the buildings in different ways based on our operation model.

Cons

The booking tool is an add-on and cannot be purchased separately from the other features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

David M.

Project Manager

Utilities

### "DTE Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 5, 2024

\[sensitive content hidden\] has been great to work with and is very responsive. Excellent Customer Success Manager and representative of Serraview.

Pros

Provides lots of great tools like reporting. The drawings are also used in the reservation system which is helpful for wayfinding.

Cons

It does take some training and skill to be able to upload drawings into the system and make the system work for what is needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sue R.

Sr Technology Solutions Manager

Real Estate

### "Great Value and Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2024

Overall I have had a great experience with Serraview. It meets our client's needs and is quick to setup.

Pros

Serraview is an easy product to use for all your space management needs. The Scenario Planning module makes it stand out from it's competitors. The implementation team is outstanding when it comes to helping the client understand how it operates so they can quickly and easily get the tool up and running for them. The support team and knowledge center are also great resources for getting help with any issues/questions!

Cons

The things that I like least about the tool is the lack of Square Footage and chargeback reporting. To add that information means creating a custom report.

Switched from

[OpenBlue Workplace](https://www.capterra.com/p/72571/FM-Interact/)

[IBM TRIRIGA Application Suite (TAS)](https://www.capterra.com/p/250821/IBM-TRIRIGA/)

Ease of use and cost, met client's needs.

Alternatives considered

[OpenBlue Workplace](https://www.capterra.com/p/72571/FM-Interact/)

[IBM TRIRIGA Application Suite (TAS)](https://www.capterra.com/p/250821/IBM-TRIRIGA/)

Reasons for choosing Serraview

Ease of use and cost, met client's needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FH

Francis H.

Manager

Real Estate

### "Serraview feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 25, 2024

Pros

Easy to use, functionality, Block and Stack functions, reporting

Cons

none at the moment - helpful and does what it says

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 29, 2024

Hi Francis, thank you for leaving your review. We're glad to hear that you find our product easy to use and enjoy its functionality. If you have any further suggestions or feedback, please feel free to reach out—we're always looking for ways to improve! The Serraview by Eptura team

WM

Will M.

Sr Technology Client Care Manager

Real Estate

### "2023 Serraview Survey Response"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 29, 2023

Space Management and the team leverages as the SOR for Utilization

Pros

Space Management appears to be solid and the team leverages as the SOR for Utilization

Cons

perhaps not always intuitive, also, Bi-Directional Integration was not as smooth as hoped but that was then and this is now. A lot can change in 2 years.

Reasons for choosing Serraview

Was not on team when product review was occurring, cannot answer for then.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2023

Hi Will, Thank you for your feedback. It’s great to hear your positive comments about our space management solution and how your team leverages it for utilization. This input is great as we continuously work on improving our user experience and integrations. We’ve already made significant improvements to the product, and we’ll keep striving to make the product even better for our customers! The Serraview by Eptura team

TG

Tian G.

Sr Space Planner

Semiconductors

### "Recommend"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 18, 2023

Overall, I like Serraview as my daily space management tool and have been using it very successfully each day. The technical support team is great to work with.

Pros

Serraview provides many features compared to other space management system I used before. I like the Block & Stack and Move Add Change the most. They provide a lot of detailed information for the daily space management task.

Cons

It will be great if the screen layout is more flexible to allow to minimize the contents which are not needed so the floor plan can be viewed in a larger of the screen area.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2023

Thanks for your review, Tian. We’re happy to hear you’re finding the tool helpful, especially the Block & Stack and Move Add Change features. Your suggestion about screen layout flexibility is great to hear. We get the importance of maximizing the floor plan view and will ensure that this is communicated to the team for consideration in future updates! The Serraview by Eptura team

RS

Radka S.

Manager IMT

Pharmaceuticals

### "Review RS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 12, 2023

Pros

Serraview serves to the global OM team for daily use, it is easy to navigate and update. Imports and bulk change a great benefit. Easy to access any detail. Easy to configure. Custom field creation and reporting is user friendly. Appreciation of improved customer support.

Cons

Impossibility to import Multi Entity into custom fields. This is a big fail causing manual work instead of Importing the values.Custom fields are limited to entities max 25. SFTP and Reports fail frequently which is time consuming for reporting to support as this happens without a reason.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2023

Thank you for your feedback, Radka—pleased to hear that you find the tool easy to navigate and update, and that you appreciate the benefits of imports and bulk changes. We apologize for any limitations you’ve encountered with importing into custom fields and understand the inconvenience caused by these issues. If you’re still experiencing problems, please don't hesitate to reach out to our support team via the support portal, and a dedicated team member will be readily available to help provide a solution for this. The Serraview by Eptura team

CW

Cynde W.

Spatial Data Coordinator

Computer Software

### "Serraview Review for Adobe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 8, 2023

I have worked with Serraview for 6.5 years, with other clients as well as Adobe. It is a very useful tool.

Pros

It is a reliable platform where we can house our data regarding floorplans and metrics. Can generate reports, is connected to Adobe Life Locator for wayfinding, and integration with WorkDay very good.

Cons

Open tickets can drag on with no communication from the technical side working on an issue or request. Some tickets are handled in a timely manner but some I hear nothing until I reach out every couple of weeks to ask what the status is. I wish there was a time estimate provided so our client would know when a ticket will be completed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2023

Hi Cynde, Thank you for your review of Serraview for Adobe. It’s great to hear that you find our platform reliable for housing floorplans and metrics, generating reports, and integrating with your other systems. We understand your concerns about open tickets from the technical side and apologize for any inconvenience caused. We’re actively working on improving our support processes to provide timely updates on all support cases, and ensure effective communication. Your suggestion for providing time estimates for ticket completion is great, and I’ve passed this idea onto our support team. Thank you for sharing this! The Serraview by Eptura team

CK

Carrie K.

Sr. Space and Occ Planner

Utilities

### "Ent Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 6, 2023

Good

Pros

Multiple streams of work and visualization

Cons

Learning curve, complex, support for complex matters is difficult at times

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2023

Hi Carrie, Thank you for taking the time to leave your review, and it’s fantastic to hear it’s been beneficial for managing multiple streams of work and visualizing data. We understand that there is a learning curve, and we’re committed to making the user experience as seamless as possible. To help you in maximizing the potential of the system, we recommend exploring our Customer Hub, where’ll you’ll find useful tips and product guides. For personalized assistance in specific areas of the product, please don’t hesitate to raise a support ticket. Our dedicated support team is ready to ensure you receive the help you need! The Serraview by Eptura team

[View all Reviews](https://www.capterra.com/p/228339/Serraview/reviews/)

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