# Serraview Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Serraview Software - reviews, pricing plans, popular comparisons to other Space Management products and more. Source: https://www.capterra.com/p/228339/Serraview --- # Serraview Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Serraview ## What is Serraview? A complete suite of solutions for planning, managing, and navigating a modern workplace including wayfinding, reservations, and real-time asset tracking. ## What is Serraview used for? [Space Management](https://www.capterra.com/space-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[IWMS](https://www.capterra.com/iwms-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Serraview?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.eptura.com&name=Serraview) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Serraview 4.4 (18) VS. [4.9 (55)](https://www.capterra.com/p/117248/OfficeSpace-Software/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (18) Ease Of Use 4.8 (55) Value For Money 3.9 (11) Value For Money 4.4 (35) Customer Service 4.1 (16) Customer Service 4.6 (48) ## Serraview alternatives [4.7 (218)](https://www.capterra.com/p/203753/Clearooms/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (85)](https://www.capterra.com/p/191385/AkitaBox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (226)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (204)](https://www.capterra.com/p/111627/Ganttic/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/228339/Serraview/alternatives/) ## Pricing Value for money 3.9 (11) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.9 (11) 3.9 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (16) 4.1 Based on 16 reviews ## User reviews Overall rating 4.4 Based on 18 reviews Filter by rating 5(9) 4(7) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent BL Brendan L. Unified Communications Engineer Package/Freight Delivery ### "Aurizon Holdings Serraview Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 6, 2025 I can only comment on the version that we are running which is at least 7 years old, but overall we find it to be a very useful tool to track employee location and room availability Pros Ease of use, look and feel. Does what we need it to do. Visual locator of personnel, calendar integration and ability to reserve/book rooms. Cons Wireup & setup config is very manual & laborious & support somewhat lacking (has taken us a long time to resolve relatively simple login problem). No WiFi support (in our environment) Alternatives considered [Cisco Secure Endpoint](https://www.capterra.com/p/191198/Cisco-AMP/) Reasons for choosing Serraview cost and ease of implementation and worked with our existing network infrastructure Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Adycar C. Consultant Banking ### "Engage Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 27, 2024 Their customer service was excellent and the product is great too. I recommend them to anyone looking for a quality product on space/capacity planning and excellent service. Pros The ability of customization based on our evolving work model. It allowed us to configure the buildings in different ways based on our operation model. Cons The booking tool is an add-on and cannot be purchased separately from the other features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM David M. Project Manager Utilities ### "DTE Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 \[sensitive content hidden\] has been great to work with and is very responsive. Excellent Customer Success Manager and representative of Serraview. Pros Provides lots of great tools like reporting. The drawings are also used in the reservation system which is helpful for wayfinding. Cons It does take some training and skill to be able to upload drawings into the system and make the system work for what is needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sue R. Sr Technology Solutions Manager Real Estate ### "Great Value and Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2024 Overall I have had a great experience with Serraview. It meets our client's needs and is quick to setup. Pros Serraview is an easy product to use for all your space management needs. The Scenario Planning module makes it stand out from it's competitors. The implementation team is outstanding when it comes to helping the client understand how it operates so they can quickly and easily get the tool up and running for them. The support team and knowledge center are also great resources for getting help with any issues/questions! Cons The things that I like least about the tool is the lack of Square Footage and chargeback reporting. To add that information means creating a custom report. Switched from [OpenBlue Workplace](https://www.capterra.com/p/72571/FM-Interact/) [IBM TRIRIGA Application Suite (TAS)](https://www.capterra.com/p/250821/IBM-TRIRIGA/) Ease of use and cost, met client's needs. Alternatives considered [OpenBlue Workplace](https://www.capterra.com/p/72571/FM-Interact/) [IBM TRIRIGA Application Suite (TAS)](https://www.capterra.com/p/250821/IBM-TRIRIGA/) Reasons for choosing Serraview Ease of use and cost, met client's needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FH Francis H. Manager Real Estate ### "Serraview feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 25, 2024 Pros Easy to use, functionality, Block and Stack functions, reporting Cons none at the moment - helpful and does what it says Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2024 Hi Francis, thank you for leaving your review. We're glad to hear that you find our product easy to use and enjoy its functionality. If you have any further suggestions or feedback, please feel free to reach out—we're always looking for ways to improve! The Serraview by Eptura team WM Will M. Sr Technology Client Care Manager Real Estate ### "2023 Serraview Survey Response" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 29, 2023 Space Management and the team leverages as the SOR for Utilization Pros Space Management appears to be solid and the team leverages as the SOR for Utilization Cons perhaps not always intuitive, also, Bi-Directional Integration was not as smooth as hoped but that was then and this is now. A lot can change in 2 years. Reasons for choosing Serraview Was not on team when product review was occurring, cannot answer for then. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2023 Hi Will, Thank you for your feedback. It’s great to hear your positive comments about our space management solution and how your team leverages it for utilization. This input is great as we continuously work on improving our user experience and integrations. We’ve already made significant improvements to the product, and we’ll keep striving to make the product even better for our customers! The Serraview by Eptura team TG Tian G. Sr Space Planner Semiconductors ### "Recommend" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 18, 2023 Overall, I like Serraview as my daily space management tool and have been using it very successfully each day. The technical support team is great to work with. Pros Serraview provides many features compared to other space management system I used before. I like the Block & Stack and Move Add Change the most. They provide a lot of detailed information for the daily space management task. Cons It will be great if the screen layout is more flexible to allow to minimize the contents which are not needed so the floor plan can be viewed in a larger of the screen area. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2023 Thanks for your review, Tian. We’re happy to hear you’re finding the tool helpful, especially the Block & Stack and Move Add Change features. Your suggestion about screen layout flexibility is great to hear. We get the importance of maximizing the floor plan view and will ensure that this is communicated to the team for consideration in future updates! The Serraview by Eptura team RS Radka S. Manager IMT Pharmaceuticals ### "Review RS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 12, 2023 Pros Serraview serves to the global OM team for daily use, it is easy to navigate and update. Imports and bulk change a great benefit. Easy to access any detail. Easy to configure. Custom field creation and reporting is user friendly. Appreciation of improved customer support. Cons Impossibility to import Multi Entity into custom fields. This is a big fail causing manual work instead of Importing the values.Custom fields are limited to entities max 25. SFTP and Reports fail frequently which is time consuming for reporting to support as this happens without a reason. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2023 Thank you for your feedback, Radka—pleased to hear that you find the tool easy to navigate and update, and that you appreciate the benefits of imports and bulk changes. We apologize for any limitations you’ve encountered with importing into custom fields and understand the inconvenience caused by these issues. If you’re still experiencing problems, please don't hesitate to reach out to our support team via the support portal, and a dedicated team member will be readily available to help provide a solution for this. The Serraview by Eptura team CW Cynde W. Spatial Data Coordinator Computer Software ### "Serraview Review for Adobe" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 8, 2023 I have worked with Serraview for 6.5 years, with other clients as well as Adobe. It is a very useful tool. Pros It is a reliable platform where we can house our data regarding floorplans and metrics. Can generate reports, is connected to Adobe Life Locator for wayfinding, and integration with WorkDay very good. Cons Open tickets can drag on with no communication from the technical side working on an issue or request. Some tickets are handled in a timely manner but some I hear nothing until I reach out every couple of weeks to ask what the status is. I wish there was a time estimate provided so our client would know when a ticket will be completed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2023 Hi Cynde, Thank you for your review of Serraview for Adobe. It’s great to hear that you find our platform reliable for housing floorplans and metrics, generating reports, and integrating with your other systems. We understand your concerns about open tickets from the technical side and apologize for any inconvenience caused. We’re actively working on improving our support processes to provide timely updates on all support cases, and ensure effective communication. Your suggestion for providing time estimates for ticket completion is great, and I’ve passed this idea onto our support team. Thank you for sharing this! The Serraview by Eptura team CK Carrie K. Sr. Space and Occ Planner Utilities ### "Ent Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 6, 2023 Good Pros Multiple streams of work and visualization Cons Learning curve, complex, support for complex matters is difficult at times Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 17, 2023 Hi Carrie, Thank you for taking the time to leave your review, and it’s fantastic to hear it’s been beneficial for managing multiple streams of work and visualizing data. We understand that there is a learning curve, and we’re committed to making the user experience as seamless as possible. To help you in maximizing the potential of the system, we recommend exploring our Customer Hub, where’ll you’ll find useful tips and product guides. For personalized assistance in specific areas of the product, please don’t hesitate to raise a support ticket. Our dedicated support team is ready to ensure you receive the help you need! The Serraview by Eptura team [View all Reviews](https://www.capterra.com/p/228339/Serraview/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)