--- title: "Page 2 | LinkedIn Sales Navigator Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is LinkedIn Sales Navigator the right Lead Capture solution for you? Explore 179 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- LinkedIn Sales Navigator 4.5 (182) [View alternatives](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Page 2 - Reviews of LinkedIn Sales Navigator ## Showing most helpful reviews Showing 26-50 of 182 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Akshay S. Account Executive Used the software for: 1-3 years ### "LinkedIn Sales Navigator: Lifeline for prospecting" July 11, 2022 5.0 It has made my life easy in terms of finding new prospects and then apart from this I get to know what is happening with my set of accounts. How much they are hiring, are they showing interest in my product, what new is happening in selected organizations? Pros The first and foremost thing is that it is the directory for the corporate world. Like in previous times, there was a big book of yellow pages, now the same thing is Sale Navigator but with better utilities. You can find prospects, connect with them, find a job, raise your voice, get engagement, ask for mentorship, and what not. Cons Sometimes the new features introduced are not easy to use. Like the recent update ask me to click multiple times for putting a filter which is time consuming. Review Source Shary D. Principal Used the software for: 3-5 years ### "Must have tool for sales professionals" November 17, 2023 5.0 Pros All of the additional features available over the free edition. Eg: the ability to save contacts into lead lists and accounts into target account lists, notifications about activity at a company or contact level and other relevant insights. Cons I haven't mastered the import and export tools yet Review Source Akshat K. CEO Used the software for: 3-5 years ### "It's improving very fast." February 23, 2022 5.0 Superb. Actually, the thing I love is that they are improving it very fast and It is actually very helpful. Pros Of course, LinkedIn is the most updated business database but now it also has the ability to highly segment your target leads in the list and notify you so that you can make a move ;) They even upgraded the InMail count to 110 from 60, which is great. I love the insights section tells me how fast a company is growing and how their team is structured. Cons Their automatic decision-maker selection is not very good. They have made a separate inbox for sales navigator so if you stop paying, your conversations are not accessible. Reasons for choosing LinkedIn Sales Navigator It doesn't really have a real competitor. Review Source Sales Director Used the software for: 3-5 years ### "Must have sales tool for any org" July 29, 2025 5.0 Overall I loved working with LI Nav. Easy to use. Worth the money. The whole team is on there. It is a great way to find new contacts and nurture existing. Pros This is a crucial tool for me to find new contacts to engage with and understand where they are located geographically. This is for net new business and returning customers to ensure I have a grasp on the growth of the client and where they are positioned in the market. Cons This has nothing to do with Sales Nav, but Linkedin overall has become a cesspool for political statements and junk that has nothing to do with the current corporate climate. I wish I could turn much of the noise off. Review Source SDR Team Lead Used the software for: 1-3 years ### "The perfect tool for networking and professional community" May 6, 2025 5.0 For me the experience has been impeccable, because it allows me to connect with people in a direct, professional and complete way. It also allows me to relate the platform with all my other daily use tools and crm. Pros it allows me to stay in touch with my entire network of contacts and, in turn, to reach out to 3os in order to increase my reach, contacts and collaborators. it is the perfect tool to create a community and interact with it. Cons It's not that I don't like it, but the interface is a bit less clear and old-fashioned compared to the main linkedin platform. Review Source Digital Sales Used the software for: 1-3 years ### "Großer Nutzen, kleine Probleme." September 22, 2025 4.0 Wiederkehrende Serverprobleme deuten auf technische Mängel in der Infrastruktur und beeinträchtigen die Nutzbarkeit. Pros Die Software bietet eine Vielzahl nützlicher Funktionen zur effizienten Identifikation und Generierung neuer Geschäftskontakte, wodurch die Lead-Akquise deutlich vereinfacht und beschleunigt wird. Cons Das Spiel weist wiederholt Serverprobleme auf, was die Nutzererfahrung erheblich beeinträchtigt und auf mangelnde Infrastruktur oder unzureichende Wartung schließen lässt. Review Source Matthew K. RevOps Manager Used the software for: 3-5 years ### "Great GTM tool for prospect identification and organization" June 2, 2025 5.0 Pros The ease of search and ability for our reps to make lead lists and manage their prospects right within the tool is key to our GTM process Cons The admin work of onboarding reps tends to run into errors with validations and user identity checks. This doesn't happen often, but when it does, we can have onboarding reps locked out of the tool for days which hinders our ability to ramp them fast. Review Source Kartik G. Principal Sales Development Lead Used the software for: 3-5 years ### "A must have for BD teams " May 14, 2025 5.0 Overall, I love using Sales Navigator. The filters make is so easy to build lists and enable prospecting and sales efforts. Pros For building lead lists and finding the right personas of people at the right companies. Cons Sales Navigator is an expensive tool! That is my biggest concern with it. Review Source David M. Expert Witness Researcher Used the software for: 3-5 years ### "The Magic that is LinkedIn Sales Navigator" April 16, 2025 5.0 Very pleased. So many different ways to filter for what I am searching for Pros Can focus in on both geography and job title as well as years in position Cons Too many of the profiles are outdated and no longer valid or have changed Review Source Sales Operations specialist Used the software for: 1-3 years ### "Powerful Prospecting Tool " May 27, 2025 5.0 Overall, my experience was positive. LinkedIn Sales Navigator provided powerful tools for prospecting and building relationships, with a user-friendly interface and valuable insights Pros The advanced search and filtering capabilities were the most valuable feature. They allowed us to precisely target the right prospects based on specific roles, industries, and company sizes, making outreach more efficient and strategic. Cons The pricing felt high for small teams or individual users, especially considering some core features overlap with the free LinkedIn experience. Review Source Luca R. Business Development Manager Used the software for: 3-5 years ### "The daily "bible" for Sales!" March 17, 2025 4.0 It's a must for any sales team to create new leads, businesses and make connections and deals. Pros It's my daily "partner" for searching new businesses and enriching my network. Very well organized and useful for every sales people. Cons Sometimes it's not easy to use. Too many things, too many options, and search filters make it quite difficult to find what you are looking for. But it's something it could be handled with practice and patience Review Source Natalie M. Business Development Representative Used the software for: Less than 1 year ### "Great prospecting tool for beginners" April 24, 2025 4.0 Great prospecting tool for business development and lead gen. Seems to have the most up to date information on company's and products due to accounts being self-managed and updated. Pros Easy prospecting tool that provides most up to date information on prospect's position, changes of position, and intent signals Cons Less than friendly user interface, finicky search and filtering options, limited searching options for positions due to exact match limitations Review Source Jonathan H. SSBGC Used the software for: Less than 1 year ### "Essential for Streamlined Prospecting and Lead Nurturing" February 6, 2025 3.0 LinkedIn Sales Navigator has transformed the way I handle prospecting and lead generation. It’s a powerful tool that helps me efficiently connect with the right decision-makers in a way that feels organic and meaningful. Despite some minor pricing concerns, the ROI has been well worth it. Pros I love how easy it is to find targeted prospects using advanced search filters. The ability to track lead activity, get real-time updates, and save potential clients in lists has been a huge time-saver. It also integrates well with other tools I use, like CRM platforms. Cons It can be a bit expensive for smaller teams or individuals, and the platform occasionally has a steep learning curve for newcomers. Also, exporting data directly from Sales Navigator is limited compared to some other sales tools. The Ui isn't super user friendly. Review Source Himanshu L. Senior Business Development Consultant Used the software for: Less than 1 year ### "Excellent tool to connect with your target clients" January 20, 2025 5.0 My overall experience was great, as it improved my LinkedIn profile and networks, the price must be little reduced. Pros This is an excellent tool I've ever used as helps me to find and connect with the potential customers worldwide in any industry. Cons It is very expensive as compared to other tools in the market, this is the only draw back. Review Source Mary T. President Used the software for: 3-5 years ### "Great Product! But Pricey!" December 23, 2024 5.0 Pros Great product to reach prospects so effortlessly. Cons It is a bit too pricey, especially for smaller businesses or freelancers Review Source recruitment consultant Used the software for: Less than 1 year ### "Recruitment manager" January 15, 2025 5.0 really good tool for getting hiring mangers information. Pros information for people with compnay information Cons little clunky in pulling reports but other than that really good service Review Source Sales rep Used the software for: Less than 1 year ### "A handy tool in navigating to find the correct person" January 20, 2025 5.0 A great tool when looking for the correct person in a certain role or line of business. Pros An easy tool linked to LinkedIN to find people in the business to ensure better relationships. Cons Not always able to find correct person or contact details Review Source Iyer A. National Sales Manager Used the software for: 1-3 years ### "LinkedIn Sales Nav - A pro salesman/woman's best friend" April 23, 2024 5.0 I use linkedIn Sales Navigator on a daily basis, and ever since I've started I noticed a much higher retention and acquisition of my prospects, especially larger companies. Pros How clean, well designed, and effective the membership and tools are on LinkedIn. The site has gotten so busy with daily traffic, that it's hard to catch the attention of individuals or keep track of them. This solves both, easily. Cons The price per month is quite high for what it offers, and managing two tabs is a bit clunky. It would be nice to have the option for some services to be a widget vs a whole other page. Review Source Sayed Manzar H. Business Develoment Used the software for: 3-5 years ### "Best tool to make database of contacts and companies" August 6, 2024 5.0 For last 2 years i have been using LinkedIn sales navigator for cold email outreach database and it helps with fresh contacts and companies across verticals with updated info irrespective of geographical locations that is plus point as compared to its competitor. Pros i can get great database, helps in account qualification, company name, revenue and job title with geographical location. Cons i needs to provide full form as we see in zoom info, first name and last name should be clear. Review Source Dusti D. Account Executive-Senior Business Development Assocoateb Used the software for: 3-5 years ### "LinkedIn Sales Navigator is a game changer for finding ideal client profile prospects " August 29, 2023 5.0 We use it for new cold outreach prospecting Pros The integrations with our other apps in our sales tech stack saved hours a day wasted on data entry and research. My production of new cold outreach per day jumped from under 100 to 500 everyday. Cons The filters are based on answers that were given when profile is set up by the member so the results are not always accurate because individuals answer questions under different bias or classify themselves differently/wrong/leave blank. The results of searches can be frustrating. Review Source Steve T. Owner Used the software for: 3-5 years ### "One of the best out there" November 22, 2022 5.0 Very good overall in the beginning. This is basically how I grew my business. But over the past year Ive spent a ton of money with LinkedIn and gotten absolutely 0 results out of it. And their customer service is...well...terrible. They are very pleasant to deal with and very easily accessible but in terms of actually being able to help me they never have. Pros \- The amount of options when searching for leads is excellent. I can really narrow down a list pretty specific which is a big help! - It is fairly easy to use and get used to the layout and how to get to the different options. - For the amount of leads you can pull and contact the price is very reasonable. Cons \- They've taken away a feature that I found to be one of the most powerful features on any platform that has a lead search built in and that is the ability to find "lookalike" leads. You used to be able to find a lead and if that lead happened to be the perfect match to your ideal client you could find more people like that person with one click. It was amazing! But I havent been able to find the feature, it may still exist but when I contacted LinkedIn about this they were no help at all. Which brings me to my next point. - I've had several instances like the one mentioned above where I wanted to know how to do a specific task or had a question about a feature and every time I talked to an agent at LinkedIn it's like they had never even seen sales navigator before. Nearly every time I talked to them I had to educate them on the platform and then ask my question. It was nice how available they were to talk but I have not received any actual help from their support team at all. - The biggest issue for me and the main reason I no longer use sales navigator is LinkedIn is now full of spammers and just people sending out so many messages it has become far too crowded in terms of trying to connect with people to network and do business together. - I don't know of a way to pull an email address from leads in Sales Nav, I know you can on their profile but that information is rarely ever accurate. So I still have to use a third party app to try and get their contact into. Review Source Business Development Manager Business Development Manager Used the software for: Less than 1 year ### "Sales Navigator : A must have sales tool in your organization " August 22, 2022 5.0 Everything is really great. The functionalities, the user friendly features and UI along with partnerships with different kinds of tools makes the overall experience very precise and personalized for a user. Pros All of the things, whether it is maintenance of leads/accounts or any other data or even prospecting over different industries and geographies at just a click of a button. Helps to reach a larger segment of the market, helps find the right prospects and increases conversions and reach out at th right time to them. Additionally, you can combine the usage with different existing sales tools to enhance the experience to another level for a sales guy. Cons Some mid tier/ companies in remote locations sometimes might not contain the relevant information for prospects part of that industry/organization Review Source Director, Business Development Used the software for: 3-5 years ### "I expected more" May 24, 2022 3.0 I rarely use it because it just isn't giving me value. Part of it is that LinkedIn has become a known ground for salespeople, so when a "client" is on there, they kind of know salespeople are hunting them -- that makes it hard for good salespeople and/or real opportunities to shine through, even if you find the right person. I've found the company "insights" aren't insightful. It's just a list of how they've grown in headcount, what they've posted, etc. - and there's nothing advantageous about the information. Pros The obvious best part of this tool is that it's part of LinkedIn, so it is inherently connected to the largest business networking community on the planet. For my uses, this means 90%+ (estimated) of the folks I'm looking for are on the platform, and over 50% are active and now that I have unlimited search, it's a big step up from the free version. Cons There are a few things I don't like: 1. Even when someone is a second connection, I often can't see how I am connected to them - that's no help to me. 2. The filters Sales Nav has are relegated to LinkedIn fields, so filtered searches don't actually give me much more than I can do in the standard LI interface 3. You can't cross lead and account searches - to find, for example, the VP of HR in $500M+ US-based companies (which would be useful!) 4. It's reliant on your prospect being active/staying up to date on LinkedIn Reasons for choosing LinkedIn Sales Navigator Mostly because of the name. We have some executives that swear by LinkedIn and use their networks a great deal, so it seemed natural to layer this into the arsenal. Review Source Andreea C. Global Partnership Used the software for: 3-5 years ### "Network, Share Ideas, Find Leads, Connect, Discuss :BEST!" December 21, 2021 5.0 I love the platform. Out of the competition, this is the best one! Pros You get access to the best people, the best innovators, CEO's, CFO's, you get advice and you can connect, share, discuss business development, make business happen. Cons The Price! It's too high. And the filters for messages, they lack them completely. Review Source Sales Manager Used the software for: 1-3 years ### "LinkedIN Review" June 14, 2024 5.0 Exceptional. It support our goals and allowed very actionable decision making Pros Ability to directly access lead targets across industry and role types. Exceptional Cons A lot of rules and regs so that users do not exploit the software. It could have integration into CRM / scheduling software to allow for more enhanced sales management. Ours was tied to the users account - problematic if the individual leaves the company Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.