# Sendspark Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sendspark Software - reviews, pricing plans, popular comparisons to other Video Marketing products and more. Source: https://www.capterra.com/p/228373/Sendspark/pricing --- # Sendspark Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sendspark ## What is Sendspark? Sendspark helps you stand out in the inbox with video emails for smarter outreach and clearer communication. With the Sendspark Chrome extension, personalized videos are always just one click away. Create quick videos of any kind on the fly for customers: introduce yourself, follow up on a conversation, answer questions, showcase your product, or create instant tutorials. ## What is Sendspark used for? [Video Marketing](https://www.capterra.com/video-marketing-software/)[Video Making](https://www.capterra.com/video-making-software/)[Video Management](https://www.capterra.com/video-management-software/) Overall rating Based on 86 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sendspark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sendspark.com&name=Sendspark) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sendspark 4.6 (86) VS. [4.7 (172)](https://www.capterra.com/p/82313/Wistia/reviews/) Starting Price Contact vendor Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (86) Ease Of Use 4.7 (577) Value For Money 4.8 (68) Value For Money 4.3 (554) Customer Service 4.7 (58) Customer Service 4.6 (496) ## Sendspark alternatives [CreateStudio](https://www.capterra.com/p/203897/Create-Studio/) [4.8 (577)](https://www.capterra.com/p/203897/Create-Studio/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203897/Create-Studio/) [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) [4.6 (1,045)](https://www.capterra.com/p/122348/Vimeo-Pro/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122348/Vimeo-Pro/) Highest Rated [Gumlet](https://www.capterra.com/p/207067/Gumlet/) [4.9 (202)](https://www.capterra.com/p/207067/Gumlet/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207067/Gumlet/) [Mindstamp](https://www.capterra.com/p/194012/Mindstamp/) [4.9 (37)](https://www.capterra.com/p/194012/Mindstamp/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194012/Mindstamp/) [View all alternatives](https://www.capterra.com/p/228373/Sendspark/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Third-Party Integrations 3.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Content Management 4.1 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Customizable Branding 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Collaboration Tools 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Video Editing 2.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Activity Tracking 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Sendspark 37 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Public or private sharing of digital files such as documents, audio/video, images, and more Automatically identify and save contact information of potential customers Collection of images, videos and other digital content that can be used Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Allows the upload and storage of videos within the system Transcoding an analog video to a digital file for storage Create original videos from scratch Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Store and manage online video content Allows users to view videos without downloading media files Supports various video file formats Features 4.4 (86) 4.4 Based on 86 reviews ## Pricing Value for money 4.8 (68) ### Starting price Contact vendor for pricing Free trial available Value for money 4.8 (68) 4.8 Based on 68 reviews ## Support, customer service and training options Customer Service 4.7 (58) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (58) 4.7 Based on 58 reviews ## User reviews Overall rating 4.6 Based on 86 reviews Filter by rating 5(63) 4(20) 3(0) 2(0) 1(3) Mentioned topic Sorted by most recent YI Yaniv I. Owner Marketing and Advertising ### "Beware Of This Company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 16, 2026 Beware of this company. Sendspark sounds great on paper, but the tech simply is not there. The software performs poorly and did not work as promised, even when I used it exactly according to their recommended guidelines, which they later tried to use as an excuse. Key limitations are not clearly disclosed before purchase. You only discover them after you have paid. I requested a refund within 48 hours and had used almost none of my allowance. They refused and kept my money for a product that does not do what they claim. There is no free trial, which says a lot. If people could test it first, most would not buy. Looking at other reviews, this is a pattern, not a one-off. Take your money elsewhere. Even if the product improves, their treatment of customers makes them impossible to trust. Pros Very few pros. The idea is good but everything else is absolutely horrendous. Please stay away from this company. Cons The product is horrible, the customer service is even worse. They don't have a free trial and that's done deliberately, they know if they had one no one would sign up and then they refuse refunds to everyone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Marketing and Advertising ### "Lose $468 a YEAR! sign up now... " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 9, 2026 No customer support for there mistakes, and no refunds The main recordings using the web browsers had a known issue affecting users, its was within the first week of membership for a year. The support staff told me it was an issue and they updated last friday. I wish they would keep users updated prior to filming so we have a chance of saving our work. Pros If you know there is an issue with your software why would you let your users know, and let us know when the update is coming out... That way we can plan around and avoid these problems. The bottom line they wont help with refund, and I cant use the software as intended. Cons I had an issue with their chrome extension, customer service, and they dont let you know when its down. Waist your time with "support" just let people know its down. Please layout all the integrations for each tier its hidden. Switched from [Loomly](https://www.capterra.com/p/166498/Loomly/) at least we get notifications when the system doesnt work Alternatives considered [Hunter](https://www.capterra.com/p/161625/Hunter/) Reasons for choosing Sendspark works better than theres, and customer support is good too Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Julian S. CEO Marketing and Advertising ### "My favorite screen recording tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2024 Pros I love how easy it is to record videos & see the analytics of people who have watched my videos. I also love the ability to receive videos from people. Cons I've had a handful of issues where sendspark didn't record the video and asked me to retry it which it never does. I've had to download the video and upload to vimeo and send which is a pain. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) Sendspark is more affordable for the features I like. Alternatives considered [Loom](https://www.capterra.com/p/191187/Loom/) Reasons for choosing Sendspark Sendspark is more affordable for the features I like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2024 Thank you for the kind words! And sorry about the upload issues in the past… we’ve been doing a lot of work there, so hopefully that bug doesn’t hit you again! LT Lincoln T. Owner Marketing and Advertising ### "Fantastic Loom Replacement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 15, 2024 Pros Super easy to use Loom replacement. Great features and good for teams. Cons Sometimes the end of recording get cut off by a second or two. Also, sometimes the desktop app is a bit glitchy on Mac. But otherwise awesome Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 16, 2024 thanks for the review and feedback. Will see what we can do to improve that glitchiness for you asap 💜 HE Heidi E. Owner Health, Wellness and Fitness ### "Sparking my clients attention" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 4, 2024 Great tool overall. Easy to use and helps to connect with leads and new clients while keeping things personal and on brand. Pros The ability to brand and create personalized video's without having to make each one individually. Cons The time it takes to process the video seems to take a bit. Switched from [Loom](https://www.capterra.com/p/191187/Loom/) Switched from Loom to Sendspark because of its cost-effectiveness and functionality Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Samuel B. Owner Business Supplies and Equipment ### "Theft" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 4, 2023 Pros I liked the idea of video marketing via email. Cons Customer service, took money without authorisation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Gerente Logistics and Supply Chain ### "Sendspark para crear videos" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 26, 2023 Pros Lo que más te ha gustado de Sendspark es que se puede integrar a Linkedin para compartir videos desde ahí Cons Lo que menos te ha gustado de Sendspark es la interfaz, me resultó un poco confusa. Otro punto bajo es la función edición. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Deyan K. Marketing consultant Newspapers ### "Clean and stylish video marketing tool, but with some limitations " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 9, 2023 There are other tools that provide better video editing and personalization capabilities at the same or even lower price. However, none of them beat Sendspark in terms of clean brand and interface and simplicity. Check in detail their features and how they work, if it suits you - it's definitely not a bad buy! Pros Sendspark is very easy to use, it's easy to create new videos, personalize their messaging based on individual user's properties (e.g. name, gender, company name etc.). Cons The platform, although looking like some really cool professional tool, has some major shortcomings which frankly surprised me. You don't have proper video editing, cutting and transitioning and even more disappointing was the fact that it is super difficult to actually personalize the videos themselves. You cannot actually record short personalize intro and then attach it to the long, detailed video - instead Sendspark's solution is to add the personalized message (e.g. Hello Frank, do you have 5 mins?) as text on the thumbnail of the video. Alternatives considered [YouTube](https://www.capterra.com/p/237905/YouTube/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Laura D. owner E-Learning ### "Light-up your Engagement with Sendspark" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2022 Awesome!! I had questions and the education coordinator jumped on a zoom call with me and showed me tips and tools that were beyond what I'd imagined possible. Pros Super easy to set up and start using. I sent a test video to a client the first day I used the software and this client who had issues scheduling previously, followed the call to action, and set an appointment on my calendar. Tutorials are good and easy to follow. UI is excellent. Cons A few of the more advanced tools for personalizing and branding my videos are in submenus. These were hard to find at first. Switched from [Dubb](https://www.capterra.com/p/203824/Dubb/) The cost for what I needed was in better alignment with my business needs. The UI for Sendspark is easier for me to use. Dubb was more complicated than I needed and that slowed me down. Alternatives considered [Descript](https://www.capterra.com/p/230702/Descript/) Reasons for choosing Sendspark I needed something that would allow me to send videos in emails and Sendspark was the best option for the price and the easiest to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kinan W. Coach Alternative Medicine ### "Makes my life so simple!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 22, 2022 Enjoying this very much overall. I feel it adds a flair to my business in terms of professional quality. Pros I love how simple it is to spin up a video and share a link right from the browser. The UI is super clean and enjoyable, and I love the integration of personal branding. Cons I'd like to see the ability to download files for customers. Saving videos on servers and leaving them there to be watched by customers seems like a waste of energy to me. Sometimes it's best to have the ability to save a file on a local machine. Without that feature for those that receive the video, it's a bit frustrating bc I have to pay for those hosting fees because they are on the cloud. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/228373/Sendspark/reviews/) Popular comparisons [CreateStudio vs Sendspark](https://www.capterra.com/compare/203897-228373/Create-Studio-vs-Sendspark)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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