# Page 2 | Sendspark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Sendspark the right Video Marketing solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228373/Sendspark/reviews

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Sendspark

4.6 (86)

[View alternatives](https://www.capterra.com/p/228373/Sendspark/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Sendspark

## Showing most helpful reviews

Showing 26-50 of 86 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Daniele R.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Il miglior strumento per raccogliere le video recensioni dei clienti"

August 5, 2021

5.0

Come detto sopra, ho risolto il problema di richiedere le recensioni ai miei clienti che hanno smesso di registrarle e mandarle via whatsapp o email

Pros

Con un solo link che consegno al cliente, mi permette di registrare un suo video messaggio/recensione, salvarla in automatico e riutilizzarla per landing page e servizi dedicati. Il bello è che non è necessario che il client carichi nessuna app: formidabile. Inoltre tutti i video raccolti sono catalogati per indirizzo email del cliente che ha mandato il contributo.

Cons

La gestione dei singoli video non è subito immediata....va capita....e dopo si opera rapidamente, ma non è intuitiva al primo step.

Alternatives considered

[Vadoo](https://www.capterra.com/p/206043/Vadoo/)

Switched from

[Vadoo](https://www.capterra.com/p/206043/Vadoo/)

La possibilità di assegnare un nome/indirizzo email ai singoli video che ricevo: così riesco a lavorare con dei riferimenti

Review Source

TB

Tom B.  
CEO  
Design  
Used the software for: 6-12 months

### "Sendspark has changed my view of video & emails"

April 6, 2021

5.0

I recently discovered how a video helps to engage people much more. Sendspark is definitely going to serve my needs for creating videos and short screencasts. If you really want to boost your business, please start to use Sendspark right now. ..I am looking forward to new features available in the future with more interactivity and reply options. There's a lot of potential!

Pros

It was exactly what I was looking for. A tool to create videos on the fly (in the browser) and send it via a link to my clients and colleagues. It works great, fast and reliable. Video and audio quality is good. It was easy to set up and it's been working flawlessly for the last couple of week I've been using it. I love to receive a confirmation email if someone has viewed my video. Highly recommended!

Cons

I can set global brand styles to customize the video landing page to my corporate design. I love the new feature to scale the logo in the header but would like to see more customizing options like changing fonts and font sizes.

Reason for choosing Sendspark

Very straight forward user interface and easy to use. I can share and embed videos to my sites.

Switched from

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)

I have used and tested many other video solutions on my desktop, but Sendspark is so easy to use with a cear interface. I'm very excited about this app because just doing the initial set up I already got many ideas to implement in my business.

Review Source

JH

Jason H.  
Owner  
Events Services  
Used the software for: Less than 6 months

### "Didn't Think I'd Love It and Use It This Much"

April 6, 2021

5.0

Very excited about it. Want to tell others and promote it, but also don't want everyone to have this as it feels like a secret weapon for me.

Pros

I have purchased video email services such as BombBomb and other types through the years, usually a wasted subscription due to my own laziness or factors such as not getting all dressed up and camera ready every day if I'm being honest. However, I've been blown away by the ease of use, and usefulness, of Sendspark. I am finding a reason to use it daily, and it's changing the way my clients feel engaged with me, whether it is proposals in email form, or even a simple video created for them of my sharing their web site in the background as I scroll through it, and am speaking in the bubble in the corner. They love that I do this. I'm very pleased with this product.

Cons

There is a learning curve in terms of recording a video on the Sendspark widget/page, and then linking the video to the client, and if you return to that recorded Sendspark page and press the wrong button, such as "done", you can ruin the client link by clicking in the wrong place, and that's the only glitch I've found so far. But this app is invaluable for me at this point.

Switched from

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)

Too many hoops with using it, and the functionality wasn't as easy as this.

Review Source

PP

Pruteanu P.  
Freelancer  
Computer Software  
Used the software for: 6-12 months

### "The closes personalized experience."

February 3, 2022

5.0

While Sendspark has less features than prominent competitors such as Loom and CloudApp, its low cost and ease of use have convinced us to remain with it. We are optimistic that, with Sendspark's ongoing updates and features, it will remain a close competition amongst many of these video-focused platforms.

Pros

Make an appealing email that will be opened. Create conversion-boosting tailored experiences. Record videos without having to fiddle with sophisticated settings.

Cons

Video editing (e.g., cutting certain sections out, adding background music, etc.) Option for a green screen background (similar to Zoom/Google Meet)

Review Source

VR

Verified Reviewer  
Founder  
E-Learning  
Used the software for: 6-12 months

### "Video Marketing, Personalisation and much more with this smart video tool"

December 16, 2021

5.0

This tool helps in multiple ways. It helps you add videos to your site or embed on other platforms, without having to use YouTube. It's ideal for short-form content. The player can be branded and use your colours. And the biggest feature for me is the ability for clients, customers and potential prospects respond with a video, with no logging in o0r creating an account. If you want an easy to use video tool - for connecting and communicating with others. If you want to do quick tutorials and show your screen at the same time. If you're using a tool like loom but want to take it to the next level. If using your branding and logo when sending messages is important to you. If you want to get customer testimonials and feedback on video. If you also want to create short training videos, this is a tool you should definitely consider.

Pros

Really clean and simple interface, that does what you need. They've really focused on the user experience. I especially like that you can send a link to someone and they can record a video message to you without having to create an account or log in.

Cons

Sometimes the video quality could be better. Plus, there are a few things that would make it even better. It would be great to have an asynchronous conversation with someone.

Reason for choosing Sendspark

I also have Loom, but after using Sendspark, I haven't used Loom for 6 months.

Review Source

RL

Riccardo L.  
Wood Crafter  
Arts and Crafts  
Used the software for: 6-12 months

### "A great tool for creating and sharing videos"

July 25, 2021

5.0

My overall experience with Sendspark has been a very positive one.

Pros

I just love what Sendspark does. It is great to be able to quickly record a video and send it to someone or record something separately and just upload it to Sendspark in a couple of clicks. Using video in your communication and marketing increases the "humanity" of what you do, it is nice when people get to see you... and Sendspark makes that something so easy to do that even a child could make it happen. In addition to its ease of use, I am a fan of the Sendspark user interface. The fact that it has a Chrome extension is very practical too because it speeds things up. Plus, there is the sharability feature. Whether it's on social media or an animated thumbnail embedded in a video, Sendspark gives users plenty of different ways to share their video creations. And the web page is a nice thing to have too. I like that, for each video, Sendspark creates a mini web page that you can customize and even add a button to. That's very powerful because you can link the button to something specific and then mention the call to action in your video.

Cons

If I had to mention something I don't like that much about Sendspark is the fact that the web pages can only partly be customized. It would be nicer to have more controls to really give each page the look and feel you would want it to have.

Review Source

Atte K.  
Founder  
Management Consulting  
Used the software for: Less than 6 months

### "Every now and then something pops up, that ends up solving problems you didn't know you had."

April 7, 2021

5.0

Sendspark is intuitive, feature-rich tool for making real connections with people. I love how my customers and colleagues respond to the fact that instead of sending out updates, proposals or whatever by IM or just plain text emails, they get a personalized video. Backed with a lovely support, Sendspark has brought a completely new way of doing things to my life, and I'm loving it. As an extra bonus, being able to brand your messaging to convey "you" is making me super happy. Thanks for building this \[SENSITIVE CONTENT HIDDEN\] I love it.

Pros

\- Video CTA's. Pure gold. - Custom branding. Pure gold. - Personalized thumbnails. Pure gold. - Chrome extension makes everything sooo smooth. Pure gold. I could go on for days. I highly suggest you check this one out. Personalized messaging, made easy & intuitive.

Cons

It might sound a little strange but can't really name any particular problem. The app is great, support behind it is great and pricing is right on point. Would love to have folders for organizing things?

Review Source

Shade O.  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple & Easy"

May 17, 2021

5.0

I can quickly send out videos recording a solution to a client’s question. It also helps in getting testimonials from clients.

Pros

The software is extremely easy & simple to use - you can practically dive in and get up and running in minutes! I also like that I can request a video review easily from a client using this tool!

Cons

Would love the ability to edit a screeshare in the middle of the recording (as opposed to just trimming the ends). This would save the time of downloading and doing this in another software (in case and error IS found in the middle of the recording).

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

More affordable.

Review Source

alan J.  
Editor  
Financial Services  
Used the software for: Less than 6 months

### "I bought it, and have been using it from Day One."

April 7, 2021

5.0

I've used it from day one. I use it nearly every day. I interview crowdfundng campaigns over zoom, so the personal touch of the video message to prepare the client brilliant. Also I used it when there is confusion or a problem over time. It can take any "heat" or stress out of the situation.

Pros

Total ease of use. I am not too technically minded but I found it really easy to use. I sent my first video gmail to a client without any drama. I love being able to track the email and whether the client has read it or not.

Cons

I haven't found any issue yet. It's honestly not that complicated to use and get up and running asap.

Review Source

VR

Verified Reviewer  
Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Super Easy and Convenient Tool"

August 31, 2021

4.0

Pros

I love the Sendspark Chrome extension. It's really helpful and I use it a lot in my regular day - whether it's testing out products and informing dev teams of bugs with a quick screen recording video, or recording tutorials on my screen while showing my face for a more personal touch, this is my go-to solution, and I feel there is no need to consider other options.

Cons

The analytics are somewhat basic and the UI could be a bit more engaging, but it is a simple tool, so I can also see why they wouldn't want to accidentally overcomplicate it.

Review Source

Brian O.  
Creative Director  
Automotive  
Used the software for: Less than 6 months

### "Video is the present. Get going."

April 7, 2021

4.0

As a dealership we realized that many people send leads in order to compare prices. But if we can differentiate ourselves from competitors with our first impression than that would give us a leg up to showcase our personality and product. We use Sendspark in email campaigns to a landing page targeting in-market buyers and to address the fact that our team speaks Spanish. We also appreciate the stats.

Pros

Ease of use to send a video in an email. Versatile with straight to the point design. Create multiple videos with animated gifs and branded landing pages. Record video or screen or both. Simple yet effective video conversations with branded colors.

Cons

I wish there were multiple call-to-actions just in case I want to send them to certain pages on my site.

Alternatives considered

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[Dubb](https://www.capterra.com/p/203824/Dubb/)

Review Source

HE

Heidi E.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Sparking my clients attention"

April 4, 2024

5.0

Great tool overall. Easy to use and helps to connect with leads and new clients while keeping things personal and on brand.

Pros

The ability to brand and create personalized video's without having to make each one individually.

Cons

The time it takes to process the video seems to take a bit.

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

Switched from Loom to Sendspark because of its cost-effectiveness and functionality

Review Source

Alex M.  
Sales  
Automotive  
Used the software for: 6-12 months

### "Sendspark is a Winner"

May 5, 2022

5.0

Pros

I can easily send my customers videos via email. Video testimonials can be very powerful. Software demos are easy to deliver to decision makers, etc.

Cons

I would like to be able to organize videos into folders. I think this would be a valuable feature and help me to access the right videos more quickly.

Review Source

AA

Ashutosh A.  
NA  
Animation  
Used the software for: Less than 6 months

### "SendSpark Tacos"

April 7, 2021

5.0

Overall I am really loving this product

Pros

Intuitive UI and ease of use. I literally loved the way I can use video in my emails. The testimonial request is cherry on the cake... believe me.

Cons

With a cap of 150 videos in a month with basic plan you don't get chance to hit and trial and it's consuming my available kitty. Hope the am gives it a thought. No-one can make a 15mins video in single shot. That's insane

Alternatives considered

[WeWorked](https://www.capterra.com/p/129834/WeWorked/)

Reason for choosing Sendspark

It's simple clean and works well

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

Expensive

Review Source

Martin B.  
Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Sendspark + HubSpot = Delight"

November 23, 2022

5.0

Pros

Finding a tool that I could integrate with hubspot was brilliant. The personalisation is superb due to the HubSpot Marketing Hub integration.

Cons

I haven't found anything that I don't like yet. It's easy to use.

Alternatives considered

[Soapbox](https://www.capterra.com/p/182208/Sopabox/)

Reason for choosing Sendspark

HubSpot integration and value for money.

Switched from

[Vmaker AI](https://www.capterra.com/p/214929/VMaker/)

HubSpot integration

Review Source

Peter Bachmann D.  
Owner  
Design  
Used the software for: 6-12 months

### "Great platform for easily making videos for support and marketing"

September 1, 2021

5.0

Overall a great video platform, with a lot of possibilities and cool things you can do with simple video.

Pros

I like how easy Sendspark makes it to record videos, both when it comes to support emails and videos for video marketing.

Cons

I would like to have some options when it comes to editing the video.

Review Source

SB

Samuel B.  
Owner  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Theft"

June 4, 2023

1.0

Pros

I liked the idea of video marketing via email.

Cons

Customer service, took money without authorisation.

Review Source

Ryan L.  
Agency Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Video - is the future of business EMAIL."

April 6, 2021

5.0

Overall, Sendspark has been easy to implement and is creating great value. We won't be going back! We tried other video email programs and none worked as well in our opinion.

Pros

The software is very simple to use, and can be used in a variety of ways very quickly. We use the email for quick personal thank-you's and address questions users send in our site with a personal email. It creates a much more personal experience!

Cons

I wish there were a few more features you could do with the software, such as a video bubble for our site that we can put the videos in we use or something similar.

Review Source

Simon C.  
Founder & CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Solid alternative to Loom"

April 9, 2021

5.0

Pros

I like that you're able to create a customizable branded landing page where the video lives. Functions well most of the time and my clients have loved receiving the videos.

Cons

For some reason, I've had the app crash on me a few times mid-recording. I don't know if it's my computer that's the issue. That being said, hasn't happened often, and I feel confident the issue will be resolved in the future.

Review Source

Timothy M.  
Founder  
Design  
Used the software for: Less than 6 months

### "Amazing product- Better than Loom! "

April 15, 2021

5.0

Overall, amazing. The support team is even amazing and on top of things. Easy to talk to, they are human and arent snooty like the other platforms.

Pros

The user interface, ease of use, and more importantly, the customer service is always ON TOP OF IT!

Cons

Literally nothing.. The only thing I wish was that there were more options for browsers I can use. But, this is such a small issue that its negligible.

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

Too expensive and complex.

Review Source

Shane H.  
Owner  
Animation  
Used the software for: Less than 6 months

### "Personalised Outreach"

December 7, 2021

5.0

I'm finding we're getting responses given I've sent a personalised email with video, more likely to listen to it

Pros

Chrome extension allows you to send quick personalised video messages to prospects Outreach personalisation, can you view clicks, plays of video

Cons

Not their fault but it naturally suffers from outreach volume so unlike email where you can dispatch 100's of emails that look personalised it's harder to do this in video unless you do one video per prospect, this is not Sendsparks fault

Reason for choosing Sendspark

It

Review Source

JK

Joel K.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Video is the future; Sendspark is here now! "

April 7, 2021

5.0

So far, so good—we use video for everything from welcoming new leads to celebrating wins internally, and this allows us to do all of those things as a team at a reasonable cost and with more control over branding and the experience.

Pros

Sendspark is remarkably easy to use, and we love the branded options. Having a call to action makes a ton of sense for the applications we use it for, and being able to request video is a game changer for some of the processes we use every day.

Cons

The interface is a little confusing, but improving with time. There are some things that have been a little buggy, but I trust the team is on top of fixing them and the support has always been prompt when I have a quesiton.

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

We still use Loom for some functions, but right now, Sendspark just has more functionality for us to make use of.

Review Source

VR

Verified Reviewer  
Gerente  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Sendspark para crear videos"

April 26, 2023

4.0

Pros

Lo que más te ha gustado de Sendspark es que se puede integrar a Linkedin para compartir videos desde ahí

Cons

Lo que menos te ha gustado de Sendspark es la interfaz, me resultó un poco confusa. Otro punto bajo es la función edición.

Review Source

VH

Volkan H.  
Co-Founder  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "A very good tool that can be used in a number of different ways."

April 16, 2021

5.0

Sendspark is a new way for people to share their favorite things with friends and followers. You can send videos or links privately from one person to another. It's like sending an email without the attachment!

Pros

I use Sendspark to create amazing video emails for my customers that make them feel special. My customers get to know me better through SendSpark. There are some really great things about the interface. The dashboard is nice and easy to navigate, which makes it a breeze to get back into the project when I'm ready for another round of changes.

Cons

I've been using this for a few weeks now and it's great. The only thing is that there are no instructions on how to use the timer or even an option to choose which timer you want to use when recording screen sharing video calls.

Alternatives considered

[Loom](https://www.capterra.com/p/191187/Loom/)

Review Source

IC

Isaac C.  
Owner  
Photography  
Used the software for: Less than 6 months

### "An absolute must!"

April 6, 2021

5.0

I've been using Sendspark exclusively for the last few weeks and my experience has been phenomenal! They made it so easy to send leads personalized videos. If you're not sending clients/leads personalized videos, you need to start today and give Sendspark a try! My clients are SUPER impressed every time I send a video.

Pros

Absolutely LOVE the branding I can do on the share pages! It's so cool being able to "caption" the thumbnail so the recipient can see that the video was made for them and I don't have to create a sign or custom thumbnail.

Cons

I think it's being worked on (at the time of this review), but I'd love to see domain masking so my customers see my domain name when they're sent the share page.

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

I was looking for a software that could do more and Sendspark fit that need perfectly!

Review Source

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