# Page 3 | Sendspark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Sendspark the right Video Marketing solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228373/Sendspark/reviews

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Sendspark

4.6 (86)

[View alternatives](https://www.capterra.com/p/228373/Sendspark/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Sendspark

## Showing most helpful reviews

Showing 51-75 of 86 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Keri J.  
Founder & CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The Right Thing At The Right Time"

April 15, 2021

4.0

The team is friendly, easy to work with, and they are enthused about what they offer to achieve a solution. The solution is easy to access and sets me apart from other competitors.

Pros

That it integrated with other platforms I am using, as well as my processes. Also, user-friendly.

Cons

I haven't had time to \*really\* get to know it yet, but I cannot wait!

Reason for choosing Sendspark

I had been offered another similar product at a time that it just wasn't realistic to use. Sendspark was there when I was looking for something like it, and they offered the service and price point that fit.

Review Source

JC

Jonah C.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Love Sendspark!"

April 6, 2021

5.0

Easy set-up. I like the templates for ideas on how to use it.

Pros

I'm already using two other video screen recording software prior to finding out about Sendspark. I really like ease of using it using the chrome extension. Makes my workflow so easy. Being able to whitelabel it for the pricepoint is a no-brainer. Support is awesome. I've used it daily since I got it!

Cons

I'd like to request to be able to use a still image for the dual (face+screen) recording, and option to maybe use a virtual background? No biggie but nice to have features.

Review Source

VM

Valerio M.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Ohhhh YES"

April 6, 2021

5.0

Pros

Easiness and final Result... Smooth and wonderful result. Really what I needed

Cons

I do not have find any Cons at the moment...

Review Source

David A.  
Executive Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Quick and Easy to use"

April 9, 2021

5.0

Pros

I love how quickly Sendspark lets me to create videos, post and share them. I can now quickly explain things over videos rather than composing long emails. The feature I love the most is its ability to record the screen and camera at the same time.

Cons

I had to switch my workflow from Safari to Chrome because only the Chrome extension supports the feature of recording the screen and camera at the same time.

Review Source

JM

Jay M.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Get video feedback like a champ"

April 7, 2021

5.0

Pros

The best thing is the video request feature. You can send happy clients a link and they'll be taken to a page where they can record a video testimonial without having to download or set up anything. Super easy! NOTE: Another way I used this feature is to screen job applicants.

Cons

I'd love a desktop app so I don't need to use the Chrome browser. Also a shortcut to quickly restart a recording would make this perfect.

Review Source

KW

Kinan W.  
Coach  
Alternative Medicine  
Used the software for: Less than 6 months

### "Makes my life so simple!"

December 22, 2022

5.0

Enjoying this very much overall. I feel it adds a flair to my business in terms of professional quality.

Pros

I love how simple it is to spin up a video and share a link right from the browser. The UI is super clean and enjoyable, and I love the integration of personal branding.

Cons

I'd like to see the ability to download files for customers. Saving videos on servers and leaving them there to be watched by customers seems like a waste of energy to me. Sometimes it's best to have the ability to save a file on a local machine. Without that feature for those that receive the video, it's a bit frustrating bc I have to pay for those hosting fees because they are on the cloud.

Review Source

CR

Chortney R.  
Managing Member  
Accounting  
Used the software for: Less than 6 months

### "Great screen video capture and video email software"

April 6, 2021

5.0

Very positive. I have used others and SendSpark is easier to use and feature rich.

Pros

I love the ability to send custom video emails as well as pre-prepared videos to current and new clients. It gives a personal touch in the digital environment we work in.

Cons

Some features are only available via the browser extension. It was a little frustrating trying to figure out how to do something with the program to later learn that was only available via the browser extension. A clearer upfront explanation would have saved some implementation time.

Alternatives considered

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)[LionDesk](https://www.capterra.com/p/151891/LionDesk/)

Reason for choosing Sendspark

AppSumo deal made it a no-brainer.

Review Source

SR

Stephen R.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Incredibly easy to use, really responsive, great price. "

April 7, 2021

5.0

Pros

I was receiving these cool emails from the famous \[SENSITIVE CONTENT HIDDEN\], and they included a little GIF of his video that opened the video in another window when you clicked on it. I thought that was the coolest marketing tool ever. "That'd be nice but it probably took a ton of work to make that happen," I thought. Then I found out I could do the same thing really easily with Sendspark! This tool is easy as pie to set up and use - probably takes an hour. Makes it incredibly easy to create short videos, then shoot them off to potential customers with an animated GIF. The CTR is terrific.

Cons

I would say that my image keeps disappearing when I click on the screen, but I reached out to the team and they fixed the issue within a week.

Review Source

LT

Linda T.  
Digital media publisher  
Online Media  
Used the software for: Less than 6 months

### "Great alternative to Loom"

April 8, 2021

4.0

So far so good! My needs are minimal so Sendspark is perfect for me right now. It's inspired me to think of new ways to engage my audience that I previously only used email for.

Pros

The interface is very intuitive, and creating a video is super easy (even for a novice). Love how clean the video playback page is with a customizable logo at the top and a CTA button below. I also like that there's a Chrome extension, which makes me more likely to record a video on the fly.

Cons

It's still in the early stages, so I feel the core features currently offered can be fleshed out a lot more. For example, I wish the Video Request feature allowed you to record a video for the request (instead of just being a text link request) so it feels more personalized.

Review Source

AM

Andrew M.  
Engineer  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Just what I needed to standout and engage my email audience!"

April 7, 2021

5.0

I've been looking for something that gives me a chance to strengthen my relationships. Traditional email works great - when you have great content to share and awesome copywriting skills. The fact I can now add email video outreach is a breakthrough. This is the tool I’ve been looking for to help complement and strengthen my relationships. SendSpark has awesome features and my two favorites are: call-to-action and having the choice to disable branding. As a blogger, this is the tool I need to help me increase my conversion rate!

Pros

Enhance my email marketing campaigns and builds audience relationships - email video outreach is a breakthrough - complement to traditional email - call-to-action to increase email conversion - disable branding

Cons

\- Video organization and editing would be helpful - No mobile phone app (yet).

Review Source

GL

Gary L.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Great for customer product reviews"

April 6, 2021

5.0

Very positive.

Pros

Really easy to set up. It allows us to obtain video reviews of our product from our customers. Great for social proof and will enable us to grow in the future. Customer service is unparalleled.

Cons

The system is in its infancy at the present time but will be more sophisticated as it matures.

Review Source

PM

Peter M.  
Director  
Accounting  
Used the software for: Less than 6 months

### "Best Sales Tool For Me"

April 9, 2021

5.0

I'm very happy with it, the benefits are just immeasurable. If you are someone who expresses a message or communicates best face to face than an email or call then this is the tool you need.

Pros

The fact that I can embed a video with a CTA

Cons

The chrome extension has hung a few times but that's probably me having 1000 things running at the same time

Review Source

Matt M.  
Executive Director/Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "I didn't even know I needed this!"

April 6, 2021

5.0

Very quick response when I had an issue selecting my camera.

Pros

Ease of use! I knocked out and sent several Thank You videos in under ten minutes!

Cons

Haven't found anything I don't like yet!

Review Source

JP

Juan P.  
CEO  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Excelente herramienta"

April 7, 2021

5.0

Pros

Sendspark facilita el uso de video en el correo lo que genera un impacto significativo en el CTR.

Cons

Estamos encantados con esta excelente herramienta para crear una interacción cercana y amable con los clientes.

Review Source

MR

Mony R.  
CEO / Founder  
Broadcast Media  
Used the software for: Less than 6 months

### "Fantastic product!"

April 6, 2021

5.0

Easy to use, intuitive and very helpful

Pros

Love the ease of use, the fact that I can add branding and calls to action. Very helpful software in showing clients how to navigate through our platform. Also great that I can record a video outside of my laptop and upload it.

Cons

I switched from Loom and I didn't really feel any issues or downsides.

Review Source

SS

Sandeep S.  
CEO  
Animation  
Used the software for: Less than 6 months

### "Excellent for Marketing"

May 13, 2021

5.0

Well Satisfied! Mainly coz we can get client testimonials without any trouble - they are not concerned of going to another app or about their storage. Also recorded videos are playing quick without any buffering. Surely to succeed in the long run especially given their plans on the roadmap.

Pros

The interface is so simple and also the support team is very responsive. You do not need any guidance to get started and videos are sent out in a jiffy.

Cons

There is room for more improvement, like the quality of video support of the future is 4K, so it would be great to be future-proof.

Review Source

Dr. Abdulrahman H.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "An excellent way to personalize your emails"

April 7, 2021

5.0

I was looking for an easy way to quickly record and send personal emails to users using my app (it's a marketplace). I found to Sendspark to be useful not only for sending such emails but also to receive videos from our happy customers which is a big plus!

Pros

Ease of recording and embedding the video within emails sent to my customers. Additionally, I like the ability to request videos. We are planning to use this for video testimonials etc.

Cons

Nothing so far. I am enjoying my time using it.

Review Source

LS

Len S.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "Sendspark Review"

April 8, 2021

4.0

This is a great little product that is simple to use and not overly expensive. The support team are friendly and very helpful.

Pros

The software is a very inexpensive method of producing explainer videos. It is also a simple way of putting videos on email communications.

Cons

I would like to be able to use some backgrounds when recording videos. I would imagine this is something that will be included at some stage in the software development.

Switched from

[OBS Studio](https://www.capterra.com/p/164144/OBS/)[ManyCam](https://www.capterra.com/p/228396/ManyCam/)

I still use OBS but ManyCam was constantly crashing requiring new uploads of the software. there support was terrible taking days to get any feedback to questions.

Review Source

MB

Michael B.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Simple and Effective!"

April 7, 2021

5.0

Super happy with Sendspark. It is now my go-to video tool.

Pros

The look and feel of the screen you send to people. I get compliments on how great the experience of attaching a video to a proposal is.

Cons

Would love to be able to record off my iPad screen.

Switched from

[Loom](https://www.capterra.com/p/191187/Loom/)

Price

Review Source

TH

Terrell H.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Great Start"

April 6, 2021

5.0

Pros

While I love Loom, Sendspark's 'request video' function was its most compelling feature.

Cons

Two immediate needs are video trimming (and very basic filters would be nice) as well as GDPR compliance for the 'request video' feature.

Review Source

SaS

Sandr a S.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "So happy to have Sendspark"

April 7, 2021

5.0

I can see myself using Sendspark more and more in various applications in my business - promoting my services, as a video addition to written material I send clients and using it for answering their queries. It is a great tool for getting jobs done quickly and easily.

Pros

When I interact with clients I often prefer talking to them rather than emailing or texting. I am so happy to have found Sendspark as instead of finding a mutual time to connect I am able to send them a quick video! I already have plans to use it my newsletters and event promotions. I am new to this kind of app and found it very user-friendly and easy to set up.

Cons

So far I haven't found any drawbacks to the app, then again I haven't been using it long so I will have to wait to see if there are any improvements I would like to see happen.

Review Source

AV

Abey V.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Aternative for LOOM + Any video email service"

April 15, 2021

4.0

Pros

The ease of use and functionality and less cluttered UI. No brainer workflow. White-labeling

Cons

There is not much like that. Would have been great if it had some feature too! Like Camera selections etc

Review Source

CW

Carol W.  
president  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Loom alternative that works easier for me"

April 8, 2021

5.0

My needs for this app, beyond the initial testing I've done, will be tested thoroughly in about 3 weeks.

Pros

I love the simplicity of use ... well, once you realize that you have to click a button to replace your video with the stock one (mind you, if anyone can accidentally break software, I can!)

Cons

I haven't used it enough to be supercritical (which I usually am).

Review Source

GJ

Grégory J.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Simple et efficace"

April 7, 2021

5.0

Pros

Simple à prendre en main, je l'utilise pour réaliser des tutos pour les clients et donner visuellement des consignes au client

Cons

Il est possible de partager un lien pour qu'un utilisateur enregistre un commentaire vidéo, il serait top de rajouter la fonctionnalité enregistrement d'écran en plus du commentaire.

Review Source

PC

Paul C.  
Managing Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Simple & Effective"

April 16, 2021

4.0

I'm using Sendspark as an alternative to emails. I can express my tones and body language as oppose to wondering how the recipient takes my email.

Pros

Simple to use with a Chrome extension. One click and you are ready to go.

Cons

Cannot find any cons yet!

Review Source

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