# Amazon Cognito Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Amazon Cognito Software - reviews, pricing plans, popular comparisons to other Authentication products and more.

Source: https://www.capterra.com/p/228414/Amazon-Cognito

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# 

 Amazon Cognito Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Amazon Cognito

## What is Amazon Cognito?

Access management software that helps manage user sign-up and sign-in, authentication, secure access to web & mobile apps, and other operations.

## What is Amazon Cognito used for?

[Authentication](https://www.capterra.com/authentication-software/)[Single Sign On](https://www.capterra.com/single-sign-on-software/)[Privileged Access Management](https://www.capterra.com/privileged-access-management-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.02

Per User, Per Month

Free trial  
not available

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Do you work for Amazon Cognito?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aws.amazon.com/&name=Amazon Cognito)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Amazon Cognito

4.4 (5)

VS.

[4.7 (929)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting Price

$0.02

Other

Starting Price

$6

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (5)

Ease Of Use

4.6 (913)

Value For Money

4.0 (2)

Value For Money

4.5 (475)

Customer Service

3.5 (2)

Customer Service

4.5 (494)

## Amazon Cognito alternatives

[4.7 (137)](https://www.capterra.com/p/154900/Auth0/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)

[4.7 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228827/Duo-Security/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Password Management

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Access Controls/Permissions

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Authentication

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

User Management

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Compliance Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Credential Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Amazon Cognito 15 features

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Define levels of authorization for access to specific applications

Verify the identity of users/devices to enable secure access

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Compliant with HIPAA, which sets standards for sensitive patient data protection

Request two or more credentials to prove user's identity before granting access to systems

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

3.8 (5)

3.8

Based on 5 reviews

## Pricing

Value for money

4.0 (2)

Free Version

Basic

$0.02

Other,

Value for money

4.0 (2)

4.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (2)

3.5

Based on 2 reviews

## User reviews

Overall rating

4.4

Based on 5 reviews

Filter by rating

5(2)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

CTO

Computer Software

### "Un gestionnaire d'identité facile à prendre en main mais peu customisable"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

December 8, 2023

Pros

Rapide à intégrer, il s'interface facilement à un Amazon API Gateway. Il offre une gestion des utilisateurs et des accès simples, configurable via Terraform et implémente la plupart des flow d'authentification OAUTH 2 connu.

Cons

Difficilement configurable dans des scénarios plus complexes (silent mode inexistant, invalidation des refresh tokens au moment du rafraîchissement non implémenté...). Relativement cher lorsqu'on veut l'utiliser avec la fédération d'identité.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Program Support I

Outsourcing/Offshoring

### "Cognito Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2023

Pros

User-friendly and is very easy for beginners to navigate through. I like how there's also a lot of options to search for a profile to review their ID and figure out if there's a misalignment that needs to be fixed.

Cons

With how I've been using it for, I can't think of anything else as it's cons aside from not being able to search for users when there is an extra space in front and end of the info you are trying to query.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IK

Irina K.

Software Engineer

Computer Software

### "Critical and very powerful "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 6, 2023

Pros

It’s solid and reliable with vast functionality

Cons

The Amazon interface hasn’t always been the best but they are number one for a reason

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Gianluigi M.

Dev and Devops Engineer

Computer Software

### "Easy solution to setup a complete SSO system"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 29, 2022

We have to setup a SSO system for our customer. Multiple applications needs to login, PHP applications, mobile and SPA applications.

Pros

AWS Cognito is very quick and easy to set up in a basic configuration, allowing you to have a fast and reliable SSO system. with Hosted Login Page option a lot of features, like reset password, registration and email sending, form checks are fully working with just a few clicks.

Cons

A better error description when something goes wrong during setup. Better documentation with some use cases will be very appreciated.

Reasons for choosing Amazon Cognito

Cognito is a requirement by our customer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Solutions Architect

Information Technology and Services

### "Great features for the most competitive MAU price"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 15, 2022

Pros

If you evaluate Cognito against other identity management solutions in the industry for the price point and the features provided, Cognito is a winner for normal run of the mill authentication and authorization needs of you web and mobile apps. It has one of the lowest costs per monthly active users and the feature set is fairly good.

Cons

The features lack when compared to an Okta or similar commercial offerings. This includes non availability of IdP initiated SAML, multi valued attributes, SAML encryption etc. However, this is understandable as the price point is much lower.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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