--- title: "WorkforceHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WorkforceHub the right Time Tracking solution for you? Explore 94 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/228475/WorkforceHub/reviews/" page_type: "reviews" language: "en" --- WorkforceHub 4.4 (94) [View alternatives](https://www.capterra.com/p/228475/WorkforceHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of WorkforceHub Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Sara T OwnerFund-Raising, 2 - 10 employeesUsed the software for: 6-12 months. “I especially appreciated the user-friendly interface for both managers and employees, which helped reduce the learning curve compared to other workforce management tools.“ May 19, 2026 NM N'dea M Human Resources TechnicianUtilities, 501 - 1,000 employeesUsed the software for: More than 2 years. “I am not in favor of the system not displaying what hours will be allotted during the next cycle.“ September 19, 2025 Harsimran G SalesTelecommunications, 201 - 500 employeesUsed the software for: 6-12 months. “What I like the most about WorkforceHub is that it’s a solid workforce management tool with great features like time tracking, scheduling, and HR management.“ February 1, 2025 CE Carmen E Payroll AdminInvestment Management, 51 - 200 employeesUsed the software for: More than 2 years. “Some of the new views after the 2024 upgrade are not the best. And would be nice if we could print group timecards as before instead of emailing WorkforceHub for the timecards.“ April 22, 2025 Sara T OwnerFund-Raising, 2 - 10 employeesUsed the software for: 6-12 months. “One of the things I liked most about WorkforceHub was how much it simplified day-to-day workforce management in one place.“ May 19, 2026 CS Chelsea S SalesAutomotive, 2 - 10 employeesUsed the software for: I used a free trial. “Occasional glitches can be frustrating.“ April 23, 2026 LT Luka T Payroll ManagerAccounting, 11 - 50 employeesUsed the software for: 6-12 months. “I love the fact that I can easily integrate with payroll software and track employee hours plus it's mobile friendly.“ November 8, 2025 MW Morgan W Property DeveloperReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Some features had limited customization options, and customer support response times could be slow at times.“ February 8, 2025 ## Showing most helpful reviews Showing 1-25 of 94 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ayanda M. Administrative Assistant Construction Used the software for: 1-2 years ### "WorkforceHub Review" January 22, 2025 4.0 I enjoyed my overall experience and was very cost efficient Pros I found this software very easy to use and made onboarding so easy as I was able to add employees easily. Cons WorkforceHub does not have a good customer service helpline, they take too long to respond. Review Source Response from Swipeclock February 18, 2025 Thank you for choosing WorkforceHub—we’re happy to hear you found it cost-efficient and had a great overall experience! If there’s anything we can do to further assist you, please don’t hesitate to reach out. JP Jessica P. HR Generalist Human Resources Used the software for: 6-12 months ### "Workforce Hub (SwipeClock) Rating" April 25, 2025 4.0 I worked mostly in a very old version of Swipeclock. I did not like it at all, and everything was super manual. I received great trainings and implementation calls with \[sensitive content hidden\] and Swipeclock and really enjoyed the updated platform. The looks and ease of the tools and platform were great. In the future, if we ever decide to implement a time tracking app again, especially if Workforce Hub could integrate with Rippling, we will definitely consider Workforce Hub again. Pros The cosmetic and innovative upgrade from previous version to this one. Unfortunately, my company did not spend much time in the newest version of WorkForce but we spent a great amount in the old one and just from the training and implementation calls, as well as the short time we had the new version, it really was much easier, cleaner, and easier to use. Cons Unfortunately we were unable to sync Workforce Hubw with our HR platform, Rippling. We also have a unique company where our employees are salaried so the everyday use of a time tracking app would create an inconvenience rather than benefit our time. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/) Reason for choosing WorkforceHub We have used the older system before and the cost was lower. Review Source Response from Swipeclock June 26, 2025 Thanks for sharing your experience! We’re glad to hear the new WorkforceHub version felt easier and more intuitive. We appreciate your feedback on integration with Rippling and will keep this in mind as we continue improving. BM Brittany M. Owner Alternative Medicine Used the software for: I used a free trial ### "Overall good" January 25, 2025 3.0 Pros Love the ease of setting up users, deactivating users, submitting requests for Maintenance and IT, and the ability to track the progress in real time. Cons As of now our staff sees me in passing and they tell me when something is wrong so I have to create work order and take it out. I believe I click my mouse 22 times to complete a work order. Review Source Response from Swipeclock February 18, 2025 Hi Brittany! Thanks for your valuable input—we appreciate you being a part of WorkforceHub! If you have any additional suggestions, we’d love to hear them. LC Lucynda C. IT Manager Information Technology and Services Used the software for: 6-12 months ### "Exceptional Workforce Management Made Easy." February 14, 2025 5.0 It was generally positive, with some minor frustrations, but overall it simplified our workforce management. Pros I liked its user-friendly interface and streamlined time-tracking features. Cons I found the mobile app to be a bit glitchy and the reporting features somewhat limited. Switched from [Spreadsheet Server](https://www.capterra.com/p/39269/Spreadsheet-Server/) Yes, from a manual time-tracking system to WorkforceHub for automated and streamlined workforce management. Review Source CE Carmen E. Payroll Admin Investment Management Used the software for: 2+ years ### "Payroll Admin" April 22, 2025 5.0 So, far I am happy with the experience and have not had many issues. Pros I have found WorkforceHub to be easy to navigate and run reports Cons Some of the new views after the 2024 upgrade are not the best. And would be nice if we could print group timecards as before instead of emailing WorkforceHub for the timecards. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing WorkforceHub Company has been set up with Workforce Hub prior to me taking over the payroll position. Review Source Response from Swipeclock June 26, 2025 Thanks for your feedback! We’re glad WorkforceHub has been easy to navigate and reliable for you. We appreciate your comments on the new views and timecard printing—your input helps us improve. CB Christie B. Vice President Construction Used the software for: Less than 6 months ### "WorkforceHub makes time tracking easy" April 22, 2025 5.0 WorkforceHub is relatively user friendly for admin as well as the employee side. Customer service support has been excellent. Pros WorkforceHub is easy for my employees to login and logout and capture information needed for reports/payroll Cons As an administrator, I wish I could send invites, etc. from my app. Maybe I can and just don't know it. :) Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing WorkforceHub The Swipeclock team provided a clear path on how things would go and the product is at a great price point for my small business needs. Review Source Response from Swipeclock June 26, 2025 Thanks for the great feedback! We’re happy to hear WorkforceHub has been easy for both you and your team to use. We’ll pass along your suggestion about sending invites from the app—it’s a helpful idea! RT Richard T. IT Director Aviation & Aerospace Used the software for: 6-12 months ### "Workforcehub at RAM" April 23, 2025 4.0 In general, I've heard fewer issues so it would seem that things are going much better that I'm aware. Pros The fact that this is saved in the cloud and therefore a little less stress on myself to have a local backup of the system. Cons Compared to our prior timeclocks with Icon Time, not as flexible when a fingerprint doesn't go through, as the old system we had, you could bypass the fingerprint and at least have a picture taken to verify identify. This does not. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing WorkforceHub Didn't have much of a choice since at the time, we were at a point of failure and had to do something quickly. Review Source Response from Swipeclock June 26, 2025 Thanks for your feedback! We’re glad the cloud-based system has reduced your stress and that things are running more smoothly overall. We appreciate your note on fingerprint flexibility—it’s valuable insight we’ll share with our team. PB Prashant B. NOC Engineer Information Technology and Services Used the software for: 6-12 months ### "Solid Tool for NOC Team Management" February 25, 2025 5.0 My experience with WorkforceHub has been mostly positive. It’s user-friendly and has saved me time, especially during busy periods like network outages. Pros It helps ensure 24/7 coverage by showing who’s on duty, and swapping shifts is easy, which is crucial for our team. Cons Sometimes, the system is slow or has glitches, which can be frustrating during peak times. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The main reason for switching was that ADP lacked the flexibility we needed for managing our 24/7 NOC rotation schedules. WorkforceHub offered better mobile accessibility for our field technicians and simplified the time tracking process during emergency network outages when our team needs to respond quickly without worrying about complex time entry procedures. Review Source Response from Swipeclock April 22, 2025 Thank you for your feedback! We’re glad to hear that WorkforceHub has been helpful in managing your NOC team, especially during busy times, and we appreciate your patience as we work to address any system performance issues. PW Peggy W. HR Accounting Used the software for: 1-2 years ### "Successful Software" December 11, 2024 4.0 Overall I really like the system and it is fairly easy to move about. I think it could be less steps when entering employee information than it is but for the most part we do like the system. Pros Option for employees to see their time card and request PTO time Cons Unpaid PTO time is the default so we have a lot of employees making errors. Another dislike is while in the system working it keeps asking if I want to keep this session. It is like the system doesn't recognize movement within the software. If you don't select to keep it active you have to log in again. That is frustrating when working on a timely action. Alternatives considered [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) Reason for choosing WorkforceHub Pricing, options for employees to view their time from their phones, requests PTO time and the style of the software Switched from [NOVAtime](https://www.capterra.com/p/125704/NOVAtime-4000/) They were merging with another company and we didn't like the new system. Review Source Response from Swipeclock January 23, 2025 Thank you for your feedback! We’re glad to hear that you find the system useful overall, especially for employees to view timecards and request PTO. We understand the frustrations with unpaid PTO being the default and the session timeout issues, and we’ll pass these along to our team for improvement. Your insights are valuable, and we appreciate your continued use of the system! AY Aaron Y. Operations Manager Accounting Used the software for: 1-2 years ### "HR, Onboarding and Time-Tracking. All-in-one!" December 17, 2024 5.0 WorkforceHub has been our solution to HR, Time-tracking and onboarding for a couple of years now. I don't see us moving away from it anytime soon Pros The multi-function capability of the platform is very useful. From HR to onboarding to time-tracking and time off requests and even team member check in Cons Some integration issues with Quickbooks but it isn't a huge issue. Usually easily fixed Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) Needed a more robust system that solved multiple issues and eliminated some platforms Review Source Response from Swipeclock January 23, 2025 Thank you for your review! So glad to hear the mutli-function capability is helpful for you. We appreciate your support of WorkForce Hub. CS Christina S. Co-owner, Occupational Therapist Hospital & Health Care Used the software for: Less than 6 months ### "WFH review" August 2, 2024 3.0 So far it is ok but things are still confusing for us and still trying to work out the kinks. Pros That is it has PTO and time tracking in one system vs using multiple systems Cons 1) That we are not able to have a free admin accounts for multiple admins. 2) The training would be more applicable if we were able to access the system and trial things during the instruction; it was very confusing trying to set things up on our own after. 3) Steps to download and send to accounting is confusing and we thought it would be easy since our accoutant has accountants world but did not work since we were not able to access and change information (addresses, etc). 4) Wish things were more visually appealing and employee time tracking and time off were in one area instead of seperate places; as well as a different place to make additions to PTO etc. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing WorkforceHub Same as above; seemed like it was going to work well for out accountant; was similiarly priced and had not options in one system rather than multiple. Switched from [Day Off](https://www.capterra.com/p/182523/Day-Off-Leave-Tracker/)[Timesheets MTS](https://www.capterra.com/p/39949/Timesheets-MTS/) So that we could have tracking all in one system rather than having two. We also thought that it would be more compatible for our accountants to access, but because they had different information in their system, it kept changing ours and did not work for us. With 3 owners, it was not able to allow us access unless we were viewed as "terminated" in the system otherwise it would charge use for each user and ultimately we had to remove it. Review Source Response from Swipeclock August 8, 2024 Thank you for your feedback, if you havent already, feel free to fill our our support form and I will make sure to get you some support on your concerns. https://support.swipeclock.com/directsupport/s/ MW Martha W. CEO and Licensed Marriage and Family Therapist Mental Health Care Used the software for: 2+ years ### "Grateful for such an intuitive program and amazing team!" August 2, 2024 5.0 Their team has been most helpful in getting us started and supporting us while using the program. Pros The ease of use, how it syncs with our payroll company, the easy to use reports, and date tracking for accounting purposes. We use it for onboarding new staff, time sheets and scheduling. Cons I have not found anything negative about this program. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) This program gives us more options and control over what we need. There is a team in place for as much support as we need. Review Source Response from Swipeclock August 8, 2024 Thank you for your review and support of WorkForce Hub! SR Scott R. Owner Hospitality Used the software for: 6-12 months ### "Alaska Time Clock" August 24, 2024 5.0 I Workforce Hub as really made doing payroll easy for me. I trust it's accuracy as well. Pros I like the fact that all my employees can see the hours they have logged per day on their cell phones. Cons It's all good. No real cons for me. It's a good program. Reason for choosing WorkforceHub It seemed easier to use and wasn't as expensive as other time card companies. Switched from [Acumbamail](https://www.capterra.com/p/195838/Acumbamail/) Very time consuming for me to calculate work hours. Review Source AM Amber M. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "GO WORKFORCEHUB!!" February 15, 2025 5.0 My overall experience with WorkforceHub has been very pleasant & quite an enjoyable one. Pros I really like all the features that WorkforceHub has to offer!! Our company is quite small, only about 15 employees total.. and WorkforceHub has made even us feel important in the whole skeem of things. Cons I like all the features that WorkforceHub has to offer.. I have not come across any issues as of yet. Review Source Response from Swipeclock February 21, 2025 We’re so happy to hear that WorkforceHub has made a positive impact on your small company and that you’ve found the features helpful. If you ever need assistance or have any suggestions, we’re always here for you. Thanks again for your kind words and for choosing WorkforceHub! EA Emma A. Cash lead Retail Used the software for: 6-12 months ### "Workforce Hub Review" February 13, 2025 4.0 Pretty good. I would request ot loads faster. Pros How easy it is to use. It is easy to view pay stubs and get t4 forms for taxes. Cons Sometimes it does lack customization options. Uaually it is pretty good for making basic schedules. One the mobile app there are not as many features as the laptop version. Review Source Response from Swipeclock February 21, 2025 We’re glad to hear that you find WorkforceHub easy to use and appreciate features like viewing pay stubs and accessing T4 forms for taxes. We also appreciate your comments about customization and the mobile app. We’re constantly working to improve and will take your suggestions into account to enhance the mobile experience and load times. CS Chelsea S. Sales Automotive Used the software for: I used a free trial ### "Good service" April 23, 2026 5.0 Pros Makes scheduling and time tracking easy. Workforce Hub keeps everything organized and saves me time every week. Cons Can be slow at times, and Workforce Hub has a bit of a learning curve. Occasional glitches can be frustrating. Review Source CP Carrie P. Counselor Education Management Used the software for: Less than 6 months ### "Highly recommend" February 18, 2025 4.0 Software is easy to use, employees were receptive to trying it as well. Pros I have found that Workforce Hub has been very user friendly and customer support has been very helpful. Cons Although customer support is helpful, there are times we have to wait too long, especially when needing something answered right away. Review Source Response from Swipeclock February 21, 2025 We’re thrilled to hear that WorkforceHub has been user-friendly for you and that your employees have embraced it as well. We also appreciate your feedback on customer support! AV ASHLEY V. Office Manager Information Technology and Services Used the software for: 2+ years ### "Best time keeping system!" December 10, 2024 5.0 My overall experience with Workforce Hub has been great! Pros Easy to guide new employees through the portal. Cons Not being able to see adjustments made manually. Review Source Response from Swipeclock January 23, 2025 Thank you for you kind words! We appreciate your support of WorkForce Hub. Jerry K. Dir. Audit and Compliance Accounting Used the software for: Less than 6 months ### "Great HR platform that is user friendly and best suited for mid-size enterprise" February 10, 2025 4.0 Great HR platform with seamless integration with ERP systems and platforms Pros Seamless integration with ERP systems and platforms Cons Costly to add on additional features and the support team is not as attentive as others. Review Source Response from Swipeclock February 21, 2025 Happy to hear that you find our HR platform user-friendly and appreciate its seamless integration with ERP systems. We understand that cost and support responsiveness are important factors, and we appreciate your input as we work to enhance our services. YJ Yadira J. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "User Friendly Interface" December 6, 2024 5.0 Pros I love that it is really user friendly. Everything is pretty straight forward. Cons Sometimes I think it glitches so I think I've clocked in but haven't. But I think that is more likely my computer that is glitching Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. VG Victoria G. Service support worker Individual & Family Services Used the software for: Less than 6 months ### "Great app to use when you have Multiple things to do" December 26, 2024 5.0 Pros So easy to use, it easy to find everything you need Cons Nothing really is bad about it but maybe could be a little better with the payroll Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. VR Verified Reviewer Owner Information Services Used the software for: 1-2 years ### "Workforce Review" January 18, 2025 5.0 Pros I like how advanced they are. They have came a long way with all the features they’ve added to suite workers in managing their time and other critical things with their jobs Cons Honestly I don’t know if any cons at this time. Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. tE tara E. billing and coding Accounting Used the software for: Less than 6 months ### "wokforce hub review" February 14, 2025 5.0 Pros The swif easy way to navigate this tool. Cons I do not have any cons on this website.. Review Source Response from Swipeclock February 21, 2025 We’re thrilled to hear that you find WorkforceHub easy to navigate and enjoy using the tool. Your positive feedback means a lot to us, and we’re glad it’s been working well for you. LL Lori L. Business Manager Information Technology and Services Used the software for: 1-2 years ### "My Opinion of WorkforceHub" August 16, 2024 5.0 Its a great platform to use for timekeeping. Pros It's easy to navigate through and add and term employees. Cons I haven't really found anything that I don't like about it Review Source Response from Swipeclock August 21, 2024 What a review! Thank you Lori! JG Jo G. Head of People Law Practice Used the software for: 2+ years ### "It's ok I guess" August 2, 2024 3.0 Ok. It does its job for the most part. Except when people get locked out or clock out, but it doesn't show up. Pros It has an app that can be used from wherever. Editing profiles is pretty easy. Cons People's punches don't always get taken, the app goes black for hours sometimes, a lot of people get locked out frequently and I have to send a password reset email. It does not have geo fence capability for clocking in and out within certain distance of the office. The way the notes appear on the timesheet can be confusing because there is not bold separation between days. Review Source Response from Swipeclock August 8, 2024 Thank you so much for your feedback of WorkForce Hub, if you havent already, I would love to get you some assistance for our Support Team. If you would like to fill out our support form I will make sure your concerns get addressed! https://support.swipeclock.com/directsupport/s/ Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.