# WorkforceHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WorkforceHub the right Time Tracking solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/228475/WorkforceHub/reviews --- WorkforceHub 4.4 (87) [View alternatives](https://www.capterra.com/p/228475/WorkforceHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Reviews of WorkforceHub Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Harsimran G SalesTelecommunications, 201 - 500 employeesUsed the software for: 6-12 months. “What I like the most about WorkforceHub is that it’s a solid workforce management tool with great features like time tracking, scheduling, and HR management.“ February 1, 2025 NM N'dea M Human Resources TechnicianUtilities, 501 - 1,000 employeesUsed the software for: More than 2 years. “I am not in favor of the system not displaying what hours will be allotted during the next cycle.“ September 19, 2025 LT Luka T Payroll ManagerAccounting, 11 - 50 employeesUsed the software for: 6-12 months. “I love the fact that I can easily integrate with payroll software and track employee hours plus it's mobile friendly.“ November 8, 2025 CE Carmen E Payroll AdminInvestment Management, 51 - 200 employeesUsed the software for: More than 2 years. “Some of the new views after the 2024 upgrade are not the best. And would be nice if we could print group timecards as before instead of emailing WorkforceHub for the timecards.“ April 22, 2025 PB Prashant B NOC EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 6-12 months. “It helps ensure 24/7 coverage by showing who’s on duty, and swapping shifts is easy, which is crucial for our team.“ February 25, 2025 CS Christina S Co-owner, Occupational TherapistHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Steps to download and send to accounting is confusing and we thought it would be easy since our accoutant has accountants world but did not work since we were not able to access and change information (addresses, etc).“ August 2, 2024 AD Ashley D Office ManagerMedical Devices, 11 - 50 employeesUsed the software for: Less than 6 months. “I like the ability to get training on demand and having a go-to project manager that you can email at anytime to ask how to do something or to get technical support.“ August 2, 2024 JG Jo G Head of PeopleLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years. “People's punches don't always get taken, the app goes black for hours sometimes, a lot of people get locked out frequently and I have to send a password reset email.“ August 2, 2024 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ayanda M. Administrative Assistant Construction Used the software for: 1-2 years ### "WorkforceHub Review" January 22, 2025 4.0 I enjoyed my overall experience and was very cost efficient Pros I found this software very easy to use and made onboarding so easy as I was able to add employees easily. Cons WorkforceHub does not have a good customer service helpline, they take too long to respond. Review Source Response from Swipeclock February 18, 2025 Thank you for choosing WorkforceHub—we’re happy to hear you found it cost-efficient and had a great overall experience! If there’s anything we can do to further assist you, please don’t hesitate to reach out. RT Richard T. IT Director Aviation & Aerospace Used the software for: 6-12 months ### "Workforcehub at RAM" April 23, 2025 4.0 In general, I've heard fewer issues so it would seem that things are going much better that I'm aware. Pros The fact that this is saved in the cloud and therefore a little less stress on myself to have a local backup of the system. Cons Compared to our prior timeclocks with Icon Time, not as flexible when a fingerprint doesn't go through, as the old system we had, you could bypass the fingerprint and at least have a picture taken to verify identify. This does not. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing WorkforceHub Didn't have much of a choice since at the time, we were at a point of failure and had to do something quickly. Review Source Response from Swipeclock June 26, 2025 Thanks for your feedback! We’re glad the cloud-based system has reduced your stress and that things are running more smoothly overall. We appreciate your note on fingerprint flexibility—it’s valuable insight we’ll share with our team. Ashley R. SEO Marketing and Advertising Used the software for: 1-2 years ### "Hard to work with - don't recommend" December 18, 2024 2.0 very confusing and aggravating, I would not recommend this Pros It did the job to allow me to access email from another company, but that was it Cons almost everything. it was very hard to connect to. It kept saying my computer had issues and would run me into circles when trying to log in. It acted as if I needed to download something but when I did, didn't seem to recognize that step was completed Review Source Response from Swipeclock January 23, 2025 Thank you for sharing your feedback. We’re sorry to hear about your frustrating experience and the challenges you faced with logging in and connecting. Your comments are important to us, and we’ll review them to address these issues and improve the platform. We appreciate your honesty and regret that we didn’t meet your expectations. AY Aaron Y. Operations Manager Accounting Used the software for: 1-2 years ### "HR, Onboarding and Time-Tracking. All-in-one!" December 17, 2024 5.0 WorkforceHub has been our solution to HR, Time-tracking and onboarding for a couple of years now. I don't see us moving away from it anytime soon Pros The multi-function capability of the platform is very useful. From HR to onboarding to time-tracking and time off requests and even team member check in Cons Some integration issues with Quickbooks but it isn't a huge issue. Usually easily fixed Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) Needed a more robust system that solved multiple issues and eliminated some platforms Review Source Response from Swipeclock January 23, 2025 Thank you for your review! So glad to hear the mutli-function capability is helpful for you. We appreciate your support of WorkForce Hub. LD Louise D. Admin Legal Services Used the software for: 6-12 months ### "Workforce Scheduling " December 26, 2024 5.0 It’s the not the best, needs help with updates. Pros When team gets work, they can accept, easy. Cons When doing changes in the app for employees to accept the new changes it’s harder. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing WorkforceHub Easier, cheaper, smoother transfer and all employees can adapt to the app and click faster. Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. NM N'dea M. Human Resources Technician Utilities Used the software for: 2+ years ### "Accommodates Our Needs" September 19, 2025 5.0 Overall experience has been god using this system. I would enjoy it more if it had a more modern look. Providing a face lift to the pages and easier navigation while using. It tends to be a learning curve when working with our new employees. Pros What I like about WorkforceHub is that our managers are able to prepopulate workers schedules and change them as needed. We are also able to view time off and where coverage is needed in one location. For our employee they are able to adjust hours, make time off request, and view PTO balances for more effective request. Cons I am not in favor of the system not displaying what hours will be allotted during the next cycle. For our organization, pto accruals occur every pay cycle. It would be nice to either see what the new balance will be with added time or what the balance will look like if time was taken. Review Source VR Verified Reviewer Sales Telecommunications Used the software for: 6-12 months ### "WorkforceHub Review 2025" February 1, 2025 4.0 Overall, WorkforceHub gets the job done and it's a solid tool. However, you will find better options on the market. Pros What I like the most about WorkforceHub is that it’s a solid workforce management tool with great features like time tracking, scheduling, and HR management. Cons One of the things I like least about WorkforceHub is it's user interface. It's user interface is sort of outdated and not as intuitive as other options. Review Source Response from Swipeclock February 21, 2025 We’re happy to hear that you find WorkforceHub to be a solid workforce management tool with valuable features like time tracking, scheduling, and HR management. Your input on the user interface is greatly appreciated, and we’re always looking for ways to improve the experience for our users. LT Luka T. Payroll Manager Accounting Used the software for: 6-12 months ### "Efficient tool " November 8, 2025 5.0 Overall it's a great tool that can help payroll department to provide better service with tracking employees hours. Pros I love the fact that I can easily integrate with payroll software and track employee hours plus it's mobile friendly. Cons Implementation process takes too long which it creates clients disappointment and often changing their mind to not move forward. Review Source ES Elias S. Marketing Coordinator Financial Services Used the software for: 6-12 months ### "Good for Managing Teams and Scheduling" September 9, 2025 5.0 Pros I appreciate how WorkforceHub centralizes scheduling, time tracking, and employee management, saving a lot of admin time. Cons The system can lag when multiple users log in, and the design feels a bit outdated compared to modern platforms. That also makes the learning curve a little bit higher. Review Source Eddie W. Procurement Specialist Financial Services Used the software for: Less than 6 months ### "Great for Employee Scheduling " February 3, 2025 4.0 Great to work with. Has helped ourHR department in a big way. Pros Great for employee scheduling. Definitely gets the job done. Cons Could be a little more user friendly for personnel. Review Source Response from Swipeclock February 21, 2025 We’re glad to hear that our scheduling features have been a valuable tool for your team and that WorkforceHub has positively impacted your HR department. We also appreciate your input on improving user-friendliness—we’re always working on enhancing the experience for all users. CS Christina S. Co-owner, Occupational Therapist Hospital & Health Care Used the software for: Less than 6 months ### "WFH review" August 2, 2024 3.0 So far it is ok but things are still confusing for us and still trying to work out the kinks. Pros That is it has PTO and time tracking in one system vs using multiple systems Cons 1) That we are not able to have a free admin accounts for multiple admins. 2) The training would be more applicable if we were able to access the system and trial things during the instruction; it was very confusing trying to set things up on our own after. 3) Steps to download and send to accounting is confusing and we thought it would be easy since our accoutant has accountants world but did not work since we were not able to access and change information (addresses, etc). 4) Wish things were more visually appealing and employee time tracking and time off were in one area instead of seperate places; as well as a different place to make additions to PTO etc. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing WorkforceHub Same as above; seemed like it was going to work well for out accountant; was similiarly priced and had not options in one system rather than multiple. Switched from [Day Off](https://www.capterra.com/p/182523/Day-Off-Leave-Tracker/)[Timesheets MTS](https://www.capterra.com/p/39949/Timesheets-MTS/) So that we could have tracking all in one system rather than having two. We also thought that it would be more compatible for our accountants to access, but because they had different information in their system, it kept changing ours and did not work for us. With 3 owners, it was not able to allow us access unless we were viewed as "terminated" in the system otherwise it would charge use for each user and ultimately we had to remove it. Review Source Response from Swipeclock August 8, 2024 Thank you for your feedback, if you havent already, feel free to fill our our support form and I will make sure to get you some support on your concerns. https://support.swipeclock.com/directsupport/s/ KP Kristeen P. Vice President, Navigation Services Health, Wellness and Fitness Used the software for: 6-12 months ### "Great for differentials, but not much else" August 2, 2024 3.0 There was a lot promised and very little provided. It's not my favorite software. But, they have the one thing that makes my life easier, and that's differential pay. It also integrates with Gusto, which is helpful. Pros The ability to track multiple differentials for different types of shifts. It's the number one reason we went with this software. Cons It's difficult to use, the team can't see the schedule, we can't enter PTO for employees (we can enter the hours but it doesn't show on the schedule when we do), we can't show someone as a "sick callout" and the Absent status is nearly impossible to find. Alternatives considered [Sling](https://www.capterra.com/p/142542/Sling/)[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[Tinq](https://www.capterra.com/p/235995/Tinq/) Reason for choosing WorkforceHub Differentials. Nobody offers the custom work we needed. Switched from [Sling](https://www.capterra.com/p/142542/Sling/) Differentials for payroll and time tracking Review Source Response from Swipeclock August 8, 2024 Thank you for your feedback! If you havnet already, I would love to get your concern into a support form so I can personally get you some assistance! https://support.swipeclock.com/directsupport/s/ TC Tammy C. Medical Assistant Medical Practice Used the software for: 6-12 months ### "Definitely one to Try; you won't need another" August 12, 2024 4.0 It has been a smooth and easy transition for use. The training on using the system was great. Pros It seems pretty easy and streamlined. Very straight forward Cons I don't see any thing that wasn't a creation error. so no complaints Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing WorkforceHub I was not impressed by the knowledge or the willingness of the other companies to just allow us to develop our need for the time clock feature when this is all we need. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) It was too much having to calculate time worked and also faxing to the CPA Review Source Response from Swipeclock August 14, 2024 Thanks for the stellar review Tammy! Happy WorkforceHub has helped! TM Tammie M. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "WorkforceHub Review" August 8, 2024 5.0 Overall, our experience with WorkforceHub has been excellent. Pros Overall, WorkforceHub is very easy to use once you get a feel for the system. The app is the best we have ever used. Support is fast and easy to contact. Cons The FAQ could be better with more detail. Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) The program was designed for businesses with a large workforce. Which as a small business, we did not have. Review Source Response from Swipeclock August 14, 2024 Thanks for the excellent review Tammie! You can get more help at our KB, linked here, https://support.swipeclock.com/workforcehub/s/ TP Tina P. Practice Manager Medical Practice Used the software for: 1-2 years ### "GSA Review of WorkforceHub" August 7, 2024 4.0 My overall experience is a wonderful experience. WorkForceHub is easy to use and easy to navigate. Their staff is very helpful as well. Pros Being able to set schedules for employees. Cons Not being able to add mileage until the employee clocks out. Alternatives considered [webexpenses](https://www.capterra.com/p/140646/webexpenses/) Reason for choosing WorkforceHub I used it at my last place of employment. I also need something that would directly intergrade with Quickbooks. Review Source Response from Swipeclock August 8, 2024 Thank you for your review and support of WorkForce Hub! nB nichole B. Owner Insurance Used the software for: 6-12 months ### "WorkforceHub" February 7, 2025 5.0 I run a small office, and needed something to help track employee's time. I researched and read a lot, and decided to try WorkforceHub! I am so glad we did. It solves all my staff management issues as far as time keeping. Pros I love the ease of use of WorkforceHub! My staff loved it, and found it user friendly, office friendly and non frustrating. Cons There honestly was not anything my team and I did not like. Review Source Response from Swipeclock February 21, 2025 We’re thrilled to hear that WorkforceHub has been such a great fit for your office and that both you and your team find it easy to use and frustration-free. AM Anne M. Source of Support Airlines/Aviation Used the software for: 1-2 years ### "Stable and easy" January 17, 2025 5.0 I would reccommend workforcehub as an easy to use client for scheduling and time keeping. Pros Easy to read, use and the functionality is smooth Cons I don't have any cons to report, it's a stable service Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. BP Bithum P. Ceo Construction Used the software for: Less than 6 months ### "WORKFORCEHUB MY SAVIOR " March 4, 2025 4.0 It's a very good platform cos makes the tracking and the efforts of working more simple Pros It's just a so gud to use becos it simplified many aspects of workforce management.I loves how everythin is in one place scheduling, employee records etc Cons It has alot of features that have given me hard time 2 use and also my friends Review Source Response from Swipeclock April 22, 2025 Thank you for your feedback! We’re thrilled to hear that WorkforceHub has simplified your workforce management, and we appreciate your honesty about the learning curve—your input helps us improve the user experience! sB shyniece B. RECEPTIONIST Medical Practice Used the software for: I used a free trial ### "Workforce hub" March 4, 2025 5.0 amazing experience would recommend to others Pros Easy to use program everything is easy to find Cons nothing I can really think of that I dislike Review Source Response from Swipeclock April 22, 2025 Thank you for the wonderful feedback! We’re so glad to hear that your experience with WorkforceHub has been smooth and enjoyable. We appreciate your recommendation! SR Shatema R. Agent Insurance Used the software for: 6-12 months ### "Great system" February 3, 2025 5.0 Pros It provided me with Consistency and reliability Cons It was hard to navigated at first but once I figured it out it became easier Review Source Response from Swipeclock February 21, 2025 We’re delighted to hear that you find our system consistent and reliable! We understand that there can be a learning curve at first, and we appreciate your patience as you got familiar with it. TW Tonji W. Assistant Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Workforce Spreadsheet " January 4, 2025 5.0 Helps Supervisors with great performance with employees scheduling, clockin in and out, and is a good interview and hiring hub. Pros It keeps track of everything in one place , makes it easy and simple and organized Cons Nothing , the system is very well though through and put together Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. JW Jared W. CFO Health, Wellness and Fitness Used the software for: Less than 6 months ### "New Company's Experience" August 13, 2024 5.0 So far great! I enjoy the ability to make changes and not always rely on a third party's team to update quick employee changes. Pros I like having the ability to run various reports. Other Payroll platforms gave me limited types of reports I can run and that makes it harder for a business owner to truly analyze all aspects of their team's cost. Cons There is a learning curve and it takes time to know where to find reports as well as how to read some of the reports. Although WorkforceHub has a good team to help address my questions in a timely manner. Review Source Response from Swipeclock August 21, 2024 Thanks for the great review Jared! JG Jo G. Head of People Law Practice Used the software for: 2+ years ### "It's ok I guess" August 2, 2024 3.0 Ok. It does its job for the most part. Except when people get locked out or clock out, but it doesn't show up. Pros It has an app that can be used from wherever. Editing profiles is pretty easy. Cons People's punches don't always get taken, the app goes black for hours sometimes, a lot of people get locked out frequently and I have to send a password reset email. It does not have geo fence capability for clocking in and out within certain distance of the office. The way the notes appear on the timesheet can be confusing because there is not bold separation between days. Review Source Response from Swipeclock August 8, 2024 Thank you so much for your feedback of WorkForce Hub, if you havent already, I would love to get you some assistance for our Support Team. If you would like to fill out our support form I will make sure your concerns get addressed! https://support.swipeclock.com/directsupport/s/ BR Brandon R. Chief Financial Officer Professional Training & Coaching Used the software for: 1-2 years ### "Budget Friendly Time clock system" August 7, 2024 4.0 I like it, it fits the company's budget. The start up was fairly easy. Pros Mostly user friendly, easy to explain to employees. Cons Difficult to get tech support or directions that are easy to understand. Directions should be written in a manner as if the reader has no technical knowledge. Review Source Response from Swipeclock August 9, 2024 Thank you for your feedback! We're glad our time clock system is user-friendly and budget-friendly. We appreciate your suggestion about improving our instructions and tech support. We'll work on making them clearer for all users. We're happy the startup process was smooth for you! EJ Elizabeth J. Office Manager Accounting Used the software for: 6-12 months ### "Great Product, OK Support" August 7, 2024 4.0 My on boarding was not the most competent start. I felt like we were figuring it out together rather than shown how it works. I had questions a few months after onboarding and received no response. Overall it does exactly what they say it will do! There were no broken promises or misleading sales tactics. Product is easy to use and we have not experienced any technical issues. Great time tracking system Pros Straight forward and easy to use. Meets the needs we were looking for to track time. Cons Finding my billing/payment location was not easy. Review Source Response from Swipeclock August 8, 2024 Thank you for your feedback of WorkForce Hub, I will make sure to bring this to the team so we can improve in the future! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.