# WorkforceHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WorkforceHub the right Time Tracking solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/228475/WorkforceHub/reviews --- WorkforceHub 4.4 (91) [View alternatives](https://www.capterra.com/p/228475/WorkforceHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 3rd, 2026 # Reviews of WorkforceHub Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Sara T OwnerFund-Raising, 2 - 10 employeesUsed the software for: 6-12 months. “I especially appreciated the user-friendly interface for both managers and employees, which helped reduce the learning curve compared to other workforce management tools.“ May 19, 2026 NM N'dea M Human Resources TechnicianUtilities, 501 - 1,000 employeesUsed the software for: More than 2 years. “I am not in favor of the system not displaying what hours will be allotted during the next cycle.“ September 19, 2025 Harsimran G SalesTelecommunications, 201 - 500 employeesUsed the software for: 6-12 months. “What I like the most about WorkforceHub is that it’s a solid workforce management tool with great features like time tracking, scheduling, and HR management.“ February 1, 2025 CE Carmen E Payroll AdminInvestment Management, 51 - 200 employeesUsed the software for: More than 2 years. “Some of the new views after the 2024 upgrade are not the best. And would be nice if we could print group timecards as before instead of emailing WorkforceHub for the timecards.“ April 22, 2025 Sara T OwnerFund-Raising, 2 - 10 employeesUsed the software for: 6-12 months. “One of the things I liked most about WorkforceHub was how much it simplified day-to-day workforce management in one place.“ May 19, 2026 CS Christina S Co-owner, Occupational TherapistHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Steps to download and send to accounting is confusing and we thought it would be easy since our accoutant has accountants world but did not work since we were not able to access and change information (addresses, etc).“ August 2, 2024 LT Luka T Payroll ManagerAccounting, 11 - 50 employeesUsed the software for: 6-12 months. “I love the fact that I can easily integrate with payroll software and track employee hours plus it's mobile friendly.“ November 8, 2025 JG Jo G Head of PeopleLaw Practice, 11 - 50 employeesUsed the software for: More than 2 years. “People's punches don't always get taken, the app goes black for hours sometimes, a lot of people get locked out frequently and I have to send a password reset email.“ August 2, 2024 ## Showing most helpful reviews Showing 1-25 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ayanda M. Administrative Assistant Construction Used the software for: 1-2 years ### "WorkforceHub Review" January 22, 2025 4.0 I enjoyed my overall experience and was very cost efficient Pros I found this software very easy to use and made onboarding so easy as I was able to add employees easily. Cons WorkforceHub does not have a good customer service helpline, they take too long to respond. Review Source Response from Swipeclock February 18, 2025 Thank you for choosing WorkforceHub—we’re happy to hear you found it cost-efficient and had a great overall experience! If there’s anything we can do to further assist you, please don’t hesitate to reach out. PB Prashant B. NOC Engineer Information Technology and Services Used the software for: 6-12 months ### "Solid Tool for NOC Team Management" February 25, 2025 5.0 My experience with WorkforceHub has been mostly positive. It’s user-friendly and has saved me time, especially during busy periods like network outages. Pros It helps ensure 24/7 coverage by showing who’s on duty, and swapping shifts is easy, which is crucial for our team. Cons Sometimes, the system is slow or has glitches, which can be frustrating during peak times. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The main reason for switching was that ADP lacked the flexibility we needed for managing our 24/7 NOC rotation schedules. WorkforceHub offered better mobile accessibility for our field technicians and simplified the time tracking process during emergency network outages when our team needs to respond quickly without worrying about complex time entry procedures. Review Source Response from Swipeclock April 22, 2025 Thank you for your feedback! We’re glad to hear that WorkforceHub has been helpful in managing your NOC team, especially during busy times, and we appreciate your patience as we work to address any system performance issues. Ashley R. SEO Marketing and Advertising Used the software for: 1-2 years ### "Hard to work with - don't recommend" December 18, 2024 2.0 very confusing and aggravating, I would not recommend this Pros It did the job to allow me to access email from another company, but that was it Cons almost everything. it was very hard to connect to. It kept saying my computer had issues and would run me into circles when trying to log in. It acted as if I needed to download something but when I did, didn't seem to recognize that step was completed Review Source Response from Swipeclock January 23, 2025 Thank you for sharing your feedback. We’re sorry to hear about your frustrating experience and the challenges you faced with logging in and connecting. Your comments are important to us, and we’ll review them to address these issues and improve the platform. We appreciate your honesty and regret that we didn’t meet your expectations. CS Chelsea S. Sales Automotive Used the software for: I used a free trial ### "Good service" April 23, 2026 5.0 Pros Makes scheduling and time tracking easy. Workforce Hub keeps everything organized and saves me time every week. Cons Can be slow at times, and Workforce Hub has a bit of a learning curve. Occasional glitches can be frustrating. Review Source PW Peggy W. HR Accounting Used the software for: 1-2 years ### "Successful Software" December 11, 2024 4.0 Overall I really like the system and it is fairly easy to move about. I think it could be less steps when entering employee information than it is but for the most part we do like the system. Pros Option for employees to see their time card and request PTO time Cons Unpaid PTO time is the default so we have a lot of employees making errors. Another dislike is while in the system working it keeps asking if I want to keep this session. It is like the system doesn't recognize movement within the software. If you don't select to keep it active you have to log in again. That is frustrating when working on a timely action. Alternatives considered [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) Reason for choosing WorkforceHub Pricing, options for employees to view their time from their phones, requests PTO time and the style of the software Switched from [NOVAtime](https://www.capterra.com/p/125704/NOVAtime-4000/) They were merging with another company and we didn't like the new system. Review Source Response from Swipeclock January 23, 2025 Thank you for your feedback! We’re glad to hear that you find the system useful overall, especially for employees to view timecards and request PTO. We understand the frustrations with unpaid PTO being the default and the session timeout issues, and we’ll pass these along to our team for improvement. Your insights are valuable, and we appreciate your continued use of the system! AY Aaron Y. Operations Manager Accounting Used the software for: 1-2 years ### "HR, Onboarding and Time-Tracking. All-in-one!" December 17, 2024 5.0 WorkforceHub has been our solution to HR, Time-tracking and onboarding for a couple of years now. I don't see us moving away from it anytime soon Pros The multi-function capability of the platform is very useful. From HR to onboarding to time-tracking and time off requests and even team member check in Cons Some integration issues with Quickbooks but it isn't a huge issue. Usually easily fixed Switched from [TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/) Needed a more robust system that solved multiple issues and eliminated some platforms Review Source Response from Swipeclock January 23, 2025 Thank you for your review! So glad to hear the mutli-function capability is helpful for you. We appreciate your support of WorkForce Hub. LD Louise D. Admin Legal Services Used the software for: 6-12 months ### "Workforce Scheduling " December 26, 2024 5.0 It’s the not the best, needs help with updates. Pros When team gets work, they can accept, easy. Cons When doing changes in the app for employees to accept the new changes it’s harder. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing WorkforceHub Easier, cheaper, smoother transfer and all employees can adapt to the app and click faster. Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. NM N'dea M. Human Resources Technician Utilities Used the software for: 2+ years ### "Accommodates Our Needs" September 19, 2025 5.0 Overall experience has been god using this system. I would enjoy it more if it had a more modern look. Providing a face lift to the pages and easier navigation while using. It tends to be a learning curve when working with our new employees. Pros What I like about WorkforceHub is that our managers are able to prepopulate workers schedules and change them as needed. We are also able to view time off and where coverage is needed in one location. For our employee they are able to adjust hours, make time off request, and view PTO balances for more effective request. Cons I am not in favor of the system not displaying what hours will be allotted during the next cycle. For our organization, pto accruals occur every pay cycle. It would be nice to either see what the new balance will be with added time or what the balance will look like if time was taken. Review Source LT Luka T. Payroll Manager Accounting Used the software for: 6-12 months ### "Efficient tool " November 8, 2025 5.0 Overall it's a great tool that can help payroll department to provide better service with tracking employees hours. Pros I love the fact that I can easily integrate with payroll software and track employee hours plus it's mobile friendly. Cons Implementation process takes too long which it creates clients disappointment and often changing their mind to not move forward. Review Source ES Elias S. Marketing Coordinator Financial Services Used the software for: 6-12 months ### "Good for Managing Teams and Scheduling" September 9, 2025 5.0 Pros I appreciate how WorkforceHub centralizes scheduling, time tracking, and employee management, saving a lot of admin time. Cons The system can lag when multiple users log in, and the design feels a bit outdated compared to modern platforms. That also makes the learning curve a little bit higher. Review Source KH KELLA H. Director of Finance Real Estate Used the software for: 6-12 months ### "Works as Described." August 12, 2024 5.0 As a whole we have had a good experience with the WorkforceHub. Pros Ease of use for staff and managers. Correction of mistakes, adding missed punches are easy for managers to fix. The note feature lets staff notify managers what the error is and what it should be. Cons Correcting vacation/paid time off once it has been approved. We had thought this was something that could be done directly on the time sheet but you have to go back and deny the original request and have staff request the corrected amount. We found it easier to just adjust the balance and hand write the correction on the timesheet. We do not do the auto upload as we allocate time to various departments. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing WorkforceHub ability to make corrections in real time Switched from [ClockShark](https://www.capterra.com/p/155467/ClockShark/) cost and ability to make corrections in real time. Review Source Response from Swipeclock August 14, 2024 Thanks for the good review Kella. You can get more help at this link, https://support.swipeclock.com/workforcehub/s/, or I can connect you with your account manager if needed. KP Kristeen P. Vice President, Navigation Services Health, Wellness and Fitness Used the software for: 6-12 months ### "Great for differentials, but not much else" August 2, 2024 3.0 There was a lot promised and very little provided. It's not my favorite software. But, they have the one thing that makes my life easier, and that's differential pay. It also integrates with Gusto, which is helpful. Pros The ability to track multiple differentials for different types of shifts. It's the number one reason we went with this software. Cons It's difficult to use, the team can't see the schedule, we can't enter PTO for employees (we can enter the hours but it doesn't show on the schedule when we do), we can't show someone as a "sick callout" and the Absent status is nearly impossible to find. Alternatives considered [Sling](https://www.capterra.com/p/142542/Sling/)[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[Tinq](https://www.capterra.com/p/235995/Tinq/) Reason for choosing WorkforceHub Differentials. Nobody offers the custom work we needed. Switched from [Sling](https://www.capterra.com/p/142542/Sling/) Differentials for payroll and time tracking Review Source Response from Swipeclock August 8, 2024 Thank you for your feedback! If you havnet already, I would love to get your concern into a support form so I can personally get you some assistance! https://support.swipeclock.com/directsupport/s/ AD Ashley D. Office Manager Medical Devices Used the software for: Less than 6 months ### "Great for Small Start-Up Businesses!" August 2, 2024 5.0 Overall, the experience was wonderful. We had an amazing presentation which led us to a second call and we immediately began implementation shortly after. They asked us all of the right questions to understand our needs and made sure to outline what the next steps were after each of our training calls. They understood our needs from the beginning all the way to execution. As a small start up - simple and transparency are KEY for us! Pros I like the ability to get training on demand and having a go-to project manager that you can email at anytime to ask how to do something or to get technical support. Cons I have no Cons to report. Everything was very smoothly outlined and we understood what to expect at all moments of transition. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing WorkforceHub The simplicity of using the platform. The ability to pay for only the amount of users we need. The access to ongoing training is also beneficial to us. Review Source Response from Swipeclock August 8, 2024 Thank you for your review and appreciate your support of WorkForce Hub! CH Christie H. HR Manager Alternative Medicine Used the software for: 1-2 years ### "Asked and Received " August 7, 2024 4.0 Easy to navigate as admin. Development issues and slow rollouts of functions that are available on lesser product versions without issue. Pros The ability to use "Timeclock Day View", the view we had access to using SwipeClock. Cons Inconsistency in program functions and consistently needing to submit help desk tickets after being in the program for over a year. Switched from [WorkforceHub Time & Attendance](https://www.capterra.com/p/224389/TimeWorksPlus/) Was told this would be the only way to "turn on" PTO feature. Review Source Response from Swipeclock August 9, 2024 Thank you for your feedback. We're glad you find the admin navigation easy and appreciate your insights on areas needing improvement. We're constantly working on improvements of our product and will work on enhancing these aspects. Your input is valuable as we continue to develop our product! KM Kelly M. ALA Associate Retail Used the software for: 2+ years ### "Easy amd efficient program" January 11, 2025 5.0 Good. Kept accurate pto and weekly hours. Nice platform. Pros Extremely easy to use. The dashboard has a nice setup. Cons The login and logout buttons are to close Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. AV ASHLEY V. Office Manager Information Technology and Services Used the software for: 2+ years ### "Best time keeping system!" December 10, 2024 5.0 My overall experience with Workforce Hub has been great! Pros Easy to guide new employees through the portal. Cons Not being able to see adjustments made manually. Review Source Response from Swipeclock January 23, 2025 Thank you for you kind words! We appreciate your support of WorkForce Hub. BP Bithum P. Ceo Construction Used the software for: Less than 6 months ### "WORKFORCEHUB MY SAVIOR " March 4, 2025 4.0 It's a very good platform cos makes the tracking and the efforts of working more simple Pros It's just a so gud to use becos it simplified many aspects of workforce management.I loves how everythin is in one place scheduling, employee records etc Cons It has alot of features that have given me hard time 2 use and also my friends Review Source Response from Swipeclock April 22, 2025 Thank you for your feedback! We’re thrilled to hear that WorkforceHub has simplified your workforce management, and we appreciate your honesty about the learning curve—your input helps us improve the user experience! sB shyniece B. RECEPTIONIST Medical Practice Used the software for: I used a free trial ### "Workforce hub" March 4, 2025 5.0 amazing experience would recommend to others Pros Easy to use program everything is easy to find Cons nothing I can really think of that I dislike Review Source Response from Swipeclock April 22, 2025 Thank you for the wonderful feedback! We’re so glad to hear that your experience with WorkforceHub has been smooth and enjoyable. We appreciate your recommendation! VG Victoria G. Service support worker Individual & Family Services Used the software for: Less than 6 months ### "Great app to use when you have Multiple things to do" December 26, 2024 5.0 Pros So easy to use, it easy to find everything you need Cons Nothing really is bad about it but maybe could be a little better with the payroll Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. SR Shatema R. Agent Insurance Used the software for: 6-12 months ### "Great system" February 3, 2025 5.0 Pros It provided me with Consistency and reliability Cons It was hard to navigated at first but once I figured it out it became easier Review Source Response from Swipeclock February 21, 2025 We’re delighted to hear that you find our system consistent and reliable! We understand that there can be a learning curve at first, and we appreciate your patience as you got familiar with it. TW Tonji W. Assistant Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Workforce Spreadsheet " January 4, 2025 5.0 Helps Supervisors with great performance with employees scheduling, clockin in and out, and is a good interview and hiring hub. Pros It keeps track of everything in one place , makes it easy and simple and organized Cons Nothing , the system is very well though through and put together Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. AL Adrianna L. Freelance and Misc Arts and Crafts Used the software for: I used a free trial ### "Average experience" February 10, 2025 3.0 My overall experience was pretty neutral. Seemed about as average as the rest. Pros I liked that workforcehub was very simple to figure out, yet it was secure enough to have no worries. Cons I didn't like the download time it took for workforcehub to install and the storage space it took. Review Source Response from Swipeclock February 21, 2025 We’re glad to hear that you found WorkforceHub simple to use and secure. We appreciate your input on installation time and storage space, and we’re always looking for ways to optimize performance for a smoother experience. LT Luke T. Founder Real Estate Used the software for: Less than 6 months ### "Review on workforce overall" March 7, 2025 5.0 Pros The detail to UI and complexity of neural network work Cons The lack of Linked List expiation on customers Review Source Response from Swipeclock April 22, 2025 Thank you for your feedback! We’re glad you appreciate the UI and the neural network functionality. TK Tina K. HR-Business Manager Libraries Used the software for: 1-2 years ### "Great company to work with" August 5, 2024 5.0 Keep up the great work!! Love the product. Pros It's very easy to use on the most part. Really like the Applicant Stack that will roll over into Swipeclock when a person is hired. The Workforce Hub team does answer me back on a timely basis. Cons It doesn't do somethings that my current software does but they are checking into it to see if it is doable. Review Source Response from Swipeclock August 8, 2024 Thank you for your review and support of WorkForce Hub! AK Ayman K. Practice Administrator Hospital & Health Care Used the software for: 2+ years ### "Inexpensive service, but operationally lacking!" August 12, 2024 2.0 Friendly staff, inexpensive service. You get what you pay for. Frustrating to the employer to work with time off and balance accruals. Pros Reasonable price, mobile application. Simple for the employees to clock in and out. Cons Functionality is lacking from and administrator standpoint. The functions and reporting are scattered in multiple systems. It is extremely dysfunctional when it comes to time accrual calculations and nearly impossible to make appropriate balance corrections. The mobile application leaves a lot to be desired from an employer perspective. Review Source Response from Swipeclock August 14, 2024 Hi Ayman, Thank you for the feedback. I'd like to connect you with our account management team to see if we can help improve you experience. 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