--- title: "WorkforceHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WorkforceHub the right Time Tracking solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/228475/WorkforceHub/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- WorkforceHub 4.4 (96) [View alternatives](https://www.capterra.com/p/228475/WorkforceHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of WorkforceHub Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Sara T OwnerFund-Raising, 2 - 10 employeesUsed the software for: 6-12 months. “I especially appreciated the user-friendly interface for both managers and employees, which helped reduce the learning curve compared to other workforce management tools.“ May 19, 2026 CE Carmen E Payroll AdminInvestment Management, 51 - 200 employeesUsed the software for: More than 2 years. “Some of the new views after the 2024 upgrade are not the best. And would be nice if we could print group timecards as before instead of emailing WorkforceHub for the timecards.“ April 22, 2025 Harsimran G SalesTelecommunications, 201 - 500 employeesUsed the software for: 6-12 months. “What I like the most about WorkforceHub is that it’s a solid workforce management tool with great features like time tracking, scheduling, and HR management.“ February 1, 2025 CS Chelsea S SalesAutomotive, 2 - 10 employeesUsed the software for: I used a free trial. “Occasional glitches can be frustrating.“ April 23, 2026 Sara T OwnerFund-Raising, 2 - 10 employeesUsed the software for: 6-12 months. “One of the things I liked most about WorkforceHub was how much it simplified day-to-day workforce management in one place.“ May 19, 2026 MW Morgan W Property DeveloperReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Some features had limited customization options, and customer support response times could be slow at times.“ February 8, 2025 LT Luka T Payroll ManagerAccounting, 11 - 50 employeesUsed the software for: 6-12 months. “I love the fact that I can easily integrate with payroll software and track employee hours plus it's mobile friendly.“ November 8, 2025 PW Peggy W HRAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “It is like the system doesn't recognize movement within the software. If you don't select to keep it active you have to log in again. “ December 11, 2024 ## Showing most helpful reviews Showing 1-25 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ayanda M. Administrative Assistant Construction Used the software for: 1-2 years ### "WorkforceHub Review" January 22, 2025 4.0 I enjoyed my overall experience and was very cost efficient Pros I found this software very easy to use and made onboarding so easy as I was able to add employees easily. Cons WorkforceHub does not have a good customer service helpline, they take too long to respond. Review Source Response from Swipeclock February 18, 2025 Thank you for choosing WorkforceHub—we’re happy to hear you found it cost-efficient and had a great overall experience! If there’s anything we can do to further assist you, please don’t hesitate to reach out. CB Christie B. Vice President Construction Used the software for: Less than 6 months ### "WorkforceHub makes time tracking easy" April 22, 2025 5.0 WorkforceHub is relatively user friendly for admin as well as the employee side. Customer service support has been excellent. Pros WorkforceHub is easy for my employees to login and logout and capture information needed for reports/payroll Cons As an administrator, I wish I could send invites, etc. from my app. Maybe I can and just don't know it. :) Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reason for choosing WorkforceHub The Swipeclock team provided a clear path on how things would go and the product is at a great price point for my small business needs. Review Source Response from Swipeclock June 26, 2025 Thanks for the great feedback! We’re happy to hear WorkforceHub has been easy for both you and your team to use. We’ll pass along your suggestion about sending invites from the app—it’s a helpful idea! BM Brittany M. Owner Alternative Medicine Used the software for: I used a free trial ### "Overall good" January 25, 2025 3.0 Pros Love the ease of setting up users, deactivating users, submitting requests for Maintenance and IT, and the ability to track the progress in real time. Cons As of now our staff sees me in passing and they tell me when something is wrong so I have to create work order and take it out. I believe I click my mouse 22 times to complete a work order. Review Source Response from Swipeclock February 18, 2025 Hi Brittany! Thanks for your valuable input—we appreciate you being a part of WorkforceHub! If you have any additional suggestions, we’d love to hear them. MC MARLEEN C. REGISTRAR Hospital & Health Care Used the software for: 1-2 years ### "KEEP TRACK OF TIME " June 30, 2026 5.0 MY OVERALL EXPERIENCE IS AWESOME SO FAR TIME CLOCKS ARE THE BEST WAY TO KEEP TRACK OF HOURS AND PTO SO WHEN YOUR READY TO USE IT YOU KNOW WHAT YOU HAVE Pros THIS APP IS AMAZING KEEPS TRACK OF HOURS AND PTO/ SICK TIMES SO YOU DONT HAVE TO WORRY ABOUT A THING IT SECURE TO USE AND THE BOSS DONT HAVE TO WORRY TO MUCH Cons I HAVENT RAN INTO A PROBLEM YET IT HAS BEEN GREAT SO FAR TO USE AND KEEP TRACK OF EVERYTHING FOR ME WITHOUT ME HAVING TO DO IT Review Source RT Richard T. IT Director Aviation & Aerospace Used the software for: 6-12 months ### "Workforcehub at RAM" April 23, 2025 4.0 In general, I've heard fewer issues so it would seem that things are going much better that I'm aware. Pros The fact that this is saved in the cloud and therefore a little less stress on myself to have a local backup of the system. Cons Compared to our prior timeclocks with Icon Time, not as flexible when a fingerprint doesn't go through, as the old system we had, you could bypass the fingerprint and at least have a picture taken to verify identify. This does not. Alternatives considered [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing WorkforceHub Didn't have much of a choice since at the time, we were at a point of failure and had to do something quickly. Review Source Response from Swipeclock June 26, 2025 Thanks for your feedback! We’re glad the cloud-based system has reduced your stress and that things are running more smoothly overall. We appreciate your note on fingerprint flexibility—it’s valuable insight we’ll share with our team. PB Prashant B. NOC Engineer Information Technology and Services Used the software for: 6-12 months ### "Solid Tool for NOC Team Management" February 25, 2025 5.0 My experience with WorkforceHub has been mostly positive. It’s user-friendly and has saved me time, especially during busy periods like network outages. Pros It helps ensure 24/7 coverage by showing who’s on duty, and swapping shifts is easy, which is crucial for our team. Cons Sometimes, the system is slow or has glitches, which can be frustrating during peak times. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The main reason for switching was that ADP lacked the flexibility we needed for managing our 24/7 NOC rotation schedules. WorkforceHub offered better mobile accessibility for our field technicians and simplified the time tracking process during emergency network outages when our team needs to respond quickly without worrying about complex time entry procedures. Review Source Response from Swipeclock April 22, 2025 Thank you for your feedback! We’re glad to hear that WorkforceHub has been helpful in managing your NOC team, especially during busy times, and we appreciate your patience as we work to address any system performance issues. PW Peggy W. HR Accounting Used the software for: 1-2 years ### "Successful Software" December 11, 2024 4.0 Overall I really like the system and it is fairly easy to move about. I think it could be less steps when entering employee information than it is but for the most part we do like the system. Pros Option for employees to see their time card and request PTO time Cons Unpaid PTO time is the default so we have a lot of employees making errors. Another dislike is while in the system working it keeps asking if I want to keep this session. It is like the system doesn't recognize movement within the software. If you don't select to keep it active you have to log in again. That is frustrating when working on a timely action. Alternatives considered [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) Reason for choosing WorkforceHub Pricing, options for employees to view their time from their phones, requests PTO time and the style of the software Switched from [NOVAtime](https://www.capterra.com/p/125704/NOVAtime-4000/) They were merging with another company and we didn't like the new system. Review Source Response from Swipeclock January 23, 2025 Thank you for your feedback! We’re glad to hear that you find the system useful overall, especially for employees to view timecards and request PTO. We understand the frustrations with unpaid PTO being the default and the session timeout issues, and we’ll pass these along to our team for improvement. Your insights are valuable, and we appreciate your continued use of the system! ZS Zachary S. Physical Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Great on desktop, wish mobile app was easier" July 27, 2026 5.0 Overall it has been very helpful to manage my employees. I use it every week to look at timesheets and ensure everything looks correct. Also it is easy to look at tax info and paycheck info. Pros I like to have all my workforce things in one place. I am the manager of our clinic so I like to be able to check timesheets and paychecks and everything all in one place. It is easy to use and pretty easy to adjust hours and different things I need to. Cons I sometimes have employees that have difficulty with the mobile app when adjusting their hours. It seems to work better on the computer. It would be nice to have more ease of use on the mobile app. Review Source MK MELISSA K. STAFF Dairy Used the software for: 6-12 months ### "WHAT A GREAT PRODUCT " July 7, 2026 5.0 OVERALL I THOUGHT IT WAS VERY HELPFUL TO TRACK MY PTO AND THE EASY OF SWAPING TIMES.SOMETIMES IT DOES TAKE A LITTLE LONGER TO LOAD Pros I LIKE THE FACT THAT YOU DONT NEED SEPRATE SYSTEMS FOR SCHEDULING AND TIME CLOCK.I REALLY LIKE HOW YOU CAN CHECK PTO. Cons I DO FIND THAT LOADING SOMETIMES TAKES A LONG TIME, IT DOES TAKE TIME TO LEARN BUT LIKE EVERYTHING IT DOES TAKE TIME Review Source JB Jason B. Director of logistics and booking Entertainment Used the software for: Less than 6 months ### "worth every penny" June 29, 2026 4.0 i love this app. its very quick and efficient to use once everything has been set up. Price is also reasonable Pros very easy to book staff and pick the right people i need. It saves me hours from the old school method of contacting each person individually Cons when late for shifts its very difficult to clock into. very long process to get it all set up for each individual employee. Review Source KP Kristeen P. Vice President, Navigation Services Health, Wellness and Fitness Used the software for: 6-12 months ### "Great for differentials, but not much else" August 2, 2024 3.0 There was a lot promised and very little provided. It's not my favorite software. But, they have the one thing that makes my life easier, and that's differential pay. It also integrates with Gusto, which is helpful. Pros The ability to track multiple differentials for different types of shifts. It's the number one reason we went with this software. Cons It's difficult to use, the team can't see the schedule, we can't enter PTO for employees (we can enter the hours but it doesn't show on the schedule when we do), we can't show someone as a "sick callout" and the Absent status is nearly impossible to find. Alternatives considered [Sling](https://www.capterra.com/p/142542/Sling/)[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[Tinq](https://www.capterra.com/p/235995/Tinq/) Reason for choosing WorkforceHub Differentials. Nobody offers the custom work we needed. Switched from [Sling](https://www.capterra.com/p/142542/Sling/) Differentials for payroll and time tracking Review Source Response from Swipeclock August 8, 2024 Thank you for your feedback! If you havnet already, I would love to get your concern into a support form so I can personally get you some assistance! https://support.swipeclock.com/directsupport/s/ MH Michael H. President Retail Used the software for: 6-12 months ### "User interface good - inability to work disconnected bad" August 7, 2024 4.0 As a company we like the product but getting our employees to edit the timesheets at the end of the day or time period because of no connection at job sites has proven difficult and tough to enforce. Pros User interface makes it easy to use on mobile devices. Cons Unable to use it when there is no cellular connection. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing WorkforceHub Compatible with payroll service that we are using. They recommended it. Review Source Response from Swipeclock August 8, 2024 Thank you for your feedback and support of WorkForce Hub! KH KELLA H. Director of Finance Real Estate Used the software for: 6-12 months ### "Works as Described." August 12, 2024 5.0 As a whole we have had a good experience with the WorkforceHub. Pros Ease of use for staff and managers. Correction of mistakes, adding missed punches are easy for managers to fix. The note feature lets staff notify managers what the error is and what it should be. Cons Correcting vacation/paid time off once it has been approved. We had thought this was something that could be done directly on the time sheet but you have to go back and deny the original request and have staff request the corrected amount. We found it easier to just adjust the balance and hand write the correction on the timesheet. We do not do the auto upload as we allocate time to various departments. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing WorkforceHub ability to make corrections in real time Switched from [ClockShark](https://www.capterra.com/p/155467/ClockShark/) cost and ability to make corrections in real time. Review Source Response from Swipeclock August 14, 2024 Thanks for the good review Kella. You can get more help at this link, https://support.swipeclock.com/workforcehub/s/, or I can connect you with your account manager if needed. CH Christie H. HR Manager Alternative Medicine Used the software for: 1-2 years ### "Asked and Received " August 7, 2024 4.0 Easy to navigate as admin. Development issues and slow rollouts of functions that are available on lesser product versions without issue. Pros The ability to use "Timeclock Day View", the view we had access to using SwipeClock. Cons Inconsistency in program functions and consistently needing to submit help desk tickets after being in the program for over a year. Switched from [WorkforceHub Time & Attendance](https://www.capterra.com/p/224389/TimeWorksPlus/) Was told this would be the only way to "turn on" PTO feature. Review Source Response from Swipeclock August 9, 2024 Thank you for your feedback. We're glad you find the admin navigation easy and appreciate your insights on areas needing improvement. We're constantly working on improvements of our product and will work on enhancing these aspects. Your input is valuable as we continue to develop our product! MS Matt S. Attendant Events Services Used the software for: 1-2 years ### "WorkforceHub: Get it, Use it, Enjoy it" February 12, 2025 5.0 Overall it's been perfect and I haven't heard my colleagues complain about it as well. It has so many features. Everything is in real time. When I had to fix my mistakes when putting in my requested time off, it was easy. I love the Money function and knowing my fellow colleagues' shift times is handy too. I used WorkforceHub at a previous job and it seems to be even better now. Pros The ease of navigation and the fact it's always worked perfectly when used. Cons I have yet to have a problem with it, hence the five stars. Review Source Response from Swipeclock February 21, 2025 Your continued support and feedback mean a lot to us, and we’re excited to hear that your experience has only gotten better. If you ever need any help or have suggestions, we’re always here for you! AM Amber M. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "GO WORKFORCEHUB!!" February 15, 2025 5.0 My overall experience with WorkforceHub has been very pleasant & quite an enjoyable one. Pros I really like all the features that WorkforceHub has to offer!! Our company is quite small, only about 15 employees total.. and WorkforceHub has made even us feel important in the whole skeem of things. Cons I like all the features that WorkforceHub has to offer.. I have not come across any issues as of yet. Review Source Response from Swipeclock February 21, 2025 We’re so happy to hear that WorkforceHub has made a positive impact on your small company and that you’ve found the features helpful. If you ever need assistance or have any suggestions, we’re always here for you. Thanks again for your kind words and for choosing WorkforceHub! EA Emma A. Cash lead Retail Used the software for: 6-12 months ### "Workforce Hub Review" February 13, 2025 4.0 Pretty good. I would request ot loads faster. Pros How easy it is to use. It is easy to view pay stubs and get t4 forms for taxes. Cons Sometimes it does lack customization options. Uaually it is pretty good for making basic schedules. One the mobile app there are not as many features as the laptop version. Review Source Response from Swipeclock February 21, 2025 We’re glad to hear that you find WorkforceHub easy to use and appreciate features like viewing pay stubs and accessing T4 forms for taxes. We also appreciate your comments about customization and the mobile app. We’re constantly working to improve and will take your suggestions into account to enhance the mobile experience and load times. KM Kelly M. ALA Associate Retail Used the software for: 2+ years ### "Easy amd efficient program" January 11, 2025 5.0 Good. Kept accurate pto and weekly hours. Nice platform. Pros Extremely easy to use. The dashboard has a nice setup. Cons The login and logout buttons are to close Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. PS Pebbles S. Insurance Agent Insurance Used the software for: 1-2 years ### "WorkforceHub" December 16, 2024 5.0 My experience was positive, and I enjoyed using WorkforceHub. Everything pertaining to employee management is one place. Pros The ease of uploading your employee list right into the system, and edit as much as needed. Also, being able to save all of your policies and rules including time off, PTO and sick pay. Cons I can not think of anything I do not like. Every part of WorkforceHub is convenient and user friendly. Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. SR Shatema R. Agent Insurance Used the software for: 6-12 months ### "Great system" February 3, 2025 5.0 Pros It provided me with Consistency and reliability Cons It was hard to navigated at first but once I figured it out it became easier Review Source Response from Swipeclock February 21, 2025 We’re delighted to hear that you find our system consistent and reliable! We understand that there can be a learning curve at first, and we appreciate your patience as you got familiar with it. AV ASHLEY V. Office Manager Information Technology and Services Used the software for: 2+ years ### "Best time keeping system!" December 10, 2024 5.0 My overall experience with Workforce Hub has been great! Pros Easy to guide new employees through the portal. Cons Not being able to see adjustments made manually. Review Source Response from Swipeclock January 23, 2025 Thank you for you kind words! We appreciate your support of WorkForce Hub. VS Victoria S. Junior Graphic Designer Graphic Design Used the software for: Less than 6 months ### "My experience with WorkforceHub" February 18, 2025 5.0 Pros WorkforceHub is a really comprehensive platform, combining all key tools into the one platform. Cons The interface could get a bit of a facelift as some aspects seem a little outdated. Review Source Response from Swipeclock February 21, 2025 We appreciate your feedback on the interface, and we’re always working to improve the user experience, so your suggestion for a facelift is definitely noted. Thanks for your valuable feedback! TF Timothy F. Dean of Students Education Management Used the software for: 1-2 years ### "Solid time management system" December 3, 2024 5.0 Great system to help keep track of time and PTO Pros Quick and convenient way to clock in. For my application all I need is wifi. Cons once in a while it will miss a punch but I think it may be my internet connection. Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. VG Victoria G. Service support worker Individual & Family Services Used the software for: Less than 6 months ### "Great app to use when you have Multiple things to do" December 26, 2024 5.0 Pros So easy to use, it easy to find everything you need Cons Nothing really is bad about it but maybe could be a little better with the payroll Review Source Response from Swipeclock January 23, 2025 Thank you for your review! We appreciate your support of WorkForce Hub. tE tara E. billing and coding Accounting Used the software for: Less than 6 months ### "wokforce hub review" February 14, 2025 5.0 Pros The swif easy way to navigate this tool. Cons I do not have any cons on this website.. Review Source Response from Swipeclock February 21, 2025 We’re thrilled to hear that you find WorkforceHub easy to navigate and enjoy using the tool. Your positive feedback means a lot to us, and we’re glad it’s been working well for you. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.