--- title: "aReservation Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about aReservation Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/228527/Event-Book-Manager/" page_type: "product" language: "en" --- # aReservation Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) aReservation ## What is aReservation? Indexic is a Tour, Rental & Activity operator reservation solution allowing companies online reservations, manage resources & e-waiver/lease in one platform. The software features tracking and viewing equipment on one screen. E-waiver, Two-way texting, email & text reminders, tidal & sunset auto-scheduler, auto cancellation notice, abandoned booking recovery, threshold mgt., POS, dynamic pricing, & a reporting hub. 5 Star Support Doing business in the US and US Territories. ## What is aReservation used for? [Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)[Rental](https://www.capterra.com/rental-software/) Top alternative Featured Overall rating Based on 48 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $0.01 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for aReservation?[Manage this product listing](https://www.g2.com/products/areservation/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### aReservation 4.9 (48) VS. [5.0 (18)](https://www.capterra.com/p/227772/RentHub/reviews/) Starting Price $0.01 Per Feature Starting Price $50 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (48) Ease Of Use 4.8 (1) Value For Money 5.0 (46) Value For Money 4.9 (1) Customer Service 5.0 (46) Customer Service 4.9 (1) ## aReservation alternatives [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/10033825/CarCEO/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Outtrip Manager](https://www.capterra.com/p/10011791/Outtrip-Manager/) [5.0 (1)](https://www.capterra.com/p/10011791/Outtrip-Manager/#reviews) Starting price $80.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011791/Outtrip-Manager/) [RentMy](https://www.capterra.com/p/182064/RentMy/) [4.7 (7)](https://www.capterra.com/p/182064/RentMy/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/182064/RentMy/) ## FAQs about aReservation Overview ### Which roles and teams benefit most from aReservation? aReservation is most used by owners, owner-operators, and executives running tour, charter, and rental businesses. Operations managers, office managers, captains, and booking staff benefit from it for reservation management, scheduling, payment processing, and customer communication, while leadership uses it to streamline daily operations and improve booking visibility. Answer based on 48 reviews Overview ### What company size and industries is aReservation built for? aReservation is built primarily for small businesses in tour, rental, and activity operations, with 98% of reviewers from small companies. It serves the USA and USVI, and reviewer industries center on Leisure, Travel & Tourism at 29%, Recreational Facilities and Services at 21%, and Entertainment at 8%. Answer based on 48 reviews Features and Usability ### What are the key features of aReservation? aReservation offers reservation and booking management, online booking, calendar management, and availability management for scheduling. It also includes payment processing, credit card processing, and electronic payments, plus customer management, access controls/permissions, reporting/analytics, and third-party integrations such as API, channel management, and website integration. Getting Started and Support ### What training and onboarding options does aReservation offer? aReservation provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide self-paced learning. Answer based on 2 reviews Getting Started and Support ### What customer support options does aReservation offer, and how do users rate the experience? aReservation offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users consistently describe support as very responsive, fast to solve issues, and easy to reach by email or phone. The FAQ resources also help with the learning curve, though some users say the system takes time to master. Answer based on 10 reviews ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) aReservation supports all three features that reviewers rate highest: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations more easily, keep bookings organized, and maintain accurate scheduling, allowing teams to reduce manual work and deliver a better customer experience. Online Booking 4.8 (30) 66.67% of 30 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Booking Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customer Support 5.0 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Payment Processing 5.0 (30) 66.67% of 30 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions aReservation 85 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Credit Card Processing: Accept and process credit card transactions - Customer Data Management: Searchable repository of information about clients - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Tracking: Track the location of specific equipment at all times - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Fleet Management: Management of commercial motor vehicles for work-related purposes - Forecasting: Form predictions based on past and present data/trends - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Day Booking: Bookings that last more than one day - Multi-Event: Utilize the same app for multiple events - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations: The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Seating Map: For selection of seat at booking or check-in - Short/Long Term Rental: Length of rental - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Supplier Management: Manage all supplier data and operations - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.8 (48) 4.8 Based on 48 reviews ## Pricing Value for money 5.0 (46) Free Trial Free Version Basic $0.01 Per Feature, Value for money 5.0 (46) 5.0 Based on 46 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (46) 5.0 Based on 46 reviews ## User reviews Overall rating 4.9 Based on 48 reviews Filter by rating 5(44) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent PW Pamela W. Owner Entertainment ### "Best Booking Company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 June 19, 2024 Easy to get set up. Everyone is very friendly and helpful. Our customers love the ease of using it. Overall the company is the best! Pros Everything is simple and everyone loves it. Any questions are answered immediately! Cons I can’t think of anything that I don’t like about it. We love it. Switched from [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/) They didn’t know what they were doing and I could never get any answers. They also cost me a an unfortunate amount of money! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NB Neil B. Golf Cart Rentals Consumer Services ### "Better than FareHarbor " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 19, 2024 Pros Simple to navigate, resources, easy checkout process, and customer support is top notch. Cons Our Resources get changed around sometimes Switched from [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Lack of support and no Resource calendar Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Stan G. Office Manager Leisure, Travel & Tourism ### "Great way to manage reservations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 7, 2023 Pros We needed a better way to keep all of our rental reservations organized, and aReservation does the trick! By allowing customers to book online, our email and phone lines are not tied up. Cons It took me a little bit of time to learn how to navigate the portal, and to be honest, I am still learning. Anytime I had issues or had a question, I would email the customer support team and they would get back to me immediately. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 9, 2023 Stan, Thank you for taking the time to tell us how our software and services have served your rental company. We are honored that you selected Indexic as your reservation software. Thank you again Team Indexic MF Monica F. Assistant General Manager Bookkeeper Hospitality ### "Skating and Playground time rentals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2023 I have a good experience with it, easy to learn and support staff is good. Pros Ease of use and collection of fees electronically. Cons Not really any that I can think of. This is the only type of product I have used and I didn't select it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 1, 2023 Monica, Thank you for taking the time to tell us how our software and customer support team has served your company. We know you have choices and are honored that you have selected Indexic as your reservation and waiver software company. Thanks again, The Indexic Team JP Jenny P. Office Manager Recreational Facilities and Services ### "Great Company to work with!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2023 Pros Easy to use. Great customer service. Very helpful when needed. Won't be changing anytime soon. Cons None at the time. Very helpful when wanting new features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 26, 2023 Jenny, Thank you for taking the time to complete the review. Reviews help us to better understand how to serve you and your company. We know you have other choices and are honored you selected Indexic as your boat tour and rental reservation and waiver provider. Thank you again, Team Indexic MS Michael S. Owner/Operator Leisure, Travel & Tourism ### "Indexic with aReservations is the perfect fit for any rental company! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2023 From the start with \[sensitive content hidden\] being patient with follow up and them explaining the advantages for our company to utilize Indexic with a simple not pushy pitch is what steered me to giving it a try with no regrets and once we started working directly with \[sensitive content hidden\] that were also very patient in helping us, we knew this system was going to be a great fit for our company! Pros The support of integrating our system and easy to use process makes aReservartion a no brainer for us and our staff! Cons Change can always be difficult and after starting with one process and having the staff train again to the updated system and process was a challenge but ultimately it all worked out. Another true aspect of us deciding on utilizing Indexic is because the offering of insurance for clients was in the works, and we are hopeful this does come to fruition for next season. If we have an option with another platform that has this option at a reasonable rate, we will have to entertain it. Also, and most importantly please try and get integration approved with GetMyBoat and other apps calendars. Thank you! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 26, 2023 Michael, First thank you for taking the time to complete the review and let us know how our software and our customer support team serve your company. I agree change can be difficult which is why our team works hard and does all the heavy lifting during any transition. So, you know, the boat liability insurance program will be rolled out way before the 2024 season. Please know that we are honored to serve you and your company and thank you for your continued support. Best Team Indexic HP Heather P. Licensed Tour Operator Leisure, Travel & Tourism ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2023 Pros It’s user friendly when making a reservation. Cons The mobile version can be better optimized for both user and operator. Switched from [GoDo](https://www.capterra.com/p/172688/GoDo/) My original touring software was hacked Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 25, 2023 Heather Thank you for taking the time to complete the review and awarding us a 5-star rating. We are honored you selected Indexic, the makers of aReservation to support your walking tour company. We appreciate your input on ways we can improve. Our overall goal is to provide you with the best tour and rental reservation software in the industry and unparalleled customer support. Thank you again Team Indexic KL Kate L. Owner Leisure, Travel & Tourism ### "Indexic has it all!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2023 Pros The simplicity of it. It is very user friendly. Cons I’m not a big fan of the new calendar and the fact that it shows two numbers (one for how many groups you have and one for total number of flyers). That can be confusing. I wish it only showed the number of flyers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 25, 2023 Hi Kate, Thank you for taking the time to complete the review and awarding us a 5-star rating. We are Indexic are honored you selected aReservation tour software to support your watersport company. We know you have other options and will always provide you with the best tour and rental reservation software in the industry and unparalleled customer support. Thank you again Team Indexic CL Capt L. Gm Leisure, Travel & Tourism ### "Works for us" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2023 Very good Pros Support staff and solving issues fast. Payment are right on time Cons Some features are clunky. Closing days or blocks of day are hard Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 28, 2023 Hi Captain Larry, Thank you for taking the time to tell us how our software and service work for your business. We are always working to improve ourselves and appreciate your comments. Thanks again The Indexic Team PS Paulette S. Owner Hospitality ### "Indexic is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2023 It has been great! We have had several bookings and has worked very well in our business. Pros We really like the staff at Indexic. It was a challenge for me at first to learn the the reservation software because I had not used anything for boat rentals in the past. Once I learned it, it was so simple. The staff really worked with me to make sure I fully understood their product. Cons I know I am not utilizing their product to my full potential. I am sure I am missing out on things but have failed to take the time to learn it in more detail. They are always willing to help, I just need to make the time to do it. Reasons for choosing aReservation Recommended by another business Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 28, 2023 Hello Paulette, Thank you for taking the time to tell us how our software and service work for your business. We are pleased to hear that aResevation has helped you operate your business and that our customer support team has been helpful to you. If you would like some additional training, please contact us and we will be glad to help. We are always working to improve ourselves and appreciate your comments. Thanks again The Indexic Team [View all Reviews](https://www.capterra.com/p/228527/Event-Book-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.