# Maintastic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Maintastic the right Maintenance Management solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/228585/oculavis-SHARE/reviews --- Maintastic 4.9 (34) [View alternatives](https://www.capterra.com/p/228585/Maintastic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 19th, 2026 # Reviews of Maintastic Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews FD Frank D CEOMechanical or Industrial Engineering, 2 - 10 employeesUsed the software for: More than 2 years. “Together, we’re advancing intelligent knowledge management through a chatbot system and IoT integration of our metrology devices, and the collaboration has been excellent.“ February 24, 2026 LH Lorenz H Specialist Smart FactoryPlastics, 10,001+ employeesUsed the software for: 1-2 years. “Only 4 user can videoconference at a time; Smartglasses, e.g. HMT-1 (not directly related to Oculavis) are not easy to use, especially if you have never used smartglasses before.“ July 1, 2021 MB Martin B Project ManagerAutomotive, 10,001+ employeesUsed the software for: Less than 6 months. “The combination of SAP integration, strong mobile usability, and a clear, structured interface makes it a very effective solution for industrial“ November 6, 2025 HG Hendrik G Project ManagerPlastics, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “The system provides exactly the functionalities we were looking for and has already improved our structure in maintenance processes. If the budget is approved, we fully intend to move forward with the full version.“ November 4, 2025 EP Eike P Professor, Research Group LeaderResearch, 201 - 500 employeesUsed the software for: 6-12 months. “Its openness to AI integration and its strong technical base make it an ideal system for research and applied innovation.“ November 12, 2025 ## Showing most helpful reviews Showing 1-25 of 34 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Markus R. Managing Principal Information Technology and Services Used the software for: 2+ years ### "Visual Support to improve technical troubleshooting" January 26, 2024 5.0 Overall Ocualvis Share is a great tool for Service Providers and Maintenance People to help clients and connect workers in the field with Visual Support. Pros Easy to setup - Easy to use - Easy to troubleshoot Cons too many clicks when setting up a call in Share Review Source JB Joshua B. Product Manager Machinery Used the software for: 2+ years ### "Excellent maintenance platform and strong development partnership" November 5, 2025 5.0 Maintastic has become a central tool in our maintenance and production operations. It supports our technical teams efficiently, keeps data organized, and continues to evolve through close cooperation with the Maintastic developers. The partnership is professional, forward-looking, and built on mutual innovation — exactly what we value in a long-term software relationship. Pros We use Maintastic to manage maintenance and service tasks for our measurement technology systems and production infrastructure. Our company develops and manufactures high-end laboratory devices, inline process refractometers, and automation solutions for industrial measurement. Maintastic CMMS fits seamlessly into our workflows. We handle technical documentation, ticketing, maintenance planning, and internal communication in one place. The system is reliable and easy to use. We’re actively working together on new features like the AI speech-to-ticket functionality, and we contribute to improving data quality through a shared terminology glossary. Cons There’s nothing significant to criticize. Some features are still under development, but that’s part of the continuous innovation we really appreciate about Maintastic. Alternatives considered [remberg](https://www.capterra.com/p/199413/Remberg/)[Operations1](https://www.capterra.com/p/195834/cioplenu-platform/) Reason for choosing Maintastic Best ease of use while offering at an excellent price-performance ratio. Review Source RB Rafael B. Deputy Head of Site Management / Site Support Renewables & Environment Used the software for: 1-2 years ### "Most mature Remote Support application at the moment" July 5, 2021 4.0 Pros The diversity of features with a knowledge database due to the case-ticketing approach. Good and fast support from oculavis Cons Limitation to only 4 users on one call. Will be changed by end of 2021 Generating a report with a huge file size due to high resolution images taken during session Review Source Response from Maintastic July 9, 2021 Dear Rafael, Thank you for your review. We are happy to hear that you are satisfied with our support. Regarding the multi-user video call, we are working intensively on the topic. Best regards, your oculavis team BW Björn W. Manufacturing Technology Development Engineer Machinery Used the software for: 1-2 years ### "Empowering mobile technology support across a global production system " January 7, 2026 5.0 By leveraging Maintastic, we have successfully minimized downtime across our global production system. The platform has enhanced the quality of initial incident reporting for equipment failures, ensuring accurate and actionable insights. Through mobile, digital access the information is delivered directly to the point of need—right at the machine—accelerating troubleshooting and fostering seamless collaboration between experts and on-site operators within our global manufacturing network Pros Expose recurring support requests and convert them into structured workflows with detailed step-by-step guidance. Provide an intuitive, production-grade user interface for seamless software operation. The QR Code widget enables a lightweight and efficient entry point for ticket creation Cons It is not possible to change the asset type retrospectively. In general, bulk updates—such as during user transitions—is not possible. It would be beneficial to have a selection mechanism that allows choosing specific assets to apply changes to Review Source VR Verified Reviewer Director Sales DACH Telecommunications Used the software for: 2+ years ### "Comprehensive maintenance software with excellent functionality" November 27, 2025 5.0 Maintastic proved to be a highly capable and well-rounded maintenance system. It offers all the tools needed for professional asset and maintenance management, with a clean interface and strong performance. I’d definitely recommend it to any company looking for a robust and modern CMMS solution. Pros I used Maintastic extensively at my previous employer, where we relied on the full range of its features — maintenance planning, ticketing, and asset management. The system handled everything seamlessly, from daily reactive tasks to long-term maintenance scheduling. It’s intuitive, reliable, and powerful enough to manage complex operations without feeling cumbersome. Overall, it provided a very structured and efficient way to organize maintenance activities across the site. Cons There weren’t any real downsides during my time using it. The only suggestion I’d make is related to software updates: Switching to a continuous delivery model with smaller, more frequent updates could make the rollout process even faster. Review Source JL Jay L. Business Process Manager Machinery Used the software for: 2+ years ### "Reliable white-label solution for service and Remote Operations collaboration" December 18, 2025 5.0 Maintastic has proven to be a dependable and flexible solution that supports both our internal teams and our customers. The long-term collaboration and continuous evolution of the platform make it a strong foundation for our service processes and Remote operations. Pros We’ve been using Maintastic as a white-label application in our service for six years, both as as a maintenance tool and a visual remote support solution integrated into our own ticketing system. Our helpdesk uses the system to help our customers repair their machines and save field service missions. In our Remote Operations team, it enables seamless collaboration with customers: tickets are handled together, issues are discussed in chat, and daily maintenance tasks are tracked clearly and consistently. The partnership with the Maintastic team has been excellent, with steady improvements and new features added over the years. Cons At first, we were unable to integrate it with our internal ticketing system. Now, the integration is running stable since 3 years. Review Source TW Thorsten W. Compliance Expert Computer Software Used the software for: 1-2 years ### "Great experience – secure and reliable" November 4, 2025 5.0 Maintastic left a very positive impression. It’s a stable, well-thought-out platform that combines ease of use with a strong technical foundation. Whether for field technicians or IT-minded users, it delivers exactly what you’d hope for — practical functionality backed by solid, secure technology. Pros I used Maintastic in my previous role for asset tracking, ticketing, and remote collaboration, and it was a great experience overall. The mobile app stood out and was fast, intuitive, and perfectly designed for use in the field. It made reporting and resolving issues much easier. Now that I work in IT security, I also really appreciate how well Maintastic is built from a security standpoint. It’s clear that data protection and secure development are taken seriously, which isn’t always the case with software development. Cons I honestly can’t think of any major downsides from my time using it. There were occasional minor UI updates to get used to, but nothing that affected daily work. Review Source SL Sebastian L. Head of Industrialization Automotive Used the software for: 1-2 years ### "Great tool for autonomous maintenance and remote collaboration" December 19, 2025 5.0 Our overall experience with Maintastic has been very positive. The software has helped us structure and improve our production and maintenance processes while enabling seamless collaboration across locations. I look forward to the AI features, Maintastic has presented as demo versions on last year’s AllAboutX conference. Pros Maintastic is an excellent solution to support our steering component production processes. The ticketing system helps to document findings at workstations and turn them into tasks for production and maintenance optimization. During Covid, the remote support feature was particularly valuable, allowing us to inspect installation and ramp-up of workstations in China without having to travel. The introduction of push notifications about 2 years ago has made mobile use very convenient — the staff can handle tickets and updates directly from their phones, which greatly improves responsiveness and workflow efficiency. Cons We didn’t encounter any major downsides. A challenge was that the mobile app had to be installed on company phones, which required coordination with our IT department. Once set up, however, it worked as expected. Review Source CS Christoph S. Managing Director Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Reliable maintenance platform" November 13, 2025 5.0 Maintastic has proven to be a reliable and efficient solution for managing maintenance workflows. The combination of a robust ticketing system and smooth remote support capabilities has streamlined our processes and improved communication across teams. Overall, the software delivers a solid performance and adds clear operational value. Pros The ticketing system in Maintastic is very well structured and allows for clear tracking of maintenance requests and responsibilities. The integrated remote support functions make collaboration with service providers much easier and reduce downtime significantly. Both features have become essential tools in our daily maintenance operations. Cons Setup of Active Directory is very helpful, because it helps to structure teams, users and their roles. We needed some support from the Maintastic helpdesk to set it up. Review Source GG Georg G. business owner Farming Used the software for: 6-12 months ### "Task management tool for our agricultural machines" November 18, 2025 5.0 Overall, we are extremely satisfied with Maintastic. It provides a simple yet powerful way to manage all maintenance activities, even for a small team like ours. The combination of ease of use, excellent customer support, and ongoing improvements makes Maintastic a perfect fit for our farm’s daily operations. Pros The software has been a great help in keeping track of our machines and maintenance tasks on our agricultural farm. We are only five people on the team, but it’s important to have a clear overview of all equipment and scheduled work orders — and Maintastic delivers that to us. Setting up the system was straightforward, even without external support, and it’s been running smoothly. Cons The only current limitation for us is the lack of offline functionality, which would be particularly useful in areas with limited internet access. However, Maintastic has already confirmed that this feature is under development and will be released soon.. Review Source PS Philipp S. Leiter After-Sales-Service Logistics and Supply Chain Used the software for: 1-2 years ### "Remote-Service für größere Ressourceneffizienz und höhere Kundenzufriedenheit" June 28, 2021 5.0 Pros \- UI - einfache Handhabung - unkomplizierte User-Verwaltung Cons Wir haben bereits 3D-Animationen und haben an der Stelle schon viel Zeit investiert. Die Implementierung in den AR-Editor ist bisher noch nicht klar geregelt. Review Source Response from Maintastic July 2, 2021 Dear Philipp, thank you for your feedback regarding the AR Viewer. The next release will include some major improvements. We are happy to hear that you particularly emphasise the UI and user management. AB Anna B. Installed Base Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Improved the way we work" June 28, 2021 5.0 I feel that I am in good hands, my questions are answered quickly. Pros Easy to use, intuitive. A lot of "play around" functionalities Cons Connection to Salesforce, Duplicate user (same customer, same rights, etc.) 'Teams' in the overall manual --> So that it would be easier to assign different cases to different (customer) teams and have it all together, instead of creating several cases An overall search function --> Search internal and external users at the same time without switching the pages. Review Source Response from Maintastic July 2, 2021 Dear Anna, thank you for your feedback, which we take very seriously, just as we always answer your questions quickly. EP Eike P. Professor, Research Group Leader Research Used the software for: 6-12 months ### "AI-Based Maintenance and Service Solutions for Machines and Equipment" November 12, 2025 5.0 Maintastic stands out as a modern and forward-thinking maintenance platform. Its openness to AI integration and its strong technical base make it an ideal system for research and applied innovation. The partnership has delivered great results so far and continues to push the boundaries of what’s possible in digital maintenance. Pros We use Maintastic as a development and testing platform for AI-driven maintenance applications, and it has proven to be an excellent foundation for innovation. The software is stable, open to integration, and flexible enough to support experimental features. The new AI functions have impressed our users — they offer real potential to change the way maintenance data is processed and improve both data quality and user engagement. The collaboration with the Maintastic team in joint research projects has been very productive and inspiring Cons Since we are working in experimental environments, some features evolve as projects progress. Occasional adjustments are needed, bugs and minor problems may occur, but that’s part of the innovation process rather than a limitation of the platform. Review Source TL Thomas L. Projektleiter Digitalisierung Semiconductors Used the software for: 1-2 years ### "Maintastic - A great tool to support your Supporter" November 4, 2025 5.0 My experience with Maintastic, was very positive. Not only did they offer great support, the overall usability was very good as well as the integration of they different features into our datamodel. Pros Maintastic proved to be a very capable tool, for reducing downtime of our systems. It improved collaboration with external Engineers especially in a cleansing environment. Having multiple people join in without the hassle of changing into cleanroom-suits was one of its best features. Cons Even though remote support was very valuable, camera support was always an issue due to our semiconductor clients and their stricht no camera policies. Review Source TG Thomas G. CEO Oil & Energy Used the software for: 6-12 months ### "Makes managing PV Maintenance easy" October 30, 2025 5.0 Maintastic made our daily work so much simpler. We can plan, track, and document everything without headaches. It’s one of those tools you quickly wonder how you ever managed without. Pros We use Maintastic to keep track of all our solar maintenance jobs and tickets — and honestly, it’s been a game changer. Our technicians can fill out their reports right in the app, and we finally have all info about our PV systems in one place. It just works. No more messy spreadsheets or WhatsApp messages flying around. Everything’s structured and easy to find. Cons Not much to complain about, really. Maybe just that we needed a bit of time to get everyone used to the new system — but once they saw how smooth it runs, everyone was on board. Review Source FD Frank D. CEO Mechanical or Industrial Engineering Used the software for: 2+ years ### "Powerful maintenance app and excellent partnership" February 24, 2026 5.0 Maintastic combines practical maintenance functionality with real innovation. The mobile app, the smart planning tools, and the close partnership with the Maintastic team make it a standout solution. The ongoing AI and IoT developments show that this is not just a maintenance system but a forward-looking platform that keeps improving through collaboration and research. Pros Maintastic is our major software to manage all our maintenance processes. The platform has proven is easy to use. My personal favorite features are the mobile app with its intuitive new homepage and the maintenance planner, which makes scheduling and tracking tasks very efficient. We also work closely with the Maintastic team as a development partner, especially on AI-driven features. Together, we’re advancing intelligent knowledge management through a chatbot system and IoT integration of our metrology devices, and the collaboration has been excellent. Cons None worth mentioning. The system is stable, user-friendly, and continuously evolving with meaningful updates. Review Source MB Martin B. Project Manager Automotive Used the software for: Less than 6 months ### "Optimal maintenance tool with great mobile app and SAP Integration" November 6, 2025 5.0 The combination of SAP integration, strong mobile usability, and a clear, structured interface makes it a very effective solution for industrial environments. I'm interested to see how the system evolves, but overall, the system already delivers excellent value. Pros Maintastic integrates very well into a maintenance setup as an automotive OEM. Leveraging the SAP connection, technical locations are synchronized automatically, while the reactive maintenance is handled entirely within Maintastic. The mobile app is a favorite, and perfectly suited for use directly on the shop floor. Maintastic allows technicians to create, update, and close tickets right where the issues occur. Cons Maintastic could benefit from improved supplier management. I wish the option to integrate suppliers directly into the tool is on their list of upcoming features. Switched from [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Strategic decision towards a more tailored approach Review Source GN Georg N. Professor IT Security Research Used the software for: 6-12 months ### "Trusted partner for secure software development in joint research project" November 17, 2025 5.0 Maintastic proves to be a reliable and forward-thinking partner in IT security research. The joint work on secure software processes demonstrates real technical depth and a shared vision for trustworthy digital solutions. Pros We’re working with Maintastic as part of the GRACE research project with Aachen University, focusing on secure deployment and software development processes. The collaboration is excellent and the Maintastic CMMS provides a strong technical foundation and is continuously tested and refined. The team’s commitment to security and transparency is outstanding. In our case, the system serves as a development environment. Cons None so far. The cooperation has been smooth and highly professional. Since the software is built on a professional basis, we have a great environment for R&D. Review Source DG Dennis G. Chief Engineer Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Intuitive CMMS with great support" November 26, 2025 5.0 I’m very satisfied with Maintastic. The software has made our maintenance processes much more efficient. It provides a clear structure for asset management. The close communication with the co-founders and their team show that the platform is continuously evolving and values our feedback. Pros The software is very clear and intuitive. It can be used effectively without long onboarding and saves our team time in daily maintenance management. I’m impressed by the fast and knowledgeable team, which really listens to our needs. Cons Creating custom reports could be made easier. Some settings like the CSV export are slightly hidden. Review Source VR Verified Reviewer Inhaber Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Compact tool for maintenance" November 5, 2025 5.0 A straightforward tool that simplified communication and planning in our maintenance processes...... Pros We use Maintastic in our machinery and machine tools production for ticketing, documentation, remote FATs, and maintenance planning. It’s easy to use, reliable, and keeps everything well organized. Cons Nothing negative to mention — it worked smoothly throughout our use case. We had a good training for the system. Review Source AR Andreas R. Engineer Construction Used the software for: 6-12 months ### "Production plant, optimization, digitalization, formwork, concrete, jacking pipes" January 14, 2026 5.0 A solid, reliable tool that fits well in an industrial environment (even on a construction site). Brought structure to the whole process. Pros I used Maintastic in my last job to monitor and manage our machines (and formwork) in a precast plant for concrete jacking pipes. The system made it easy for workers to report machine issues directly. The maintenance team used it to do recurring tasks. Cons Nothing really problematic or what I did not like. Once I was familiar with it, it worked well and was easy to train the others. Review Source HG Hendrik G. Project Manager Plastics Used the software for: Less than 6 months ### "Comprehensive and user-friendly CMMS in trial phase" November 4, 2025 5.0 Our team is very satisfied with Maintastic. The system provides exactly the functionalities we were looking for and has already improved our structure in maintenance processes. If the budget is approved, we fully intend to move forward with the full version. Pros We were invited to share our impressions of Maintastic after testing the free version. The software offers a complete range of maintenance management features in a very intuitive interface. We’ve been impressed by how well it supports reactive maintenance, structured maintenance planning, and asset knowledge management. The ability to store and organize technical documentation directly within the platform has also proven extremely useful. Cons So far, we haven’t encountered any real downsides. As we are still in the testing phase, we are exploring advanced configuration options, but everything has worked smoothly and reliably so far. Review Source RK Roland K. Manager Learning and Development Oil & Energy Used the software for: 2+ years ### "Reliability is key" January 17, 2022 5.0 We realized a remote comissioning for a turbomachinery train based on Oculavis. This was done first time in the whole world of turbomachinery. Pros Along all relevant features what are included, the personal and binding comitment of all employees I was in contact with is key for a sustainable software and permanent development. Cons THe software has to be "opened" for more than 4 participants per call. Reason for choosing Maintastic good performance, great support, close contact Review Source Julian H. CTO Information Technology and Services Used the software for: 1-2 years ### "Must have for machinery and plant manufacturers" June 28, 2021 5.0 Pros All necessary features for remote service applications included! Cons The AR functionality can be improved - next version will bring massive improvements. Review Source Response from Maintastic July 2, 2021 Hi Julian, we are working on the AR functionality and are sure that the next major release will include the improvements you are looking for. JR Jennifer R. Product manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Usage of Oculavis SHARE" June 29, 2021 5.0 We are very satisfied with the product, perform many remote services and are always happy to receive updates with new capabilities. Pros The fast usability, the good service, the connection quality and the applications. Cons Maybe the usability for the administrators. Review Source Response from Maintastic July 2, 2021 Hello Jennifer, we are pleased to hear that you are satisfied with oculavis SHARE and that remote service is an integral part of your business. 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