# CData Arc Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CData Arc the right EDI solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/228590/ArcESB/reviews --- CData Arc 4.8 (26) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 9th, 2026 # Reviews of CData Arc Ease of use 4.6 Customer Service 4.9 ## Pros and Cons in Reviews Dhruv B ai data trainerE-Learning, 51 - 200 employeesUsed the software for: Less than 6 months. “The visual flow-based designer is the standout feature.“ February 24, 2026 PK Pavlos K IT AdministartorArts and Crafts, 501 - 1,000 employeesUsed the software for: More than 2 years. “The installation was relatively easy, the tech support when needed was more than helpfull, really on point, extremely polite, the software has not stopped working since the day of the servers first run.“ September 30, 2022 EB Eric B Lead Software EngineerWholesale, 51 - 200 employeesUsed the software for: Less than 6 months. “I was blown away with how seamlessly Arc could integrate into our existing architecture. “ February 23, 2023 EB Eric B Lead Software EngineerWholesale, 51 - 200 employeesUsed the software for: Less than 6 months. “So far they have helped me navigate some rather complex use cases.“ February 23, 2023 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dhruv B. ai data trainer E-Learning Used the software for: Less than 6 months ### "Modernizing EDI Workflows" February 24, 2026 4.0 is a powerful bridge between legacy EDI requirements and modern cloud infrastructure. It has simplified our partner onboarding process significantly. It feels less like a rigid piece of enterprise software and more like a flexible integration toolkit that scales with our needs Pros The visual flow-based designer is the standout feature. Being able to visualize the entire data journey, from receiving an EDI 850, mapping it to XML, and pushing it into a SQL database, makes maintenance and debugging significantly faster than script-heavy alternatives. Cons The learning curve for the ArcScript (their internal scripting language) can be a bit steep if you need to perform highly complex, non-standard logic that the built-in connectors don't cover out-of-the-box. Review Source EB Eric B. Lead Software Engineer Wholesale Used the software for: Less than 6 months ### "Hated EDI....then I found Arc." February 23, 2023 5.0 Pros The UI is simple, straight forward and so powerful. I am a programmer who never uses 'design' tools. Arc allows me to use their straight forward minimalist UI and extend its capabilities with custom script. I was blown away with how seamlessly Arc could integrate into our existing architecture. See for yourself and download a trial. Arc support team has been amazing and very responsive. So far they have helped me navigate some rather complex use cases. Cons I'd like to see an open community forum. I have sent some pretty complex and curious requests to Arc support (and they always get me taken care of). I hope that they will one day catalog support tickets into a searchable forum/knowledgebase Alternatives considered [ediFabric](https://www.capterra.com/p/164171/ediFabric-Framework/) Reason for choosing CData Arc We were fed up with EDI in general and were almost ready to pull the trigger on building our own system on top to the EdiFabric framework. After I ran the trial, I was sold. Switched from [1 EDI Source](https://www.capterra.com/p/92420/EDI-HQ/) EDI HQ has is archaic, expensive, slow and difficult to use Review Source VR Verified Reviewer Corporate Infrastructure Architect Renewables & Environment Used the software for: Less than 6 months ### "RSSBus Connect Review" March 15, 2019 4.0 RSSBus Connect allowed us to gain more ownership of the integration between HubSpot and Dynamics 365. As our business dynamically changes we can configure settings at a more responsive rate then working months at a time with a 3rd party support like we had before. Support team did an amazing job getting our integration almost turn key. We developed and tested within a month and up and running with the short deadline we had. Pros Software provided advance configuration and more ownership to the customization that we were not able to get with our previous integrations. Program has a wide variety of supported integrations connectors. Cons Don't really have much cons. Overall software geared towards a more technical user. Although they are improving there UI often to make it more user friendly, some of the more advance stuff ends up requiring custom coding or working with support. Review Source PK Pavlos K. IT Administartor Arts and Crafts Used the software for: 2+ years ### "CData Arc" September 30, 2022 5.0 Pros There was a time when the need for AS2 transactions presented itself, and boy was ArcESB there to answer that need. The installation was relatively easy, the tech support when needed was more than helpfull, really on point, extremely polite, the software has not stopped working since the day of the servers first run. No issues at all no matter the file volumes. Hands down the best software out there. Cons If there would be one thing, that would be that we cannot use search in the AS2 Input or Output tabs in the GUI. Other than that there is nothing not to like! Review Source VR Verified Reviewer IT Manager Logistics and Supply Chain Used the software for: 2+ years ### "ArcESB" February 15, 2023 5.0 Pros A lot of connectors and very easy to setup Cons Right not there is nothing to complain about. Review Source KD Kostas D. IT Administartor Arts and Crafts Used the software for: 2+ years ### "CData Arc" October 24, 2022 5.0 Pros Absolutely love this software. It was purchased for an AS2 EDI transaction need. It was fairly easy to set up and running in the production environment and has never failed working since. It really does everything on it's own once set up. Fantastic software. Cons We use it on a daily basis all these year and there is nothing not to like so far really! Review Source Jim A. EDI Manager Automotive Used the software for: 2+ years ### "RSSBus" January 16, 2019 5.0 We use RSSBus primarily as our AS2 server for or EDI connections. I'm started to use some of the other ports such as PGP and PDF as well. Pros Easy to configure and use the AS2 port. Also another PRO is the amount and types of ports that are available. And they keep adding more with each release. I am finding that I have uses for a variety of the other ports as well. Cons I honestly don't have any cons at this point. We've been using it for about 6 years. Review Source MK Manolis K. IT Admin Arts and Crafts Used the software for: 2+ years ### "CData Arc" November 8, 2022 5.0 Pros Well i would like to start by saying that this is indeed overall an excellent software. We had mainly acquired it for AS2 transactions. Then we started "playing" with the various connectors to start automating procedures. It has never failed once working for over 6+ years. Cons Truly there is nothing not to like about this product. Review Source IP Ioannis P. It Admin Arts and Crafts Used the software for: 2+ years ### "CData Arc" September 14, 2022 5.0 Pros This is an amazing software to begin with. It is used mainly for EDI exchange when the need presented for AS2 transactions. It can do so much more! It is now used to automate push and pull files in collaboration with the AS2 port and another feature to send files to email Cons There is truly nothing to dislike at this point. Review Source VR Verified Reviewer Leader, Information Technology, Canada, an Office Depot Company Food & Beverages Used the software for: 2+ years ### "RSSBus simplifies and integrates our business with customers and vendors" January 10, 2019 4.0 Consistent support from both sales and technical resources. Pros Interfaces and set-up and simpler than other AS2 EDI service providers, making it easy and scalable to use. Cons For us, additional connections come through sporadically, would love to explore how we could ramp up for licensing purposed without requiring sales support intervention. Review Source EC Evangelos C. IT Operations Specialist Logistics and Supply Chain Used the software for: 2+ years ### "CData Arc" September 9, 2022 5.0 Pros The AS2 server is used daily in our organization. The server was installed and configured with a lot of ease. When came upon any technical issue the tech teams response was prompt extremely polite and helpful. Cons That i could not use search in the webui input tab of an AS2 connector. I had to scroll hundreds of lines to find a file for download. Review Source AF Aggelos F. IT Admin Arts and Crafts Used the software for: 2+ years ### "CData Arc" October 11, 2022 5.0 Pros The ability to have and control all my EDI servers in one installation! The breadth of features is amazing. So many connectors and combinations to use from! Cons That there is no search for files in the AS2 connector input/output tab! Review Source TB Terry B. Owner Computer Software Used the software for: 2+ years ### "The Inteliix Group" February 22, 2023 4.0 Pros Excellent customer value and performance. Cons Workflow capabilities are bit limited however, not a big restriction. Switched from [Jitterbit](https://www.capterra.com/p/82035/Jitterbit/) Operational cost Review Source AD Alec D. Solutions Architect Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Perfect for EDI" February 3, 2023 5.0 Pros The EDI development is perfect for an EDI heavy industry, transportation. Cons The database support with PostgreSQL is behind. It currently does not support using Postgres functions to build out an API. Alternatives considered [MuleSoft Mule ESB](https://www.capterra.com/p/213666/Mule-ESB/) Reason for choosing CData Arc Price Review Source KH Konstantinos H. IT Admin Arts and Crafts Used the software for: 2+ years ### "CData Arc" October 17, 2022 5.0 Pros Amazing software. We now have all of our EDI needs met under one installation. SFTP, AS2, Rosetta NET!!! Cons We use this software daily and there nothing not to like! Review Source SK Sotiris K. IT Administrator Arts and Crafts Used the software for: 2+ years ### "CData Arc" November 28, 2022 5.0 Pros Really top tier software. We use it mainly for the AS2 protocol. Relatively easy to set up and running. User friendly interface. Never ever had a bad day with this software. Cons There is truly nothing to not like at this point! Review Source Dave K. National Account Manager Wholesale Used the software for: 1-2 years ### "RSSBus Connect Review" January 16, 2019 5.0 The best thing about running our own AS2 server with great support is the cost savings we have expreince of using SPS Commerce. Pros The software is very powerful and it translates all of our invound EDI documents to a standardized XML file that we then translate back into a format our system understand. The interface is good and the support has been excellent. Cons Every EDI connection is representd on one design view. it can be a little messy when you have a lot of trading partners. Review Source KT Konstantinis T. IT Administrator Arts and Crafts Used the software for: 2+ years ### "CData Arc, a fantastic product!" September 14, 2022 5.0 EDI exchange has become a piece of cake. Pros I like having all my EDI needs met under one installation. Managing SFTP, AS2! and even Rosetta!! Cons There is nothing to add in this section as it works tirelessly 24/7. Review Source DC Denise C. Project Manager Logistics and Supply Chain Used the software for: 2+ years ### "Excellent Software " February 15, 2023 5.0 Great service, great product and will continue to work with CData. Pros Setting up file transfer connection in any format is easy. When I do have issues, support is amazing. Cons No communication when pricing changes. Because I am 3rd party with several customers the pricing is not reliable and the jump can be high. There might be more features, but not always needed Reason for choosing CData Arc At the time, cost and the simplicity of the software Review Source LV Lefteris V. IT Administartor Arts and Crafts Used the software for: 2+ years ### "CData" October 6, 2022 5.0 Pros The technical support team was fabulous. Really helpful, on the spot and extremely polite! Cons That we need a license upgrade to add more ports. Review Source SB Sayeed B. IT Manager Retail Used the software for: 2+ years ### "Awesome Product and Extremely quick support. " August 17, 2020 5.0 Both support and Sales have above and beyond to help us during a ransomeware attack. Pros We choose this software over other brands because it was easy to use and support was just awesome. Cons We did not find anything we did not like. Alternatives considered [SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/) Reason for choosing CData Arc Price, Ease of Use and Stupid simple interfaces with great support. Review Source BT Ben T. Supervisor of EDI Operations Computer Software Used the software for: 2+ years ### "Outstanding Product and Service" August 5, 2020 5.0 Pros Not only is it easy to use and navigate, but it is reliable and easy to track. We went from having multiple servers to handle multiple file transfer tools, to having just ArcESB and keeping everything all in one place. The support cannot be beat. Cons Our only Con is that we did not get the product sooner. Review Source SB Spencer B. Product Manager Computer Software Used the software for: 1-2 years ### "Easy-to-Use, Lots of Functionality, and Reliable" November 12, 2018 5.0 RSSBus Connect allowed us to easily automate MFT operations to quickly deliver important files to our customers. We have been very pleased with the ease-of-use and abilities of the product. We intend to expand our usage into areas such as EDI translation in the coming months. Pros RSSBus Connect is easy to setup and provides a wide variety of supported integration options. Cons The wide variety of integration options can make choosing the best option challenging if you do not have a specific goal in mind. The support team is excellent at providing guidance on new projects though. Review Source GB Greg B. Cybersecurity Engineer Retail Used the software for: 2+ years ### "Easy to use GUI driven software" February 15, 2023 5.0 Pros A lot of options to choose from. Everthing from SFTP to AS2 Cons I would be nice to have more security features to lock it down really tight for compliance. Review Source GK George K. Systems Engineer Logistics and Supply Chain Used the software for: 6-12 months ### "Simple and easy" September 14, 2022 5.0 Pros Easy and fast installation, without any problems! Cons I couldnt find any Cons at the moment. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.