--- title: "OneVoice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OneVoice Software - reviews, pricing plans, popular comparisons to other Speech Recognition products and more." source_url: "https://www.capterra.com/p/228599/OneVoice/" page_type: "product" language: "en" --- # OneVoice Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OneVoice ## What is OneVoice? ONEVOICE: VOICEMAIL VIA EMAIL THAT SPEAKS 100+ LANGUAGES & DIALECTS! OneVoice’s Speech2Txt makes voicemails readable and accurate, delivered to your email. Even better, it can translate from and too over 100languages and dialects. Perfect for today's multi-cultural support needs. OneVoice provides fast, reliable, equitable communication experience. Perfect to support ADA needs, English as a second language callers and busy staff who vastly prefer to read communications. ## What is OneVoice used for? [Transcription](https://www.capterra.com/transcription-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/)[Speech Recognition](https://www.capterra.com/speech-recognition-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2.25 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OneVoice?[Manage this product listing](https://www.g2.com/products/onevoice/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OneVoice 5.0 (2) VS. [5.0 (3)](https://www.capterra.com/p/254094/Google-Cloud-Speech-to-Text/#reviews) Starting Price $2.25 Per User, Per Month Starting Price $0.016 Usage Based, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 5.0 (3) Value For Money 5.0 (2) Value For Money 4.0 (1) Customer Service 5.0 (2) Customer Service 4.5 (2) ## OneVoice alternatives [4.5 (2)](https://www.capterra.com/p/142054/Speechmatics/#reviews) Starting price $0.03 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Philips SpeechLive](https://www.capterra.com/p/10003439/SpeechLive/) [5.0 (5)](https://www.capterra.com/p/10003439/SpeechLive/#reviews) Starting price $12.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10003439/SpeechLive/) [Riverside](https://www.capterra.com/p/10004414/Riverside/) [4.8 (307)](https://www.capterra.com/p/10004414/Riverside/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10004414/Riverside/) [Transkriptor](https://www.capterra.com/p/251933/Transkriptor/) [4.7 (551)](https://www.capterra.com/p/251933/Transkriptor/reviews/) Starting price $8.33 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251933/Transkriptor/) ## FAQs about OneVoice Overview ### What company size and specific industries is OneVoice built for? OneVoice is designed for organizations in government, K-12 schools, higher education, healthcare, retail, IT support, and customer support. The vendor description does not specify company size, so its target audience is best understood by these sectors rather than by small business, mid-market, or enterprise category. Features and Usability ### What are the key features of OneVoice? OneVoice offers monitoring, automatic transcription, speech recognition, and speech-to-text analysis for voice data handling. It also includes automatic call distribution, IVR, voicemail, and multi-channel communication, plus chat/messaging, collaboration tools, alerts/notifications, real-time updates, authentication, and SSL security. Integrations ### Which third-party tools and platforms does OneVoice integrate with? OneVoice integrates with 2 third-party tools: Gmail and Microsoft Outlook. These email platforms connect OneVoice to common inbox and calendar workflows, covering the main catalog-listed integrations available for the product. Getting Started and Support ### What training and onboarding options does OneVoice offer? OneVoice provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup with an instructor, documentation offers written reference material for later review, and videos provide visual walkthroughs that users can follow at their own pace. Getting Started and Support ### What customer support options does OneVoice offer? OneVoice provides email/help desk, phone support, and chat for customer assistance. Support quality feedback is not available in the catalog data, so no user sentiment about response speed, helpfulness, or common frustrations can be included. ## Features AI summary Based on 1,714 Speech Recognition reviews Capterra reviewers highlight these as the features buyers care about most when choosing transcription software: - **Speech-to-Text Analysis** (**68%** of reviewers rated this feature as critical) - **Automatic Transcription** (**54%**) - **Automatic Transcription Services** (**47%**) OneVoice supports **Speech-to-Text Analysis** and **Automatic Transcription**, covering two of the three features reviewers rank highest. However, it does not include **Automatic Transcription Services**. Instead, the product offers **Speech Recognition** (**49%**) and **Natural Language Processing** (**43%**), which still address important transcription and language analysis needs. Together, these features help businesses convert spoken content into usable text, review conversations more efficiently, and giving teams clearer information for documentation and analysis. Automatic Transcription 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Use AI to convert voice into text automatically Speech Recognition 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Train your system to interpret and transcribe voice messages Natural Language Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audio Capture Record audio or import/upload audio files OneVoice 18 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audio Capture: Record audio or import/upload audio files - Automatic Call Distribution: Distribute/route/connect calls - Automatic Transcription: Use AI to convert voice into text automatically - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Speech Recognition: Train your system to interpret and transcribe voice messages - Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $2.25 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PP Parker P. VP, Marketing Information Technology and Services ### "Unbelievably Accurate - Even on a Lengthy but Time Sensitive Voicemail" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2021 Today I was able to take advantage of a time sensitive media slot that came open. Without OneVoice I would have likely reviewed the very lengthy voicemail in a few hours - and missed the window) Out of 90 seconds of recording - it mis-spelled one word. Good enough for me! Pros OneVoice makes it easy for me to preview my voicemail messages immediately. Everything comes into my O365 inbox and the quality of the transcription is outstanding. I am now at a point that if I had to actually listen to every voicemail - I'd be annoyed. Luckily I don't have to unless I want to. Cons None for me as an end user. It just works - whether I am at my desk or checking via my Smartphone. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RF Robert F. Technology Project Manager Education Management ### "A Great option for quality voicemail transcriptions between Cisco Unity and Gmail" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 23, 2021 People rarely listen to voicemail anymore -- the transcriptions are high enough quality that you can quickly understand and respond confidently, without listening. Pros This software is entirely cloud based, connecting to Cisco Unity Connection, transcribing voicemails, and then attaching the recording (audio file) along with a pretty darn accurate transcription the majority of the time. Cons Some of the functionality when archiving voicemail alert emails or forwarding them on to others, results in the message waiting lamp on your phone remaining lit. When a new user assumes an extension from a previous user, there can be some hiccups getting things syncing, but it's not terrible. Alternatives considered [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Reasons for choosing OneVoice We would need to replace our entire PBX, phones, and other integrated systems just to add a small feature (Voicemail Transcriptions). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 24, 2021 Thanks for your feedback! We'll check on the forwarding issue and see if that's repeatable, and if so what we can do. Just as an FYI for others reviewing, this solution is also available for Microsoft Outlook email integration and if you need to archive voicemails, we have a solution that delivers that easily and with full compliance features. Cheers! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.