--- title: "BasicOps Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BasicOps Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/228610/BasicOps/" page_type: "product" language: "en" --- # BasicOps Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BasicOps ## What is BasicOps? With BasicOps, it's all in one place: communicate and share with your team in direct and group chats, channels, and task discussions; launch meetings in zoom, webex and google meet; take notes in meetings and easily convert them into tasks for yourself and your team; set deadlines and share calendars across your projects and your team to stay in sync; replace slack with fully integrated messaging. BasicOps is the ultimate collaborative teamwork platform. It’s a simple, yet powerful, platform that enables your team to effectively collaborate and communicate on any project. Work smart, work happy, work here: your base of operations. Start using BasicOps for FREE. ## What is BasicOps used for? [Task Management](https://www.capterra.com/task-management-software/)[Project Management](https://www.capterra.com/project-management-software/)[Team Management](https://www.capterra.com/team-management-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 105 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $10 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Digital Workplace / 2026 - Productivity / 2026 - Business Process Management / 2025 - Project Management / 2025 - Task Management / 2025 - Team Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Business Process Management / 2026 - Collaboration / 2026 - Digital Workplace / 2026 - Employee Communication Tools / 2026 - File Sharing / 2026 - Productivity / 2026 - Project Management / 2026 - Task Management / 2026 - Team Communication / 2026 - Team Management / 2026 Do you work for BasicOps?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://basicops.com&name=BasicOps) Rating Breakdown 4.6 +− Features4.5 Value for Money4.7 Ease of Use4.5 Customer Service4.6 Rating Breakdown 4.6 Features4.5 Value for Money4.7 Ease of Use4.5 Customer Service4.6 ## BasicOps Reviewers Verdict Updated September 2026 AI summary - BasicOps is a fit for small businesses and project-focused teams needing clear task coordination and daily planning. - Users appreciate its intuitive setup, easy scheduling, helpful reminders, and built-in file sharing and integrations. - It supports smoother day-to-day work by centralizing tasks, deadlines, updates, and documents for team collaboration. - Some key downsides are dated interface elements, occasional navigation quirks, and limited file access controls. - It suits teams wanting simple, unified task management but may not satisfy those seeking advanced customization or modern UI. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BasicOps 4.6 (105) VS. [4.6 (6,108)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $10 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (105) Ease Of Use 4.5 (12,275) Value For Money 4.7 (92) Value For Money 4.3 (8,834) Customer Service 4.6 (87) Customer Service 4.4 (7,931) ## BasicOps alternatives [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,545)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (872)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,675)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) [View all alternatives](https://www.capterra.com/p/228610/BasicOps/alternatives/) ## FAQs about BasicOps Overview ### What problems does BasicOps solve? BasicOps helps teams eliminate scattered task ownership, fragmented project communication, and time lost switching between email, chat, files, and calendars. It centralizes assignments, deadlines, status updates, discussions, and documents, making project tracking and weekly planning clearer for project managers, marketing teams, operations staff, developers, and distributed client-facing teams. Answer based on 100 reviews Overview ### Which roles and teams benefit most from BasicOps? BasicOps is most used by executives, agency owners, project managers, and digital marketing teams that need clear operational oversight. CEOs, founders, and directors use it to monitor delivery and team performance, while project managers and coordinators organize tasks, timelines, and collaboration. SEO, design, and account teams rely on it to manage campaigns and client work. Answer based on 105 reviews Overview ### What company size and industries is BasicOps built for? BasicOps is built mainly for small businesses, which make up 97% of reviewers, especially in Marketing and Advertising at 34%. It also serves Computer Software companies at 8% and Information Technology and Services at 7%, fitting teams that want communication, collaboration, task management, and document storage in one place. Answer based on 105 reviews Features and Usability ### What are the key features of BasicOps? BasicOps includes core project management features like task management, task scheduling, calendar and Gantt/timeline views, plus team collaboration tools such as task-level comments, chat, and file sharing. Differentiating features include email-to-task conversion, third-party integrations like Google Drive and Zoom, mobile access, and drag-and-drop planning. Answer based on 90 reviews Pricing ### How much does it cost and what fees or limitations are included? BasicOps starts at $10/user/month for the Standard plan, with Professional at 18 and Business at 25 per user monthly. A free trial is available. Reviewers often call it affordable and good value, though some small international teams say currency makes pricing expensive, and some want more advanced time tracking and knowledge base features. Answer based on 15 reviews Integrations ### Which third-party tools and platforms does BasicOps integrate with? BasicOps connects natively to Gmail, Google Drive, Google Calendar, Jira, Google Sheets, and Microsoft Outlook, with reviewer mentions also referencing Harvest and Trello. Official catalog listings indicate more than 20 integrations overall, including Figma, Dropbox, Asana, GitHub, Microsoft 365, and Google Meet across email, file storage, planning, and development. Answer based on 22 reviews Getting Started and Support ### What training and onboarding options does BasicOps offer? BasicOps provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. Documentation supports written reference, videos offer visual walkthroughs, webinars cover group instruction, live online sessions allow guided training, and in person training supports direct face-to-face learning. Answer based on 5 reviews Getting Started and Support ### What customer support options does BasicOps offer, and how do users rate the experience? BasicOps offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, responsive, kind, and helpful, with quick answers when documentation falls short. A few reviews mention initial setup confusion or product limitations, but support interactions are typically rated positively. Answer based on 18 reviews Features ### What features does BasicOps offer for project management? BasicOps offers a broad set of project management features with an easy layout that works well for daily team use. Many small business teams and project managers like boards, timelines, task discussions, reminders, and file sharing, though some users want deeper reporting, stronger search, more integrations, and a smoother mobile experience. Answer based on 25 reviews ## Who uses BasicOps? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 28,833 Project Management reviews Capterra data shows that buyers of project management software rank the following features as their top priorities: - **Task Management** (**52%** of reviewers rated this feature as critical) - **Project Planning/Scheduling** (**49%**) - **Multiple Projects** (**51%**) BasicOps supports all three of the features reviewers value most: **Task Management**, **Project Planning/Scheduling**, and **Multiple Projects**. Together, these capabilities help teams organize daily work, map out timelines and deadlines, and manage several initiatives at once, allowing businesses to keep projects on track and improve coordination across workloads. Task Management 4.7 (56) 82.14% of 56 reviewers that rated this feature as important or highly important BasicOps offers a flexible way to assign, organize, and track tasks for teams and projects. Users think the interface is simple, color coding and subtask options are helpful, and it’s easy to monitor progress, though some mention challenges with complex dependencies. Project Planning/Scheduling 4.7 (55) 78.18% of 55 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Multiple Projects 4.8 (46) 82.61% of 46 reviewers that rated this feature as important or highly important Ability to handle several projects simultaneously Collaboration Tools 4.7 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Reporting/Project Tracking 4.5 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Task Scheduling 4.7 (58) 77.59% of 58 reviewers that rated this feature as important or highly important With this capability, you can easily plan, prioritize, and schedule tasks using a clear calendar view, set milestones, and assign due dates. Reviewers appreciate the integrated notifications, multiple scheduling options, and the ability to track team tasks in one place. BasicOps 99 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Dependency Tracking: Track and manage task relationships and dependencies - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email-to-Task Conversion: Convert emails into tasks - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Messaging: Communicate using messages within the system - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Projects: Ability to handle several projects simultaneously - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Prioritization: Arrange tasks based on the level of priority or urgency - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spreadsheet View: UI looks like a spreadsheet - Sub-Task Management: Split and manage tasks into individual components - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Import: Import tasks from external sources - Task Management: BasicOps offers a flexible way to assign, organize, and track tasks for teams and projects. Users think the interface is simple, color coding and subtask options are helpful, and it’s easy to monitor progress, though some mention challenges with complex dependencies. - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: With this capability, you can easily plan, prioritize, and schedule tasks using a clear calendar view, set milestones, and assign due dates. Reviewers appreciate the integrated notifications, multiple scheduling options, and the ability to track team tasks in one place. - Task Tagging: Add labels or tags to tasks - Team Collaboration: Allow multiple team members to edit and work on the same document - Templates: Sample files or documents that could be customized as needed or used as is - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - To-Do List: A digital list of items that need to be completed - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (105) 4.5 Based on 105 reviews ## Pricing Value for money 4.7 (92) Free Trial [View pricing plan details](https://www.capterra.com/p/228610/BasicOps/pricing/) Standard $10.00 Per User,Per Month It includes: - Subtasks - Private Notes - Templates - Calendar view - Activity - Advanced - Private projects - External users - Group chat - Google Drive, Dropbox, Box, and OneDrive Integration - Zoom / Webex Integration - Knowledge base - 10 GB storage Professional $18.00 Per User,Per Month It includes: - Everything in STANDARD - Admin - Unlimited Channels - Timeline view - Task Dependencies - Project Start Date - Task duration - Vendors, Clients, Customers and Agencies - JIRA, GitHub, and Slack integrations - Data import - Advanced search - Zapier/Pabbly - Time tracking - Online support - 100 GB Storage Business $25.00 Per User,Per Month It includes: - Everything in PROFESSIONAL - Custom Task Status - Project Subgroups - Projects Timeline View - Dedicated Domain - White Label - Unlimited Channels - Unlimited Client Users - Admin Training - Invoicing - Priority Support - 1 TB Storage Enterprise Contact vendor. It includes: - Everything in BUSINESS - Super Admin - SSO, LDAP, SAML and Okta Support - Two-Factor Authentication - Custom Data Imports - Custom Reports - Enterprise API Access - Project Information Custom Fields - Import/Export Project Information - Dedicated Account Manager - 2 TB Storage Value for money 4.7 (92) 4.7 Based on 92 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (87) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (87) 4.6 Based on 87 reviews ## User reviews Overall rating 4.6 Based on 105 reviews Filter by rating 5(73) 4(28) 3(2) 2(2) 1(0) Mentioned topic Sorted by most recent Michael M. Chief Marketing Engineer Marketing and Advertising ### "Excellent, Intuitive Project Management and Collaboration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 It has an intuitive interface and helps my team stay on schedule. No more switching back and forth between apps, with Basicops it's all in one place. Pros Excellent value for the cost. It has helped us make huge improvements in our processes and efficiency. Cons No real issues, but I do wish there was a standalone app. Added to hit the character minimum: Greek green purple dinosaur pterodactyl flies Switched from [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) [Slack](https://www.capterra.com/p/135003/Slack/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Streamline process management at much lower total cost. It was a no-brainer. Alternatives considered [Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/) [Trello](https://www.capterra.com/p/211559/Trello/) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) [ClickUp](https://www.capterra.com/p/158833/ClickUp/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reasons for choosing BasicOps See the reasons given above. This question is redundant Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Paul H. Managing Director Design ### "Very powerful product for managing teams and projects." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2025 Awesome software! I love how it combines what Slack does, with chat and channels, but it's combined with other PM tools, like Jira or Asana. Saves my team and I time by keeping everything connected in one platform organized by projects and teams. Also the customer support when I got stuck using custom fields was fantastic. They responded the same day. Pros Easy to use and feature rich. Affordable and much less expensive than competitors that lack features. Cons Sometimes can take time to learn more complex features, and new features are frequently released, which comes with the good and bad. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) [Slack](https://www.capterra.com/p/135003/Slack/) Consolidate into one platform with all features, and better support at a lower cost. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) [ClickUp](https://www.capterra.com/p/158833/ClickUp/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reasons for choosing BasicOps BasicOps has better features and better support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Daish M. Founder and CEO Hospital & Health Care ### "Perfect simple note taker and task manager for small teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 25, 2025 I have used it for a couple of years and have found it consistent - and they even do an update now and then. Pros It has all of the standard tools - nothing special, but also nothing missing. I really like it because of the fact that it has my kanban boards and an area for notes. I also really love the daily/weekly updates and simple summaries. Nice work Cons Maybe missing some AI features - but I also kind of like that. Really can't fault it so much - AI converting a passage of text to automatically suggest tasks would be an interesting upgrade. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Carlos M. Ceo Marketing and Advertising ### "It’s good buy it can improve further" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2025 It has been good, good value, easy to use, great features, fast, and has good storage space, could use voice recording Pros I love the notes to task feature. It is also easy to learn, has everything I need but it would be useful to create things using AI Cons The software hasn’t improved much lately, AI should be added soon. Maybe having some calculation tools similar to Notion Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) [Notion](https://www.capterra.com/p/186596/Notion/) Reasons for choosing BasicOps Lifetime license on appsumo was a big offer I don’t like paying monthly fees Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS Priscilla S. Owner Education Management ### "Robust and simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 24, 2025 I have been using it for a couple of years and it gives me all the features I need. It had a few bugs that were promptly fixed by the team. Pros It has enough flexibility without beeing overwhelming. It helps manage my personal and professional chores in one place, while keeping them separet. Cons It has worked very well for me. The only thing I don’t like is that I can’t figure out how to properly use the status. The program changes between new and accepted and I messes with my filters. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Best cost benefit and a simpler interface. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Dan B. Guvnor Alternative Medicine ### "Dan’s review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 September 24, 2025 I enjoyed it for the time I used it. It didn’t do anything special but it did the job. I stopped using it as none of my staff cared to. They preferred Trello or Notion. Pros How it was organized. Layout. Ability to break down micro tasks into dropdowns. Filler text Filler text Cons UI, and audience uptake. Filler text Filler text Filler text Filler text Filler text Filler text …. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Didn’t like Trello. Filler text Filler text Alternatives considered [Notion](https://www.capterra.com/p/186596/Notion/) Reasons for choosing BasicOps I already owned BasicOps and didn’t have budget for more subs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GM Gaurav M. Co-founder Accounting ### "Co-founder" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 24, 2025 Overall, BasicOps has been a solid productivity and collaboration tool for our team. It simplifies project tracking, improves accountability, and makes communication clearer. With a few more customization options and enhanced integrations, it could become a go-to platform for even larger teams. Pros BasicOps has a very clean, intuitive interface that makes task management and collaboration easy. I particularly liked how quickly I could set up projects, assign tasks, and track progress without a steep learning curve. The real-time updates and notifications also help teams stay aligned. Thank you for organizing my Project Management Office! Cons Some of the advanced features (like deeper integrations or custom reporting) felt limited or required higher-tier plans. The mobile app, while functional, could be more polished for heavy use on the go. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reasons for choosing BasicOps More organized and deeper tools for people who want to handle complexities with simplicity. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BV Bruno V. CEO Computer Software ### "BasicOps meets our developer needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2025 As a developer for 25 years, I have had the opportunity to use several management software programs such as TeamWork, Clickup, Redmine, Jira, and many others. We chose BasicOps because it is very comprehensive and meets our needs. We are a team of 15 people and have been using it for three years both internally and with our customers, who are also satisfied. Pros The quality/price ratio offered suits us perfectly (we opted for a “lifetime” subscription via AppSumo). The screens are very functional, even if they are a little old-school in design. Jesper responds quickly to emails and is happy to include customer requests in his roadmap. Cons The API offered is somewhat limited, even though developers continue to implement it. The design could be a bit more modern, even though it is very functional. Switched from [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) Teamwork was too complex for our basic usage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jeremy B. Data Manager Hospital & Health Care ### "BasicOps Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 29, 2025 From the beginning, the platform was easy to set up and navigate. There was no need for onboarding or training. The task management features help keep everyone aligned, and having conversations, files, and updates tied to each task meant we didn’t have to chase information across different tools. Pros \-Ease of Use The interface is intuitive and easy to understand, making it easy for teams to get started without a steep learning curve. -Task Management You can assign, organize, and track tasks with just the right level of detail. -Collaboration Tools Built-in communication features like comments, file sharing, and team messaging -Affordability Cons Reporting and analytics features are minimal. Teams that rely on detailed metrics, productivity tracking, or project performance dashboards may find it lacking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jacob M. Student Financial Services ### "BasicOps User Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2025 The search for a useful project management platform is a struggle, but BasicOps finds a useful niche that allows me and my team to work together with minimal friction. Pros BasicOps allows me to work with my team in the most efficient way possible, combining elements of both task management and communication. I am very fond of the personal feed feature, which allows me to track my individual tasks throughout the day. Cons Opening BasicOps can initially seem a little bit daunting, however the guides and hints quickly got me set up to use BasicOps to the most of its ability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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