# BasicOps Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BasicOps the right Project Management solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228610/BasicOps/reviews

---

BasicOps

4.6 (105)

[View alternatives](https://www.capterra.com/p/228610/BasicOps/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of BasicOps

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

JB

Jeremy B

Data ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years.

“The task management features help keep everyone aligned, and having conversations, files, and updates tied to each task meant we didn’t have to chase information across different tools.“

July 29, 2025

IC

Istvan C

Software EngineerE-Learning, 2 - 10 employeesUsed the software for: More than 2 years.

“Sometimes login freezes up in the app, no complaints otherwise“

February 7, 2025

JM

Jacob M

StudentFinancial Services, 10,001+ employeesUsed the software for: Less than 6 months.

“BasicOps allows me to work with my team in the most efficient way possible, combining elements of both task management and communication.“

May 19, 2025

TH

Tibor H

General managerIndustrial Automation, 11 - 50 employeesUsed the software for: Less than 6 months.

“It is at the early stage, there can be some bug or missing function but without try there can't be success.“

April 12, 2024

Paul M

CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“It has significantly optimized our processes—from onboarding new team members to storing client information and quickly accessing everything we need when working with clients.“

February 26, 2025

LM

Luis M

ProductDesignerArts and Crafts, Self-employedUsed the software for: 1-2 years.

“I dint like to use the platform on the browser, problem has been resolved with the desktop app“

December 14, 2023

Paul H

Managing DirectorDesign, 11 - 50 employeesUsed the software for: 1-2 years.

“Saves my team and I time by keeping everything connected in one platform organized by projects and teams.“

October 28, 2025

AB

Alexander B

CxOInformation Services, 11 - 50 employeesUsed the software for: 6-12 months.

“For me the only con, but i have seen it almost never in project systems, overview over multiple projects which are not build up in one project in my gant overviews.“

January 27, 2023

## Showing most helpful reviews

Showing 1-25 of 105 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Arjunsinh C.  
Sr. SEO Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Planning is everything, so is the project management"

January 18, 2023

5.0

Pros

Birds eye view of the project, progress in more presentable way and easy to plan, assign and manage the daily, monthly and weekly tasks/ activities.

Cons

There is no such thing that I dislike about this software.

Switched from

[Yanado](https://www.capterra.com/p/186901/Yanado/)

BasicOps is more presentable compared and gives better insights in terms of progress.

Review Source

IC

Istvan C.  
Software Engineer  
E-Learning  
Used the software for: 2+ years

### "Go BasicOps "

February 7, 2025

5.0

It is a great matured product which can accelerate product development quite a bit. Having chats and other communication options always there can help teams to be very productive

Pros

Seamless integration of tasks, chats, access to documents

Cons

Sometimes login freezes up in the app, no complaints otherwise

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

Really complicated to use and does not provide integrated communications

Review Source

MG

Megan G.  
Graphic Designer  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Room for improvement "

January 17, 2023

2.0

Average.

Pros

It’s nice to see what my teammates are busy working on.

Cons

The Ui and UX could be improved a lot. The Ui is very old and outdated. Not the most user friendly and that’s because the Ui is confusing.

Review Source

VR

Verified Reviewer  
Director of Engineering  
Internet  
Used the software for: Less than 6 months

### "Intuitive and easy to use planning tool."

February 3, 2025

5.0

Very positive, I had quick satisfaction using the product the first time.

Pros

The main benefit of BasicOps compared to the many other products in this category o which I have used quite a few, are the very intuitive concepts, low threshold to get started and quick time to see that you have some success in using the product. Often you experience with new products that they fail on a lot of these points. BasicOps does a excellent job of nailing these.

Cons

The less than 100% integration with Active Directory. I would like to see that there is a easy & quick way to import groups and easy way to provision new users as they pop into AD.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reason for choosing BasicOps

We found that the onboarding and suitability to our needs were much better solved by BasicOps.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

To complicated to onboard new users, not intuitive enough.

Review Source

AS

Amir S.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "BasicOps hands down the best project management product in the market"

February 1, 2025

5.0

Overall would highly recommend it. We have a small team of 10 people across many different geographies and with BasicOps we are much more organized and can easily track projects and also share actions and status. Also, the customer service has been superb.

Pros

\- very intuitive to use - an incredible number of features - was able to easily add my team members - can create projects and share with external customers - love the daily reminders on tasks I need to do

Cons

I have so far loved my experience, I really don't have any major complaints.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing BasicOps

Much simpler product at a price point which was much more suitable for us

Review Source

MK

Meghana K.  
Project Manager  
Education Management  
Used the software for: I used a free trial

### "BasicOps - highly recommend! "

February 3, 2025

5.0

My overall experience with BasicOps has been very good! I have been able to unify all my tasks in one place, and schedule messages and meetings while creating new tasks for my projects. The usability of it is top-notch and helps with the simplifying of all the PM tasks.

Pros

BasicOps allows for all communication to be centralized, which makes the Project / Product Management side easier to be organized. I liked how there were different views for the task, whether that be through a list or calendar as it helped visualize tasks in different forms. I also liked how the calendar was integrated with messaging and video calls, so that everything is centralized to make communication easier.

Cons

Something I would add to BasicOps is easier features to have non-PM's interact with the product. There should be a PM view and a non-PM view so they aren't overwhelmed with seeing all the tasks that aren't theres, and only would view information relevant to them.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

I wanted everything to be on one platform (calendar, tickets, messaging, updates).

Review Source

Jon I.  
Principal  
Design  
Used the software for: Less than 6 months

### "Simple project management for design ops or creative teams"

January 17, 2024

5.0

Highly recommend. Responsive support, simple and reliable.

Pros

Simple to use, great integrations with existing tools like Dropbox and Google Drive, Gmail, and Calendar. Also supports Office 365 and other popular tools like Zoom and WebEx.

Cons

Was a bit confusing at first as to how to setup to support members of team who are just clients or customers vs. employees, but made sense once we figured it out.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing BasicOps

Simplicity, ease of use. Ability to extend with integrations.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)

Jira is overly complex to setup and has all sort of features irrelevant to our use cases in design.

Review Source

Ashley D.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great software for simple project management"

January 30, 2023

4.0

It's been good to be able to schedule tasks quickly and be able to see progress in ream time.

Pros

I like that it's simple and easy to use. No real learning curve. It's UX is pleasant and not glitchy at all! The customer service team is stellar! They fix things quickly and implement new features on request.

Cons

I can't upload images to direction, which makes me need a separate software for directions in tasks themselves.

Alternatives considered

[Flowlu](https://www.capterra.com/p/166656/FLowlu/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing BasicOps

Price, mainly. And now that I know the support team is awesome, that's another benefit.

Review Source

JB

Jeremy B.  
Data Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "BasicOps Review"

July 29, 2025

5.0

From the beginning, the platform was easy to set up and navigate. There was no need for onboarding or training. The task management features help keep everyone aligned, and having conversations, files, and updates tied to each task meant we didn’t have to chase information across different tools.

Pros

\-Ease of Use The interface is intuitive and easy to understand, making it easy for teams to get started without a steep learning curve. -Task Management You can assign, organize, and track tasks with just the right level of detail. -Collaboration Tools Built-in communication features like comments, file sharing, and team messaging -Affordability

Cons

Reporting and analytics features are minimal. Teams that rely on detailed metrics, productivity tracking, or project performance dashboards may find it lacking.

Review Source

JM

Jacob M.  
Student  
Financial Services  
Used the software for: Less than 6 months

### "BasicOps User Experience"

May 19, 2025

5.0

The search for a useful project management platform is a struggle, but BasicOps finds a useful niche that allows me and my team to work together with minimal friction.

Pros

BasicOps allows me to work with my team in the most efficient way possible, combining elements of both task management and communication. I am very fond of the personal feed feature, which allows me to track my individual tasks throughout the day.

Cons

Opening BasicOps can initially seem a little bit daunting, however the guides and hints quickly got me set up to use BasicOps to the most of its ability.

Review Source

LM

Luis M.  
ProductDesigner  
Arts and Crafts  
Used the software for: 1-2 years

### "Easy to use and intuitive "

December 14, 2023

5.0

Pros

I think is really easy creting and managing tasks

Cons

I dint like to use the platform on the browser, problem has been resolved with the desktop app

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

BasicOps offers more views for the tasks allowing me to see lists/scrumboard/calendar view/table

Review Source

SR

Stephane R.  
Digital Marketing and Development Director  
Public Relations and Communications  
Used the software for: Less than 6 months

### "More than just an alternative"

December 28, 2022

4.0

We migrated from another task manager with ease, thanks to a very logical UI. We are a team of 29 permanent staff, add to that contractors and clients, and I can say around 50 persons are using BasicsOps on a daily basis without friction. We created an onboarding video for new staff/clients/contractors, but I almost feel it's superfluous as BasicOps just explains itself.

Pros

Offering a clean and easy-to-understand User interface, BasicOps not only offer everything that the competitors do but even more. Kanban, and Gantt are normally expensive add-ons but come included.

Cons

– The ACLs (permissions) could be improved or be more granular.– Lack of localisation: e.g. BasicsOps is using MMDDYYYY which is fine for US, but not for the rest of the world.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Switched from

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Pricing and more adapted for our business workflows

Review Source

LN

Luca N.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "A great product - Waiting for it to reach its full potential"

December 27, 2022

5.0

I love this product. It's definitively not perfect, but excellent support and ease of use go a long way, because, at the end of the day, no software can be perfect when it comes to team management.Starting the team on the work was easy, basically I just created the tasks and assigned them to the team members. Getting an overview on the status of the project is simple, thanks to the board view and the timeline view.We find the chat very useful, to avoid decentralising activities on other tools.Overall, I believe that this is a product with huge potential. Right now it has all of the basic features but I hope that it will build on them, possibly also adding some new ones.

Pros

I absolutely love the customer support and the ease of use

Cons

The most needed features for me are time tracking and a knowledge base.As of Dec 2022, there are basic versions for both of them, but more advanced versions should be offered to suit my needs.

Alternatives considered

[Taskade](https://www.capterra.com/p/170932/Taskade/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing BasicOps

I bought BasicOps because it offered a life-time-deal and had the basic features I needed.

Review Source

MM

Morgan M.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "The power of Slack and Asana in one platform"

February 28, 2025

5.0

As a long-time user, I appreciate how the product has developed to add powerful features without becoming bloated or overly complex. The power of BasicOps comes from the whole team using it, and keeping discussions about the work tied to the task, rather than off in different apps like Slack or email. For anyone who has used a few project management systems, you'll appreciate how important that is.

Pros

Clean and clear design, tasks and their associated discussions are kept together, integrates with all major systems from Google Workplace to Dropbox to Zoom.

Cons

Nothing specific - works well for taking actions in meetings, working with different groups and seeing all the activities in one place.

Review Source

BW

Bridget W.  
Director of Social Media  
Newspapers  
Used the software for: 6-12 months

### "Incredibly useful for collaboration"

June 10, 2024

5.0

We're very satisfied with BasicOps. The app was easy to set up, and it's helped us collaborate on and stay organized with campaigns. It's straightforward to assign new projects and delegate tasks among team mebers, which has been great for working collaboratively to create new content. Will definitely continue using it!

Pros

The platform design is intuitive and easy to navigate. BasicOps helps us stay organized when we're collaborating on various projects and need to quickly locate and share documents – we don't need to sort through various tabs to find important files, which has been a major time-saver. We can also easily collaborate on marketing campaigns, especially because we can connect to to other key platforms (such as Google Drive and Figma) within BasicOps.

Cons

Nothing – the product has been incredibly helpful.

Review Source

Response from BasicOps

July 5, 2024

Thank you for your review! We're so glad to hear that you're having an easy time organizing your projects and collaborating with your team members. We strive to keep things efficient and seamless for all teams!

IP

Imran P.  
AVP - Digital Marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "One of the Best Project & Task Management tool!"

January 13, 2023

5.0

Best project management tool so far...

Pros

BasicOps is the tool to manage projects, track the progress of your tasks, and team members, manage time, easy to share documents, and collaborate – it works seamlessly with other tools as well. The best part you can connect to Google Drive and work with Google Docs & Sheets as well.

Cons

should allow you to log in using a mobile number with an OTP

Reason for choosing BasicOps

Cost-effective with more features.

Review Source

Siddharth P.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Proper Planning "

February 6, 2023

5.0

Amazing good tool helps you manage your task your team and your projects.

Pros

Calender view that this tool gives makes it easy to assig tasks

Cons

There is no completion bar or there is no activity/progress bar view

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing BasicOps

Pricing

Switched from

[Yanado](https://www.capterra.com/p/186901/Yanado/)

Basic ops is way more easy to use

Review Source

Response from BasicOps

June 5, 2023

Hi Siddharth thank you for the feedback. We're excited you love the task scheduling and planning. Did you notice the timeline tab and the project overview? This has the progress tracker you are looking for. We can answer any more questions by submitting a ticket to our support team. Look for some exciting new features to come. Thanks, The Basic Ops Team

Christine D.  
Owner  
Law Practice  
Used the software for: 6-12 months

### "A Project Management App your Team will actually use!"

December 27, 2022

5.0

Clarity across projects, easy to plan and execute work, easy to help my team move projects forward to completion.

Pros

Exceptionally easy to get started. This smart design includes everything you need to plan and execute work. Visualize in Kanban, Waterfall or Lists - it's up to you. Add automations.I LOVE the internal notes, team chat and discussion threads. Also, the integrations with Google Drive and Google Calendar help us prevent App-Switching.

Cons

I would like to see Google Meet integrated alongside Zoom. Also, I wish it had a direct CRM/Contact Management.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing BasicOps

cost, scalability, external users

Switched from

[Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[nTask](https://www.capterra.com/p/172292/nTask/)

customization, active friendly team.

Review Source

KE

Kaya E.  
Intern  
Computer Software  
Used the software for: Less than 6 months

### "Must Have!"

August 22, 2023

5.0

Overall it was a great experience I would recommend it to any looking to manage their tasks while working in a team.

Pros

Team Communication is amazing, There are so many different ways to get in contact with team members all in one area. I can quickly assign different tasks to team members and reach out to them with any questions or concerns if I am stuck on something.

Cons

Interface could be updated, it's a bit old school but it's a minor critique.

Review Source

MM

Mike M.  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Better than other solutions"

December 14, 2023

5.0

Wish I had used this product sooner. It could not be any more intuitive and stable.

Pros

\*Easy to use - the most intuitive UI in the market. It was so much easier to get onto and up to speed on this product compared to other solutions \*Customer Support - they are fast and knowledgeable and really care unlike the other popular vendors in this space \* Value - packaged and priced in a way that does not break the bank yet offers robuse functionality

Cons

N/A.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Ease of use and cost much better than Asana

Review Source

DT

Dhruvi T.  
SEO Lead  
Marketing and Advertising  
Used the software for: 6-12 months

### "Here is my review for BasicOps"

January 30, 2023

4.0

Overall I can say, BasicOps is a very helpful tool for task management.

Pros

Task management is done easily, mine as well as the team's. Also one can give a detailed update about their task and project. And it is very easy to use. I also liked this tool on Project level. Overall I can say, BasicOps is a very helpful tool for task management.

Cons

I sometimes get annoyed by the continuous notification I get on my email.

Switched from

[Yanado](https://www.capterra.com/p/186901/Yanado/)

Critical in use

Review Source

MV

Manoj V.  
PPC Execuative  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Team project management tool"

January 13, 2023

5.0

Pros

Easy to get started. This smart design includes everything you need to plan and execute work. It's a simple, yet powerful, platform that enables your team to effectively collaborate and communicate on any project.

Cons

There is nothing that comes to mind that we do not like about BasicOps

Review Source

MS

Malene S.  
Editor  
Civic & Social Organization  
Used the software for: 1-2 years

### "Good overview + tracking of tasks"

January 16, 2024

5.0

Opens new ways of co-working because we can share, develope and finish projects

Pros

Multifunctional - many options to improve co-working

Cons

It is difficuelt to point out though we got BasicOps to work very easy

Review Source

VS

Viraj S.  
Continuous Improvement Engineer  
Chemicals  
Used the software for: Less than 6 months

### "Amazing User Experience"

January 23, 2023

5.0

Pros

Managing & Editing Tasks. Developing a Gantt Chart for time tracking.

Cons

In Timeline (Gantt Chart), it does not have any option to see timeline for particular tasks>sub-tasks. When I open it it shows the timeline of whole project and filter options does not have anything to see timeline by task. If you add it, it'll be more helpful during presentations for focusing on particular task. Currently, I am creating dummy project of that task to show timeline of just that task.

Review Source

LC

Lori C.  
Writer  
Public Relations and Communications  
Used the software for: Less than 6 months

### "Writer using BO"

January 20, 2023

5.0

Pros

It is speedy and I like that tasks are easily listed in projects.

Cons

I don't like that alerts come through email. I would prefer the option to have pop up alerts when I am tagged in a task. I also don't like that the task disappears when I assign to someone else

Review Source

Similar Products

Featured

## Related categories

[Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Team Management](https://www.capterra.com/team-management-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.