--- title: "BasicOps Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is BasicOps the right Project Management solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/228610/BasicOps/reviews/" page_type: "reviews" language: "en" --- BasicOps 4.6 (105) [View alternatives](https://www.capterra.com/p/228610/BasicOps/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of BasicOps Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews JB Jeremy B Data ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “The task management features help keep everyone aligned, and having conversations, files, and updates tied to each task meant we didn’t have to chase information across different tools.“ July 29, 2025 IC Istvan C Software EngineerE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes login freezes up in the app, no complaints otherwise“ February 7, 2025 Paul M CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “It has significantly optimized our processes—from onboarding new team members to storing client information and quickly accessing everything we need when working with clients.“ February 26, 2025 TH Tibor H General managerIndustrial Automation, 11 - 50 employeesUsed the software for: Less than 6 months. “It is at the early stage, there can be some bug or missing function but without try there can't be success.“ April 12, 2024 AS Amir S CEOComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “We have a small team of 10 people across many different geographies and with BasicOps we are much more organized and can easily track projects and also share actions and status.“ February 1, 2025 LM Luis M ProductDesignerArts and Crafts, Self-employedUsed the software for: 1-2 years. “I dint like to use the platform on the browser, problem has been resolved with the desktop app“ December 14, 2023 JM Jacob M StudentFinancial Services, 10,001+ employeesUsed the software for: Less than 6 months. “BasicOps allows me to work with my team in the most efficient way possible, combining elements of both task management and communication.“ May 19, 2025 AB Alexander B CxOInformation Services, 11 - 50 employeesUsed the software for: 6-12 months. “For me the only con, but i have seen it almost never in project systems, overview over multiple projects which are not build up in one project in my gant overviews.“ January 27, 2023 ## Showing most helpful reviews Showing 1-25 of 105 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Arjunsinh C. Sr. SEO Manager Marketing and Advertising Used the software for: Less than 6 months ### "Planning is everything, so is the project management" January 18, 2023 5.0 Pros Birds eye view of the project, progress in more presentable way and easy to plan, assign and manage the daily, monthly and weekly tasks/ activities. Cons There is no such thing that I dislike about this software. Switched from [Yanado](https://www.capterra.com/p/186901/Yanado/) BasicOps is more presentable compared and gives better insights in terms of progress. Review Source FF Fred F. Partner Marketing and Advertising Used the software for: 1-2 years ### "BasicOps helps me with my marketing practice" February 24, 2025 5.0 It was great, especially for repeating workflows. Pros It unifies tasks, storing and organizing knowledge and communications about projects in one place. It makes teams more productive and focused. Cons Like any new platform, it takes time to learn and set it up. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing BasicOps expense and complexity of asana made it uninteresting. Review Source MG Megan G. Graphic Designer Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Room for improvement " January 17, 2023 2.0 Average. Pros It’s nice to see what my teammates are busy working on. Cons The Ui and UX could be improved a lot. The Ui is very old and outdated. Not the most user friendly and that’s because the Ui is confusing. Review Source IC Istvan C. Software Engineer E-Learning Used the software for: 2+ years ### "Go BasicOps " February 7, 2025 5.0 It is a great matured product which can accelerate product development quite a bit. Having chats and other communication options always there can help teams to be very productive Pros Seamless integration of tasks, chats, access to documents Cons Sometimes login freezes up in the app, no complaints otherwise Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Really complicated to use and does not provide integrated communications Review Source VR Verified Reviewer Director of Engineering Internet Used the software for: Less than 6 months ### "Intuitive and easy to use planning tool." February 3, 2025 5.0 Very positive, I had quick satisfaction using the product the first time. Pros The main benefit of BasicOps compared to the many other products in this category o which I have used quite a few, are the very intuitive concepts, low threshold to get started and quick time to see that you have some success in using the product. Often you experience with new products that they fail on a lot of these points. BasicOps does a excellent job of nailing these. Cons The less than 100% integration with Active Directory. I would like to see that there is a easy & quick way to import groups and easy way to provision new users as they pop into AD. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing BasicOps We found that the onboarding and suitability to our needs were much better solved by BasicOps. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) To complicated to onboard new users, not intuitive enough. Review Source AS Amir S. CEO Computer Software Used the software for: 6-12 months ### "BasicOps hands down the best project management product in the market" February 1, 2025 5.0 Overall would highly recommend it. We have a small team of 10 people across many different geographies and with BasicOps we are much more organized and can easily track projects and also share actions and status. Also, the customer service has been superb. Pros \- very intuitive to use - an incredible number of features - was able to easily add my team members - can create projects and share with external customers - love the daily reminders on tasks I need to do Cons I have so far loved my experience, I really don't have any major complaints. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing BasicOps Much simpler product at a price point which was much more suitable for us Review Source MK Meghana K. Project Manager Education Management Used the software for: I used a free trial ### "BasicOps - highly recommend! " February 3, 2025 5.0 My overall experience with BasicOps has been very good! I have been able to unify all my tasks in one place, and schedule messages and meetings while creating new tasks for my projects. The usability of it is top-notch and helps with the simplifying of all the PM tasks. Pros BasicOps allows for all communication to be centralized, which makes the Project / Product Management side easier to be organized. I liked how there were different views for the task, whether that be through a list or calendar as it helped visualize tasks in different forms. I also liked how the calendar was integrated with messaging and video calls, so that everything is centralized to make communication easier. Cons Something I would add to BasicOps is easier features to have non-PM's interact with the product. There should be a PM view and a non-PM view so they aren't overwhelmed with seeing all the tasks that aren't theres, and only would view information relevant to them. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) I wanted everything to be on one platform (calendar, tickets, messaging, updates). Review Source LW Luke W. Customer Success Manager Information Technology and Services Used the software for: 6-12 months ### "More Productive Meetings with BasicOps!" February 13, 2024 5.0 My experience has been very positive! The company is run by a fantastic team that is very receptive to feedback that improves end user experiences. Pros I like that I am able to have access to a rich note taking and project management tool natively within my meeting client. BasicOps allows me the ability to focus on my meeting while it is underway, without having to multi-task across multiple screens and applications in order to effectively take notes while in a meeting. I also like how easy it is for me to organize my notes in BasicOps, which greatly helps my Account Management workflows! Cons BasicOps is powerful and feature rich. This is great! But this does add some complexity when the intent is to perform simple tasks. Like note taking in meetings for account management purposes. Switched from [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/) I was looking for a solution that leveraged Webex Meeting's embedded apps framework. Review Source Jon I. Principal Design Used the software for: Less than 6 months ### "Simple project management for design ops or creative teams" January 17, 2024 5.0 Highly recommend. Responsive support, simple and reliable. Pros Simple to use, great integrations with existing tools like Dropbox and Google Drive, Gmail, and Calendar. Also supports Office 365 and other popular tools like Zoom and WebEx. Cons Was a bit confusing at first as to how to setup to support members of team who are just clients or customers vs. employees, but made sense once we figured it out. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing BasicOps Simplicity, ease of use. Ability to extend with integrations. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Jira is overly complex to setup and has all sort of features irrelevant to our use cases in design. Review Source Ashley D. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great software for simple project management" January 30, 2023 4.0 It's been good to be able to schedule tasks quickly and be able to see progress in ream time. Pros I like that it's simple and easy to use. No real learning curve. It's UX is pleasant and not glitchy at all! The customer service team is stellar! They fix things quickly and implement new features on request. Cons I can't upload images to direction, which makes me need a separate software for directions in tasks themselves. Alternatives considered [Flowlu](https://www.capterra.com/p/166656/FLowlu/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing BasicOps Price, mainly. And now that I know the support team is awesome, that's another benefit. Review Source LM Luis M. ProductDesigner Arts and Crafts Used the software for: 1-2 years ### "Easy to use and intuitive " December 14, 2023 5.0 Pros I think is really easy creting and managing tasks Cons I dint like to use the platform on the browser, problem has been resolved with the desktop app Switched from [Trello](https://www.capterra.com/p/211559/Trello/) BasicOps offers more views for the tasks allowing me to see lists/scrumboard/calendar view/table Review Source SR Stephane R. Digital Marketing and Development Director Public Relations and Communications Used the software for: Less than 6 months ### "More than just an alternative" December 28, 2022 4.0 We migrated from another task manager with ease, thanks to a very logical UI. We are a team of 29 permanent staff, add to that contractors and clients, and I can say around 50 persons are using BasicsOps on a daily basis without friction. We created an onboarding video for new staff/clients/contractors, but I almost feel it's superfluous as BasicOps just explains itself. Pros Offering a clean and easy-to-understand User interface, BasicOps not only offer everything that the competitors do but even more. Kanban, and Gantt are normally expensive add-ons but come included. Cons – The ACLs (permissions) could be improved or be more granular.– Lack of localisation: e.g. BasicsOps is using MMDDYYYY which is fine for US, but not for the rest of the world. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Pricing and more adapted for our business workflows Review Source LN Luca N. CEO Information Technology and Services Used the software for: Less than 6 months ### "A great product - Waiting for it to reach its full potential" December 27, 2022 5.0 I love this product. It's definitively not perfect, but excellent support and ease of use go a long way, because, at the end of the day, no software can be perfect when it comes to team management.Starting the team on the work was easy, basically I just created the tasks and assigned them to the team members. Getting an overview on the status of the project is simple, thanks to the board view and the timeline view.We find the chat very useful, to avoid decentralising activities on other tools.Overall, I believe that this is a product with huge potential. Right now it has all of the basic features but I hope that it will build on them, possibly also adding some new ones. Pros I absolutely love the customer support and the ease of use Cons The most needed features for me are time tracking and a knowledge base.As of Dec 2022, there are basic versions for both of them, but more advanced versions should be offered to suit my needs. Alternatives considered [Taskade](https://www.capterra.com/p/170932/Taskade/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing BasicOps I bought BasicOps because it offered a life-time-deal and had the basic features I needed. Review Source JM Jacob M. Student Financial Services Used the software for: Less than 6 months ### "BasicOps User Experience" May 19, 2025 5.0 The search for a useful project management platform is a struggle, but BasicOps finds a useful niche that allows me and my team to work together with minimal friction. Pros BasicOps allows me to work with my team in the most efficient way possible, combining elements of both task management and communication. I am very fond of the personal feed feature, which allows me to track my individual tasks throughout the day. Cons Opening BasicOps can initially seem a little bit daunting, however the guides and hints quickly got me set up to use BasicOps to the most of its ability. Review Source DK Dhairya K. Search engine optimisation Marketing and Advertising Used the software for: 1-2 years ### "BasicOps Review " March 28, 2024 4.0 Pros Simplistic UI and looks make it very easy to use and helps track team's tasks and project as a whole Cons Nothing much, just reminders via notifications etc would be good and being able to track the progress of individual tasks via a graph and a heads up of not being able to meet targets etc via prediction. Review Source Ely D. Automated Systems Strategist Marketing and Advertising Used the software for: Less than 6 months ### "Great as is and had a ton of potential for a lot more" January 23, 2023 5.0 So far, I've loved the interface and easy of use of the platform better than any other system I've used over the years. Pros Honestly, the #1 reason I love this platform is it's clean interface. I've used several others, and they just seem clunky and not quite finished. Basic Ops has both form and function. Cons My only negative with the platform is the lack of ability to white label it for client access and attach our own domain for it. Hope this feature gets added soon. Switched from [SmartTask](https://www.capterra.com/p/149814/SmartTask/) Cleaner interface Review Source TK Thomas K. NetSuite Senior Systems Analyst Information Technology and Services Used the software for: 1-2 years ### "BasicOps Adminstrator & Application Support for our Team " June 25, 2024 5.0 Very Good. I have taken over the initial project setup task for our Team and I have found it easy to use as a project Administrator. We just completed an Advanced training class for our entire Team. Being able to ask specific questions during the class was very well received by our Team. \[sensitive content hidden\] was our instructor and knowledge and insight was awesome! Pros We have the ability for our customers to access BasicOps. We use it as a collaboration tool between them and our project implementation team. Cons None that I can think of at this moment. Review Source Response from BasicOps July 5, 2024 Thank you for taking the time to leave us a review! We strive to make collaboration between team members as seamless as possible, and we're happy to hear that you and your team are enjoying BasicOps. Thanks again! Christine D. Owner Law Practice Used the software for: 6-12 months ### "A Project Management App your Team will actually use!" December 27, 2022 5.0 Clarity across projects, easy to plan and execute work, easy to help my team move projects forward to completion. Pros Exceptionally easy to get started. This smart design includes everything you need to plan and execute work. Visualize in Kanban, Waterfall or Lists - it's up to you. Add automations.I LOVE the internal notes, team chat and discussion threads. Also, the integrations with Google Drive and Google Calendar help us prevent App-Switching. Cons I would like to see Google Meet integrated alongside Zoom. Also, I wish it had a direct CRM/Contact Management. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing BasicOps cost, scalability, external users Switched from [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[nTask](https://www.capterra.com/p/172292/nTask/) customization, active friendly team. Review Source KE Kaya E. Intern Computer Software Used the software for: Less than 6 months ### "Must Have!" August 22, 2023 5.0 Overall it was a great experience I would recommend it to any looking to manage their tasks while working in a team. Pros Team Communication is amazing, There are so many different ways to get in contact with team members all in one area. I can quickly assign different tasks to team members and reach out to them with any questions or concerns if I am stuck on something. Cons Interface could be updated, it's a bit old school but it's a minor critique. Review Source MM Mike M. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Better than other solutions" December 14, 2023 5.0 Wish I had used this product sooner. It could not be any more intuitive and stable. Pros \*Easy to use - the most intuitive UI in the market. It was so much easier to get onto and up to speed on this product compared to other solutions \*Customer Support - they are fast and knowledgeable and really care unlike the other popular vendors in this space \* Value - packaged and priced in a way that does not break the bank yet offers robuse functionality Cons N/A. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Ease of use and cost much better than Asana Review Source DT Dhruvi T. SEO Lead Marketing and Advertising Used the software for: 6-12 months ### "Here is my review for BasicOps" January 30, 2023 4.0 Overall I can say, BasicOps is a very helpful tool for task management. Pros Task management is done easily, mine as well as the team's. Also one can give a detailed update about their task and project. And it is very easy to use. I also liked this tool on Project level. Overall I can say, BasicOps is a very helpful tool for task management. Cons I sometimes get annoyed by the continuous notification I get on my email. Switched from [Yanado](https://www.capterra.com/p/186901/Yanado/) Critical in use Review Source MV Manoj V. PPC Execuative Marketing and Advertising Used the software for: 6-12 months ### "Great Team project management tool" January 13, 2023 5.0 Pros Easy to get started. This smart design includes everything you need to plan and execute work. It's a simple, yet powerful, platform that enables your team to effectively collaborate and communicate on any project. Cons There is nothing that comes to mind that we do not like about BasicOps Review Source MS Malene S. Editor Civic & Social Organization Used the software for: 1-2 years ### "Good overview + tracking of tasks" January 16, 2024 5.0 Opens new ways of co-working because we can share, develope and finish projects Pros Multifunctional - many options to improve co-working Cons It is difficuelt to point out though we got BasicOps to work very easy Review Source VS Viraj S. Continuous Improvement Engineer Chemicals Used the software for: Less than 6 months ### "Amazing User Experience" January 23, 2023 5.0 Pros Managing & Editing Tasks. Developing a Gantt Chart for time tracking. Cons In Timeline (Gantt Chart), it does not have any option to see timeline for particular tasks>sub-tasks. When I open it it shows the timeline of whole project and filter options does not have anything to see timeline by task. If you add it, it'll be more helpful during presentations for focusing on particular task. Currently, I am creating dummy project of that task to show timeline of just that task. Review Source LC Lori C. Writer Public Relations and Communications Used the software for: Less than 6 months ### "Writer using BO" January 20, 2023 5.0 Pros It is speedy and I like that tasks are easily listed in projects. Cons I don't like that alerts come through email. I would prefer the option to have pop up alerts when I am tagged in a task. I also don't like that the task disappears when I assign to someone else Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.