# Zomato for Business Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zomato for Business Software - reviews, pricing plans, popular comparisons to other Food Delivery products and more. Source: https://www.capterra.com/p/228639/Zomato --- # Zomato for Business Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Zomato for Business ## What is Zomato for Business? Hotel management and food delivery platform that helps businesses manage listings, menus, customer reviews, promotions, and deals. ## What is Zomato for Business used for? [Food Delivery](https://www.capterra.com/food-delivery-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 87% Neutral 9% Negative 4% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zomato for Business?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zomato.com/&name=Zomato for Business) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zomato for Business 4.3 (23) VS. [4.6 (99)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting Price Contact vendor Starting Price $499 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (23) Ease Of Use 4.7 (99) Value For Money 4.2 (18) Value For Money 4.4 (97) Customer Service 4.1 (19) Customer Service 4.6 (98) ## Zomato for Business alternatives [4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) [4.1 (188)](https://www.capterra.com/p/229272/DoorDash/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229272/DoorDash/) Highest Rated [Restroworks Cloud Kitchen Management Software](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/) [4.9 (85)](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012195/Restroworks-Cloud-Kitchen-Management-Software/) [GrubHub](https://www.capterra.com/p/210141/GrubHub/) [4.3 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210141/GrubHub/) [View all alternatives](https://www.capterra.com/p/228639/Zomato/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Ordering 4.5 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Tracks and processes online orders Food Delivery Dispatching 4.4 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Dispatch food deliveries Mobile Access 4.3 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Order Management 4.0 (14) 50.00% of 14 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Live Tracking 4.4 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Allow customers to track their order and keep them updated when the status changes. Loyalty Program 3.8 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Zomato for Business 30 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Accept and process credit card transactions Add customized logos and colors to align with company branding Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Dispatch food deliveries Serves restaurants Allows users to view inventory and build a menu that's appropriate Allow customers to track their order and keep them updated when the status changes. Identify the physical location of an individual, asset, device, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations Tracks and processes online orders Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Send messages via SMS Track the status over time for a request, process, asset, or transaction Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.0 (23) 4.0 Based on 23 reviews ## Pricing Value for money 4.2 (18) ### Starting price Contact vendor for pricing Free trial available Value for money 4.2 (18) 4.2 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (19) 4.1 Based on 19 reviews ## User reviews Overall rating 4.3 Based on 23 reviews Filter by rating 5(12) 4(8) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent EP Eti P. Engineer Animation ### "Worst ap. Dont use" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 5, 2024 Worst app. Please use any ither food delivery app Pros Nothing great about this app. All other apps gives same experience Cons Zomato is the worst app. Its total scam. If you have any issues in order or delivery , they give you minimum refund. Which will not even be equal to you money loss. You can't even xall customer care. They have option only to chat. So your money is completely at stake if you order anything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Abhishek g. software developer Arts and Crafts ### "Honest review of zomato" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 15, 2024 Pros Home delivery of food is the best thing , busy person is ready tospend some extra money for that. Cons I does not like that it charge to much money on the tax and etc. things from user Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VG Vivek G. Maneger Restaurants ### "Assign dilivery partner quikly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 1, 2024 Overall is good, only refund policy and higher commission . Pros Commision is very high for new and old merchants. Cons Actual food ready status and dispatch status to show customer Reasons for choosing Zomato for Business Payouts and support is very fast and in details sharing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Matta S. Student Education Management ### "Best Grocery online delivery app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 14, 2023 It is very easy to order any groceries items with in 10 minutes of time and it has many offers for better price and discounts Pros It delivers with in given time and it easy to order any groceries in the Zomato application and I mainly preferred for food because it delivers in just 10 minutes Cons It should not use current location it the major con of the application always we need enter address Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Prabhakar A. Student Higher Education ### "Online food delivery. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 12, 2023 The overall experience with zomato is great. This provides different dishes in different restaurants get together. Pros Zomato application is for best online food ordering. In this we can aslo book hotels. All the Restaurants are in your hands while using this platform. It has discount coupons also. Cons There is nothing least about this platform everything is good. The delivery boys are very loyal respect them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ganisetti U. Student Higher Education ### "Best food delivery platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 6, 2023 Experience with zomato is very good. They are giving coupons and discounts. Pros They are providing services very well. They are delivery in few minutes and also provides services in any time. Using this platform we can also book hotels. Cons There is no least about zomato very thing is perfect . The packing is very well food items are reached customer in time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP Gayathry P. Aiminister Publishing ### "Simple Zomato review for everyone" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 May 13, 2023 Its good and conveient to placa an order . Pros The loyalty and puntuality of the workers and the arrangments of the app Cons The extra delivery rate and more time required to reach the order Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Aditya P. Software Engineer Computer Software ### "Your One-Stop Site for Finding, Ordering, and Delivering Food" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2023 Overall, Zomato is absolutely something to think about if you're searching for a convenient way to order meals from a large range of restaurants or to find new locations to eat. Many foodies turn to it because it's a reliable platform with a user-friendly layout and a big database of restaurants. Pros Due of their tempting incentives, I had previously utilised Zomato before other apps. Excellent user interface and experience. Zomato enables you to select from a selection of foods according to your preferences and have it delivered hot to your door. The delivery personnel are kind and patient, and the packing is secure. Cons The shipping system and package handling are the aspects of zomato that I find objectionable. Their delivery method pools all other food orders, which causes deliveries to be delayed. The way packages are handled may use some improvement. Also, its delivery fees are extremely high for the closest region and require additional travel expenses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mohammad A. Software Engineer Computer Software ### ""Most efficient and best online food ordering management system."" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 12, 2023 Door step delivery.Genuine deals and offer regularly.Hot and delicious food provided.Best choice option.Better option for all small business man. Pros Zomato become the most trusted and valuable company in food ordering market.Zomato helps us to order online any food item.It allows us to save our precious time in this competitive world.Easy to track all the food item. Also we can check real time location of delivery boy. Cons It is not providing better customer support.The charges of delivery increasing day by day.Some delivery boy are not polite.Taxes and delivery charges increases in night. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Pritam R. Guest Scientist Research ### "A global food delivery chain" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 25, 2022 Very good. The customer service is satisfactory, Delivery persons are well mannered. Pros The software is light and well-decorated. Regional foods are given preferences and based on the previous orders selected suggestions are useful Cons The software is well and good. Only sometimes it shows one closed restaurant as open to deliver Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/228639/Zomato/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Deliveroo vs Zomato for Business](https://www.capterra.com/compare/228639-252491/Zomato-vs-Deliveroo)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)