# FaultFixers Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FaultFixers Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/228652/FaultFixers --- # FaultFixers Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FaultFixers ## What is FaultFixers? Maintenance management platform for fault reporting, maintenance scheduling, work assignment, custom forms & checklists, and messaging. ## What is FaultFixers used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £50 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FaultFixers?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://faultfixers.com/&name=FaultFixers) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FaultFixers 4.3 (3) VS. [4.8 (1,025)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price £50 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.8 (1,025) Value For Money 4.7 (3) Value For Money 4.7 (943) Customer Service 5.0 (3) Customer Service 4.8 (963) ## FaultFixers alternatives [4.8 (751)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (385)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Real-Time Data 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time Service History 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Approval Process Control 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Asset Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle FaultFixers 75 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar An itemized to do list that can be edited as tasks are completed Designed to serve commercial properties Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import, collect, and capture data from multiple sources Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digitally sign online documents Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Store and access documents, forms, and photos in one centralized place Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Information, data and reports that are being tracked over time Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Manage and track all job information and associated tasks Schedule predetermined or ad hoc maintenance services and labor requests Collection of images, videos and other digital content that can be used Access software remotely via mobile devices Manage and support multiple locations Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Streamlining repetitive tasks and activities through automated and predefined workflows Create, send, and track purchase orders and their statuses Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data For residential properties Assign available resources to various projects and tasks Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Track the duration and expiration of warranty as well as any obligations under that warranty Web form that allows users to enter data that is sent and processed for different reasons Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.0 (3) 4.0 Based on 3 reviews ## Pricing Value for money 4.7 (3) Free Trial Professional £50.00 Per User,Per Month It includes: - Reactive work order management - Digital Checklists/Forms - Multi-Site Management - File Uploads (Certificates, Photos, etc.) - Notifications (Mobile & Email) - Time & Cost Tracking - Recurring PPM Tasks - Reporter App & Portal - Unlimited Reporter Users - Asset Register & QR Asset Tagging - Intelligent Job Scheduling - Building Alerts Starter £35.00 Per User,Per Month It includes: - Reactive work order management - Digital Checklists/Forms - Multi-Site Management - File Uploads (Certificates, Photos, etc.) - Notifications (Mobile & Email) - Time & Cost Tracking Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AW Andy W. Electrician Sports ### "Faultfixers rates well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 18, 2025 Our full team use this for reporting jobs so we needed something that was quick and easy to use. This saves us time to do the manual jobs. Pros It is easy to use and you do not need a degree to understand the workings. The mobile app is also easy to use and understand and you can easily add media. Cons When using the app, if a location is not initially added, you cannot add one at a later date. I have however brought this up with the design team and they are to address this. Switched from [Enterprise Risk Manager](https://www.capterra.com/p/211192/Enterprise-Risk-Manager/) Not happy with the product and there did not seem to be any improvements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 19, 2025 Hi Andy, Thank you for your review! Really glad to hear how well you and the team are getting on with the App. I can confirm that the ability to move a task to a location after creating it is right at the top of our pipeline along with a bunch of features we are excited to share with you. Please do reach out again if you think of additional features you would like to see added. Kind regards Doug Jonathon Z. Deputy Estates Manager Real Estate ### "A great team with a good product." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 5, 2025 As a team they are very good at responding to quires and providing training. The system does mostly everything that we require with more planned features on the way. It is great to be able to keep track of the jobs, reactive and planned, in specific buildings and with different operators. Overall we are pleased with the program and the FaultFixers team. Pros The customer support is one of the best attributes in the company. It is a real hands on approach with real people you can talk to that are always happy to help. The program is also well set out and easier than other maintenance systems I have used. The team also take on suggestions from users and implement them.They even provide a system to suggest these. Cons It would be nice to have more performance monitoring built in the system. This is however coming from what I understand. Also, the team are happy to provide this information should you request it. However, having the information on the system would be a real benefit. Switched from [Infraspeak](https://www.capterra.com/p/163355/Infraspeak/) Cost and ease of use. Being a charity the cost of the system, without effecting the relevance to our company is important. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2025 Thank you for your lovely feedback. Really glad to hear you've gotten on so well with the product. We are happy to confirm that we will be releasing several performance monitoring features in the next 6 months along others. I'll be in touch with you directly when they go live. Kind regards Doug ES Emily S. Maintenance Manager Facilities Services ### "Impressive and constantly improving " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2025 The company have been so helpful and open to all our questions and suggestions. They have a voting page where you can suggest their next developments or bits in the app you'd like to see added or changed. Out of all the apps we'd looked in to, this was the easiest to navigate and has been a great choice moving forwards. The maintenance team were really impressed. The Fault Fixers team have also been very quick to reply to any questions that we've had about the app and we were able to arrange a zoom meeting to discuss some options around better ways to utilise the app. Pros Very easy to set up and run from a desktop computer. Is also a great way to build an asset profile for properties. Cons The cost is per user, meaning, if you have a large team, this can amount to a higher cost than other apps. Would be great if there was a set price for 1-5 users, 6-10 users, 10-20 users, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2025 Hi Emily, Thank you for the lovely feedback. It's great to hear how well you and your team are getting on with FaultFixers. I was alarmed to see you haven't been able to upload photos on mobile. This is certainly a feature of FaultFixers, this issue seems to only be affecting your account. If you can reach out to me at doug@faultfixers.com or through the chat function in app I will get this resolved for you as soon as possible. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)