---
title: "GlassHive Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about GlassHive Software - reviews, pricing plans, popular comparisons to other Intranet products and more."
source_url: "https://www.capterra.com/p/228676/GlassHive/"
page_type: "product"
language: "en"
---

# 

 GlassHive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GlassHive

## What is GlassHive?

GlassHive addresses the sales and marketing needs of businesses in the IT Industry (MSPs, MSSPs, VARs, Vendors, and more) with intuitive tools, pre-built content, insightful data, and automation. It was created to be a platform that unites sales, marketing, and operations with complete visibility and efficiency. Companies from all industries can leverage part or all of GlassHive - its intuitive scalability makes it a fantastic tool to grow with. It makes growing a business simple and fun.

## What is GlassHive used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 103 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$99

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Content Marketing / 2025
-   Email Tracking / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GlassHive?[Manage this product listing](https://www.g2.com/products/honey-glasshive/claim_requests/new?auto=true)

Rating Breakdown

4.7

+−

Features4.4

Value for Money4.8

Ease of Use4.6

Customer Service4.8

Rating Breakdown

4.7

Features4.4

Value for Money4.8

Ease of Use4.6

Customer Service4.8

## GlassHive Reviewers Verdict

Updated September 2026

AI summary

-   GlassHive is a strong fit for IT and MSP teams looking to centralize and automate their marketing activities.
-   Users most consistently value its marketing-focused features, customizable templates, and highly responsive customer support.
-   Teams benefit from easier campaign setup, targeted outreach, and ongoing support that helps them stay organized.
-   Buyers may need to accept some trade-offs in contact management flexibility, email formatting consistency, and lead handling.
-   GlassHive works best for marketing-driven MSPs, but may fall short for those needing advanced CRM or deeper sales management capabilities.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GlassHive

4.7 (103)

VS.

[4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$99

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (103)

Ease Of Use

4.0 (973)

Value For Money

4.8 (91)

Value For Money

4.0 (796)

Customer Service

4.8 (96)

Customer Service

4.1 (768)

## GlassHive alternatives

[4.3 (716)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/113540/Bitrix24/)

Highest Rated

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/)

## FAQs about GlassHive

Overview

### What problems does GlassHive solve?

GlassHive solves scattered contact data, disconnected marketing and CRM workflows, and time-consuming campaign execution by centralizing customer records, sales activities, email campaigns, landing pages, and collateral in one intuitive system. Sales reps, marketers, and channel teams benefit most through faster onboarding, easier pipeline tracking, clearer prospect journeys, and less manual reporting effort.

Answer based on 67 reviews

Overview

### Which roles and teams benefit most from GlassHive?

GlassHive is most used by marketing teams, sales and business development staff, and company leaders such as CEOs, presidents, and COOs. Marketing roles use it to manage campaigns and partner communications, sales teams support outreach and account growth, while executives track pipeline visibility, operational alignment, and revenue-focused performance.

Answer based on 103 reviews

Overview

### What company size and industries is GlassHive built for?

GlassHive is built for small tech businesses, with 100% of reviewers from small businesses and 74% in Information Technology and Services. It also serves Computer and Network Security firms at 12% and Marketing and Advertising companies at 4%, aligning with MSPs, MSSPs, VARs, vendors, and similar tech-focused organizations.

Answer based on 103 reviews

Features and Usability

### What are the key features of GlassHive?

GlassHive includes core CRM and marketing automation features such as contact management, campaign management, email marketing, landing pages and web forms, plus real-time campaign analytics with open and click tracking. Differentiating features include customer journeys, prebuilt templates and content libraries, sales pipeline management, task lists, and ConnectWise integrations.

Answer based on 45 reviews

Integrations

### Which third-party tools and platforms does GlassHive integrate with?

GlassHive integrates with Microsoft Outlook and Office Exchange for email and calendar activity, ConnectWise PSA and ScreenConnect for service management, and HubSpot Marketing Hub, HubSpot CRM, Electrik.AI, and Wistia for marketing, CRM, and content workflows. Reviewer mentions most often confirm Outlook and ConnectWise-related connections.

Answer based on 23 reviews

Getting Started and Support

### How easy is it to onboard and train a team on GlassHive?

GlassHive offers in-person training, live online sessions, webinars, documentation, and videos. Most sales and marketing users report quick onboarding and easy navigation, with some learning the basics within a month. New CRM users often adapt well, while admins or users handling advanced features and setup may need more time and guided support.

Answer based on 20 reviews

Getting Started and Support

### What customer support options does GlassHive offer, and how do users rate the experience?

GlassHive offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and available in real time, especially through chat and calls. Some mention slower replies at times, setup issues that took longer to resolve, and a need for clearer training and communication around updates.

Answer based on 45 reviews

Features and Usability

### How well does GlassHive handle campaign management?

GlassHive makes campaign management easy to learn and quick to launch for marketing and sales teams. Many users like list imports, prebuilt journeys, lead tracking, and campaign performance visibility. Some teams want better segmentation, easier navigation during setup, stronger editing controls, and fewer bugs or slowdowns while building campaigns.

Answer based on 25 reviews

Features and Usability

### Is GlassHive good for email marketing?

GlassHive works well for email marketing, especially for small business teams that want fast setup and clear engagement tracking. Many users like template creation, drip campaigns, landing pages, and open and click reporting. Some teams run into email editor limits, formatting differences after send, authentication issues, or spam-related delivery concerns.

Answer based on 24 reviews

## Who uses GlassHive?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 14,838 Intranet reviews

Capterra data shows that buyers of CRM software rank the following features as their top priorities:

-   **Data Security** (**51%** of reviewers rated this feature as critical)
-   **Customer Database** (**52%**)
-   **Real-Time Data** (**56%**)

GlassHive supports **Customer Database** and **Real-Time Data**, giving teams a central place to store customer records and access current information for faster sales and relationship decisions. However, it does not offer **Data Security**. Instead, it provides other features that reviewers also rate as important, including **Contact Database** (**47%**) and **Contact Management** (**44%**), helping businesses keep contact details organized, track interactions more clearly, and manage customer relationships more efficiently.

Customer Database

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Real-Time Data

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Receive data and information in real time

Contact Database

4.6 (45)

77.78% of 45 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contact Management

4.6 (51)

66.67% of 51 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Lead Management

4.5 (44)

70.45% of 44 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Sales Pipeline Management

4.5 (44)

61.36% of 44 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

GlassHive 78 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Delivery: Distributing content through various platforms or channels
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Publishing Options: Facilitates online authoring and publishing of the content
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- File Management: Create, save, and store files
- For Sales Teams/Organizations: Caters to sales teams
- Forecasting: Form predictions based on past and present data/trends
- Form Builder: Adds a customizable form to the landing page, usually for the purposes of lead generation
- Image Editing: Edit, touch up, and convert images for publishing
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- List Management: Manage contacts across multiple mailing lists
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
- Sales Pipeline Management: Pipeline view and tracking lead status
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Segmentation: Group leads or contacts based on their specific characteristics
- Subscriber Management: Add or remove subscribers from mailing lists
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Version Control: Track revisions and updates made to files and navigate between different versions
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Website Publishing Options: Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (103)

4.4

Based on 103 reviews

## Pricing

Value for money

4.8 (91)

Free Trial

Basic

$99.00

Per User,Per Month

Value for money

4.8 (91)

4.8

Based on 91 reviews

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[

Wistia](https://www.capterra.com/p/82313/Wistia/)[

Office Exchange](https://www.capterra.com/p/79312/Office-Exchange/)[

Electrik.AI](https://www.capterra.com/p/202143/Google-Analytics-Hit-Level-Data-Extractor/)[

Salefish](https://www.capterra.com/p/128959/Salefish/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (96)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (96)

4.8

Based on 96 reviews

## User reviews

Overall rating

4.7

Based on 103 reviews

Filter by rating

5(74)

4(24)

3(5)

2(0)

1(0)

Mentioned topic

Sorted by most recent

FF

Fernando F.

CEO - IT Consulting

Information Technology and Services

### "Marketing Automation for The IT Pro"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 21, 2024

So far I am happy with GlassHive and I intend to continue using it for a while.

Pros

GlassHive has made it easy and engaging to setup and run marketing campaigns. Their focus in the IT and MSP channel makes it great as they provides great templated material and guides that help industry professional setup their marketing campaigns and track engagement and sales. They also are developing partnerships with industry companies that help add content, like Microsoft.

Cons

It has a bit of a learning curve and without help it takes time to get going.

Reasons for choosing GlassHive

I liked what I saw and the features. I like that it had templates and campaigns ready for me to use and could help me create new ones, and their partnership with Microsoft has provided me some assistance getting up and running with it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WP

Will P.

Business Development Manager

Information Technology and Services

### "Glass Hive for professional proposals "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2024

great support, easy to use and manage pipeline, still a few features lacking but overall good

Pros

Glass Hive for professional proposals, easy to spin up collateral

Cons

still cant upload existing documents to edit, no dialer for tracking calls, reporting broken, site runs really slow

Switched from

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

ease of use and document creation, collateral builder

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

David A.

Director of strategic partnerships

Information Technology and Services

### "Using glass hive to prospect leads"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 27, 2024

I’m happy so far with Glass Hive and it has made my job easier especially when I had never had a central location to work with leads and opportunities.

Pros

I like glass hive, because it is robust and gives me a perfect place to work from before we migrate opportunities to our main system. I like the ease of use and the excellent support from Glass Hive.

Cons

I have only used glass hive for six months, and I am still learning how to best utilize its features. However, there are a few functions, I’d like to see improved to adapt further with how I use it personally for my particular role.

Switched from

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)

Our firm uses a autotask, four the majority of the operations of the company. So I haven’t changed so much as I use glass hive for specific tasks that auto task does not do well.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing GlassHive

Cost was a main consideration. And frankly glass hive does what I need at a much lower price point.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CM

Chris M.

Operations Manager

Information Technology and Services

### "OxygenIT Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 27, 2024

Very Intuitive and easy to use. Combining CRM with Marketing is a great faeture.

Pros

Combining CRM with Sales Management and Marketing

Cons

Integration with Autotask is not great. It doesn't have an auto feed. Reporting is not very good. Ability to export date is no good

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing GlassHive

Mostly around cost of the product and features compared to other choices

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AI

Agha Imran Z.

Sales Rep

Information Technology and Services

### "Good CRM to use for SMB"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 27, 2024

Pros

Ease of use Ease of setup Ease of addition of new user Reporting ability

Cons

Heavy focus on marketing and less on sales stages. Improvement needs to be made with task management and auto-generation of tasks.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HM

Harold M.

President

Information Technology and Services

### "Responsive company, always adding features "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2024

Really really good. We had it partially included previously with a vendor relationship but opted to just start paying for it for the entire marketing team.

Pros

This service we receive is excellent, and visually it is so much easier to use than so many other options out there

Cons

So much functionality that it’s hard to sometimes remember what we can do with the platform.

Switched from

[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

More robust, content included is highly relevant to our industry

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing GlassHive

Value was much better - and seemed visually easier to use.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MW

Michelle W.

Chief Revenue Officer

Information Technology and Services

### "GlassHive - User Friendly and Amazing Content"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2024

Pros

So much to say great things about - user friendly, amazing content, integrations, branding, tracking, client information, dashboards, amazing customer service, intuitive and cost effective.

Cons

Nothing - looking forward to new integrations as they come available and updated.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MK

Megan K.

Chief Consultant

Marketing and Advertising

### "Affordable CRM for MSPs"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 15, 2024

Overall things have been pretty great. Support is quick and \[sensitive content hidden\] is amazing

Pros

Price point. Magic Branding. Templates.

Cons

Lead scoring is broken as it sees someone with a Spam filter as the IDEAL lead. There is no dialing I glassHive

Switched from

[Mindmatrix](https://www.capterra.com/p/126063/Mindmatrix/)

I will never do mindmatrix again overpriced garbage

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DS

Dallas S.

Sales Executive

Computer & Network Security

### "Glasshive experience"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

February 15, 2024

Pros

Aesthetically pleasing UI! It looks very pretty and relatively easy to use.

Cons

Difficult to prioritize leads and keep in front me. It's like an additional tool that I have not really seen the value in yet. I have only been using it 5 months. It's hard to comb through leads and capitalize on them. I have not yet been able to turn any of these leads into a sales opportunity.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BL

Beits L.

Owner

Information Technology and Services

### "Great email marketing platform and CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2024

Great experience overall. we used MindMatrix before, and a few other branded solutions over the years. GlassHive is our favorite and most intuitive so far.

Pros

It's a one-stop shop for my MSP. we use it for social media marketing campaigns, email drip campaigns, CRM, and integration with Autotask/ DATTO PSA. works great and great service!

Cons

Only issue we found that I wish we didn't, was that you can't associate 2 email addresses under one contact.

Switched from

[Mindmatrix](https://www.capterra.com/p/126063/Mindmatrix/)

price, complexity issues and long term commitment that we didn't want to have at that time.

Alternatives considered

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

[Mindmatrix](https://www.capterra.com/p/126063/Mindmatrix/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/228676/GlassHive/reviews/)

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Popular comparisons

[Bitrix24 vs GlassHive](https://www.capterra.com/compare/113540-228676/Bitrix24-vs-GlassHive)