# GlassHive Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GlassHive Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/228676/GlassHive --- # GlassHive Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GlassHive ## What is GlassHive? GlassHive addresses the sales and marketing needs of businesses in the IT Industry (MSPs, MSSPs, VARs, Vendors, and more) with intuitive tools, pre-built content, insightful data, and automation. It was created to be a platform that unites sales, marketing, and operations with complete visibility and efficiency. Companies from all industries can leverage part or all of GlassHive - its intuitive scalability makes it a fantastic tool to grow with. It makes growing a business simple and fun. ## What is GlassHive used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 103 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Content Marketing / 2025 - Email Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GlassHive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://glasshive.com/&name=GlassHive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GlassHive 4.7 (103) VS. [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $99 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (103) Ease Of Use 4.0 (957) Value For Money 4.8 (91) Value For Money 4.2 (780) Customer Service 4.8 (96) Customer Service 4.0 (752) ## GlassHive alternatives [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/) ## Who uses GlassHive? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 103 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 103 reviews Sales & Business Development 43% Sales & Business Development 43% Marketing 22% Administrative 13% Entrepreneurs/ Owners 7% Others 13% Top industries Based on 103 reviews Information Technology and Services 79% Computer & Network Security 13% Marketing and Advertising 4% Telecommunications 2% Other 2% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.6 (51) 66.67% of 51 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Contact Database 4.6 (45) 77.78% of 45 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Lead Management 4.5 (44) 70.45% of 44 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 4.5 (44) 61.36% of 44 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Lead Capture 4.5 (42) 54.76% of 42 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Email Campaign Management 4.7 (40) 82.50% of 40 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns GlassHive 72 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Create and automatically send premade copy in response to customer messages Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Track the amount of clicks on individual products to measure campaign results Provides a channel for team members to share media files, communicate, and work together Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Facilitates online authoring and publishing of the content Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Predefined actions automatically performed on the occurance of specific events Caters to sales teams Form predictions based on past and present data/trends Adds a customizable form to the landing page, usually for the purposes of lead generation Edit, touch up, and convert images for publishing Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Manage contacts across multiple mailing lists Automate workflows and trigger campaigns based on customer actions Manage multiple campaigns in one system Allows for businesses to run a variety of different campaigns across different channels Track all opportunities for potential sales and convert them into recurring revenue A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Group leads or contacts based on their specific characteristics Add or remove subscribers from mailing lists Process of managing customer subscription lifecycle for a recurring service or a product Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Web form that allows users to enter data that is sent and processed for different reasons Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (103) 4.4 Based on 103 reviews ## Pricing Value for money 4.8 (91) Free Trial Basic $99.00 Per User,Per Month Value for money 4.8 (91) 4.8 Based on 91 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Wistia](https://www.capterra.com/p/82313/Wistia/)[ Office Exchange](https://www.capterra.com/p/79312/Office-Exchange/)[ Google Analytics Hit Level Data Extractor](https://www.capterra.com/p/202143/Google-Analytics-Hit-Level-Data-Extractor/)[ Salefish](https://www.capterra.com/p/128959/Salefish/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (96) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (96) 4.8 Based on 96 reviews ## User reviews Overall rating 4.7 Based on 103 reviews Filter by rating 5(74) 4(24) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent FF Fernando F. CEO - IT Consulting Information Technology and Services ### "Marketing Automation for The IT Pro" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 21, 2024 So far I am happy with GlassHive and I intend to continue using it for a while. Pros GlassHive has made it easy and engaging to setup and run marketing campaigns. Their focus in the IT and MSP channel makes it great as they provides great templated material and guides that help industry professional setup their marketing campaigns and track engagement and sales. They also are developing partnerships with industry companies that help add content, like Microsoft. Cons It has a bit of a learning curve and without help it takes time to get going. Reasons for choosing GlassHive I liked what I saw and the features. I like that it had templates and campaigns ready for me to use and could help me create new ones, and their partnership with Microsoft has provided me some assistance getting up and running with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WP Will P. Business Development Manager Information Technology and Services ### "Glass Hive for professional proposals " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2024 great support, easy to use and manage pipeline, still a few features lacking but overall good Pros Glass Hive for professional proposals, easy to spin up collateral Cons still cant upload existing documents to edit, no dialer for tracking calls, reporting broken, site runs really slow Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) ease of use and document creation, collateral builder Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. David A. Director of strategic partnerships Information Technology and Services ### "Using glass hive to prospect leads" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2024 I’m happy so far with Glass Hive and it has made my job easier especially when I had never had a central location to work with leads and opportunities. Pros I like glass hive, because it is robust and gives me a perfect place to work from before we migrate opportunities to our main system. I like the ease of use and the excellent support from Glass Hive. Cons I have only used glass hive for six months, and I am still learning how to best utilize its features. However, there are a few functions, I’d like to see improved to adapt further with how I use it personally for my particular role. Switched from [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) Our firm uses a autotask, four the majority of the operations of the company. So I haven’t changed so much as I use glass hive for specific tasks that auto task does not do well. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing GlassHive Cost was a main consideration. And frankly glass hive does what I need at a much lower price point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Chris M. Operations Manager Information Technology and Services ### "OxygenIT Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 27, 2024 Very Intuitive and easy to use. Combining CRM with Marketing is a great faeture. Pros Combining CRM with Sales Management and Marketing Cons Integration with Autotask is not great. It doesn't have an auto feed. Reporting is not very good. Ability to export date is no good Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing GlassHive Mostly around cost of the product and features compared to other choices Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AI Agha Imran Z. Sales Rep Information Technology and Services ### "Good CRM to use for SMB" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 27, 2024 Pros Ease of use Ease of setup Ease of addition of new user Reporting ability Cons Heavy focus on marketing and less on sales stages. Improvement needs to be made with task management and auto-generation of tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HM Harold M. President Information Technology and Services ### "Responsive company, always adding features " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2024 Really really good. We had it partially included previously with a vendor relationship but opted to just start paying for it for the entire marketing team. Pros This service we receive is excellent, and visually it is so much easier to use than so many other options out there Cons So much functionality that it’s hard to sometimes remember what we can do with the platform. Switched from [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) More robust, content included is highly relevant to our industry Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing GlassHive Value was much better - and seemed visually easier to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Michelle W. Chief Revenue Officer Information Technology and Services ### "GlassHive - User Friendly and Amazing Content" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2024 Pros So much to say great things about - user friendly, amazing content, integrations, branding, tracking, client information, dashboards, amazing customer service, intuitive and cost effective. Cons Nothing - looking forward to new integrations as they come available and updated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Megan K. Chief Consultant Marketing and Advertising ### "Affordable CRM for MSPs" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 15, 2024 Overall things have been pretty great. Support is quick and \[sensitive content hidden\] is amazing Pros Price point. Magic Branding. Templates. Cons Lead scoring is broken as it sees someone with a Spam filter as the IDEAL lead. There is no dialing I glassHive Switched from [Mindmatrix](https://www.capterra.com/p/126063/Mindmatrix/) I will never do mindmatrix again overpriced garbage Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Dallas S. Sales Executive Computer & Network Security ### "Glasshive experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 February 15, 2024 Pros Aesthetically pleasing UI! It looks very pretty and relatively easy to use. Cons Difficult to prioritize leads and keep in front me. It's like an additional tool that I have not really seen the value in yet. I have only been using it 5 months. It's hard to comb through leads and capitalize on them. I have not yet been able to turn any of these leads into a sales opportunity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Beits L. Owner Information Technology and Services ### "Great email marketing platform and CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2024 Great experience overall. we used MindMatrix before, and a few other branded solutions over the years. GlassHive is our favorite and most intuitive so far. Pros It's a one-stop shop for my MSP. we use it for social media marketing campaigns, email drip campaigns, CRM, and integration with Autotask/ DATTO PSA. works great and great service! Cons Only issue we found that I wish we didn't, was that you can't associate 2 email addresses under one contact. Switched from [Mindmatrix](https://www.capterra.com/p/126063/Mindmatrix/) price, complexity issues and long term commitment that we didn't want to have at that time. Alternatives considered [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/) [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [Mindmatrix](https://www.capterra.com/p/126063/Mindmatrix/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/228676/GlassHive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Bitrix24 vs GlassHive](https://www.capterra.com/compare/113540-228676/Bitrix24-vs-GlassHive)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)