# GlassHive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GlassHive Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/228676/GlassHive/alternatives

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# 

 GlassHive Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GlassHive

## What is GlassHive?

GlassHive addresses the sales and marketing needs of businesses in the IT Industry (MSPs, MSSPs, VARs, Vendors, and more) with intuitive tools, pre-built content, insightful data, and automation. It was created to be a platform that unites sales, marketing, and operations with complete visibility and efficiency. Companies from all industries can leverage part or all of GlassHive - its intuitive scalability makes it a fantastic tool to grow with. It makes growing a business simple and fun.

## What is GlassHive used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)

Overall rating

Based on 103 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$99

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for GlassHive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://glasshive.com/&name=GlassHive)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GlassHive

4.7 (103)

VS.

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$99

Per User, Per Month

Starting Price

$61

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (103)

Ease Of Use

4.0 (951)

Value For Money

4.8 (91)

Value For Money

4.2 (774)

Customer Service

4.8 (96)

Customer Service

4.0 (746)

## GlassHive alternatives

Highest Rated

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (1,132)](https://www.capterra.com/p/148516/Marketing-360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

## Who uses GlassHive?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

4.6 (51)

66.67% of 51 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Contact Database

4.6 (45)

77.78% of 45 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Lead Management

4.5 (44)

70.45% of 44 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Sales Pipeline Management

4.5 (44)

61.36% of 44 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Lead Capture

4.5 (42)

54.76% of 42 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Email Campaign Management

4.7 (40)

82.50% of 40 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

GlassHive 72 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Create and automatically send premade copy in response to customer messages

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Track the amount of clicks on individual products to measure campaign results

Provides a channel for team members to share media files, communicate, and work together

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Predefined actions automatically performed on the occurance of specific events

Caters to sales teams

Form predictions based on past and present data/trends

Adds a customizable form to the landing page, usually for the purposes of lead generation

Edit, touch up, and convert images for publishing

Track interaction history by documenting conversations for contacts

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Manage multiple campaigns in one system

Allows for businesses to run a variety of different campaigns across different channels

Track all opportunities for potential sales and convert them into recurring revenue

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Plan availability and assign specific time slots for tasks and resources

Group leads or contacts based on their specific characteristics

Add or remove subscribers from mailing lists

Process of managing customer subscription lifecycle for a recurring service or a product

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Web form that allows users to enter data that is sent and processed for different reasons

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (103)

4.4

Based on 103 reviews

## Pricing

Value for money

4.8 (91)

Free Trial

Basic

$99.00

Per User,Per Month

Value for money

4.8 (91)

4.8

Based on 91 reviews

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[

Wistia](https://www.capterra.com/p/82313/Wistia/)[

Office Exchange](https://www.capterra.com/p/79312/Office-Exchange/)[

Google Analytics Hit Level Data Extractor](https://www.capterra.com/p/202143/Google-Analytics-Hit-Level-Data-Extractor/)[

Salefish](https://www.capterra.com/p/128959/Salefish/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (96)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (96)

4.8

Based on 96 reviews

## User reviews

Overall rating

4.7

Based on 103 reviews

Filter by rating

5(74)

4(24)

3(5)

2(0)

1(0)

Mentioned topic

Sorted by most recent

FF

Fernando F.

CEO - IT Consulting

Information Technology and Services

### "Marketing Automation for The IT Pro"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 21, 2024

So far I am happy with GlassHive and I intend to continue using it for a while.

Pros

GlassHive has made it easy and engaging to setup and run marketing campaigns. Their focus in the IT and MSP channel makes it great as they provides great templated material and guides that help industry professional setup their marketing campaigns and track engagement and sales. They also are developing partnerships with industry companies that help add content, like Microsoft.

Cons

It has a bit of a learning curve and without help it takes time to get going.

Reasons for choosing GlassHive

I liked what I saw and the features. I like that it had templates and campaigns ready for me to use and could help me create new ones, and their partnership with Microsoft has provided me some assistance getting up and running with it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WP

Will P.

Business Development Manager

Information Technology and Services

### "Glass Hive for professional proposals "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2024

great support, easy to use and manage pipeline, still a few features lacking but overall good

Pros

Glass Hive for professional proposals, easy to spin up collateral

Cons

still cant upload existing documents to edit, no dialer for tracking calls, reporting broken, site runs really slow

Switched from

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

ease of use and document creation, collateral builder

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

David A.

Director of strategic partnerships

Information Technology and Services

### "Using glass hive to prospect leads"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 27, 2024

I’m happy so far with Glass Hive and it has made my job easier especially when I had never had a central location to work with leads and opportunities.

Pros

I like glass hive, because it is robust and gives me a perfect place to work from before we migrate opportunities to our main system. I like the ease of use and the excellent support from Glass Hive.

Cons

I have only used glass hive for six months, and I am still learning how to best utilize its features. However, there are a few functions, I’d like to see improved to adapt further with how I use it personally for my particular role.

Switched from

[Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)

Our firm uses a autotask, four the majority of the operations of the company. So I haven’t changed so much as I use glass hive for specific tasks that auto task does not do well.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing GlassHive

Cost was a main consideration. And frankly glass hive does what I need at a much lower price point.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Chris M.

Operations Manager

Information Technology and Services

### "OxygenIT Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 27, 2024

Very Intuitive and easy to use. Combining CRM with Marketing is a great faeture.

Pros

Combining CRM with Sales Management and Marketing

Cons

Integration with Autotask is not great. It doesn't have an auto feed. Reporting is not very good. Ability to export date is no good

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing GlassHive

Mostly around cost of the product and features compared to other choices

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AI

Agha Imran Z.

Sales Rep

Information Technology and Services

### "Good CRM to use for SMB"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 27, 2024

Pros

Ease of use Ease of setup Ease of addition of new user Reporting ability

Cons

Heavy focus on marketing and less on sales stages. Improvement needs to be made with task management and auto-generation of tasks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HM

Harold M.

President

Information Technology and Services

### "Responsive company, always adding features "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2024

Really really good. We had it partially included previously with a vendor relationship but opted to just start paying for it for the entire marketing team.

Pros

This service we receive is excellent, and visually it is so much easier to use than so many other options out there

Cons

So much functionality that it’s hard to sometimes remember what we can do with the platform.

Switched from

[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

More robust, content included is highly relevant to our industry

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing GlassHive

Value was much better - and seemed visually easier to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Michelle W.

Chief Revenue Officer

Information Technology and Services

### "GlassHive - User Friendly and Amazing Content"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 16, 2024

Pros

So much to say great things about - user friendly, amazing content, integrations, branding, tracking, client information, dashboards, amazing customer service, intuitive and cost effective.

Cons

Nothing - looking forward to new integrations as they come available and updated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Megan K.

Chief Consultant

Marketing and Advertising

### "Affordable CRM for MSPs"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 15, 2024

Overall things have been pretty great. Support is quick and \[sensitive content hidden\] is amazing

Pros

Price point. Magic Branding. Templates.

Cons

Lead scoring is broken as it sees someone with a Spam filter as the IDEAL lead. There is no dialing I glassHive

Switched from

[Mindmatrix](https://www.capterra.com/p/126063/Mindmatrix/)

I will never do mindmatrix again overpriced garbage

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Dallas S.

Sales Executive

Computer & Network Security

### "Glasshive experience"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

February 15, 2024

Pros

Aesthetically pleasing UI! It looks very pretty and relatively easy to use.

Cons

Difficult to prioritize leads and keep in front me. It's like an additional tool that I have not really seen the value in yet. I have only been using it 5 months. It's hard to comb through leads and capitalize on them. I have not yet been able to turn any of these leads into a sales opportunity.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BL

Beits L.

Owner

Information Technology and Services

### "Great email marketing platform and CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2024

Great experience overall. we used MindMatrix before, and a few other branded solutions over the years. GlassHive is our favorite and most intuitive so far.

Pros

It's a one-stop shop for my MSP. we use it for social media marketing campaigns, email drip campaigns, CRM, and integration with Autotask/ DATTO PSA. works great and great service!

Cons

Only issue we found that I wish we didn't, was that you can't associate 2 email addresses under one contact.

Switched from

[Mindmatrix](https://www.capterra.com/p/126063/Mindmatrix/)

price, complexity issues and long term commitment that we didn't want to have at that time.

Alternatives considered

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

[Mindmatrix](https://www.capterra.com/p/126063/Mindmatrix/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/228676/GlassHive/reviews/)

Popular comparisons

[Bitrix24 vs GlassHive](https://www.capterra.com/compare/113540-228676/Bitrix24-vs-GlassHive) 

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