# Page 4 | GlassHive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is GlassHive the right CRM solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/228676/GlassHive/reviews --- GlassHive 4.7 (103) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of GlassHive ## Showing most helpful reviews Showing 76-100 of 103 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MD Marie D. Marketing Specialist Information Technology and Services Used the software for: 6-12 months ### "Great support and resources" November 28, 2023 4.0 Pros Their support team was real and responsive. I also enjoyed the content inspiration from the marketing plans and collaterals. Cons No undo button. A lot of bugs. Emails would sometimes format differently than in the preview. Review Source Matthew M. Sr. Account Executive - Sales Telecommunications Used the software for: Less than 6 months ### "Lots of features" January 19, 2024 4.0 Pros Robust feature set and capabilities. I like that it can sync to multiple CRM systems. Cons Lots of features means it can be a bit intimidating and complex. Fortunately, our Product Experience Manager and support team has been awesome with assisting. Review Source MB Morgan B. Director of Marketing Computer & Network Security Used the software for: Less than 6 months ### "GlassHive Review" January 19, 2024 5.0 Pros I like that GlassHive is continually developing at a rapid speed. There are so many features at your fingertips, it is like combining 3-4 marketing platforms into one. Their customer service is also very responsive, and if I ever have a question they are happy to join a call and explain. Cons Because GlassHive is new and developments are happening in front of my eyes, easy of use can sometimes decline, and if I am not on the website for a few days I come back to changes that I didn't know about and can have difficulty navigating. Review Source AIZ Agha Imran Z. Sales Rep Information Technology and Services Used the software for: Less than 6 months ### "Good CRM to use for SMB" February 27, 2024 5.0 Pros Ease of use Ease of setup Ease of addition of new user Reporting ability Cons Heavy focus on marketing and less on sales stages. Improvement needs to be made with task management and auto-generation of tasks. Review Source AB Ashley B. Internal Support Information Technology and Services Used the software for: 6-12 months ### "GlassHive Review" December 7, 2023 3.0 I like how easy it is to create email marketing material, just don't like that it shows up different when sent out to everyone's email. Pros It is easy to use and creates a nice looking product Cons The email sent out by glasshive that I create never looks the same as the material I create on the website. Ex: the button feature: Looks good on your website but when email arrives it is a different shape and has the words are put in the button 2 times stacked on top of each other. Doesn't look professional. Review Source BB Bill B. President Information Technology and Services Used the software for: Less than 6 months ### "Worked better than expected" September 25, 2022 5.0 Our experience has been very positive. Very straight forward and polished system to deal with. Support has been fantastic. Pros It does everything that we need it to do. Cons So far, there hasn't been anything that we've disliked. Review Source BC Brett C. Marketing Coordinator Information Technology and Services Used the software for: Less than 6 months ### "Enjoying the simplicity and powerful features" September 27, 2022 5.0 Pros The ease of use and integrations. I've enjoyed the support as well. Cons I wish there was an easy way to navigate to the leads and performance directly from a campaign, or report. Possibly better segmentation options. Review Source MS Mark S. Senior Account Executive Information Technology and Services Used the software for: Less than 6 months ### "Honey CRM" June 10, 2021 4.0 Overall, it has been very easy to learn and to use. Importing lists, creating prospecting lists, and creating marketing campaigns. Pros I have used several CRM's in the past and some of the features that I like about Honey is the tracking of email opens and clicks on links within email campaigns. The customization of templates and the automation features of scheduling a campaign and scheduling tasks within a customer's journey, which is also a custom build of work flow. Cons The view of templates is difficult to work with because the name of the template is not fully visable, and would prefer a detailed list view. Reason for choosing GlassHive not sure Review Source MW Michelle W. Chief Revenue Officer Information Technology and Services Used the software for: Less than 6 months ### "GlassHive - User Friendly and Amazing Content" February 16, 2024 5.0 Pros So much to say great things about - user friendly, amazing content, integrations, branding, tracking, client information, dashboards, amazing customer service, intuitive and cost effective. Cons Nothing - looking forward to new integrations as they come available and updated. Review Source TD Tyler D. Solutions Consultant Information Technology and Services Used the software for: Less than 6 months ### "All Around Great CRM" April 26, 2023 5.0 10 out of 10 Pros The reporting and keeping track of leads Cons No complaints right now. Has been working great Review Source MH Martina H. Strategic Services Director Information Technology and Services Used the software for: Less than 6 months ### "Great customer service! " June 10, 2021 5.0 Pros We have been using Honey CRM for a little while, and so far, it's been working really well, but our favorite "feature" by far has been the customer service team. They are very responsive and are dedicated to working with you to answer any questions you may have. Cons There are still some features in the software itself that seem to be missing, but the team is also working hard to continue implementing new features on a regular basis; so, I'm confident that these features will be added sooner rather than later. Review Source RZ Robert Z. Account Executive Information Technology and Services Used the software for: Less than 6 months ### "GlassHive Review" June 8, 2023 4.0 Overall very happy Pros The ease of emailing all your leads and the tracking capability of seeing what the leads clicked on. Cons I click on the company name and contact the leads on that page, but to go to the next lead i have to back click and then scroll to the next lead then click the company name. It would be better if there was a button that i could click to go to the next company lead. Review Source AG Albir G. Apple soultions specialist Information Technology and Services Used the software for: Less than 6 months ### "Worth it!" August 25, 2023 5.0 Pros I love how easy it is to use alongside the UI feels great. Cons I wish I could figure out how or when I get more leads Review Source RJ Rabecca J. Marketing Coordinator Information Technology and Services Used the software for: Less than 6 months ### "Glasshive Review" January 20, 2024 5.0 Pros Constant support with the team no matter what time you reach out and it’s fast. Cons Too many things to do. Like too many subpages Review Source AP Alec P. Growth Manager Marketing and Advertising Used the software for: 1-2 years ### "Easy to adopt" July 12, 2022 5.0 Pros GlassHive is easy to adapt to a small and/or growing business. Onboarding was smooth and the learning curve was minimal. GlassHive really helped us create our first marketing initiatives. The analytics and intuitive pipelines also helped keep us bought in to our new SOPs. Cons I would like to see more power features added. While the ceiling in GlassHive is high, I feel it could be higher. Review Source PK Peter K. Managing Partner Information Technology and Services Used the software for: Less than 6 months ### "\[SENSITIVE CONTENT\] has been amazing/helped us a lot!" November 30, 2022 4.0 \[SENSITIVE CONTENT\] has been helping with setting up the portal and launching and managing the campaigns. He has been amazing. He has been a great resource, he helped us a lot! Overall experience has been good. Still learning the software but so far we are off to a good start. Just like with any platforms you have to "live in it" to completely learn it, but we are making good progress. Pros \[SENSITIVE CONTENT\] has been helping with setting up the portal and launching and managing the campaigns. He has been amazing. He has been a great resource, he helped us a lot! Cons Navigation between functions is still difficult at times, but I think we will get better at it with time and practice. Review Source tB thomas B. sales Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Easy to Use " June 15, 2021 5.0 Super simple and easy to understand. Pros Its Simple and easy to use. Easy to maneuver around the site and input information. Cons none. Review Source CW Chad W. Client advocate and Stratigic partnerships Computer & Network Security Used the software for: Less than 6 months ### "Review of Glasshive from MSP perspective" January 19, 2024 4.0 Pros Its a good tool to send out emails to my clients with funnells Cons I do wish the tracking didnt end up in spam folders. This prevents clients from viewing the message. Review Source CY Cemil Y. Smart Contract Developer Financial Services Used the software for: Less than 6 months ### "i love it , easy way to MSSPs" August 4, 2022 5.0 Pros I usually used it with a different service, it's very easy to reach everything thanks to its very easy interface Cons interface is nice and simple but there should be more customization Review Source SV Samuel V. Account Executive Information Technology and Services Used the software for: Less than 6 months ### "Review" June 15, 2021 5.0 Pros I like that I can log customer info and create email campaigns Cons I can't get my domain authenticated to send our emails from honey. Customer support has been helpful but they have to speak with our tech team to fix this and for whatever reason they haven't been able to authenticate. I also don't like that I get an email every time I add a lead. Customer service said I can't turn that off but to create a rule in my inbox to forward emails which I did and that has helped. Review Source SS Samantha S. Director of Marketing Computer & Network Security Used the software for: Less than 6 months ### "Glasshive for Document Tracking" February 6, 2024 4.0 Pros The document tracking capability. Makes it easy to see what clients have signed agreements. Cons There are some inconsistencies when emailing documents. Review Source BK Brady K. Marketing Specialist Information Technology and Services Used the software for: Less than 6 months ### "HoneyCRM is a great tool" June 15, 2021 5.0 Pros I like how easily and organized I can make a campaign. The best feature in my opinion is the tracking feature in campaigns where it shows results from the campaign at they are changing. Cons I wish there was a way to add a new tab so I could be in something like a campaign and be able to go look at a list without losing my place on the campaign. Review Source LB Lauren B. Office Manager Computer & Network Security Used the software for: Less than 6 months ### "Very Useful for CRM and Social Media Managemwnt" January 5, 2024 5.0 I am happy with the service! The learning curve took a little while but it’s easy to use after not too long using it. Pros We use Glasshive for a few different things, but I mostly manage social media and CRM. It’s very useful and easy to use. Cons The CRM lists can be a little hard to manage until you get the hang of it. Review Source ZH Zach H. CEO Information Technology and Services Used the software for: Less than 6 months ### "Great product for MSP businesses" April 5, 2023 5.0 Pros GlassHive has filled the needs that we have for Sales, Marketing, and Reporting. We are very happy with the product and look forward to leveraging it even more over the years. Cons No cons at this time we are happy with the overall product so far. Review Source DV Danny V. Director of Sales Information Technology and Services Used the software for: Less than 6 months ### "HoneyCRM review" June 10, 2021 5.0 Pros The ease of use and how I can collaborate with Microsoft. Cons No issues from my end. Product works nicely Review Source Similar Products Featured