# Audatex Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Audatex Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/228728/Audatex

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# 

 Audatex Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 7, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Audatex

## What is Audatex?

From basic estimating to sophisticated shop management, Audatex offers solutions that enable repair shops to run a tight shop.

## What is Audatex used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Body](https://www.capterra.com/auto-body-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Audatex?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.solera.com/&name=Audatex)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Audatex

3.0 (6)

VS.

[4.8 (742)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting Price

Contact vendor

Starting Price

$199

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.8 (6)

Ease Of Use

4.7 (600)

Value For Money

2.5 (6)

Value For Money

4.7 (562)

Customer Service

3.5 (6)

Customer Service

4.9 (530)

## Audatex alternatives

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (258)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.6 (97)](https://www.capterra.com/p/170876/Fullbay/reviews/)

Starting price

$188.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (3)](https://www.capterra.com/p/230031/AutoServ1/#reviews)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/228728/Audatex/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Labor Rates

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track, manage, and standardize customer rates for services performed by technicians

Quotes/Estimates

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Billing & Invoicing

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Customer Database

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Estimating

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Estimate expected cost based on various factors before a project begins

Work Order Management

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Audatex 18 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Create, manage, and send invoices or bills to customers

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Estimate expected cost based on various factors before a project begins

Track and manage inventory levels to maintain proper supply

Track, manage, and standardize customer rates for services performed by technicians

Schedule predetermined or ad hoc maintenance services and labor requests

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Generate quotes or estimates for customers

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Real-time vehicle tracking for monitoring location, route, speed, etc.

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Features

3.0 (6)

3.0

Based on 6 reviews

## Pricing

Value for money

2.5 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.5 (6)

2.5

Based on 6 reviews

## Support, customer service and training options

Customer Service

3.5 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (6)

3.5

Based on 6 reviews

## User reviews

Overall rating

3.0

Based on 6 reviews

Filter by rating

5(2)

4(0)

3(2)

2(0)

1(2)

Mentioned topic

Sorted by most recent

AF

Alvaro F.

encargado carroceria

Automotive

### "Bastante bueno en general"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 27, 2025

En general es un software que funciona bastante bien, te deja trabajar rápidamente y es intuitivo. Si además añadiesen un par de mejoras seria perfecto pero en general es bastante bueno

Pros

Facilidad a la hora de crear los expedientes de los vehículos, Software bastante intuitivo y con facilidad a la hora de modificar todos los parámetros del vehículo

Cons

No reconoce algunos modelos de coche, se debería de poner alguna opción como vehículo genérico para realizar peritaciones rápidas en reparaciones concretas

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Ajoke H.

Regional Network Analyst

Information Technology and Services

### "A Great Software for Network Management Companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2024

The experience is great 90% of the time. It can be interactive and meets the need of sending estimates for repairs.

Pros

It makes submitting repair estimates easier. An interactive tool between car repairers, the network company and the insurers.

Cons

Sometimes the interface doesn't work as it should. Some of the information we see, the repairers might not see it and vice versa.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LN

Long N.

OWNER

Automotive

### "CUSTOMER SUPPORT TERRIBLE!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 19, 2024

Pros

EASY TO USE. 3D OF THE AREA REPAIR WAS NICE.

Cons

LIMITATIONS. LACKED ON A LOT OF FEATURES COMPARED TO CCC

Switched from

[CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RK

Robin K.

secretary

Insurance

### "Horrible customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 12, 2022

Thought they were great until we cancelled our subscription and they kept charging us.

Pros

Was fairly easy to use.

Cons

We had 2 subscriptions. We cancelled one and they continued to charge us. Took months to get reimbursed. Then cancelled our remaining subscription. They continued to charge us. They still have not reimbursed us the $564.39 owed to us. No one returns our calls or emails. Nothing is resolved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TG

Tracy G.

Owner

Automotive

### "Worst Estimating Company to deal with, customer service wise, payment wise etc."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 6, 2021

Terrible service, you are going to deal with non English speaking people and people via email that you cannot pronounce their names it forever long. They are over seas and they have your bank account or credit card number and that is so scary. I will never never do business with this company and I highly recommend that you don't either, so fair warning

Pros

That my husband could use the program and he is tech challenged

Cons

worst company for payments. They will not process your payments on time and then they send you a notice via email (always email) that your past due? we have always paid our bills on time and I would have emails where I would authorize payment and then they would not process it or send you a receipt or a statement.

Reasons for choosing Audatex

I so should of done my research, lesson learned for sure

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

David K.

### "Not Designed for Car People"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

October 4, 2016

the format is awkward... to many places to find parts that should logically be grouped together. not very user friendly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)