--- title: "Audatex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Audatex Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more." source_url: "https://www.capterra.com/p/228728/Audatex/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Audatex Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Audatex ## What is Audatex? From basic estimating to sophisticated shop management, Audatex offers solutions that enable repair shops to run a tight shop. ## What is Audatex used for? [Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Body](https://www.capterra.com/auto-body-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Audatex?[Manage this product listing](https://www.g2.com/products/audaexplore-repair-facility/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Audatex 3.0 (6) VS. [### ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/) Starting Price Contact vendor Starting Price $39.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.8 (6) Ease Of Use 4.5 (661) Value For Money 2.5 (6) Value For Money 4.7 (623) Customer Service 3.5 (6) Customer Service 4.6 (591) ## Audatex alternatives [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) [4.8 (748)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216500/Autoleap/) Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) [4.6 (271)](https://www.capterra.com/p/169022/Shopmonkey/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169022/Shopmonkey/) [Autorox](https://www.capterra.com/p/184222/Autrorox/) [4.8 (64)](https://www.capterra.com/p/184222/Autrorox/reviews/) Starting price $899.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184222/Autrorox/) [View all alternatives](https://www.capterra.com/p/228728/Audatex/alternatives/) ## FAQs about Audatex Overview ### What company size and specific industries is Audatex built for? Audatex is designed for auto repair shops, making it a fit for small to midsize businesses in the automotive repair sector. It is intended for organizations that handle vehicle repair workflows and need software tailored to the day-to-day operations of repair shops. Features and Usability ### What are the key features of Audatex? Audatex offers estimating, quotes and estimates, repair tracking, work order management, and workflow management for collision and repair operations. Core business features include accounting, billing and invoicing, CRM, customer database, communication management, inventory management, parts management, scheduling, maintenance scheduling, vehicle tracking, labor rates, and reporting and statistics. Getting Started and Support ### What training and onboarding options does Audatex offer? Audatex provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars provide guided remote learning, and documentation offers written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does Audatex offer? Audatex provides chat support for customer assistance. Support experiences are not described by reviewer feedback in the available catalog data, so no claims can be made about response speed, helpfulness, or common issues. The listed channel is the only support option identified here. ## Features AI summary Based on 2,452 Auto Repair reviews Capterra data shows that buyers of auto repair software rank the following features as their top priorities: - **Billing & Invoicing** (**56%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**53%**) - **Work Order Management** (**48%**) Audatex supports all three features that reviewers value most: **Billing & Invoicing**, **Quotes/Estimates**, and **Work Order Management**. Together, these capabilities help businesses create accurate estimates, track repair jobs from start to finish, and manage customer billing more efficiently, allowing teams to keep shop operations organized and move work through the repair process with fewer delays. Billing & Invoicing 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Quotes/Estimates 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Work Order Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Labor Rates 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track, manage, and standardize customer rates for services performed by technicians Customer Database 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Estimating 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Estimate expected cost based on various factors before a project begins Audatex 18 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Estimating: Estimate expected cost based on various factors before a project begins - Inventory Management: Track and manage inventory levels to maintain proper supply - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Quotes/Estimates: Generate quotes or estimates for customers - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.0 (6) 3.0 Based on 6 reviews ## Pricing Value for money 2.5 (6) ### Starting price Free trial not available Value for money 2.5 (6) 2.5 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (6) 3.5 Based on 6 reviews ## User reviews Overall rating 3.0 Based on 6 reviews Filter by rating 5(2) 4(0) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent AF Alvaro F. encargado carroceria Automotive ### "Bastante bueno en general" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 27, 2025 En general es un software que funciona bastante bien, te deja trabajar rápidamente y es intuitivo. Si además añadiesen un par de mejoras seria perfecto pero en general es bastante bueno Pros Facilidad a la hora de crear los expedientes de los vehículos, Software bastante intuitivo y con facilidad a la hora de modificar todos los parámetros del vehículo Cons No reconoce algunos modelos de coche, se debería de poner alguna opción como vehículo genérico para realizar peritaciones rápidas en reparaciones concretas Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Ajoke H. Regional Network Analyst Information Technology and Services ### "A Great Software for Network Management Companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2024 The experience is great 90% of the time. It can be interactive and meets the need of sending estimates for repairs. Pros It makes submitting repair estimates easier. An interactive tool between car repairers, the network company and the insurers. Cons Sometimes the interface doesn't work as it should. Some of the information we see, the repairers might not see it and vice versa. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LN Long N. OWNER Automotive ### "CUSTOMER SUPPORT TERRIBLE!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 19, 2024 Pros EASY TO USE. 3D OF THE AREA REPAIR WAS NICE. Cons LIMITATIONS. LACKED ON A LOT OF FEATURES COMPARED TO CCC Switched from [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Robin K. secretary Insurance ### "Horrible customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 12, 2022 Thought they were great until we cancelled our subscription and they kept charging us. Pros Was fairly easy to use. Cons We had 2 subscriptions. We cancelled one and they continued to charge us. Took months to get reimbursed. Then cancelled our remaining subscription. They continued to charge us. They still have not reimbursed us the $564.39 owed to us. No one returns our calls or emails. Nothing is resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Tracy G. Owner Automotive ### "Worst Estimating Company to deal with, customer service wise, payment wise etc." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 6, 2021 Terrible service, you are going to deal with non English speaking people and people via email that you cannot pronounce their names it forever long. They are over seas and they have your bank account or credit card number and that is so scary. I will never never do business with this company and I highly recommend that you don't either, so fair warning Pros That my husband could use the program and he is tech challenged Cons worst company for payments. They will not process your payments on time and then they send you a notice via email (always email) that your past due? we have always paid our bills on time and I would have emails where I would authorize payment and then they would not process it or send you a receipt or a statement. Reasons for choosing Audatex I so should of done my research, lesson learned for sure Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK David K. ### "Not Designed for Car People" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 October 4, 2016 the format is awkward... to many places to find parts that should logically be grouped together. not very user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.