# TimeClick Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TimeClick the right Time Tracking solution for you? Explore 427 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/22877/TimeClick/reviews --- TimeClick 4.7 (427) [View alternatives](https://www.capterra.com/p/22877/TimeClick/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TimeClick Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews SM Stephanie M Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “My overall experience with TimeClick is very good, and I would certainly recommend it for someone who doesn't mind a server based platform for their time tracking software.“ October 30, 2024 GA Geovani A Security officer Security and Investigations, 501 - 1,000 employeesUsed the software for: More than 2 years. “This app as not shown any thing I can report now the been issue free“ August 23, 2022 NC Nicohl C Practice ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “The reporting is detailed, but simple and it's easy to pull the specific information you need without over or under filtering.“ May 9, 2023 AB Ashlee B ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “We are having computer issues and finding it a bit challenging to swap the program from one computer the next.“ September 30, 2021 NC Nicohl C Practice ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “It is pretty straightforward to use and implementation was simple.“ May 9, 2023 AJ Andy J OwnerAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “We have been using TimeClick since 2014 and have had only two issues - we have had computers fail and it is difficult to get the licenses freed up to apply to a new computer.“ March 9, 2021 GA Geovani A Security officer Security and Investigations, 501 - 1,000 employeesUsed the software for: More than 2 years. “This as been one a use a very hard it’s a very dependable app and very easy to use and time efficient“ August 23, 2022 SB Shawn B Director of OperationsHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months. “Like other products I've used in the past, sometimes there are crashes just like with any electronic tracking.“ September 22, 2020 ## Showing most helpful reviews Showing 1-25 of 427 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Larry K. Systems Engineer Hospital & Health Care Used the software for: 2+ years ### "IT Support Technician" August 23, 2018 5.0 I work as a third party IT support for a Dental office that uses the TimeClick software and they have not had any issues for the 3 years or so I have been supporting my client with the software. We manage the database created by TimeClick and updates and migrations have all gone smoothly. Each Time I've needed to call for support I am on the line with a person very quickly and technicians are knowledgeable and friendly. Updates and moving to new servers is quick and easy. Be aware that updates and migrations should be done during support hours as you need a registration code. Chat support is a fast and easy way to get answers to upgrade and migration questions as well as emailing support directly at support@timeclick.com Pros As part of a third party IT provider we do not personally utilize the software but updates and software setup is excellent. We did not have any issues moving from windows 7 workstations to windows 10 which is always helpful. Cons No cons from the IT perspective, no calls from users about issues with the software Review Source Response from Passport Software December 26, 2018 Hi Larry, we're glad to hear that working with your technical support team was a breeze. We always strive to make it easy on IT providers so that our mutual client can get up and running quickly. AM Andrew M. Facilities and Technology Coordinator Food & Beverages Used the software for: 1-2 years ### "Easy to use and great reports" July 26, 2019 5.0 TimeClick was a great solution for keeping track of employee hours when I was in charge of a small team at a separate production facility from the rest of the company. I loved the clear formatting of the PDF reports that I could send to our controller for processing of the hours. We only switched away from using TimeClick because our location became integrated with the Revel POS that the rest of the company is using and the team was able to clock in/out on that instead. Pros Simplicity of interface, PDF report output Cons Can't think of any cons, did just what I needed it to Switched from [Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/) Rest of company is using Revel and we finally got added to the system Review Source Kaitlin S. Manager of Customer Experience Internet Used the software for: 1-2 years ### "Not my favorite" February 20, 2019 3.0 Pros I like that I can keep a time card electronically. Cons I do not like how often time, my secure network does not connect properly. It seems like my TimeClick is constantly resetting itself, along with my settings. Review Source Response from Passport Software February 21, 2019 Thank you for your review Kaitlin. We do have a newer version of TimeClick available that resets with your network settings better than the older version you are currently running. We would be happy to show you the new version and help you upgrade to it. Feel free to call us at (435) 753-4102 or email general@timeclick.com to schedule a time to discuss. Looking forward to hearing from you and working with you further! Douglas A. CFO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great software at a great price" August 9, 2019 5.0 TimeClick provided on-screen time logging software for the office staff. One of the few providers that offered a one-time pay solution instead of a subscription model. Pros \-Ease of use -Price -Reporting Features -Works with QuickBooks -Not a subscription Cons Can't limit paid breaks. We limit paid breaks to 15 mins per break. The software does not support this feature. Reason for choosing TimeClick One time pay without a subscription. Integrates with QuickBooks. Works with a standard computer as the server/host. Review Source VR Verified Reviewer Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Timeclick rocks" June 7, 2019 5.0 Pros The support staff is wonderful and easy to work with; goes out of there to help and feel confident in the information and instructions they give over the phone or thru connection. Cons dont have one because if I did, they fixed it Review Source VR Verified Reviewer Administrative Coordinator Used the software for: 2+ years ### "Easy time tracking software!" July 9, 2018 5.0 Pros With so many people working different hours it is so nice to be able to keep track electronically! This way no one forgets to turn in their sheet and it is so easy to clock in and out Cons It is hard to track vacation/sick time on the app so that is kind of a bummer but we have other ways of tracking that so we make it work. Review Source Response from Passport Software July 11, 2018 Thank you so much for your feedback, we truly appreciate it. In regards to tracking vacation/sick time, we made some recent changes in the 2018 update to the software which greatly improves this feature. You can go to our website to download it or give us a call and we'll be happy to show you the updates. VR Verified Reviewer scheduler Hospital & Health Care Used the software for: 1-2 years ### "Great" June 27, 2019 5.0 Pros It is easy to use and easy to navigate - we really like it better than our previous Cons It shows everyone employees last clock In time Review Source VR Verified Reviewer Administrator Medical Practice Used the software for: 2+ years ### "Time Click Software" June 21, 2019 4.0 Time Click is far superior to the pencil/paper manual time sheets we were using. Staff find it very accurate and user friendly which makes it easier to track and calculating payroll is much simpler... no more calculator!! Pros Friendly helpful staff and ease of use ! Cons too many items listed on print outs. can't always narrow it down into one line items like how it was in older versions. Review Source VR Verified Reviewer Dance Instructor Cosmetics Used the software for: 2+ years ### "Time clock" August 8, 2018 5.0 Pros I liked that the software was easy to use and tracked my hours correctly. Cons I never had a negative experience and thought the software was put together nicely. Review Source Response from Passport Software August 8, 2018 Thank you for your feedback, we always appreciate hearing from our customers. VR Verified Reviewer Systems Administrator Financial Services Used the software for: 1-2 years ### "Great Tool for hourly staff and time tracking" December 7, 2018 4.0 Running this software in an office with 40-50 hourly staff was quite painless. The software was quick to install and the reporting was efficient for payroll to process. Larger organizations with more staff may need a more feature rich solution or upgrade to a higher package. Pros Simple interface, positive feedback and visual statuses so you knew if your actions took effect and simple reporting. Cons Our version required thick client installation, would like to have seen a web client. Large employee counts require searching for the name to clock-in or out. Review Source Response from Passport Software December 26, 2018 Thanks for the feedback. Our web-client will be released in 2019, and large employee counts shouldn't need to go search for their name at each clock in/out. Give us a call at (435) 753-4102 so we can share with you more information. EM Erin M. Legal Administrator Law Practice Used the software for: 2+ years ### "A great product, sometimes users have a little trouble with double clockins" June 14, 2019 4.0 Overall, its a good product for the price and we will continue to use it into the future. Pros Timeclick is user friendly, affordable and easy to use. I think the reporting function works really well and the upgraded version does a nice job of alerting me of errors before I print out the reports. Cons The only complaint I have ist hat on occasion my users end up with double clock-ins (or outs) and I have to go in and fix their entries. With several users it does become time consuming. Since I do not clock-in, I cannot speak to the issue, but I know that the way it is reported to me is that "I clocked in once and it entered it twice out of the blue". Perhaps it is user related, but it would be nice if there was a way for them to remedy this themselves without having to get the administrator involved. Review Source CK Cathie K. Administrator Hospital & Health Care Used the software for: 2+ years ### "Oy" September 1, 2021 5.0 I realize I don't use it to it's fullest potential. Pros I like the time clock, and the reports I can generate. Cons That I don't use it to its fullest potential. Reason for choosing TimeClick We have had it for many years. Review Source PS Peggy S. Owner Retail Used the software for: 6-12 months ### "time click review" June 15, 2019 4.0 Had some minor bugs when first started using, but updates have fixed most of them. Pros I like that you can have one employee in more than one job type and payscale. Cons It does not tell me when someone has forgotten to clock out. i.e. Work 8-5...clock in at 8am forget to clock out and clock out when they come in at 8am the next day then clock right back in. Program doesn't flag obvious errors...i.e. more than 10 hours. When one employee uses 2 different pay scales the totals don't always come out correct. i.e. time card will say reg hours total 44.84 then will say Instructor 15.53 and sales 23.37 which only adds up to 38.9 hours. I have to manually add them up almost every pay period so I don't cheat my employees. NOT time efficient. This happens almost every pay period for employees with split duties. Review Source MS Mike S. District Technology Coordinator Education Management Used the software for: 2+ years ### "Reliable Electronic Time Card Program" June 6, 2019 5.0 We purchased the program when we moved from paper time cards to a digital format and it has been super reliable. Pros \-easy to configure and begin using within 1 hour -simple well designed program that is easy for everyone to clock in and out with -can easily set it to only allow clock in/clock outs from certain IP addresses so you guarantee employees are on site -excellent customer service -program is super reliable, only outage is when our internet access is down -easy for administrator/bookkeeper to go in and fix errors when someone forgets to clock in or out Cons It is a basic program for tracking clock in and out, but reports are limited but all we need in our industry. Review Source DA Deborah A. Payroll Coordinator Hospital & Health Care Used the software for: 2+ years ### "TimeClick makes keeping track of hours easy" June 7, 2019 5.0 It keeps track of the hours worked before lunch so they don't go over the 5 hour limit and it keeps track of hourly and weekly overtime without any manual calculations. Pros It is easy to use and to make any needed corrections. I like when you clock in or out that it shows above the names that your clock in or out has been successful. That's a great way for the staff to check and make sure that they have completed the clock in or out and that they are truly clocking in if that is what they are trying to do and didn't forget the last time. Cons The need for occasional updates to the server that don't allow staff to clock in until that is done. Review Source LM Larry M. President Hospital & Health Care Used the software for: 2+ years ### "TimeClick Review" August 7, 2019 5.0 TimeClick has been an easy and functional addition to our office administration. Pros The newer product updates automatically calculate O.T. The product is so easy to get custom reports. The product support is fast and helpful. It is possible to set up automatic backups for the data base. Editing employee records is easy when someone forgets to clock in or clock out. Cons There is nothing I didn't like about the software. Anytime I needed help, the support staff answered almost immediately. The new improvements which are available through regular updates via the annual support service keep it current and improved Review Source ES Elaine S. ECE Director Education Management Used the software for: 2+ years ### "Upgrade Review" June 6, 2019 4.0 The tech support has been awesome...we often find that when we have issues they come shortly before TimeClick's closing time or right after (we are in Washington state - I believe 2 hours behind)...it would be nice if Tech hours would extend to 7 pm their time (5 pm our time). Pros For the most part fairly simple to use...the upgrade has given a bunch more options to use...am still trying to figure them all out Cons Reading between the main computer to other workstations has been a problem we have had...some within our networking and others with the TimeClick software...but it seems do far with the upgrade that these issues have been solved Review Source DA David A. President Graphic Design Used the software for: 2+ years ### "Great value for a small business" June 6, 2019 4.0 Really good. It's the best value by far for what it does. The company supports the product well with US (Utah-based) staff, and they are always trying to improve it. They upgraded versions about a year after I started and the improvement is significant. Pros Generally easy to use Tracks PTO, punctuality, etc in addition to time. Pretty good reports, csv export Support is excellent Cons These are minor compared to the strength of the Pros of this software, but here goes: Wish it was web-based Wish it would integrate better with my payroll software Some admin tools can be confusing, but support is good if you have questions Review Source KF Kim F. Executive Director Individual & Family Services Used the software for: 2+ years ### "Good Cost Effective Solution for Small Businesses" June 21, 2019 5.0 We had staff 'sneaking in' tardy and were not able to prove it. Now we can track that easily. In addition we are now able to easily tie the number of PTO hours earned to the number of hours worked, saving lots of staff time. it's been an excellent asset for time saving, staff oversight, and recordkeeping. Pros It was easy to load, easy to use, very reliable, excellent customer support Cons The program will not calculate PTO hours (the accrual feature) for salaried employees if you don't put in a close in and clock out time rather than the total number of hours worked for the day. That's more time consuming than I would like it to be. Review Source JS Jeff S. Executive Director Education Management Used the software for: 2+ years ### "Using Time Click is easy and accurate" June 21, 2019 5.0 Before we began using Time Click, we had an old style time clock with paper cards. The cards would often not align properly in the clock and the result was a non-legible card at the end of a period. Pros It is very easy to use and it provides our management team an accurate accounting of employee hours. Cons There is nothing that stands out as a negative feature. However, I would like to receive a discount when renewing for multiple years. Reason for choosing TimeClick Time Click was highly endorsed by several other business owners in our area. Review Source bR barbara R. human resource Wholesale Used the software for: 2+ years ### "timeclock" June 14, 2019 4.0 paid for support and don't think much of it. we still don't have updates installed which were paid for. when we first signed on there was a support person that logged into my system to help and now it is just emails, which get us nowhere. I am still trying to get the work time changed for our second shift which runs passed 12 midnight occasionally which causes confusion and loss of their overtime when it happens at the end of our pay week. Pros it works when you don't need to make a change. Cons too may clicks in and out to get one job done. too difficult to find where you need to be to complete a step Review Source JL Jeffrey L. Controller Furniture Used the software for: 2+ years ### "Time Click replaced our manual time clock" June 6, 2019 4.0 By moving from a manual time clock with punch cards to a network time clock environment, all the employees entry can be viewed from one location, even spread across 3 different warehouse locations. Pros The ease of use, very basic functions. Easy to correct and adjust hourly employee's time stamps but also secure enough so only administrators have access to edit. We use this product as a straight time clock but there are other functions that we don't use. Cons I really have no issues with the software at all. Review Source TP Tracie P. Lab Supervisor Medical Practice Used the software for: 2+ years ### "TimeClick" July 23, 2019 5.0 We use this program for our entire practice of about 48 employees with great success. It is a easy program for staff is easy to navigate and works well with our HRP that we use for payroll. Pros This is a super easy piece of software to set up and super easy for staff to use. Cons There is not anything we do not like about the software. Great software for what we are using it for. Reason for choosing TimeClick Our new CFO recommended this product from a previous job where she had used this software with success. Review Source PA Paula A. Administrator Medical Practice Used the software for: 2+ years ### "Pros and Cons of Timeclick" June 7, 2019 4.0 I was previously using a regular time clock which employees could not remember to use. With TimeClick their time clock is on their computer, they can actually track their time. We have two clinics, so it doesn't matter which one I am located in, I can do payroll. My experience with customer service has been excellent. No wait times and knowledgeable staff. Pros easy installation, training took 5 minutes, allows you to put complete information in the system, PTO tracking. Cons the reports can be confusing, otherwise I have no other cons. Review Source aF andy F. VPA Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use and implement" July 19, 2019 4.0 This has been great for our company and has really helped to get an accurate view of the hours used to complete specific jobs. Pros This software is easy to use and has made calculating hours very painless. It also calculates the overtime for all periods which before was very time consuming. Cons I wish that you could add licenses one at a time instead of in groups of ten. I need 11. Figures! Reason for choosing TimeClick I liked the way it looked and the interface between admin and user. 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