--- title: "Ace Cloud Hosting Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ace Cloud Hosting Software - reviews, pricing plans, popular comparisons to other VDI products and more." source_url: "https://www.capterra.com/p/228790/Ace-Cloud-Hosting/" page_type: "product" language: "en" --- # Ace Cloud Hosting Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ace Cloud Hosting ## What is Ace Cloud Hosting? Ace Cloud Hosting provides secure, high-performance Virtual Desktop Infrastructure (VDI) solutions, enabling teams to access Windows desktops and applications from any device, anywhere. Hosted on Tier 4 and Tier 5 data centers across the U.S., Ace Cloud Hosting’s VDI platform delivers enterprise-grade performance with 99.99% uptime, AES-256 encryption, MFA, and SOC 2 Type II, HIPAA, and PCI compliance. With 24/7/365 support, daily backups, and scalable infrastructure, Ace Cloud Hosting ensures business continuity and seamless remote collaboration. Trusted by over 20,000 clients globally, Ace Cloud Hosting empowers accountants, financial firms, and enterprises to achieve secure, cost-efficient, and maintenance-free virtual desktop environments tailored to their business needs. ## What is Ace Cloud Hosting used for? [VDI](https://www.capterra.com/vdi-software/)[Desktop as a Service (DaaS)](https://www.capterra.com/daas-software/)[Virtual Machine](https://www.capterra.com/virtual-machine-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ace Cloud Hosting?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://myrealdata.in/&name=Ace Cloud Hosting) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ace Cloud Hosting 4.6 (7) VS. [5.0 (23)](https://www.capterra.com/p/147724/Open-Virtual-Desktop-Enterprise/reviews/) Starting Price $30 Per User, Per Month Starting Price $8.55 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (7) Ease Of Use 5.0 (9) Value For Money 4.7 (7) Value For Money 4.8 (7) Customer Service 4.4 (7) Customer Service 4.9 (7) ## Ace Cloud Hosting alternatives [0.0](https://www.capterra.com/p/235626/Thinfinity-Remote-Dekstop/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [5.0 (2)](https://www.capterra.com/p/247620/Thinfinity-Workspace/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [DaaS](https://www.capterra.com/p/149515/Dizzion/) [3.6 (9)](https://www.capterra.com/p/149515/Dizzion/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149515/Dizzion/) [V2 Cloud WorkSpaces](https://www.capterra.com/p/176802/V2-Cloud-WorkSpaces/) [4.7 (23)](https://www.capterra.com/p/176802/V2-Cloud-WorkSpaces/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176802/V2-Cloud-WorkSpaces/) [View all alternatives](https://www.capterra.com/p/228790/Ace-Cloud-Hosting/alternatives/) ## FAQs about Ace Cloud Hosting Overview ### What company size and specific industries is Ace Cloud Hosting built for? Ace Cloud Hosting targets small businesses, mid-market companies, and larger organizations that need secure cloud, VDI, and IT services. The description does not name specific industries, so it appears suited to businesses across sectors that want dependable hosted infrastructure and remote desktop access. Features and Usability ### What are the key features of Ace Cloud Hosting? Ace Cloud Hosting offers virtual desktop infrastructure (VDI), desktop virtualization, virtual servers, and virtual machine provisioning, migration, snapshots, and monitoring. It also includes backup and recovery, disaster recovery, access controls, multi-factor authentication, performance monitoring, real-time analytics, and remote access/control for cloud-based management. Integrations ### Which third-party tools and platforms does Ace Cloud Hosting integrate with? Ace Cloud Hosting integrates with 18 accounting, payroll, CRM, and tax platforms, including QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Payroll, QuickBooks Time, Sage 100, Sage 300, Sage 50 Accounting, Sage Accounting, Sage CRM, Sage X3, ATX, AccountMate, Drake Tax, Lacerte Tax, ProSeries Tax, TaxAct Business, TaxAct Professional, and UltraTax CS. Getting Started and Support ### What training and onboarding options does Ace Cloud Hosting offer? Ace Cloud Hosting provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars present scheduled group training, documentation offers written reference material, and videos provide self-paced learning resources. Getting Started and Support ### What customer support options does Ace Cloud Hosting offer? Ace Cloud Hosting provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support coverage appears broad across self-service and direct contact channels, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 238 VDI reviews Capterra reviewers point to these as the top priorities when choosing VDI software: - **Two-Factor Authentication** (**70%** of reviewers rated this feature as critical) - **Desktop/Application Virtualization** (**55%**) - **Secure Data Storage** (**78%**) Ace Cloud Hosting supports all three features reviewers rank highest: **Two-Factor Authentication**, **Desktop/Application Virtualization**, and **Secure Data Storage**. Together, these capabilities help businesses protect access to virtual environments, deliver desktops and applications remotely, and keep sensitive information stored safely, allowing teams to work securely and reliably from different locations. Two-Factor Authentication 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Extra layer of security that requires not only a password and username but also something specific to that user Desktop/Application Virtualization 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Platform to achieve application and desktop virtualization Access Controls/Permissions 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Self Service Portal 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Load Balancing 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient Backup and Recovery 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Ace Cloud Hosting 82 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admin Console: Interface for configuring and monitoring the system. - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Application Access Control: Define levels of authorization for access to specific applications - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Cloud Computing: A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server - Cloud Encryption: Encrypt data to and from the cloud and on cloud storage devices - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - DaaS: Desktop-as-a-service provider - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Desktop Virtualization: Creates virtual version of end user's desktop environment or operating system - Desktop/Application Virtualization: Platform to achieve application and desktop virtualization - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - Filtering: Find & retrieve relevant data or documents - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPU Virtualization: Utilization of GPUs to accelerate the rendering and processing of graphics/applications running on a virtual machine. - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Tracking: Record and follow the progress of every issue - Load Balancing: Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient - Mobile Access: Access software remotely via mobile devices - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Device Support: Support multiple types of devices - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Patch Management: Install software updates and bug fixes remotely - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - Version Control: Track revisions and updates made to files and navigate between different versions - Virtual Machine Encryption: Encrypts all information within a virtual machine including data, files, OS and software programs. - Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines - Virtual Machine Provisioning: Create new VMs on physical host servers and allocate resources - Virtual Machine Snapshots: Create images of a virtual machine at a specific point in time as a state to revert to if needed - Virtual Server: Creates a virtual server that replicates all the functionalities of a dedicated physical server - Virtualization: Create a virtual version of operating systems, storage devices, or computer network resources --- Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 4.7 (7) Free Trial Free Version Basic $30.00 Per User,Per Month Value for money 4.7 (7) 4.7 Based on 7 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[ Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/) ## Support, customer service and training options Customer Service 4.4 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (7) 4.4 Based on 7 reviews ## User reviews Overall rating 4.6 Based on 7 reviews Filter by rating 5(4) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Maria S. VP Construction ### "Exactly what I was looking for" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2023 Pros Customer service, communication, ease of use, functionality are all excellent Cons Can't think of any at this time, but if I do, I am confident Ace Cloud will assist. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VK vishal K. Digital Marketing Associate Insurance ### "Overall satisfied with Ace cloud hosting solutions " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 20, 2022 Overall experience is good and at the end of the day everything was on point and now also we are very satisfied with the services of the company. Pros We deployed VDI solutions from Ace cloud hosting last year during covid crisis. More than half the strength of the company was operating from home and as a result we deployed VDI solutions and more than 200 users were given free 1 month POC and after 1 month we were very satisfied with the solutions and IT support of the company. Cons I felt the product was very costly as compared to the other providers and the speed was the another issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Arjun S. Education Admin Education Management ### "Really Reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 26, 2022 Overall, the services and products provided by ace cloud hosting are really good and affordable. Pros I have been using Ace cloud hosting for the last year and am quite happy with the service. They have good cloud packages that suit everyone's budget. Cons I am using Quickbook hosting features and Tax software hosting and its really good for me. I am looking forward to buy some more services from ace in future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DJ Divya J. Developer Computer Software ### "Ace Cloud Solutions- Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 16, 2022 It has been smooth and quick. The VDI is working fine. Customer support is quick and helpful Pros Great support, easy to use, instant customer support Cons Nothing until now. I will update once I face any Alternatives considered [Citrix DaaS](https://www.capterra.com/p/116275/XenDesktop/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LV Lisa V. Senior Consultant/IT Specialist Information Technology and Services ### "Reliable service and great customer and technical support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2022 Pros Easy to use, familiar interface for users and the support that comes with it. Cons nothing to not like about this software. Reasons for choosing Ace Cloud Hosting Technology, price, security and responsiveness of the sales team in answering all my questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS Wendy S. Corp. Controller Automotive ### "NuWay Battery" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 2, 2022 Initially frustrating, but your Customer Service turned out to be quite amazing. They respond within minutes of my query and are always willing to assist. Pros Accessing Accounting system and the ability to work with Windows 11. Cons Doesn't have the ability to automatically be used on different monitors/screens. Most people have more than 2 monitors now... I have 5 and it only being able to be on one monitor was insanity. Your Team helped me to get it to 2 monitors, but I prefer all 5. Reasons for choosing Ace Cloud Hosting It was supposed to be a quick set-up and the 24 hour Customer Service option Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Divanshu K. marketer Entertainment ### "Best VDI solution for the mid tier companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2022 My experience with ace cloud hosting is very good now, their pricing is really economical and the services they provide is one of the top class Pros the support is very good. I got my query resolved within minutes of connecting them. The pricing is economical as compared to other competitors Cons nothing uptill now will update once I notice any Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/228790/Ace-Cloud-Hosting/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.