# Novus Loyalty Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Novus Loyalty Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/228802/Novus-Loyalty

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# 

 Novus Loyalty Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Novus Loyalty

## What is Novus Loyalty?

Innovative cloud-based Loyalty Solution for esp. Banking, e-commerce, and Retail enable businesses to engage and retain customers with real-time personalized rewards. Let's start with a loyalty management system that crafts beautiful programs, rewards customers on their purchases via points, fosters referrals, and much more. With seamless integrations, robust tools, and customizable rules, we make it extremely easy to build any type of loyalty program you need, in days not months!

## What is Novus Loyalty used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Novus Loyalty?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clavax.com&name=Novus Loyalty)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Novus Loyalty

0.0

VS.

[4.8 (501)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

$250

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.9 (501)

Value For Money

0.0 (0)

Value For Money

4.8 (444)

Customer Service

0.0 (0)

Customer Service

4.7 (433)

## Novus Loyalty alternatives

Highest Rated

[4.9 (3,745)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.9 (254)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/)

[4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009042/RepeatMD/)

## FAQs about Novus Loyalty

Overview

### What company size and specific industries is Novus Loyalty built for?

Novus Loyalty is designed for small businesses, startups, and enterprise companies across a wide range of industries. Its API-centric loyalty platform supports organizations of different sizes that need an end-to-end loyalty solution, from growing businesses to large enterprises.

Features and Usability

### What are the key features of Novus Loyalty?

Novus Loyalty offers a digital wallet, loyalty cards, and a no-card loyalty system for rewards points, gift card management, and discounts. It also includes campaign management, customer segmentation, CRM, member and client portals, real-time analytics, notifications, and third-party integrations across email, SMS, POS, and eCommerce channels.

Integrations

### Which third-party tools and platforms does Novus Loyalty integrate with?

Novus Loyalty integrates with 8 third-party platforms across social, payments, commerce, and communication: Facebook Business Suite, Twitter/X, WhatsApp, PayPal, Razorpay, Shopify, SendGrid, and Twilio.

Getting Started and Support

### What training and onboarding options does Novus Loyalty offer?

Novus Loyalty provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, live group learning, written reference material, and self-paced video review for teams getting started with the product.

Getting Started and Support

### What customer support options does Novus Loyalty offer?

Novus Loyalty provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the provided data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Campaign Analytics

Track and interpret campaign performance metrics

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Campaign Planning

Plan and strategize marketing campaigns

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Novus Loyalty 38 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Log and store the source of contacts/leads

Strategize and implement rewards for returning customers, employees and other members

Send promotional campaigns or transactional messages via text messages

Create and administer polls and surveys

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

## Pricing

Free Trial

Free Version

Basic

$250.00

Flat Rate,Per Month

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[

Razorpay](https://www.capterra.com/p/179263/Razorpay/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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