--- title: "ShiftX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ShiftX Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more." source_url: "https://www.capterra.com/p/228813/ShiftX/" page_type: "product" language: "en" --- # ShiftX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ShiftX ## What is ShiftX? The user-friendly Business Process Mapping tool, allowing everyone to take part in mapping out your workflows, customer journeys, and processes. ## What is ShiftX used for? [Business Process Management](https://www.capterra.com/business-process-management-software/)[Customer Journey Mapping Tools](https://www.capterra.com/customer-journey-mapping-tools-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €24 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShiftX?[Manage this product listing](https://www.g2.com/products/shiftx/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShiftX 5.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price €24 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (6,068) Value For Money 5.0 (1) Value For Money 4.3 (4,685) Customer Service 5.0 (1) Customer Service 4.4 (4,478) ## ShiftX alternatives Highest Rated [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (63)](https://www.capterra.com/p/230178/Ninety/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (565)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about ShiftX Overview ### What company size and specific industries is ShiftX built for? ShiftX is designed for small to large organizations that need digitalization and innovation support, especially teams in HR, systems, business, and IT. It also fits business developers, leaders, managers, and service designers working on process improvement across general business and service environments. Features and Usability ### What are the key features of ShiftX? ShiftX offers workflow management with configurable workflows, rules-based workflow, and a graphical workflow editor for process modeling and designing. It also includes task management, collaboration tools, commenting/notes, role-based permissions, access controls/permissions, compliance management, activity dashboard, data import/export, and third-party integrations. Getting Started and Support ### What training and onboarding options does ShiftX offer? ShiftX provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled topic-based sessions, documentation offers written reference material, and videos provide self-paced visual guidance for setup and feature review. Getting Started and Support ### What customer support options does ShiftX offer? ShiftX provides email/help desk, FAQ/forum, knowledge base, and chat support. No reviewer feedback on support experience is available here, so channel details can only confirm the listed options rather than response times, helpfulness, or common issues. ## Features AI summary Based on 3,617 Business Process Management reviews Capterra data shows that buyers of Business Process Management software rank the following features as their top priorities: - **Workflow Management** (**51%** of reviewers rated this feature as critical) - **Task Management** (**43%**) - **Business Process Automation** (**46%**) ShiftX supports **Workflow Management** and **Task Management**, giving teams a clear way to map processes, assign work, and keep day-to-day activities on track. However, it does not offer **Business Process Automation**. Instead, it provides other highly rated capabilities, including **Access Controls/Permissions** (**48%**), **Third-Party Integrations** (**47%**), and **Process Modeling & Designing** (**45%**), helping businesses manage process visibility, connect systems, and define workflows more clearly. Third-Party Integrations 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Commenting/Notes 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Leave comments and notes on documents for others to view Configurable Workflow 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Configure existing workflows to meet your organization's needs Data Visualization 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Graphical representation of data Drag & Drop 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Role-Based Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set & manage permission levels based on user roles and restrict access to only authorized individuals ShiftX 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic €24.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DB Dagfinn B. Business Manager Government Administration ### "Great for all" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 12, 2022 Pros ShiftX is good for us internally, when doing sales and as a consultant tools Cons Some features are sometimes a little hard to understand the use of Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) [Visio](https://www.capterra.com/p/201133/Visio/) Autosizing to fit to page and i. According to each other. Much easier to edit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2022 Hi, Dagfinn! And thank you we're glad you like it and will iterate on features that are hard to understand. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.