--- title: "Cisco Duo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cisco Duo Software - reviews, pricing plans, popular comparisons to other Access Governance products and more." source_url: "https://www.capterra.com/p/228827/Duo-Security/" page_type: "product" language: "en" publication_date: "2026-10-01" --- # Cisco Duo Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cisco Duo ## What is Cisco Duo? Cisco Duo is a cloud-based identity security solution that protects organizations from identity-based threats and boosts workforce productivity. Trusted by over 40,000 organizations worldwide, Duo delivers an exceptional access management experience across all users, devices, and applications, making access to resources secure, seamless, and easy. Duo with Cisco Identity Intelligence provides deep visibility across your identity ecosystem, adding a powerful security layer to any identity infrastructure. Offer users a world-class access experience through Duo Passport to eliminate MFA friction and fatigue without sacrificing security. To stop threats, Duo verifies user identities with strong authenticators including Duo passwordless, Verified Duo Push with number matching, and phishing-resistant factors like biometrics and FIDO2 security keys. Paired with deep insights into users’ devices, Duo gives you the control to adaptively limit access based on device health or user risk. ## What is Cisco Duo used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Authentication](https://www.capterra.com/authentication-software/)[Network Security](https://www.capterra.com/network-security-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 548 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 1% Pros & cons Flexible multi-factor authentication Reliable information confidentiality Device dependency and compatibility issues Unreliable push notification delivery Starting price $3 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Computer Security / 2026 - Identity Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - Access Governance / 2026 - Authentication / 2026 - Cloud Security / 2026 - Computer Security / 2026 - Identity Management / 2026 - Multi-Factor Authentication / 2026 - Network Security / 2026 - Password Management / 2026 - Privileged Access Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Cisco Duo?[Manage this product listing](https://www.g2.com/products/cisco-duo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cisco Duo 4.7 (548) VS. [4.7 (946)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price $3 Per User, Per Month Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (547) Ease Of Use 4.6 (930) Value For Money 4.6 (236) Value For Money 4.5 (490) Customer Service 4.4 (221) Customer Service 4.5 (510) ## Cisco Duo alternatives [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,885)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (35)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/) ## FAQs about Cisco Duo Overview ### What problems does Cisco Duo solve? Cisco Duo solves unauthorized access, stolen-password risk, and cumbersome login approval workflows by adding fast push-based multi-factor authentication across email, VPN, HR, cloud apps, and remote systems. IT, healthcare, education, and compliance-focused teams benefit most by protecting sensitive data while keeping remote employees, faculty, and staff productive. Answer based on 175 reviews Overview ### Which roles and teams benefit most from Cisco Duo? Cisco Duo is most used by IT administrators, systems and network engineers, educators and researchers, and students. Security and infrastructure teams use it to enforce multi-factor authentication and secure remote access, while academic users rely on it to protect campus logins, research systems, and everyday access to institutional applications. Answer based on 548 reviews Overview ### What company size and industries is Cisco Duo built for? Cisco Duo is built for small businesses and enterprises first, with 41% of reviewers from small businesses and 40% from enterprises. It serves organizations across industries, led by Higher Education at 17%, Information Technology and Services at 11%, and Education Management at 7%, with midsize businesses representing 19%. Answer based on 548 reviews Features and Usability ### What are the key features of Cisco Duo? Cisco Duo includes core identity and access features like multi-factor authentication, two-factor authentication, single sign on, and user management. Reviewers most often highlight Duo Push, mobile authentication, and a quick login process. Differentiating features include device trust, adaptive access policies, endpoint checks, and integrations with VPNs, firewalls, and cloud apps. Answer based on 311 reviews Pricing ### How much does it cost and what fees or limitations are included? Cisco Duo starts at $3/user/month for Duo Essentials, with Duo Advantage at 6 and Duo Premier at 9; Duo Free supports up to 10 users, and a free trial is available. Reviewers call it affordable and good value, though some say advanced features cost more and purchasing or license assignment can be frustrating. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does Cisco Duo integrate with? Cisco Duo integrates with Cisco AnyConnect, Microsoft 365, Microsoft Outlook, Google Workspace, Okta, Oracle PeopleSoft, OpenVPN Access Server, and Amazon WorkSpaces. Reviewer mentions center on VPN access, identity and authentication, email and productivity, and virtual desktop access, reflecting 15 third-party tools and platforms in this data. Answer based on 40 reviews Getting Started and Support ### What training and onboarding options does Cisco Duo offer? Cisco Duo provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer broader group instruction, and documentation and videos give self-paced reference and walkthrough materials. Answer based on 6 reviews Getting Started and Support ### What customer support options does Cisco Duo offer, and how do users rate the experience? Cisco Duo offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support and documentation as quick, clear, and helpful, especially during setup. Some, however, report inconsistent responsiveness, limited troubleshooting depth, and occasional difficulty getting timely help during urgent access issues. Answer based on 69 reviews Security ### How does Cisco Duo handle data security and access control? Cisco Duo uses multi-factor authentication to protect access through push approvals, one-time passcodes, SMS, phone calls, hardware tokens, YubiKey, fingerprints, and Apple Watch taps. It integrates with VPNs, Office 365, RDP, SSH, and other platforms, with admin reporting and device management. Some reviewers note phone dependence, re-authentication hassles, and occasional setup or prompt issues. Answer based on 311 reviews ## Who uses Cisco Duo? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Flexible multi-factor authentication 97% positive reviews out of 31 Most reviewers indicate duo security delivers easy-to-use, reliable protection and supports secure remote access. Device dependency and compatibility issues 52% negative reviews out of 95 Some reviewers find phone compatibility problematic, especially when devices are lost, outdated, or unavailable during login. Reliable information confidentiality 96% positive reviews out of 25 Most reviewers describe information security as dependable, ensuring only authorized users access sensitive or personal data. Bryan W. Co-founder, 2 - 10 employees. "It is always important to be secure with sensitive accounts and information and the 2FA factors make it a breeze to use" Unreliable push notification delivery 42% negative reviews out of 85 Some users report push notifications are inconsistent, with delays, failures, or missed prompts causing authentication difficulties. Jean B. Training team lead, 1,001 - 5,000 employees. "It can be slow and notifications sometimes don't show up on my phone" Comprehensive sensitive data safeguards 100% positive reviews out of 23 Reviewers feel data protection is robust, with multi-factor authentication providing strong security for sensitive information. Leila S. Research Scientist, 51 - 200 employees. "Using Duo security gives me the ease of mind that no one can try to hack my email and data ." Authentication process delays 70% negative reviews out of 47 Most users report performance and speed issues, including lag, timeouts, and repeated verification slowing down logins. Anonymous User QA Engineer, 10,001+ employees. "Occasional delays in the authentication process can be a minor inconvenience when using Duo Security." ## Features AI summary Based on 861 Access Governance reviews Capterra data shows that buyers of Multi-Factor Authentication rank the following features as their top priorities: - **Two-Factor Authentication** (**75%** of reviewers rated this feature as critical) - **Authentication** (**70%**) - **Secure Login** (**65%**) Cisco Duo supports all three features that reviewers rate most highly: **Two-Factor Authentication**, **Authentication**, and **Secure Login**. Together, these capabilities help businesses verify user identities, protect account access, and reduce login-related security risks, allowing teams to maintain stronger access control across systems and applications. Authentication 4.8 (107) 76.64% of 107 reviewers that rated this feature as important or highly important With Duo’s authentication, you can quickly and securely access systems using push notifications, codes, or biometrics. Reviewers appreciate its seamless integration with Microsoft Active Directory, ease of use, and the added security for confidential data and multi-device access. Two-Factor Authentication 4.8 (134) 71.64% of 134 reviewers that rated this feature as important or highly important This capability lets you add a second verification step for better security. Reviewers indicate Duo’s 2FA is easy to set up, reliable, and integrates with many platforms. They value the extra security, though a few mention issues with backup codes and phone dependency. Secure Login 4.9 (122) 72.13% of 122 reviewers that rated this feature as important or highly important With secure login, you gain strong protection for your accounts and sensitive data. Reviewers appreciate how Duo makes login both safe and simple, highlighting real-time authentication, ease of use, and confidence in preventing unauthorized access across devices. Data Security 4.6 (59) 74.58% of 59 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Mobile Authentication 4.8 (111) 67.57% of 111 reviewers that rated this feature as important or highly important Duo offers mobile authentication so you can approve logins from your phone. Reviewers highlight the convenience, fast push notifications, and compatibility with iOS and Android. They find it user-friendly, reliable, and practical for remote work and daily tasks. Multi-Factor Authentication 4.8 (70) 65.71% of 70 reviewers that rated this feature as important or highly important Duo gives you multiple ways to verify your identity, making access safer. Users think MFA is easy to use, offers flexible authentication options, and helps organizations reduce unauthorized access. Some mention setup confusion or time consumption, but most find it convenient. Cisco Duo 62 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: With Duo’s authentication, you can quickly and securely access systems using push notifications, codes, or biometrics. Reviewers appreciate its seamless integration with Microsoft Active Directory, ease of use, and the added security for confidential data and multi-device access. - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Behavioral Analytics: Track and analyse user behavior within a system or network - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Cloud Application Security: Identify and respond to security threats to cloud applications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Branding: Add customized logos and colors to align with company branding - Data Security: Protect sensitive data for digital privacy - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Encrypted Password Storage: Passwords are stored in an encrypted format - Encryption: Convert data into a code for security - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - Fraud Detection: Identify and prevent suspicious activity - Incident Management: Manage and track all disruptions and incidents - Intrusion Detection System: Identify and alert about security breaches by third parties - Mobile Access: Access software remotely via mobile devices - Mobile Authentication: Duo offers mobile authentication so you can approve logins from your phone. Reviewers highlight the convenience, fast push notifications, and compatibility with iOS and Android. They find it user-friendly, reliable, and practical for remote work and daily tasks. - Multi-Factor Authentication: Duo gives you multiple ways to verify your identity, making access safer. Users think MFA is easy to use, offers flexible authentication options, and helps organizations reduce unauthorized access. Some mention setup confusion or time consumption, but most find it convenient. - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Password Database: A database of passwords to flag for reuse - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Password Synchronization: Securely access passwords from any device - Patch Management: Install software updates and bug fixes remotely - Policy Management: Create, manage, and track policies and procedures within an organization - Privileged Account Management: Control, monitor, and secure privileged accounts and their access to critical data and IT applications - Push Notifications: Trigger clickable pop-up messages - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Secure Login: With secure login, you gain strong protection for your accounts and sensitive data. Reviewers appreciate how Duo makes login both safe and simple, highlighting real-time authentication, ease of use, and confidence in preventing unauthorized access across devices. - Secure Password Sharing: Securely share encrypted passwords with colleagues - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Two-Factor Authentication: This capability lets you add a second verification step for better security. Reviewers indicate Duo’s 2FA is easy to set up, reliable, and integrates with many platforms. They value the extra security, though a few mention issues with backup codes and phone dependency. - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - User Session Management: Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system - VPN: Extend virtual private network over public networks to enable protected information exchange - Vulnerability Protection: Safeguards to protect network vulnerabilities - Vulnerability Scanning: Discover patch statuses and vulnerabilities --- Get Advice We can help you find the software with the features you need. Features 4.5 (547) 4.5 Based on 547 reviews ## Pricing Value for money 4.6 (236) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/228827/Duo-Security/pricing/) Duo Essentials $3.00 Per User,Per Month It includes: - Duo Directory - Phishing-Resistant MFA - Complete Passwordless Authentication - Single Sign-On - Trusted Endpoints - Unlimited Applications Duo Advantage $6.00 Per User,Per Month It includes: - Cisco Identity Intelligence (Cross-Identity Visibility, ISPM, and ITDR) - Duo Passport - Session Theft Protection - Device Health Checks - Risk-Based Authentication Duo Premier $9.00 Per User,Per Month It includes: - Complete Device Trust With Endpoint Protection Check - Comprehensive Package For Complete Zero Trust Access - VPN-Less Remote Access To Private Resources Value for money 4.6 (236) 4.6 Based on 236 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (221) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (221) 4.4 Based on 221 reviews ## User reviews Overall rating 4.7 Based on 548 reviews Filter by rating 5(408) 4(115) 3(17) 2(2) 1(6) Mentioned topic Sorted by most recent SM Scott M. IT Director Financial Services ### "DUO gets it done" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 March 10, 2026 Overall it's been a great solution to meet the needs for MFA in our workplace environment, because our end users can't uses smart phones because of compliance. Pros Learning curve was short, it was a great value for our needs and setup was very easy and suited our needs. Cons Support response wasn't robust and limited in the scope of solutions. They pointed me to FAQ's rather then support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Glen G. Systems Operator Government Administration ### "Dup 2 Factor, A simple, easy to use system for Network Authentication" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 15, 2026 Cisco Duo has helped us with our 2 factor logon requirements. This 2FA works seamlessly with our Network either with the use of a mobile device app, hardware token or even a code over a landline phone. Pros Duo Security is probably one of the easiest 2 Factor authentication platform out there. It is a great Value for you money and the account and Device management is straight forward and easy with their Administrative panel Cons There was not much to dislike about this platform. The only issue is once in a while that device app would be unresponsive, but a simple reboot would solve any issue Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Heather C. Flight Ops Controller Airlines/Aviation ### "I Recommend Duo Security!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 Duo Security gives both me and my employer peace of mind during times when I bring my work laptop home to use. Pros Duo Security allows me to safely work at home from my work laptop, it is fast and extremely easy to use. Cons There is nothing I don't like. It is a very easy app to install on my cell phone that aligns with my work laptop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Sebastian C. Information Technology Technician Higher Education ### "Great do it all authenticator service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 25, 2025 Very good overall for multiple users who need authentication. Works well with other services for a well rounded authentication service across the board. Pros Very simple authenticator to use. Easy process to login and verify user. Good value for money for our needs. User and account management was comprehensive and easy to do. Customer support not used by me but my team had no issues with them. Cons Occasional glitch or user lock out would cause issued. Was never too hard to fix though. We just had to reverify their accounts and renew their authentication. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Elizabeth H. Senior Product Manager Retail ### "duo thumbs down. :(" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 19, 2025 No thanks, not sure I am a big fan at all. I am sorry, but you need a lot of improvements that I can see. Pros Hi, I am not sure I like much about this app. I continually have trouble with this product. And am on the phone with IT a lot about it Cons Well frankly it never works. And if I am stuck and cannot login to my server somewhere, it makes for very inconvenient work day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Carli N. Scheduler Consumer Services ### "Efficient and user friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 11, 2025 My overall experience with Duo Security is positive. My company has been using it for a while now and I have never had issues. Set up has always been simple and efficient. Pros What I like most about Duo Security is the ease of use and how quick it is to verify I am logging into my jobs network. Cons I cannot think of anything I dislike about Duo Security at this time. I recently had to get a new phone and it was a super easy set up with IT. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jim C. Lead application support analyst Information Technology and Services ### "Ex-user of Duo Security." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 3, 2025 I used Duo security when I was in EPAM, at that time, EPAM used it as an internal two factor authentication tool. Pros As a two-factor authentication tool, it is easy to use, you can easily install it in different cell phones and OS. Cons I didn't find any cons in Duo security, as an user, I found it very convenient. You just need to register your phone in advance, then when the system requires two-factor authentication, it will direct you to the cell phone,. Switched from [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/) Company decision. I was not the decision maker. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alexis C. Centralized Services Technician Information Technology and Services ### "Need MFA and SSO? Duo's Got You!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 30, 2025 Overall, I would highly recommend Duo as your primary MFA/SSO solution. Value is great, support is helpful, and its secure. Pros Duo is a great choice for MFA! The users we deploy to like how easy it is to set up, and they have one MFA for most of their tools. It also has a great SSO option, which makes it reliable for our business use-case. The price is great for what we can do with it, and we feel secure in our business. Support has been wonderful as well! Cons We haven't run into too many issues with Duo. When we have a problem, they're here to help us get rolling! Our integrations were easy to set up, and we didn't have much pushback from users when implementing Duo as opposed to other MFA providers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CO Chris O. Operations Manager Education Management ### "Duo for me, Duo for You - Thank You" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 14, 2025 I've had a very positive experience with Duo. Worth every nickel to implement with our systems, works across different platforms without fail. Pros DUO is easy to install, implements quickly. More reliable than other verification systems I've used. Easy to manage additional users, login process is simple, pops right up as banner on phone. Cons I have not problems with Duo Security, no complaints. We've been using it for a few years now. No bugs, no problems. Toughest thing is getting Luddites accustomed to using it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Regina C. Real Estate Online Media ### "Secure site " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 1, 2025 My overall experience is good. It helps my feel safe, secure and comfortable knowing that my personal information is confidential. Pros It gives me assurance that my personal account information is secure. It allows me to create a password or pin each time in order to access my accounts . Cons I believe the set up initially was complicated as it asked me to create a password and my password didn’t fit the criteria each time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/228827/Duo-Security/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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