# Page 14 | Cisco Duo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Cisco Duo the right Multi-Factor Authentication solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228827/Duo-Security/reviews

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Cisco Duo

4.7 (548)

[View alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 16th, 2026

# Page 14 - Reviews of Cisco Duo

## Showing most helpful reviews

Showing 326-350 of 548 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Megan L.  
Research assistant  
Research  
Used the software for: 6-12 months

### "overall good product "

January 15, 2019

4.0

Pros

I like that there is an option to keep me logged in for 12 hours so I don’t have to continually verify myself. I also like that I can verify on my Apple Watch

Cons

Sometimes it takes a very long time after I approve to login for the login to go through.

Review Source

Emma M.  
graphic designer  
Graphic Design  
Used the software for: 1-2 years

### "Great product to run dual Authentication through "

September 30, 2022

5.0

Pros

I like how user friendly it is. It is not difficult to get into the app and it instantly alerts me anytime I need to approve or deny a login attempt so I can get right to the correct approval screen by easily tapping the notification.

Cons

Nothing, this software really is super easy to use.

Review Source

NK

Namrata K.  
Post Doc Research Associate  
Research  
Used the software for: 2+ years

### "Great for security issues!"

May 11, 2021

5.0

My overall experience has been great using Duo security with my institutional email accounts. One feels safe!

Pros

The application forbids anyone to use your private email accounts by integrating phone number with it.

Cons

It is sometimes tricky and frustrating to integrate it again once you have changed your phone number; may be due to security reasons.

Review Source

VR

Verified Reviewer  
Program Specialist  
Higher Education  
Used the software for: 1-2 years

### "An easy way to add a layer of security"

September 14, 2019

5.0

Now that I use this software, I don't want to be without it for my time card, I understand why our university had us all sign up for it.

Pros

Our university required everyone to add Duo Security for our time cards. I was a bit skeptical, but it's easy to use, and does provide an extra layer of safety for our sensitive data.

Cons

I got a new cell phone earlier this summer, and it took a little while (half hour) to figure out how to re-sync Duo Security to my new phone.

Review Source

CW

Colin W.  
IT Service Desk Technician  
Medical Practice  
Used the software for: 6-12 months

### "Duo is the standard in Multi-Factor Authentication."

September 11, 2022

5.0

Managing users with Duo Mobile is a great way to increase security with minimal labor.

Pros

It just works. Great user interface, all the features and settings you might need for creating that extra layer of security in one easy to use package.

Cons

It's unfortunate that it shares a name with Google Duo, as that can create confusion with new users and a rebranding might be helpful.

Review Source

AA

Abdulkadir A.  
RA  
Higher Education  
Used the software for: 1-2 years

### "A need for security"

September 3, 2019

5.0

The fact that there is a two-factor authentication security requirement for access to applications increases the appeal of using this program. I think that this program should be used strongly to prevent data from being easily acquired in digital environments.

Pros

The secure storage of data for people who work in the digital environment and help to create two-factor authentication security processes for access to them allow people to feel the ultimate in security.

Cons

Longer recognition of secure codes for access to systems

Review Source

VR

Verified Reviewer  
Economics PhD Student  
Higher Education  
Used the software for: 6-12 months

### "duo makes me feel that my information is secure"

April 16, 2019

5.0

Pros

My university uses duo for its login and I like the added security, especially with all the news about data breaches nowadays.

Cons

Sometimes it takes a little bit longer than I would like, but I think it's worth it for the security.

Review Source

VR

Verified Reviewer  
Head of Editorial Department  
Higher Education  
Used the software for: 1-2 years

### "Duo fast two factor checks"

September 18, 2018

5.0

Pros

Duo is a very small non invasive two factor authorization for logins which works great instead of phone calls, emails and SMs messages sent to an user. You just install and in two clicks you have a short fast code.

Cons

Maybe the option to add it two other services yourself and not just through corporate channels. Would be a great two factor authorization for sharing Uber trips, Amazon wishlists, email logins, and so on.

Review Source

SD

Subham D.  
Teaching Assistant  
Higher Education  
Used the software for: 2+ years

### "Duo Security : Authentication made easy"

July 18, 2020

4.0

Overall the experience is good. Security is very important nowadays, specially in research. So, multifactor authentication like this helps a lot.

Pros

1\. Very easy interface and ease of use. 2.It's free to use. 3. Setting up new devices is easy.

Cons

1\. Sometimes the response time is slow. 2. Not supported in fitbit works only in apple watch.

Review Source

KR

Kevin R.  
Director of Store Operations  
Retail  
Used the software for: 6-12 months

### "Duo Security is built on trust"

August 2, 2022

5.0

Pros

I like that it is intuitive and easy to use. Plus, keeps our network safe.

Cons

While I love the security aspect, the first time it calls to verify, it provides a random number. I wish the name would come on so I knew who that was as I almost blocked the number.

Review Source

Jimmy L.  
Network Administrator  
Supermarkets  
Used the software for: 1-2 years

### "Wonderful for two factor authentication"

August 3, 2018

5.0

It helps my organization protect sensitive digital assets by providing another means of authentication of the user.

Pros

I like how easy it is to use for two factor authentication. I've been somewhat involved in the setup and administration of Duo, including its integration with F5 Access Policy Manager, and it's pretty smooth.

Cons

Most of the time the user setup is easy, but sometimes the explanations of what to do for the user can be confusing.

Review Source

AP

Andrea P.  
Events and Media Manager  
Higher Education  
Used the software for: 6-12 months

### "Duo Security"

April 8, 2020

5.0

This software has integrated more security for our websites and information and I absolutely love it.

Pros

I appreciate the added security that this app has integrated in my daily work routine. I have to "approve" any entry into work related sites that require my login information. I can easily "approve" or "deny" access from my phone.

Cons

What makes me nervous about this software is when it goes down. There has only been one instance where duo security went down and because of it, I was not able to access my email or other work sites as it required me to "approve" or "deny" access and I was not able to do so since the site crashed.

Review Source

pC

prathibha C.  
system admin  
Education Management  
Used the software for: 2+ years

### "usage"

December 11, 2019

4.0

Its easy to use so far. All our applications use DUO for additional security

Pros

Adds additional security layer for all your applications . You can authenticate using an app on your phone from anywhere.

Cons

You have to register and setup the device every time you get a new device, even though you have the same number

Review Source

笹智

笹木 智.  
営業事務  
Entertainment  
Used the software for: 2+ years

### "管理アプリとして最強"

February 5, 2023

4.0

Pros

セキュリティーを必要とするアプリやソフトウェアを対象に2段階認証やパスワード認証としてスマートで簡単に番号を発行できる。他社の製品より安易に活用できスマホで管理が出来るので便利です。

Cons

銀行アプリや書類のパスワードとしても活用できたら最強の発行ソフトになると感じました。

Review Source

RE

Ricardo E.  
Brand Advocate  
Consumer Services  
Used the software for: 2+ years

### "Ezi n’ quick"

November 18, 2022

5.0

Pros

I like how I’m able to simply just use this to generate access codes so that o can log on to my company’s VPN to work.

Cons

There is nothing much to dislike about this software.

Review Source

ML

Marissa L.  
Front office manager  
Hospitality  
Used the software for: 6-12 months

### "Mostly good"

June 17, 2021

5.0

It is good to use to ensure that while working from home, only the account holder can get in.

Pros

This is good to keep a 2 step authentication to get into secure files to ensure no one else can access the accounts.

Cons

It can be confusing to set up for the first time which can cause delays when trying to walk new users through set up on video call.

Review Source

HP

Harshkumar P.  
Dentist  
Higher Education  
Used the software for: I used a free trial

### "Good for the business employees"

June 4, 2021

5.0

Nice experience. In my past employment, we have to change passwords every three months for email/HR account. However, email or HR account integration with duo eliminate the need of password change and give extra layer of securities

Pros

You will not require to change password of your work or school accounts/email as duo is sending you 2 step verification. Can be push notifications or code on the app. Can be integrated with the Remote log in software links for extra security along with Citrix Workspace

Cons

Setting up account is hard. You need to set up in computer for app in phone. Because if your employer gives you QR code to connect, you have to log in your employer site in computer and capture QR code to get further steps. Can be problem when you will switch to new phone and how IT system of employer/school for setting up or retrieving information for new devide

Review Source

SD

Sarah D.  
Accountant Associate  
Higher Education  
Used the software for: 2+ years

### "Great Security Product "

January 14, 2020

5.0

Overall this product is great for dual security login.

Pros

This is a great software to keep login secure. I like the ease of use the most about this software.

Cons

The thing that I like least about this product is that on my IOS device it doesn't pop up you have to go into the app to approve the push.

Review Source

TM

Thatayaone M.  
Director, Consulting Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Cisco 2FA Review"

October 29, 2020

5.0

I use the android app for this software to authenticate for VPN access and other company websites with sensitive data and I haven't had any issues. The software is stable and easy to use.

Pros

Protects against hacking Protects against sharing of login credentials Easy to approve access via Duo Push, and also has the passcode option The user interface is simple and easy to navigate

Cons

I have been using this software for more than a year and I haven't had any issues using it.

Review Source

JM

Jay M.  
I.I. Specialist II  
Consumer Electronics  
Used the software for: 6-12 months

### "Good product, Easy to use"

September 28, 2023

5.0

Pros

Simple interface, easy to use, helps us be more efficient

Cons

Laggy at times, adding new users could be easier to do.

Review Source

CE

Cynthia E.  
Sachbearbeiterin  
Retail  
Used the software for: 1-2 years

### "Duo Security "

November 6, 2023

5.0

Pros

Einfacher Login und schnelle Übermittlung des Codes zum Login.

Cons

Bisher keinerlei negative Erfahrungen gemacht.

Review Source

KT

Keith T.  
Student  
Computer Software  
Used the software for: 1-2 years

### "A decent way to add security"

October 11, 2023

4.0

I think it's fine as I rather verify using the app then using a code as that takes a bit longer.

Pros

I like that it gives an extra level of security to our accounts for school. The verification process is simple and quick.

Cons

I think that it fails to recognize that I am the user logging in on the same computers. It's not a big issue though.

Review Source

NG

Nicholas G.  
IT Professional Senior  
Higher Education  
Used the software for: 1-2 years

### "Duo makes two factor authentication a breeze"

February 7, 2020

4.0

While some users were resistant to having another app on their phone, once this is setup you only need to interact with it to allow connections - it's seamless and easy!

Pros

Once the app is setup on your phone, accessing any of our servers, secured web pages, etc. are a breeze, instant notifications and one click access.

Cons

When getting a new phone there can be problems with un-enrolling an old device and adding a new one if you no longer have the old phone.

Review Source

Grace D.  
student  
Education Management  
Used the software for: 1-2 years

### "Great! Easy to use"

June 16, 2020

5.0

I will definitely continue to use Duo in the future, and I suspect that it will become even more popular as an extra form of security.

Pros

Duo is easy to sign up for and easy to use to get into accounts. I like that you have an option to receive a "push" or receive a call or text.

Cons

I have no complaints-- it works very well. The design of the app makes it easy to follow and use. I can't think of any changes.

Review Source

Dan F.  
Social Media Manager  
Automotive  
Used the software for: 1-2 years

### "Perfect Security App"

April 30, 2021

5.0

I have had a great experience using Duo Security.

Pros

Duo Security was extremely easy to use. It does a great job of being straightforward and keeping your accounts secure. It provides new codes on a 30-second basis, making it difficult for hackers to do what they do.

Cons

There are no cons for Duo Security. Each time I have to use it, I am pleased and satisfied with the results.

Review Source

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