# Page 15 | Cisco Duo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Cisco Duo the right Multi-Factor Authentication solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228827/Duo-Security/reviews

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Cisco Duo

4.7 (548)

[View alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/)

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Last updated February 16th, 2026

# Page 15 - Reviews of Cisco Duo

## Showing most helpful reviews

Showing 351-375 of 548 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TG

Timothy G.  
Library Assistant  
Higher Education  
Used the software for: Less than 6 months

### "Quality Authentication Software"

July 10, 2022

3.0

My overall experience was positive and adds protection in addition to my password. This is especially important for off campus access.

Pros

I like that it gives multiple methods of authenticating your identity. Options available to me were a phone call, push notification, code, and external USB drive. Additionally, the account was easy to set up and make changes should they be needed. The user interface is straightforward and easy to use.

Cons

The software is required every time I sign into Owlnet and outlook. However, there is a a box you can check to “Remember me for 10 hours”, so you don’t have to constantly go through the software. My only complaint with that is sometimes the check box won’t work.

Review Source

FC

Frans C.  
Manager ICT  
  
Used the software for: 2+ years

### "We use this tool for 2-factor authentication purposes."

March 13, 2018

5.0

Pros

The software is easy to use for endusers via the app. It supports fingerprint authentication. It integrates quickly with a on-perm and SaaS solutions.

Cons

The initial setup for endusers can be a bit cumbersome for other platforms than iOS and Android.

Review Source

LB

Lindsay B.  
Editor  
Writing and Editing  
Used the software for: 6-12 months

### "makes working from home easy"

July 29, 2020

5.0

Overall I'm very pleased. I never planned to be working from home for so long (like many others out there!) But this has just really made things easy and secure for me and others on my team.

Pros

Since working from home during COVID-19, this software has made it super easy to log into my company's VPN and have a protective firewall. All it takes is a simple tap on the app on my phone to approve the login from my laptop. I really just love how quick and easy and protective it is.

Cons

I have yet to find anything negative. The mobile app version even alerts me when my phone is due for a software update!

Review Source

VR

Verified Reviewer  
Design Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Added security couldn't be easier!"

August 15, 2019

4.0

By using randomized strings of numbers Duo basically makes it impossible for someone to hack into my account.

Pros

It's a simple way to double the security for your systems. The software is easy to use and intuitive.

Cons

It's almost too simple, you push a button, get a number.

Review Source

VR

Verified Reviewer  
Managed Services Administrator  
Information Technology and Services  
Used the software for: 6-12 months

### "Ridiculously easy to use"

November 12, 2019

5.0

Multifactor authentication is a MUST these days. Adding security is usually a tradeoff between ease-of-use, however Duo has very minimal negative impact on workflow.

Pros

Amazingly easy to use. Push notifications couldn't be easier, they arrive instantly and we highly recommend Duo to greatly improve security at such a minor impact to login flow.

Cons

Took a bit of thought to figure out how to set it up at a customer site, considering we have multiple employees that may be connecting to a customer's devices at any given time; more upfront setup time in that scenario but end result is great!

Review Source

Vishesh K.  
Senior Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Authentication Application"

June 24, 2022

4.0

Pros

It is one of the best authentication application, the user can easily authenticate with the help of a call or mobile push message.

Cons

Sometimes the authentication over the call fails not sure why that happens but it happened with me many times.

Review Source

VR

Verified Reviewer  
Manager  
Accounting  
Used the software for: Less than 6 months

### "Duo"

May 13, 2022

5.0

Pros

It's easy and has always been very quick to authenticate a sign on. Never have heard of an issue arising in the software.

Cons

The only thing that I've found that is glitchy is when the phone is on the lock screen when I'm prompted to accept a login that was mine I've clicked on the allow button but it still takes me to the app to authenticate the login.

Review Source

VR

Verified Reviewer  
PHD Student  
Higher Education  
Used the software for: 1-2 years

### "Easy Login"

April 21, 2021

5.0

We use this for two factor authentication for secure login access to research drives. Access is quick and the user interface is simple to use and connect multiple devices.

Pros

Easy and straight forward to use. You can connect it to an app on your phone and even has an app for Apps iWatch.

Cons

Sometimes it will prompt you to login multiple times but otherwise there are not that many cons to Duo.

Review Source

RT

Rachel T.  
Kaplan ACT Tutor  
Higher Education  
Used the software for: 2+ years

### "Good Way to Keep Your Account Safe"

September 30, 2020

3.0

My company requires me to use this software in order to protect my account, but it takes extra time and I would prefer to not have to essentially log in twice.

Pros

Duo Security allows you the ability to protect your account from malicious users. It prevents hacking into your account by applying another layer of security to your login. You are required to enter your password, as well as authenticate yourself in another way before accessing your account.

Cons

Sometimes Duo Security does not always work the first time and you end up entering your password and authenticating yourself multiple times. It can be very annoying.

Review Source

SP

Sachin P.  
Student  
Education Management  
Used the software for: 1-2 years

### "Amazing Tool"

June 14, 2021

5.0

Pros

Helps keep my account secure and notifies me every time there is a login attempt.

Cons

Can be a hassle if you try to control multiple accounts with a single key.

Review Source

BJ

Blessing J.  
Student  
E-Learning  
Used the software for: 2+ years

### "It’s an okay app "

April 13, 2021

4.0

I think it does it’s job! Just wish the hour login was longer.

Pros

I like the safety net that the app provides for my logins.

Cons

I wish they had a 24 hour login. I use mine for my classes and I find myself having to do duo sometimes in my classrooms.

Review Source

AS

Amy S.  
Administrative Assistant  
Higher Education  
Used the software for: 1-2 years

### "Safety and security"

December 9, 2019

5.0

It has become a quick routine to deal with Duo when logging in. Glad they have the ability to accept through a mobile option.

Pros

When Duo was force-implemented on us, there was much grumbling. However, ITS says it has definitely helped with cyber-attacks and phishing.

Cons

I'm glad they have enabled a "remember me for 30 days" feature. It was a real pain prior, when you had this extra layer every time needed to login.

Review Source

JM

John M.  
IT Engineer  
  
Used the software for: 1-2 years

### "Great two factor authentication provider"

April 4, 2018

4.0

Pros

Duo integrates out of the box with a lot of SaaS systems, and it is easy to set up for users. For unsupported SaaS, or in house apps, it possible to set up a lightweight agent running locally on your network that will extend 2fa functionality to unsupported systems. This agent is easy to set up.

Cons

Onboarding users onto the platform in bulk is a bit of a challenge. I wish there was more instructional resources for introducing the product to the company. Sometimes the app freezes when the user is expecting a push, and therefore they are unable to complete the 2fa process.

Review Source

TD

Taraiya D.  
HRBP  
Higher Education  
Used the software for: Less than 6 months

### "DUO for authentication/multiauthentication"

September 29, 2021

4.0

At the university, it was used as a extra security for accessing People soft, you couldn't get in without approving via Duo on the mobile app, or your landline phone once the call came through.

Pros

I liked that it worked with a mobile device, as well as a landline. I liked that the software would lock you out if no response was given in a certain amount of time on the other device set-up for the multi authentication.

Cons

Sometimes, when you are rushing to access a particular system you have to remember to confirm or validate on the other device so that you are allowed to sign in.

Review Source

VR

Verified Reviewer  
CMO  
Computer Software  
Used the software for: 1-2 years

### "Works ok, but I like Google Authenticator better"

October 10, 2017

4.0

Pros

It gets the job done whenever I have to log in to one of several services. In comparison to other authentication services, this is pretty decent- not the best, not the worst.

Cons

It works , but the design of the mobile app is not really modern. It also does not look like a native iOS app, but rather like a custom-made product, in a negative way.

Review Source

KL

Kenneth L.  
Lead Technician  
Insurance  
Used the software for: 1-2 years

### "SECURE YOUR FUTURE TODAY"

October 9, 2020

5.0

overall, the software works the way it should and the cons are very minor.

Pros

This software is very easy to use and was simple to set up across the enterprise. All of our top performers were able to enroll on their own once they received the email.

Cons

If you lose your mobile device in our company, you are put in a position where you are unable to DUO. Not convenient if someone switches phone either

Review Source

DJ

Danieal J.  
Administrative Assistant  
Education Management  
Used the software for: 1-2 years

### "DUO Security "

December 23, 2019

5.0

Its the easiest but most effective additional security from people accessing your VPN. Easy verification process.

Pros

Can be highly trusted! Improves security ricks by 100%. Provides 3 different methods of verifying information. Duo security has a mobile app.

Cons

Sometimes, it times out to fast or freezes before you are able to verify connection. Phone authorization takes longer when verification is needed.

Review Source

JP

James P.  
Civil Engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Easy and Cost-Effective Multi-Factor Authentication for Your Company "

April 15, 2022

5.0

I am very pleased with Duo Security so far. I've been able to use MFA for both online and offline applications and never had an issue. I'm glad to know our logins are secure and protected!

Pros

The ease of deployment and quick integration essentially allowed our company to switch over to Duo MFA "overnight," and it hasn't disrupted our workflow at all. If anything, the customer support and superior product have made us all more confident that our work was protected and that we were meeting modern standards for privacy and security.

Cons

The only downside - and it's inherent to MFA in general - is making sure my phone or other device is nearby when I log on. But I've become used to that since adopting and now it's second nature!

Review Source

LM

Lia M.  
associate  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Gets the job done, but annoying"

November 19, 2020

4.0

Overall, I don't likee using it at all but it's a necessary evil for security.

Pros

It definitely is secure, it asks for a lot of security measures whenever you try to login so I trust that it's keeping things safe.

Cons

The downside is that it gets really annoying after a while. All the texts, confirmations, multiple logins, etc. get overwhelming when you just want to check something really quick.

Review Source

HY

Hannah Y.  
Employee  
Education Management  
Used the software for: 2+ years

### "Easy to use except....."

June 23, 2022

5.0

Pros

Easy to use and app integrates well with phone

Cons

Customer support has limited hours so if something goes wrong, no access until they open again

Review Source

LG

LaQuetta G.  
Chief Visionary Officer  
E-Learning  
Used the software for: 1-2 years

### "Duo Security "

May 21, 2020

5.0

The pro about the software is that Duo security can be used for work and personal authenticity in the same location. Great experience overall with establishing the login process. Simple to use!

Pros

The pro about the software is that Duo security can be used for work and personal authenticity in the same location.

Cons

There are no cons with this software that I can currently identify. There have been no issues to date.

Review Source

VR

Verified Reviewer  
PhD Student  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy to navigate"

June 8, 2021

5.0

Overall, the user experience is great. It is a simple and easy-to-use product.

Pros

I use Duo Security when logging into my school account. It is mandatory to use this App for two-step verification. Although the process causes extra work, Duo Security is easy to use and to navigate.

Cons

It does not work well on Safari. The pop-up screen is often blocked. Chrome is a better browser to use it. It would be nice to make this app works well on the most commonly used browsers.

Review Source

IP

Imani P.  
Program Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to Use"

September 17, 2019

4.0

It’s very easy and convenient to use this software.

Pros

I like that is very easy to verify your login with duo. I use it for logging in to my accounts in college.

Cons

I dislike how often I have to use it. Almost everytime I log in.

Review Source

ML

Mayowa L.  
Studente  
Education Management  
Used the software for: 1-2 years

### "Duo"

March 4, 2020

5.0

Great software overall, some little things can be made better here and there within the software.

Pros

I basically have to go through this software check everyday and anytime I try to sign into my educational institution. Its good for security.

Cons

Although I understand it is a good security check, it sometimes can be annoying having to pass through the same check-in multiple times even in a day.

Review Source

CH

Chris H.  
Systems Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Good product for MFA in various areas"

November 30, 2023

4.0

Pros

Being able to use this for MFA on servers/computers is awesome

Cons

Sometimes it doesn’t send the code like it should. However, thats just how tech is.

Review Source

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