# Page 16 | Cisco Duo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Cisco Duo the right Multi-Factor Authentication solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228827/Duo-Security/reviews

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Cisco Duo

4.7 (548)

[View alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 16th, 2026

# Page 16 - Reviews of Cisco Duo

## Showing most helpful reviews

Showing 376-400 of 548 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Blackboard Support and Services Manager  
Higher Education  
Used the software for: Less than 6 months

### "Duo Security"

March 7, 2019

5.0

Pros

Duo is a 2 point authentication program that is great in the fact that I don't have to log into a separate email account and enter an access code to get logged into my device. I just interact with the notification I receive and Boom! I'm in. That simple. I can set it up for text, email, or call notifications to gain access, I just like the text based option better, quick and easy (just don't forget to take your phone to work!)

Cons

I honestly do not have any complaints about Duo.

Review Source

MF

Margaret F.  
Adjunct professor  
Higher Education  
Used the software for: 2+ years

### "Duo Security"

November 18, 2022

5.0

Pros

I feel comfort knowing that I have control on how my account is accessed.

Cons

I don’t have any issues with this software.

Review Source

RC

Rachel C.  
Manager  
Accounting  
Used the software for: 1-2 years

### "Easy Tool"

February 8, 2021

5.0

I love that this easy to use software adds an extra layer of security to our programs.

Pros

The app is very easy to use and allows you different options on how you would like to dual authenticate your login. The speed and reliability of this app are great as well.

Cons

I don't love that my phone is the only way to access duo. This can be an issue if it's lost or not close by.

Review Source

BP

Brittany P.  
Assoc Director  
Higher Education  
Used the software for: 1-2 years

### "Easy secure sign on product"

November 5, 2020

5.0

Pros

Really easy to sign into whatever you are trying to log into with the phone app they have.

Cons

I wish there was a way after you already logged into something for the day you could remain signed in without having to go back through the login process- not that it's a huge issue but one more thing you have to do each time but it's great for security.

Review Source

Charles M.  
Assistant Manager  
Real Estate  
Used the software for: Less than 6 months

### "great 2F authentication tool for additional account security"

December 10, 2018

5.0

Pros

I like that Duo Security offers several authentication options. It ensures only the authorized individual access personal accounts or sensitive info on our system. It is convenient and minimizes chances of cyber security threats. It integrates with most third-party apps and online platforms.

Cons

It may not be a suitable option if you have to access your account in settings that do not allow use of mobile phones. I dont have any bad experience with this tool.

Review Source

NA

Nawal A.  
Student Physical Therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Does a Great Job"

June 9, 2020

5.0

It's been really easy to use and it's been very helpful.

Pros

It does a really great job at keeping security, it almost kept me out of my own accounts for a while when I switched devices!

Cons

Initially when I started using the program, I had a hard time because I had to get accustomed to it, but it's not a hassle anymore! Customer service was awesome.

Review Source

ND

Natalie D.  
Digital Marketing  
Semiconductors  
Used the software for: 1-2 years

### "So great! "

March 26, 2020

5.0

We are making sure that there is no way people can hack into our work systems.

Pros

I love that I can use DUO for both security at work but I have also hooked up my social media accounts to make sure that no one can hack into my IG or Facebook

Cons

I really have no complaints, it's been a great software for keeping all documents and resources at work safe.

Review Source

nP

nadia P.  
csa  
Banking  
Used the software for: 1-2 years

### "Great Extra Layer of Security!"

September 8, 2020

5.0

Would 100% continue to use this for years to come!

Pros

I love how Duo helps prevent people from getting into certain sites and services. It makes me feel that much safer, as if my information/work will not get stolen!

Cons

I dislike how sometimes when I try logging in with Duo, the software lags or makes me re-log in after a certain period of time.

Review Source

HA

Hajime A.  
postdoc  
Research  
Used the software for: 1-2 years

### "Important tool in COVID19 situation"

February 28, 2022

5.0

Pros

The university requires staffs to use DUO Security for double authentication process. It is very easy to use.

Cons

When you change the job, it might be confusing to correctly change the setting of Duo to the new job.

Review Source

CA

Colin A.  
Sales Manager  
  
Used the software for: 6-12 months

### "Duo is annoying to use but I see the value in it"

January 13, 2018

4.0

Pros

I like that I know the services Duo is protecting are actually being protected and nobody is going to be logging into my accounts. I like how you can click on the SAVE FOR 30 DAYS button on a specific device so you don't have to get permission every time.

Cons

I get my Duo security access on my phone which is nice because I have my phone with me most of the time. However, on a few occasion I haven't had my phone with me and then I'm not able to log into my stuff. ANNOYING!

Review Source

PG

Praeveen G.  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Good security authentication product"

April 8, 2023

5.0

Pros

Easy to use. Easy to set up and when I switched phones it was easy to set up there

Cons

Nothing much, the UI was a bit plain but other than that worked mostly as intended.

Review Source

ES

Evan S.  
Vessel IT Team Lead  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Secure, Easy to setup Multi-Form factor from a trusted source, Cisco"

December 4, 2019

5.0

They are probably the best 3rd party 2fa provider.

Pros

The ability to add multiple devices and hardware key fobs for each user. The mobile app makes it easy for end users to login

Cons

Users sometimes get upset that if they setup a new phone (BYOD) that duo just doesn't work. It's not an issue with duo, just the only issue we have faced.

Review Source

KS

Katharina S.  
Field Technician, Center for Environmental Biology  
Higher Education  
Used the software for: Less than 6 months

### "Easy two-factor authentication!"

July 11, 2019

5.0

Overall, easy to use as a two-factor authentication system, wish it was available for all websites!

Pros

We've recently started using Duo Security at my university. I primarily interact with it via the Duo Mobile app, which handles login requests. When logging in, all you have to do is click either "yes" or "no" on the app after entering your password on your computer, very easy to use. The app also shows a notification for every log-in attempt, which allows easy access to authorize a login attempt, and keeps you updated if anyone is trying to log into your account.

Cons

I've recently gone through and enabled two-factor on all my digital accounts. DuoPush is currently not available to use with all of them (just activated it for twitter though!), which is a bit of a shame, because it would be nice to keep all accounts within the same app.

Review Source

TT

Tung T.  
Pharmacy Intern  
Hospital & Health Care  
Used the software for: 1-2 years

### "Extra Security"

September 28, 2020

5.0

Overall, Duo Security helps secure your business/school accounts by notifying you with a request to log into your account. Duo Security does has some issues at time where there would be a delay in the request but this issue is not that common.

Pros

The thing I like most about this software is that it keeps your accounts secure by forcing you to allow access from your phone when you try to log on. This prevent others from logging onto your account and getting access instantly.

Cons

It can get tedious when you have to constantly wait for a push request on your phone. Sometimes there can be a delay or no request even after you submitted. If you wait too long to confirm request then you have to repeat the process again.

Review Source

VR

Verified Reviewer  
Graduate Student  
Research  
Used the software for: 1-2 years

### "Make you feel safe with you login"

April 16, 2019

5.0

I am happy that my institution chooses to have Duo attached to our account

Pros

I feel very safe having Duo attached to my account. One needs the phone to be able to login in addition to a password

Cons

I hope that it has a more simple and large button to either Approve or Reject without opening the app

Review Source

VR

Verified Reviewer  
Delivery driver  
Hospitality  
Used the software for: Less than 6 months

### "Annoying but useful "

December 13, 2022

4.0

Pros

Helps maintain cyber security and keeps everyone honest

Cons

It's a major inconvenience especially if I am running late

Review Source

AW

Alexa W.  
Office Manager  
Accounting  
Used the software for: 1-2 years

### "Great Way to Secure Firm Data"

May 27, 2022

5.0

Pros

I love how you are alerted whenever there is a sign in on multiple devices and can approve or deny.

Cons

I have no negative feedback for this software. It definitely keeps our data safe.

Review Source

SE

Sheida E.  
Research assistant  
Research  
Used the software for: 1-2 years

### "Duo Security user review"

June 7, 2021

5.0

I would recommend this application to anyone who is searching for double security.

Pros

It is a really reliable security application. I have been using it since 2019 and I am fully satisfied with it.

Cons

For my use, I do not have any issue with it so far after more than a year and I do not think that I am going to interface any.

Review Source

CC

Christopher C.  
Chief Executive Officer  
Accounting  
Used the software for: 2+ years

### "Duo Security Review- Chris"

July 16, 2021

4.0

So far, it been a great one.

Pros

The sign in approval to log into devices as a security check is an excellent way to protect oneself from people with malice.

Cons

Can be challenfing if your phone used as a security back up get stolen too.

Review Source

AG

Anas G.  
MD  
Hospital & Health Care  
Used the software for: 1-2 years

### "Duo security"

February 23, 2020

5.0

Overall, it is decent and effective but the verification process is long

Pros

The Duo Security software is very effective and secure. It allows login from any personal device with easy confirmation

Cons

Sometimes (actually a lot), the code verification method does not work and you will have to use call phone option

Review Source

MK

Melissa K.  
Customer Service Representative  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Duo for Authentication"

December 1, 2022

5.0

I use this app, at my work, whenever I need to log into the company's VPN. It works quickly & efficiently. A great app.

Pros

Duo is fantastic for quickly authenticating the user.

Cons

I cannot think of any cons for using this app. It's great.

Review Source

BB

Binod B.  
Student  
Higher Education  
Used the software for: 6-12 months

### "Set and Forget Security measure for all"

December 15, 2019

5.0

I'm highly statisfied with Duo Security and highly recommend it for that extra layer of security one needs.

Pros

I liked the ease of using Duo for setting that extra layer of security. Now I don't need to worry about my password being weak or stolen.

Cons

I like how one can authenticate through sms or through app notification. There could be extra layer of security if duo can collect the list of devices we sign in through and giving option to name it individually.

Review Source

CG

Corrine G.  
Stylist  
Retail  
Used the software for: 1-2 years

### "Easy to Use"

January 24, 2019

5.0

Day to day use is very easy. It sends me a push notification when someone is trying to log into my work accounts, so I can easily verify if it's me or not.

Pros

This software is super easy to use as long as I have my phone on me.

Cons

Setting it up can be difficult. I had to use the help desk at my company to get it set up.

Review Source

EL

Eileen L.  
Physician  
Medical Practice  
Used the software for: 1-2 years

### "Easy to use, secure"

April 27, 2021

4.0

Pros

Easy to use, secure. It is quick and rarely has glitches.

Cons

It can be inconvenient to need to have your second device (cell phone) at hand for the two security step, so sometimes I have to stop what I am doing, get up and find my cell phone before I can get on with my work.

Review Source

Elise W.  
Philosophy PhD Student  
Higher Education  
Used the software for: 6-12 months

### "Good for security, a bit annoying from user perspective"

October 8, 2019

5.0

Overall solid and not too annoying for the additional layer of security.

Pros

Adds an additional layer of security to my education accounts. App syncs with watch, so I don't always have to grab my phone.

Cons

I wish there were other ways to authenticate than phone or watch - both can be inconvenient especially when you need to authenticate in a class setting. I also wish your preferences synced across devices.

Review Source

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