# Page 17 | Cisco Duo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Cisco Duo the right Multi-Factor Authentication solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228827/Duo-Security/reviews

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Cisco Duo

4.7 (548)

[View alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 16th, 2026

# Page 17 - Reviews of Cisco Duo

## Showing most helpful reviews

Showing 401-425 of 548 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Matthew S.  
Teaching Assistant  
Higher Education  
Used the software for: 2+ years

### "Infrequent issues, but mostly efficient"

May 26, 2020

4.0

The entire school mandated use of DuoMobile and it was a little rocky at first. After the initial workup, it worked most of the time. I can't be mad at DuoMobile much since it does what it is supposed to do, but I wish that I didn't have to use it.

Pros

Worked well at what it is supposed to do. It is a two-factor authenticator. Apart from hiccups, seemed like it worked most of the time.

Cons

It was slightly difficult to get the mobile app functioning. The app sometimes had issues with authenticating my logins on my laptop.

Review Source

VR

Verified Reviewer  
Advisor  
Education Management  
Used the software for: Less than 6 months

### "Duo"

April 8, 2020

4.0

Bad

Pros

Working from home, Duo allows me to be able to log into work software while using encryption.

Cons

It's frustrating to have to verify myself when the encryption for Duo times out, seemingly every 15-30 minutes. You also have to download a smartphone app. Not sure what users would do to verify if they don't have a smartphone or if theirs broke during the time they need to verify.

Review Source

Brad T.  
Application Support Manager  
Higher Education  
Used the software for: 6-12 months

### "Great Multi Factor Authentication"

March 23, 2021

5.0

Multi-factor authentication was needed for our student learning portal.

Pros

We needed to enable two-factor authentication on our student learning portal and Duo was a quick and easy application to implement and install.

Cons

No cons for this specific software. The only cons are the got ya's that come with any type of multiple-factor authentication, user frustration at another level of security.

Review Source

AH

Al H.  
Infrastructure Analyst  
Computer Software  
Used the software for: 6-12 months

### "Great integration for secure environment"

November 10, 2022

5.0

Pros

Even though this is a Cisco product, it integrates well with our Fortigate firewall.

Cons

Needs to do manual syncs sometimes with our LDAP sync.

Review Source

JL

Jessica L.  
Research Assistant 2  
Research  
Used the software for: 1-2 years

### "Duo Security at Large Institutions"

December 12, 2019

5.0

With Duo Security, we have realized fewer headaches and easier, more secure log-in.  I would recommend it to most companies, upon the stipulation that users will never need to log in from an area where either their mobile device is prohibited, or locations have poor service.

Pros

We implemented Duo Security after six months of hacking and stolen log-in credentials.  Phishing attempts kept coming in new ways.  While many people did complain about needed to set up Duo Security, we have not had large-scale log-in theft or issues since.

Cons

It is occasionally inopportune to need your mobile device when logging in. This may prevent a real user from reaching their site.

Review Source

RO

Ryan O.  
Digital Marketing Manager  
Management Consulting  
Used the software for: 1-2 years

### "Simple 2FA"

October 3, 2018

5.0

Pros

I remember before Duo and signing into VPNs and secure places was a huge pain. Now I get a push notification and I'm productive.

Cons

Maybe it's the settings, but it feels like I need to re-sign in a bunch of times but it's easy with the push notifications.

Review Source

Hemantkumar D.  
Research Associate  
Higher Education  
Used the software for: 6-12 months

### "Nice dual verification system "

July 25, 2019

5.0

Pros

work on the phone with internet access or through call or text. You cant install on two phones at the same time that gives you protection from being spied. Highly recommended for those who handle sensitive information via emails.

Cons

Sometimes very slow and in order to get authorization you might need to open the app, even if notification access is granted to that app

Review Source

VR

Verified Reviewer  
Manager Service Desk  
Consumer Goods  
Used the software for: 1-2 years

### "Duo, Multi Factor Authentication"

December 19, 2018

5.0

Pros

I love how easy Duo is to use. it is great for our end users they can just about figure it out on their own.

Cons

The management console can be a little confusing to learn and generating one time codes can be tricky.

Review Source

Derek E.  
Front End Web Designer / Developer  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Duo adds an extra layer of protection"

September 20, 2018

5.0

Duo allows information to have an extra layer of protection. It allows users to access their emails that are protected outside of the hospital and healthcare system. It makes my workflow, as a user, convenient, fast, and protected.

Pros

The software allows me, as a user, to log into my protective medical records and email outside of the hospital.

Cons

There is sometimes a time lapse when sending a "signal" to allow access.

Review Source

Adrian T.  
Infrastructure Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "We need to implement MFA"

December 3, 2019

3.0

If it cannot be use for Office 365 MFA then I think we will have to look at different products.

Pros

Provides a more friendly app that tells you the location and IP address of the sign in request. Quick and easy to implement.

Cons

Testing the Office 365 conditional access and struggling with signing into Outlook, modern authentication doesn't work regardless of Outlook being Office 365 or 2019.

Review Source

CG

Ciara G.  
Consultant  
Fund-Raising  
Used the software for: 1-2 years

### "Data Security"

August 29, 2019

5.0

Pros

Duo Security I have the confidence that my information is not easily accessible especially as a mobile professional who often has to log into public wifi. Security at the your fingertips; super easy!

Cons

I wish all technology services had duo security.

Review Source

SS

Sunzia S.  
Lecturer  
Education Management  
Used the software for: 1-2 years

### "Easy to use"

May 18, 2022

4.0

Pros

I like its user interface and it is reliable

Cons

Nothing for right now, working good overall.

Review Source

AS

Ambyr S.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "So easy to use!"

December 24, 2020

5.0

Pros

So easy to use when working from home!!

Cons

I don’t have any complaints about this product

Review Source

GG

Gina G.  
HR Analyst  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for security but what if I forget my phone?"

December 11, 2018

4.0

Pros

We used this software to remotely log into our VPN and HRIS systems. Duo offers a secure way to access system's with little headache in the process.

Cons

The only con I can see in using this app, what if I forgot my phone? It has not happened yet, but worry that if I forgot my phone one day I will not be able to access our systems. I used our systems 75% of every day, so this would be a big problem should I ever forgot my phone.

Review Source

eK

elena K.  
manager  
Computer Software  
Used the software for: 1-2 years

### "RELIABLE AND USER-FRIENDLY Single-sign security software"

November 6, 2022

5.0

Pros

Easy integration (can be self-installed by a user under 5min), ease of use

Cons

Nothing to think of, the product is great

Review Source

AH

April H.  
owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Works for extra security"

March 14, 2022

4.0

Duo is great as an additional layer of security to prevent unauthorized access to sensitive personal information of patients.

Pros

I use Duo as a part of volunteering for a non-profit organization. I access personal information of cancer patients as part of my volunteer duties, and I use Duo as an additional layer of security when logging into my account that accesses this information. I like that Duo works automatically and I can just choose to send either a push or a passcode to my phone. It works easily and seamlessly, which is how it should work!

Cons

There is not really anything that I don't like about Duo. It's easy to use and does the job!

Review Source

JR

Joseph R.  
Proposal Processor  
Higher Education  
Used the software for: 2+ years

### "Duo Security makes 2-Step a Breeze"

February 1, 2019

5.0

Pros

With the app, I don't have to copy-paste on my phone or read my phone to type into my computer. I just press the button to allow access. Two step authentication without much hassle.

Cons

Set up at first can be tricky, but once it's done you don't have to worry about that.

Review Source

VR

Verified Reviewer  
Technical Associate  
Higher Education  
Used the software for: 6-12 months

### "Best two factor authentication tool"

August 16, 2018

5.0

Pros

It's easy to set up and it's really convenient that it supports multiple devices and platforms. Very clean and intuitive interface. Also like the option of giving you a push or a passcode. Used it at two different jobs and never had an issue with it.

Cons

Sometimes the push doesn't show up in my phone's notifications, but otherwise it's great.

Review Source

Greg G.  
Operations Fellow  
Higher Education  
Used the software for: 6-12 months

### "It is a good 2 Factor authentication service"

April 21, 2019

5.0

Pros

\- Duo's mobile app, Duo Push, works well with our systems. It's easy to set up, and while some people at William & Mary have had trouble adopting the program into their day to day use, I find it usually works without a problem.

Cons

\- it's not quite as clean as Google's "Are you trying to login" push notification. I like that methodology better.

Review Source

ME

Markus E.  
Bürokaufmann  
Retail  
Used the software for: 1-2 years

### "Duo Security"

December 12, 2022

5.0

Pros

Eine gute Software zur Verifizierung im Homeoffice

Cons

Bisher habe ich keine negativen Erfahrungen mit der Software

Review Source

BA

Bradley A.  
Network Admin  
Information Technology and Services  
Used the software for: Less than 6 months

### "Duo Security"

December 14, 2022

5.0

we are securing RDP access to all our servers with DUO to add another layer of security internally

Pros

Duo is an extremally easy MFA set and the app and apple watch app make it simple to 2fa into devices

Cons

setting up offline access to each device is a time consuming

Review Source

Caleb K.  
Release Engineer  
Consumer Electronics  
Used the software for: Less than 6 months

### "2-Factor Authentication"

June 30, 2021

5.0

While not my first choice in authentication tracking, I tend to prefer all-in-one apps, it does it's job properly.

Pros

A simple app that makes it easy to keep track of your 2-factor auth keys, uncluttered by other features.

Cons

There are too many buttons to get the the sign-on verification requests, the process could be more efficient.

Review Source

GC

Gene C.  
Retired  
Information Technology and Services  
Used the software for: 6-12 months

### "Duo Security"

March 31, 2021

1.0

The interval of time between when you want to log in and the time you receive the code to actually log in times out.

Pros

Easy setup and configuration. Secures your PC from unauthorized use. Notifies you about possible intrusion attempts.

Cons

Sometimes the interval of time between when you want to log in and the time you receive the code to actually log in times out. Then you have to start the process all over.

Review Source

VR

Verified Reviewer  
Intern  
Computer Software  
Used the software for: 1-2 years

### "An easy to use 2FA"

July 7, 2022

4.0

Pros

Duo does a very good job at providing a simple to use 2 factor authentication that is easy to access. Whether it's through a text, call, or the app, Duo makes it very easy to quickly verify your identity.

Cons

I think that the app could be send the notification via a full screen pop up rather than just a notification. The notification might be swiped away and then you have to open up the app to verify your identity.

Review Source

FD

Fatima D.  
Student  
Primary/Secondary Education  
Used the software for: I used a free trial

### "Duo Security Review"

February 7, 2022

5.0

My overall experience is a great one!

Pros

My favorite thing about this software is the fact that it keeps my NYU email and information completely safe.

Cons

It gets a bit annoying because it logs you out of our Gmail over a certain amount of time... but in reality it is just to keep your information safe.

Review Source

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