# Page 19 | Cisco Duo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Cisco Duo the right Multi-Factor Authentication solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228827/Duo-Security/reviews

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Cisco Duo

4.7 (548)

[View alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/)

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Last updated February 16th, 2026

# Page 19 - Reviews of Cisco Duo

## Showing most helpful reviews

Showing 451-475 of 548 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LT

Layla T.  
Blogger  
Entertainment  
Used the software for: 1-2 years

### "Perfect for Network Security and Secure Sign-on"

November 15, 2023

5.0

Pros

Duo Security makes it super simple to securely sign onto any website or network through a push notification or passcode alert. The system is also easy to use once it is set-up and can be modified as needed.

Cons

The set-up takes a little while to complete and the software takes a little while to learn.

Review Source

NC

Naishka C.  
Student  
Research  
Used the software for: 1-2 years

### "Duo Security "

December 10, 2019

5.0

I like it. It protects all my information for others. It prevents that people get into my personal data by sending me notifications and providing me a code to get into my accounts.

Pros

The use of this app it is so essential for students. I use it for school, and every time that I try to access any of my school accounts, it will ask for permission, and it will give me a code, protecting my information from others.

Cons

The installation part was a little bit hard, but I think it was because they were updating the app at that moment.

Review Source

CS

Carissa S.  
Assistant  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Kind of Finnicky"

November 14, 2020

5.0

Pros

When it works, it super fast and easy to navigate.

Cons

Sometimes it freezes up and I can’t log in.

Review Source

KG

Karlyn G.  
PhD Student  
Higher Education  
Used the software for: 2+ years

### "Minor Annoyance"

March 17, 2020

4.0

Having to authenticate with Duo is annoying when traveling abroad without data.

Pros

I'm sure Duo is great for two-factor authentication but as a user I find it annoying to have to authenticate so often.

Cons

The "remember me for 30 days" option often doesn't work for me, perhaps because of my cookies settings?

Review Source

Elizabeth B.  
project manager  
Government Relations  
Used the software for: Less than 6 months

### "duo security"

February 9, 2021

4.0

I am able to login to sites seamlessly with the authentication option. It saves time having to stress about passwords being compromised and having to remember them and reset. I would recommend this product!

Pros

I like how easy it is to set up an account and use with your smartphone. It makes logging into sites so much easier. It eases my mind that it is safe and secure and free to use. Great option for companies looking for authentication software. I have not had any technical issues.

Cons

I haven't had any specific issues with this software, it is much more stable compared to other products.

Review Source

KN

Kevin N.  
Eligibility Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Straight Forward Two Factor Authentication"

November 11, 2019

5.0

Overall Duo is an easy way to get a two factor password. I have not complaints.

Pros

Duo is simple to use. I can either get a two factor password or set it to send push notifications to my device. It makes it simple and easy to keep your software safer from hackers.

Cons

There is nothing wrong with Duo itself but the only issue is that Duo stands alone and is not bundled with other software. Google Authenticator is convenient if you are in Google's ecosystem. I mostly use Lastpass so use that for most of my passwords but must use Duo for work. It would be nice to be integrated into a larger suite of tools.

Review Source

JH

Jeremy H.  
Administrative Intern  
Accounting  
Used the software for: 1-2 years

### "Authentication for School"

February 20, 2019

5.0

Pros

My college utilizes Duo Security as an additional security measure when logging into our student portal. This brings a lot of peace of mind since personal information including Social Securities, financial information, tax information, etc, is all on my student log-in.

Cons

It is difficult when you do not have your phone on you to be able to authenticate that it is you with the sign-in. Sometimes it feels like the authenticator does a good job of keeping me out...

Review Source

AM

Aries M.  
Sales and Customer Service  
Automotive  
Used the software for: Less than 6 months

### "Duo Security User Review"

February 26, 2023

5.0

It's integration to our VPN system definitely strengthen the security of company

Pros

Once installed Duo is very simple to use. The interface is well-designed and very user-friendly. The notifications are quick to arrive.

Cons

For a non-tech savvy 1st time users, the set-up can be overwhelming.

Review Source

JN

Judtih N.  
cmo  
Marketing and Advertising  
Used the software for: 6-12 months

### "Works well and easy to integrate"

March 31, 2020

4.0

It's fast and works well with multiple options to authenticate. The free version is great too for what it provides but long term it may prove to be too expensive for us.

Pros

It does what it's supposed to do with an easy management interface. The ability to upload users via csv is really helpful too.

Cons

We really want the ability to prompt users to enroll if they are not already, but let them bypass if they want to login using the site/app directly. Currently this isn't a policy that we can set. You either have to force or allow bypass all together. Can be pricey as well when compared to alternatives like Google.

Review Source

BB

Bence B.  
CEO  
Online Media  
Used the software for: Less than 6 months

### "Better than other auth software "

December 19, 2022

5.0

Pros

Many integrations, secured database, downloadable priviliges.

Cons

Not have Windows code manager like Authy.

Review Source

CF

Chad F.  
Business Analyst  
Computer Software  
Used the software for: 1-2 years

### "Fantastic VPN Authenticator "

December 14, 2018

5.0

Pros

It's simple, easy to configure, and makes connecting to VPN a breeze.

Cons

Sometimes it takes a bit too long to authenticate on the Duo mobile app. Not sure if this is on our side or Duos but it can be frustrating to wait for the app to let me log into VPN.

Review Source

YTH

Yi Tzu H.  
Course Assistant  
Higher Education  
Used the software for: 1-2 years

### "Easy to use"

November 21, 2022

5.0

Pros

the display is straightforward and easy to navigate.

Cons

There really isn't a defect I can think of, but if anything, the font and font size of each account can be adjusted so it does not take a big block of the screen.

Review Source

JR

JESSICA R.  
Professor  
Higher Education  
Used the software for: 6-12 months

### "it's always worked perfectly"

September 28, 2018

5.0

Pros

It's nearly instantaneous, and absolutely consistent. Hard to find in an app, even these days. And these things are absolutely crucial for an authentication app.

Cons

Nothing -- I'm especially glad it works on Android

Review Source

VR

Verified Reviewer  
Consultant - Information Delivery  
Insurance  
Used the software for: 6-12 months

### "Easy to Use Authentication"

July 31, 2019

5.0

Great experience!

Pros

As a user (use it to log onto my company's VPN), I have not run into any issues using this software.

Cons

No CONs identified at this time. Has worked as intended.

Review Source

CC

Courtney C.  
Project Manager  
  
Used the software for: 2+ years

### "Great security tool for a large, corporate company!"

June 7, 2017

5.0

Our whole marketing team has gained the benefit of working remotely due to this trustworthy security software.

Pros

We have a lot of security restraints within our company so Duo makes it easy to work remotely. They have an app that lets you get a secure code to login on your computer in order to get access to all the files without a security breach.

Cons

Besides the manual set up, there aren't any cons that would make our company switch to a different security software.

Review Source

MB

Mark B.  
Application developer  
Insurance  
Used the software for: 1-2 years

### "easy to use and lightweight software"

February 9, 2021

5.0

I am very pleased with the product and am glad my company choose to use this vs some of the other competitors products.

Pros

The front end is very simple and easy to use. I had used similar software in past companies, but those products had many more hoops to jump through. Duo is much simpler and only requires the clicking of a single email link to setup. Once setup, authentication was flawless.

Cons

I am not sure what the backend deployment looks like for this software, I can only speak to the front end. Setup may be more difficult vs using the product. If i had to find an issue, i cannot seem to figure out how to backup my credentials, and as such, when replacing my phone, I need to contact our support to get a new token generated. Luckily it does not happen often.

Review Source

AJ

Anthony J.  
Technical Analyst  
Mining & Metals  
Used the software for: Less than 6 months

### "DUO Security learning curves"

March 18, 2021

4.0

I find it necessary security one must have but do not think its user friendly by any means. I hope to see more improvements in the future, I also hope they change the UI for their admin portal.

Pros

It provides adequate Two factor authentication providing applications and devices with security, great to have and provides a sense of security.

Cons

Not very user friendly, a little bit of a learning curve involved. Trying to walk the end user in registering can often be a challenge, trying to explain and get the end user to understand fully how the DUO process flow works can be a challenge as well.

Review Source

JW

Jonathan W.  
Graduate Student  
Research  
Used the software for: 1-2 years

### "Used mostly for HR and Payroll Stuff at University: Works Well"

January 8, 2020

5.0

overall seems like a smooth functioning security feature that doesn't slow down my phone and always seems to work well.

Pros

Gives me a sense of security and it works very smoothly everytime an approval is requested. I like that my employer uses it and I hope they keep adding better security features.

Cons

Well the downside is it's just another app to have on your phone that you don't really use often, but you gotta have it to check payroll and your paycheck.

Review Source

KH

Kelly H.  
Web specialist  
Sporting Goods  
Used the software for: 2+ years

### "As a user it is very easy"

May 31, 2022

5.0

As a user this makes getting into secure sites and apps a breeze by simply accepting the authorization or generating passcodes right inside the app on your smartphone.

Pros

Ease of use. Ability to have Two-Factor Authentication or Multi-factor Authentication at touch of a button. Makes dealing with MFA from multiple companies, sites, apps easy to manage all in one place.

Cons

No instructions given by companies on how to use it. You have to figure it out as you go.

Review Source

VR

Verified Reviewer  
Unity 3d Developer  
Financial Services  
Used the software for: Less than 6 months

### "Great for two-factor"

February 13, 2019

5.0

Pros

Easy to use, anytime you need a code just open the app and boom there it is

Cons

Nothing to not like, easy to use and allows businesses to be more secure

Review Source

RK

Rohit K.  
Physician  
Medical Practice  
Used the software for: Less than 6 months

### "Duo security review"

July 30, 2022

5.0

Pros

Quick authentication via mobile application

Cons

I have been using it for a month now and have no problems

Review Source

EA

Erika A.  
Program Assistant  
Higher Education  
Used the software for: 1-2 years

### "Slight Annoyance for High Quality Security"

January 31, 2020

5.0

Overall, I feel much better about my internet and data security using Duo.

Pros

I love the extra layer of security Duo adds to my different accounts. From email to social media to school and work sites, I know my accounts are safer with Duo.

Cons

I do not like how difficult it is to register a new device without your old device. If you lose your phone, you are in some serious trouble.

Review Source

Cliff M.  
AVP, Business Metrics and Analysis  
Financial Services  
Used the software for: 2+ years

### "DUO SECURITY REVIEW"

August 16, 2018

4.0

Pros

Ease of use, especially generating security codes and copying those codes into network connecting software

Cons

I have not found any significant downside to this software

Review Source

VR

Verified Reviewer  
Student Engagement Officer  
Higher Education  
Used the software for: Less than 6 months

### "Easy and quick security tool"

July 23, 2019

5.0

Pros

Duo Security was super easy to install and is incredibly easy to use - one press of a button on your phone and you're authenticated. While it is one additional step for signing in to some sites and services within my organization, it really hasn't caused much of a hassle.

Cons

I think most of us usually have our phones sitting nearby, but there have been times when it's been a bit of an inconvenience to go get my phone from another room to complete the authentication.

Review Source

NM

Natalie M.  
Medical Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Duo Security makes me feel safe!"

November 7, 2019

5.0

I can see a bunch of benefits from this software and after a while you do not even notice that it is there, but having the peace of mind of an extra layer of security is comforting to me.

Pros

I really like how quick it is and it makes me feel safe about my security of material at work, especially since I deal with patients personal information.

Cons

I was confused at first on the point and how to use it and had to have someone explain it to me, but after that it all clicked. I think some more education on exactly what it is doing would be beneficial.

Review Source

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