# Page 2 | Cisco Duo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Cisco Duo the right Multi-Factor Authentication solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228827/Duo-Security/reviews

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Cisco Duo

4.7 (548)

[View alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 16th, 2026

# Page 2 - Reviews of Cisco Duo

## Showing most helpful reviews

Showing 26-50 of 548 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Andres S.  
Pre Sales  
Information Technology and Services  
Used the software for: Less than 6 months

### "Cisco DUO Review"

May 7, 2025

4.0

Mi experiencia general con Duo Security de Cisco ha sido muy positiva, especialmente en entornos empresariales donde se busca un equilibrio entre seguridad fuerte, facilidad de uso y despliegue ágil.

Pros

Experiencia de usuario muy amigable Los usuarios no técnicos pueden autenticar su identidad fácilmente con un simple toque en el móvil o una notificación push. Esto reduce la fricción habitual del MFA. Despliegue rápido e integraciones amplias Duo ofrece integraciones nativas con aplicaciones muy utilizadas (como Microsoft 365, Google Workspace, VPNs, Salesforce, etc.), lo cual ahorra mucho tiempo y facilita su adopción. Modelo Zero Trust incorporado Duo no solo verifica la identidad del usuario, sino también la seguridad del dispositivo y el contexto de acceso, lo que añade una capa extra de protección sin complicaciones. Autenticación sin contraseña Están apostando por un futuro passwordless, lo cual es positivo en cuanto a seguridad y usabilidad. Gestión centralizada con visibilidad completa El panel de administración permite ver qué usuarios, dispositivos y sistemas están accediendo, y aplicar políticas con flexibilidad.

Cons

Precio elevado para funciones avanzadas La versión gratuita es bastante limitada. Las funciones más potentes (como políticas de control granular o el análisis de dispositivos) solo están disponibles en los planes más caros. Curva de aprendizaje en la gestión de políticas Aunque la interfaz es intuitiva, configurar políticas complejas (como reglas por geolocalización o por tipo de dispositivo) puede requerir algo de experiencia técnica. Dependencia del móvil Aunque hay alternativas, el uso principal es mediante un smartphone. Esto puede ser un problema en entornos donde no todos los empleados disponen de uno, o en situaciones con mala conectividad. Limitaciones en entornos totalmente on-premise Aunque Duo se puede integrar con sistemas locales, está pensado para un enfoque cloud-first. Las empresas que aún dependen mucho de infraestructuras locales pueden tener que hacer más ajustes.

Review Source

VR

Verified Reviewer  
Computer Service Technician  
Education Management  
Used the software for: 1-2 years

### "Secure yet easy to use"

February 24, 2025

5.0

Great - doesn't interfere except as designed.

Pros

Fast, easy to use robust security solution. Numerous options for authentication which are all more secure than first-party options.

Cons

Sometimes does not open immediately especially on new deployments

Review Source

SJ

Savannah J.  
Wellness center rep  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Awesome security app"

April 28, 2025

5.0

Duo security has been easy to use and I would recommend to anyone who is looking to protect their passwords

Pros

I enjoy how easy it is to review a request in security, it pops up as a notification, you approve and that’s that

Cons

The thing I like least is that it isn’t as secure as other apps but Duo is still one of the better security apps

Review Source

DW

David W.  
IS Security Engineer  
Medical Practice  
Used the software for: 1-2 years

### "Duo Security is expensive but provides high quality and speedy results"

January 27, 2025

5.0

If money was not an issue, I would choose Duo Security for our organization's MFA/2FA security solution. It is backed by Cisco and their wide array of security products.

Pros

Duo Security will enable your organization to add MFA/2FA into your authentication process. Duo Security has a clean interface, and I was able to easily navigate the various pages. It has a nice app for mobile phones, both Apple iOS and Android. It can produce reports for compliance inquiries.

Cons

Duo Security is an expensive product because it is designed for enterprise installations of several thousand users who need an easy integration with the highest levels of security.

Review Source

VY

Vishnu Y.  
Warehouse Executive  
Logistics and Supply Chain  
Used the software for: 2+ years

### "One of the powerful MFA solutions"

March 23, 2025

5.0

My overall experience with Duo Security has been good and positive.

Pros

It provides you with numerous authentication methods like push messages, OTP, email, phone calls, etc. You can choose a convenient method as per requirement. It is one of the most secure and reliable MFA solutions. It provides you with an additional layer of security and helps you prevent data breaches by providing strong user and device authentication. It provides you with higher availability.

Cons

Currently, i have no dislikes about Duo Security.

Review Source

DDC

Diwakar Dixit C.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "A security tool which you can rely for MFA"

December 16, 2024

4.0

We were asked to implement MFA for cisco anyconnect and we found DUO could do this job as cisco did not have their own solution for MFA. Implementation took less than a day and it was super easy to use. License cost is also cheap. It supports Push notification, sms and even phone call. Support is very awesome as they respond quickly.

Pros

Nice UI Easy to integrate with security products like cisco ASA Very cheap to implement if your organisation is looking for MFA Supports SAML Supports Radius

Cons

I have not found any cons as such as the implementation was for MFA and it worked like a charm.

Review Source

MD

Michael D.  
MSP  
Information Technology and Services  
Used the software for: 6-12 months

### "Duo is the best"

May 2, 2025

5.0

Fantastic experience overall. Helped several clients set the service up and gotten no complaints from them.

Pros

Easy to use, and set up. Works really well and is easy to try and explain functionality to clients.

Cons

A necessary evil so to speak, when I'm in and out of systems that are protected via Duo it's annoying for me. That being said it's the nature of the beast.

Review Source

DT

Daniel T.  
IT Engineer  
Automotive  
Used the software for: 2+ years

### "I have used this software for 3 years and would not think about dropping it"

March 6, 2025

5.0

This software was installed 3 years ago and we have had very few issues. But security and also peace of mind have increased greatly. I would not move away from this product

Pros

The added security benefits and flawless integration with office 365 and other systems. Also this is very easy to manage and troubleshoot issues

Cons

Having to reactivate when a user has a new phone but this is an easy process and I don't know if it can be avoided

Review Source

RC

Regina C.  
Real Estate  
Online Media  
Used the software for: 6-12 months

### "Secure site "

July 1, 2025

5.0

My overall experience is good. It helps my feel safe, secure and comfortable knowing that my personal information is confidential.

Pros

It gives me assurance that my personal account information is secure. It allows me to create a password or pin each time in order to access my accounts .

Cons

I believe the set up initially was complicated as it asked me to create a password and my password didn’t fit the criteria each time

Review Source

SR

Sebastien R.  
CAD Designer  
Automotive  
Used the software for: 6-12 months

### "Duo Security Review"

April 24, 2025

5.0

I use Duo security for 6 month but my society decide to change for an other app

Pros

Duo security is a must to have for double authentification, it is super simple to use for a daily use.

Cons

The interface is not super friendly but there is all the needed functionnality.

Switched from

[Okta](https://www.capterra.com/p/119653/Okta/)

Company choice to change the authentificator app

Review Source

MW

Mackenzie W.  
Student  
Education Management  
Used the software for: 1-2 years

### "Duo Mobile Review"

January 15, 2025

5.0

I enjoy using Duo Security everytime rather than using email confirmation

Pros

It is quick to use and pops up even on my watch

Cons

That I have to do it every time I log in, but no fault of the company

Review Source

KL

Kari L.  
Graduate student  
Higher Education  
Used the software for: 6-12 months

### "Duo works as advertised. "

February 26, 2025

5.0

Duo works as advertised and accomplished its goals.

Pros

Duo security is a well-functioning app for dual authentication.

Cons

It’s frustrating to have to verify so frequently.

Review Source

TR

Tyrek R.  
IT network security analyst  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "DUO Security"

January 22, 2025

5.0

Pros

The amount of visibility on user authentications and devices.

Cons

Console can be a bit difficult to navigate through when looking at applications/policies.

Switched from

[OpenText Identity Manager](https://www.capterra.com/p/190058/NetIQ-IDM/)

The ease of use and traceability when viewing authentication logs.

Review Source

SD

Stoyan D.  
Service engineer  
Computer & Network Security  
Used the software for: 2+ years

### "The most trusted identity security tools."

October 28, 2024

5.0

Cisco Duo Security provides a seamless experience for working remotely in a secured environment. It gets integrated with the mobile phone easily to get a new passcode every time I login.

Pros

Easy integration with mobile phones. Multifactor authentication. Single sign on functionality. Takes no time for authentication.

Cons

After several years of use, I do not find any weaknesses in the application.

Review Source

RK

Rivka K.  
Consultant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy to use"

September 6, 2024

4.0

company i worked for used it briefly as a security for logging in

Pros

easy to use, most clients were able to sign up easily

Cons

clients were unable to have their computer remembered and not have to log in every time, clients complained that the call feature did not work well with phone extensions

Review Source

KM

Kiersten M.  
SDR  
Information Technology and Services  
Used the software for: 6-12 months

### "Duo Security"

September 28, 2024

5.0

Pros

I like that it is quick to load and easy to use

Cons

I dislike that it can be hard to set up if you get a new device

Review Source

JS

Jaclynne S.  
Receptionist  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Doesn't Get Much Simpler..."

September 3, 2024

5.0

Pros

Duo Security made it quick and easy to sign into the desktop computer and additional computer programs requiring authentication. It only required a fingerprint rather than typing in a number like other authenticators.

Cons

It would prove tedious if I did not have access to that specific phone for any reason, but that's probably the case with all authentication devices.

Review Source

VM

Viktoriia M.  
Customer Service  
Information Technology and Services  
Used the software for: Less than 6 months

### "Duo Security review."

September 7, 2024

5.0

Pros

The best thing about Duo Security is its reliability and security. Duo provides great solution for 2FA, it is fast and easy to use.

Cons

I did not encounter any issues with Duo Security.

Review Source

MG

Michele G.  
Senior Researcher  
Research  
Used the software for: 1-2 years

### "Enjoying Enhanced Security With Duo Security"

July 10, 2024

5.0

Pros

I like the identity and password management features It comes with great multi-factor authentication features It is a great cloud security solution for business

Cons

While using Duo Security, there hasn't been any issues.

Review Source

VR

Verified Reviewer  
Business Intelligence Analyst  
Higher Education  
Used the software for: 2+ years

### "Frequent Duo Security User"

May 6, 2024

5.0

Pros

I like how seamless Duo Security integrates into my authentication process. The mobile app makes 2FA easy with a variety of methods to navigate authentication.

Cons

I don't have any cons about Duo Security from the end-user perspective. An initial concern was that 2FA would be excessive, but with how integrated mobile devices have become with everyday life, it only takes a few seconds to add an additional layer of security to protect my organization's data.

Review Source

Paul Henry T.  
Systems Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Cisco Duo is more than 2-factor Authentication"

June 6, 2024

5.0

Pros

Duo not only provides 2-factor authentication but also provides security posture checking for a dynamic behaviour of an endpoint.

Cons

Duo is purely cloud-based and does not have an on-premise setup.

Review Source

RK

Rayhann K.  
Student  
Education Management  
Used the software for: 1-2 years

### "Duo Security Review"

June 7, 2024

4.0

Pros

One thing I really like about Duo Security is that you can secure many things with the app. I mainly use it to log into anything that's school related, but there can another layer of security for other things like social media accounts.

Cons

One thing I don't like about Duo Security is how often it tells me to redo the two factor authentication. I get the importance, but it's so annoying when you're in a rush and you see that you need to log in to the Duo Security app to continue. It's even more frustrating when it refuses to connect at times.

Review Source

DC

David C.  
International Student Program Technician  
Education Management  
Used the software for: 1-2 years

### "Duo Security is a bit of a double-edged sword"

November 20, 2023

3.0

Duo Security is necessary and useful when trying to protect your secure access to portals and data online. However, this company hasn't quite worked out the delays and programming bugs that still come with the app.

Pros

Duo Security does resolve many issues with sensitive information and secure access, as the approved user is given sole access by having this app on the user's phone.

Cons

There are numerous delays in alerts and sometimes it appears that programming bugs cause the app to malfunction, even when using the latest version of the app.

Review Source

GS

Gordon S.  
Software Developer  
Banking  
Used the software for: 2+ years

### "A well known muti-factor aunthentication Solution"

July 27, 2023

5.0

Overall, Duo Security is one of those mandatory have solutions. In the world of today where security is a big concern, multi-factor authentication is essential.

Pros

We use Duo Security to login to almost all our cloud infrastructure platforms. It is simple and minimum set up is required for someone to get set up and start using. It provides a variety of authentication methods like one-time passwords, push notifications, SMS etc. My favourite authentication method is the approval methods by the mobile phone app. The way it works is that once you input your username and password, a prompt is then sent to your phone with two options, either approve or deny. It is only after selecting Approve that you are signed in. I like this method because it is the easiest to use of all the multi-factor authentication methods available for Duo Security. Another advantage of Duo Security is that it works with quite a number of platforms ranging from desktop services, cloud services and VPNs.Duo Security offers insightful analytics which helps you track the security of your platforms. Login attempts can be monitored, and potential security threats eliminated before they can cause any harm.

Cons

Duo Security is very much connectivity and mobile device dependent. This may not be accessible to everyone at any given time. Another limitation of Duo Security is that the mobile application is only accessible through certain phones with a certain a specific android version for Android Mobile Users. There is this one time when the application failed to install in one of my colleagues phone. They had to use their wife's phone for multi-factor authentication whenever they needed to login to a specific remote desktop.

Review Source

VR

Verified Reviewer  
Associate  
Apparel & Fashion  
Used the software for: Less than 6 months

### ""Streamline Your Security with Duo: The Ultimate Solution for Easy and Effective Protection""

March 17, 2023

5.0

Pros

Duo Security is a popular vendor that offers a cloud-based multifactor authentication (MFA) solution, which provides many benefits, such as:1. Strong Authentication: Duo Security provides strong authentication to secure access to your applications, devices, and data. Its MFA solution helps to ensure that only authorized users can access sensitive information, preventing unauthorized access.2. Easy Integration: Duo Security can easily integrate with a variety of applications, such as VPNs, cloud applications, and on-premise solutions. This makes it easy to add an extra layer of security to your existing IT infrastructure.3. User-Friendly: Duo Security is user-friendly and easy to use. It offers a range of authentication methods, including push notifications, SMS, phone call, and biometrics, making it convenient for users to access their accounts.4. Comprehensive Dashboard: Duo Security offers a comprehensive dashboard that allows you to monitor and manage authentication events, track device compliance, and gain insights into your security posture.5. Security Features: Duo Security offers several security features, such as device visibility and control, policy enforcement, and adaptive access policies. These features help to ensure that your organization's security policies are enforced, and only authorized users can access sensitive information.

Cons

Some potential cons of Duo Security may include:1. Cost: Some users may find the cost of Duo Security to be higher than other security solutions in the market.2. Integration: While Duo Security integrates with many applications and platforms, some users may experience difficulties in integrating with specific systems or may require additional configuration to work effectively.3. User Interface: Some users may find the Duo Security user interface to be confusing or not as intuitive as other security solutions they have used in the past.4. Customer Support: Some users have reported experiencing slow response times or limited support options from Duo Security's customer support team.

Review Source

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