# Page 2 | Cisco Duo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Cisco Duo the right Multi-Factor Authentication solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/228827/Duo-Security/reviews --- Cisco Duo 4.7 (548) [View alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 16th, 2026 # Page 2 - Reviews of Cisco Duo ## Showing most helpful reviews Showing 26-50 of 548 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Andres S. Pre Sales Information Technology and Services Used the software for: Less than 6 months ### "Cisco DUO Review" May 7, 2025 4.0 Mi experiencia general con Duo Security de Cisco ha sido muy positiva, especialmente en entornos empresariales donde se busca un equilibrio entre seguridad fuerte, facilidad de uso y despliegue ágil. Pros Experiencia de usuario muy amigable Los usuarios no técnicos pueden autenticar su identidad fácilmente con un simple toque en el móvil o una notificación push. Esto reduce la fricción habitual del MFA. Despliegue rápido e integraciones amplias Duo ofrece integraciones nativas con aplicaciones muy utilizadas (como Microsoft 365, Google Workspace, VPNs, Salesforce, etc.), lo cual ahorra mucho tiempo y facilita su adopción. Modelo Zero Trust incorporado Duo no solo verifica la identidad del usuario, sino también la seguridad del dispositivo y el contexto de acceso, lo que añade una capa extra de protección sin complicaciones. Autenticación sin contraseña Están apostando por un futuro passwordless, lo cual es positivo en cuanto a seguridad y usabilidad. Gestión centralizada con visibilidad completa El panel de administración permite ver qué usuarios, dispositivos y sistemas están accediendo, y aplicar políticas con flexibilidad. Cons Precio elevado para funciones avanzadas La versión gratuita es bastante limitada. Las funciones más potentes (como políticas de control granular o el análisis de dispositivos) solo están disponibles en los planes más caros. Curva de aprendizaje en la gestión de políticas Aunque la interfaz es intuitiva, configurar políticas complejas (como reglas por geolocalización o por tipo de dispositivo) puede requerir algo de experiencia técnica. Dependencia del móvil Aunque hay alternativas, el uso principal es mediante un smartphone. Esto puede ser un problema en entornos donde no todos los empleados disponen de uno, o en situaciones con mala conectividad. Limitaciones en entornos totalmente on-premise Aunque Duo se puede integrar con sistemas locales, está pensado para un enfoque cloud-first. Las empresas que aún dependen mucho de infraestructuras locales pueden tener que hacer más ajustes. Review Source VR Verified Reviewer Computer Service Technician Education Management Used the software for: 1-2 years ### "Secure yet easy to use" February 24, 2025 5.0 Great - doesn't interfere except as designed. Pros Fast, easy to use robust security solution. Numerous options for authentication which are all more secure than first-party options. Cons Sometimes does not open immediately especially on new deployments Review Source SJ Savannah J. Wellness center rep Health, Wellness and Fitness Used the software for: 2+ years ### "Awesome security app" April 28, 2025 5.0 Duo security has been easy to use and I would recommend to anyone who is looking to protect their passwords Pros I enjoy how easy it is to review a request in security, it pops up as a notification, you approve and that’s that Cons The thing I like least is that it isn’t as secure as other apps but Duo is still one of the better security apps Review Source VY Vishnu Y. Warehouse Executive Logistics and Supply Chain Used the software for: 2+ years ### "One of the powerful MFA solutions" March 23, 2025 5.0 My overall experience with Duo Security has been good and positive. Pros It provides you with numerous authentication methods like push messages, OTP, email, phone calls, etc. You can choose a convenient method as per requirement. It is one of the most secure and reliable MFA solutions. It provides you with an additional layer of security and helps you prevent data breaches by providing strong user and device authentication. It provides you with higher availability. Cons Currently, i have no dislikes about Duo Security. Review Source DW David W. IS Security Engineer Medical Practice Used the software for: 1-2 years ### "Duo Security is expensive but provides high quality and speedy results" January 27, 2025 5.0 If money was not an issue, I would choose Duo Security for our organization's MFA/2FA security solution. It is backed by Cisco and their wide array of security products. Pros Duo Security will enable your organization to add MFA/2FA into your authentication process. Duo Security has a clean interface, and I was able to easily navigate the various pages. It has a nice app for mobile phones, both Apple iOS and Android. It can produce reports for compliance inquiries. Cons Duo Security is an expensive product because it is designed for enterprise installations of several thousand users who need an easy integration with the highest levels of security. Review Source RC Regina C. Real Estate Online Media Used the software for: 6-12 months ### "Secure site " July 1, 2025 5.0 My overall experience is good. It helps my feel safe, secure and comfortable knowing that my personal information is confidential. Pros It gives me assurance that my personal account information is secure. It allows me to create a password or pin each time in order to access my accounts . Cons I believe the set up initially was complicated as it asked me to create a password and my password didn’t fit the criteria each time Review Source MD Michael D. MSP Information Technology and Services Used the software for: 6-12 months ### "Duo is the best" May 2, 2025 5.0 Fantastic experience overall. Helped several clients set the service up and gotten no complaints from them. Pros Easy to use, and set up. Works really well and is easy to try and explain functionality to clients. Cons A necessary evil so to speak, when I'm in and out of systems that are protected via Duo it's annoying for me. That being said it's the nature of the beast. Review Source DDC Diwakar Dixit C. IT Manager Information Technology and Services Used the software for: 2+ years ### "A security tool which you can rely for MFA" December 16, 2024 4.0 We were asked to implement MFA for cisco anyconnect and we found DUO could do this job as cisco did not have their own solution for MFA. Implementation took less than a day and it was super easy to use. License cost is also cheap. It supports Push notification, sms and even phone call. Support is very awesome as they respond quickly. Pros Nice UI Easy to integrate with security products like cisco ASA Very cheap to implement if your organisation is looking for MFA Supports SAML Supports Radius Cons I have not found any cons as such as the implementation was for MFA and it worked like a charm. Review Source DT Daniel T. IT Engineer Automotive Used the software for: 2+ years ### "I have used this software for 3 years and would not think about dropping it" March 6, 2025 5.0 This software was installed 3 years ago and we have had very few issues. But security and also peace of mind have increased greatly. I would not move away from this product Pros The added security benefits and flawless integration with office 365 and other systems. Also this is very easy to manage and troubleshoot issues Cons Having to reactivate when a user has a new phone but this is an easy process and I don't know if it can be avoided Review Source SR Sebastien R. CAD Designer Automotive Used the software for: 6-12 months ### "Duo Security Review" April 24, 2025 5.0 I use Duo security for 6 month but my society decide to change for an other app Pros Duo security is a must to have for double authentification, it is super simple to use for a daily use. Cons The interface is not super friendly but there is all the needed functionnality. Switched from [Okta](https://www.capterra.com/p/119653/Okta/) Company choice to change the authentificator app Review Source MW Mackenzie W. Student Education Management Used the software for: 1-2 years ### "Duo Mobile Review" January 15, 2025 5.0 I enjoy using Duo Security everytime rather than using email confirmation Pros It is quick to use and pops up even on my watch Cons That I have to do it every time I log in, but no fault of the company Review Source KL Kari L. Graduate student Higher Education Used the software for: 6-12 months ### "Duo works as advertised. " February 26, 2025 5.0 Duo works as advertised and accomplished its goals. Pros Duo security is a well-functioning app for dual authentication. Cons It’s frustrating to have to verify so frequently. Review Source TR Tyrek R. IT network security analyst Mechanical or Industrial Engineering Used the software for: 1-2 years ### "DUO Security" January 22, 2025 5.0 Pros The amount of visibility on user authentications and devices. Cons Console can be a bit difficult to navigate through when looking at applications/policies. Switched from [OpenText Identity Manager](https://www.capterra.com/p/190058/NetIQ-IDM/) The ease of use and traceability when viewing authentication logs. Review Source sG sydney G. Associate Entertainment Used the software for: 1-2 years ### "simple to use" November 23, 2024 4.0 Overall, it did what it needed to do. once set up it was a quick way to protect the account. Pros I liked how easy it was to log in with it, as the notification pops up and works instantly. the app was easy to use once connected Cons setting up a new device was challenging, for example if you did not have your phone with you bypassing the authentication with another device was not easy. Review Source SD Stoyan D. Service engineer Computer & Network Security Used the software for: 2+ years ### "The most trusted identity security tools." October 28, 2024 5.0 Cisco Duo Security provides a seamless experience for working remotely in a secured environment. It gets integrated with the mobile phone easily to get a new passcode every time I login. Pros Easy integration with mobile phones. Multifactor authentication. Single sign on functionality. Takes no time for authentication. Cons After several years of use, I do not find any weaknesses in the application. Review Source KM Kiersten M. SDR Information Technology and Services Used the software for: 6-12 months ### "Duo Security" September 28, 2024 5.0 Pros I like that it is quick to load and easy to use Cons I dislike that it can be hard to set up if you get a new device Review Source JS Jaclynne S. Receptionist Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Doesn't Get Much Simpler..." September 3, 2024 5.0 Pros Duo Security made it quick and easy to sign into the desktop computer and additional computer programs requiring authentication. It only required a fingerprint rather than typing in a number like other authenticators. Cons It would prove tedious if I did not have access to that specific phone for any reason, but that's probably the case with all authentication devices. Review Source VM Viktoriia M. Customer Service Information Technology and Services Used the software for: Less than 6 months ### "Duo Security review." September 7, 2024 5.0 Pros The best thing about Duo Security is its reliability and security. Duo provides great solution for 2FA, it is fast and easy to use. Cons I did not encounter any issues with Duo Security. Review Source MG Michele G. Senior Researcher Research Used the software for: 1-2 years ### "Enjoying Enhanced Security With Duo Security" July 10, 2024 5.0 Pros I like the identity and password management features It comes with great multi-factor authentication features It is a great cloud security solution for business Cons While using Duo Security, there hasn't been any issues. Review Source DC David C. International Student Program Technician Education Management Used the software for: 1-2 years ### "Duo Security is a bit of a double-edged sword" November 20, 2023 3.0 Duo Security is necessary and useful when trying to protect your secure access to portals and data online. However, this company hasn't quite worked out the delays and programming bugs that still come with the app. Pros Duo Security does resolve many issues with sensitive information and secure access, as the approved user is given sole access by having this app on the user's phone. Cons There are numerous delays in alerts and sometimes it appears that programming bugs cause the app to malfunction, even when using the latest version of the app. Review Source RK Rayhann K. Student Education Management Used the software for: 1-2 years ### "Duo Security Review" June 7, 2024 4.0 Pros One thing I really like about Duo Security is that you can secure many things with the app. I mainly use it to log into anything that's school related, but there can another layer of security for other things like social media accounts. Cons One thing I don't like about Duo Security is how often it tells me to redo the two factor authentication. I get the importance, but it's so annoying when you're in a rush and you see that you need to log in to the Duo Security app to continue. It's even more frustrating when it refuses to connect at times. Review Source VR Verified Reviewer Associate Apparel & Fashion Used the software for: Less than 6 months ### ""Streamline Your Security with Duo: The Ultimate Solution for Easy and Effective Protection"" March 17, 2023 5.0 Pros Duo Security is a popular vendor that offers a cloud-based multifactor authentication (MFA) solution, which provides many benefits, such as:1. Strong Authentication: Duo Security provides strong authentication to secure access to your applications, devices, and data. Its MFA solution helps to ensure that only authorized users can access sensitive information, preventing unauthorized access.2. Easy Integration: Duo Security can easily integrate with a variety of applications, such as VPNs, cloud applications, and on-premise solutions. This makes it easy to add an extra layer of security to your existing IT infrastructure.3. User-Friendly: Duo Security is user-friendly and easy to use. It offers a range of authentication methods, including push notifications, SMS, phone call, and biometrics, making it convenient for users to access their accounts.4. Comprehensive Dashboard: Duo Security offers a comprehensive dashboard that allows you to monitor and manage authentication events, track device compliance, and gain insights into your security posture.5. Security Features: Duo Security offers several security features, such as device visibility and control, policy enforcement, and adaptive access policies. These features help to ensure that your organization's security policies are enforced, and only authorized users can access sensitive information. Cons Some potential cons of Duo Security may include:1. Cost: Some users may find the cost of Duo Security to be higher than other security solutions in the market.2. Integration: While Duo Security integrates with many applications and platforms, some users may experience difficulties in integrating with specific systems or may require additional configuration to work effectively.3. User Interface: Some users may find the Duo Security user interface to be confusing or not as intuitive as other security solutions they have used in the past.4. Customer Support: Some users have reported experiencing slow response times or limited support options from Duo Security's customer support team. Review Source JL Jonathan L. Photographer Photography Used the software for: 1-2 years ### "J.L. Duo Security Review" June 16, 2023 4.0 Duo Security was the second-in-line when it came to authentication and data security for protecting my device's applications but really fell short when it came to the execution of its actual functionality when the time came. So, within the time period of installing and using the software, I soon uninstalled it in search of another software to satisfy my needs with less complications. Pros Duo Security's simplistic design format makes any user, including myself, notice any and every possible feature available and if unsure, can contact their support team who replies in a very short span of time. Cons There were times in the past where I would use Duo Security as a two-factor authentication system to login my Instagram account. However, on those times the code that would refresh every 30 seconds was always deemed incorrect. And so I would have to disable the software's functionality and risk my account security to simply login to Instagram. Switched from [Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/) Since most of my apllications were centered around using Google services, it only seemed fit to install and utilize another one of Google's software applications to protect the very data kept on their servers. Review Source AP Alex P. Coach customer Service Banking Used the software for: 2+ years ### "Important to have. " July 22, 2023 5.0 Has been an excellent and smooth experience for me, it is easy to use and it gives me peace knowing that if someone wanted to use my credential i will be notify. Pros Mobile authentication is great, the pop up screen that just require accept once you are login in to the VPN is very efficient and easy to use. Cons When changing mobile device or phone number associated to the DUO it can be a nightmare doing the self service steps for people that are not computer savvy, within the organization has colleagues that do it very fast and some of them that hard to understand and follow the steps. Switched from [Token of Trust](https://www.capterra.com/p/182340/Token-of-Trust/) VPN changed due to client request. Review Source IB Ian B. Prevent Manager Information Technology and Services Used the software for: 2+ years ### "Outstanding MFA Security" June 18, 2023 5.0 Our users and administrators have both given positive feedback with using Duo. I would recommend to organizations looking to have reliable and secure logins. Pros Multifactor authentication has been effective at making users have to sign in securely to our networks. Duo admin console is easy for our techs to learn and user setup takes a few minutes to complete. The device and user management for sign-ins allows us to manage the authentication more effectively. Cons We have experienced the admin console inaccessible at times when there have been updates or outages. The timer for accepting pushes doesn't always sync up correctly. Alternatives considered [Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/) Reason for choosing Cisco Duo We chose Duo Security over Microsoft authenticator because it was prices better and had better results when testing authentication apps. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.