# Page 20 | Cisco Duo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Cisco Duo the right Multi-Factor Authentication solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228827/Duo-Security/reviews

---

Cisco Duo

4.7 (548)

[View alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated February 16th, 2026

# Page 20 - Reviews of Cisco Duo

## Showing most helpful reviews

Showing 476-500 of 548 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
VP  
Higher Education  
Used the software for: 1-2 years

### "Duo provides large organizations with the best account security"

January 15, 2019

5.0

Pros

Once you get it up and running, Duo is easy to use. The 15 seconds that it takes to do 2-factor authentication is worth the security that we get in exchange.

Cons

Sometimes the mobile alert is slow to respond or does not pop up at all, making it so that I have to go into the app or close it and retry again. It doesn't respond quickly all of the time.

Review Source

SM

Sean M.  
N/A  
Internet  
Used the software for: 1-2 years

### "Duo Security Review"

February 16, 2023

5.0

My overall experience has been positive. I am glad to have used Duo Security to protect my information.

Pros

It helps to have an extra layer of security for my digital information.

Cons

It could be a little more user-friendly.

Review Source

LP

Lisa P.  
Instructional Coach  
Education Management  
Used the software for: Less than 6 months

### "Duo Security"

January 31, 2021

4.0

Provides extra peace of mind in regard to the personal security of my accounts, regardless of the small annoyances that come with the application.

Pros

Allows for extra security for multiple accounts and various ways to certify logging in. I like that it has different ways to get in through security and not just a password.

Cons

There's a slight delay in communication from the web browser between my smartphone when I'm trying to log in which can make things frustrating when I'm having to log in multiple times or in a time crunch.

Review Source

Karambir Singh K.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Affordable Access Control for WordPress"

January 18, 2022

4.0

I am happy with the product. I wasn't having problems with hacking before so it's hard to compare whether it is truly more secure, but one can't be too sure these days. The support team helped me figure out some issues I was having the initially prevented installing the plugin. Since then, it's been smooth sailing.

Pros

I like that I can add an additional login step to protect my WordPress installation from intruders.

Cons

The interface is a little clunky and I find it a bit confusing to actually login. They could probably smooth things to make it easier to use.

Reason for choosing Cisco Duo

Some other WordPress security plugins were difficult to configure and didn't necessarily work as intended/expected. Duo is straight forward and meets my needs.

Review Source

AD

Ashley D.  
Asst Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Still figuring it out"

April 5, 2022

5.0

Pros

I like being able to just click accept when trying to log onto a device. Makes things easier instead of having to receive a phone call and going through steps to authorize a log on with another device.

Cons

Trying to get the code before authorizing a new device, having to contact the company to get this instead of being able to just get a code.

Review Source

OK

Olena K.  
Graduate Research Assistant  
Higher Education  
Used the software for: 1-2 years

### "Ease to use security tool"

March 27, 2020

5.0

Duo Security help me to protect my Workday account in ease way. I really like it.

Pros

It is ease to use and keep your account secured. I use it on my cell phone every time when I need to get an access to my Workday account.

Cons

I have never had any difficulties with using this tool since our company started to use this product.

Review Source

Arthur T.  
Programmer  
Construction  
Used the software for: 6-12 months

### "Does its job but overly complicated"

December 3, 2019

3.0

It works fine, but annoying to setup. I would recommend for a company that has people that commit to administration for using it. I think users will need help.

Pros

It does what it is supposed to do. 2 Factor authentication. It prompts you to verify login. It works when all setup just like expected.

Cons

The didn't seem to focus on any ease of use. It seems overly complicated to setup than it needs to be. Enabling mobile usage has steps that feel disjointed.

Review Source

EP

Eli P.  
Centralized Services Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Full Featured Two Factor Authentication With Plenty of Options"

June 9, 2019

4.0

Overall, I have been happy with DUO security. It has many more options and features when compared to competing products.

Pros

Push Authentication via the smart phone app makes the two factor authentication process easier than comparable products. There are many options available to authentication, physical key, smartphone app, phone call, text message, etc.

Cons

Configuration for some applications can be a bit complex and require some more advanced technical knowledge to complete.

Review Source

MM

Melissa M.  
Senior Auditor  
Accounting  
Used the software for: Less than 6 months

### "Necessary for platform access"

December 1, 2020

4.0

Installation and use is great. There are a few other access apps out there and I found Duo to be the easier of them to use.

Pros

Once the app is installed on my phone, the access to the pass code is quick and easy to obtain. I liked that I could refresh right on the same page to obtain another passcode.

Cons

If there is a process to be able to access from a pop up on the phone, that would be great! The ease of use would be improved if we could approve on the home screen.

Review Source

KP

Kleo P.  
PhD student  
Chemicals  
Used the software for: 1-2 years

### "Simple reliable tool for multi factor identification"

January 9, 2022

5.0

Pros

Easy to use with the mobile app and very quick to respond

Cons

No significant downsides, more security means slightly more hassle but worthy tradeoff here I believe

Review Source

VR

Verified Reviewer  
Graduate Assistant  
Higher Education  
Used the software for: 1-2 years

### "a 'gatekeeper' app for your network"

September 20, 2019

5.0

Pros

Whenever I need to log in into the organization's network, Duo provides a safe 2-authenticated way to do so. Another thing I like about it is the app also checks the security level of my phone and helps me fix problems if any.

Cons

No, I enjoy it so far. Nothing to complaint.

Review Source

DM

Dawn M.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "quick & easy"

February 16, 2021

5.0

I have used DUO with no troubles for over a year. I am very happy with it.

Pros

The Duo mobile security app is very easy to use even for non-techy people. It provides another layer of security for signing in.

Cons

I do not have any issues or complaints about this app. It was free, and is very easy to use and serves its purpose.

Review Source

HA

Hailey A.  
Educator  
Education Management  
Used the software for: 2+ years

### "Usually easy to use"

January 13, 2023

5.0

Pros

You usually don't have to think about Duo Security much at all; it only takes about two seconds every now and then to get into your account. It's pretty easy to use and once it's set up, it's set up.

Cons

If you don't have access to your phone number anymore for some reason, it's extremely difficult to get back into Duo and change things.

Review Source

MK

Milos K.  
Student  
Civil Engineering  
Used the software for: 6-12 months

### "Great 2FA App"

July 25, 2021

5.0

Pros

Feels more secure for 2FA than phone text messages. Very easy to use with push notification which allows instant verification.

Cons

It’s another app on my phone which doesn’t do very much, so it takes up space on my screen.

Review Source

TS

Tracie S.  
Admin Assistant  
Higher Education  
Used the software for: 6-12 months

### "Super Easy to Use"

August 22, 2019

5.0

It's fairly easy to use, I simply wish they would leave it compatible with older devices.

Pros

This is a super easy program to use. I love that I can simply send a push to my phone and I don't even have to open the program to access it. It will simply open as soon as the push is received and I can do what I need.

Cons

My phone is a slightly older phone, and now I can no longer make updates to this app as it's no longer "compatible."

Review Source

RR

Raymond R.  
Web Designer  
Higher Education  
Used the software for: 1-2 years

### "Review of Duo Security"

October 17, 2019

5.0

Pros

Duo is fast and easy to get cleared through once it's set up. It's makes that next level of security less painful and more timely.

Cons

I wish I didn't have to unlock my phone just to tap the accept button but it would make sense to be completely secure.

Review Source

YC

Yash C.  
Student  
Computer Software  
Used the software for: I used a free trial

### "Great experience with Duo Security Mobile application"

September 18, 2022

5.0

Overall great experience using the mobile application.

Pros

Very easy to use for Multi factor authentication.

Cons

Overall great application very easy to use, there is nothing I didn't liked.

Review Source

JR

Joshua R.  
Student  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Serves it's purpose."

June 17, 2020

3.0

Pros

I like that you can set it up to send a notification to your phone when you need to use it to log in.

Cons

I wish I had the option to have a token and a constantly changing verification number, rather than just having to verify on my phone.

Review Source

vS

vithika S.  
GRA  
Research  
Used the software for: 6-12 months

### "Good for additional security"

April 21, 2022

5.0

Great experience, overall

Pros

This is the software used by our university to enable single sign-on. The best feature is it allows copy paste.

Cons

Well nothing really. It does the job it is supposed to do.

Review Source

Nathan D.  
TA for STAT 475 (Life Contingiencies)  
Research  
Used the software for: 1-2 years

### "Good tool for security"

April 12, 2019

5.0

Pros

This is one of the best security tools I've seen; it does its job very well.

Cons

As a user, it was always sort of a hassle to have to use it but made me feel like my account was very secure.

Review Source

BD

Bhawin D.  
Researcher  
Higher Education  
Used the software for: Less than 6 months

### "This is very easy to secure your account"

July 25, 2019

5.0

Pros

Every time when I try to login my university webpage, it asks approve to login.You have two option to login, either pass code or simply a push. I have installed it on my iphone6 and just pushing the button it gives approve to my university account. This is very secure app.

Cons

Your cell phone where you have installed Duo security app should be near you at hte time of login.

Review Source

VR

Verified Reviewer  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "So Secure It's A Pain in the Butt"

August 1, 2019

5.0

Pros

I HATE how annoying it is to authorize access to your account. Downloading an app is a pain in the butt. HOWEVER, it means that the information is safe because it takes me, an authorized user, 60 years to access the information.

Cons

It is such a pain to authorize access to your own account, but I guess that means your stuff is safe.

Review Source

OP

Omar P.  
Graphic designer  
Animation  
Used the software for: Less than 6 months

### "The security is important, and Duo makes it simpler"

February 11, 2023

5.0

Simple as open the app, and tap to show the hidden cose and enter it on your secured accounts

Pros

I use this app daily at my job to acces to my accounts, and is easy to use and easy to program

Cons

Some accounts have their own security app integrated, and you can just use that instead

Review Source

MV

Megan V.  
teacher  
Education Management  
Used the software for: Less than 6 months

### "very easy second layer of security"

May 26, 2021

5.0

Overall, my experience has been very smooth and I do feel more secure.

Pros

There are multiple ways to approve a login, including phone and desktop, with either push notifications or authentication codes to input.

Cons

There's sometimes a few seconds of lag time between the request for the authentication and it's push for approval, but that's true of basically all these two-factor systems.

Review Source

MW

MICHELLE W.  
Help Desk Asst Mgr  
Higher Education  
Used the software for: Less than 6 months

### "Duo Is A Great Product"

June 10, 2020

5.0

Pros

Duo is a well designed and supported product. We implemented it and the end users had an easy time of downloading the app and enrolling. There were almost no issues and things went smoothly. Duo Support was very helpful in answering our questions.

Cons

The most difficult thing is a change in process for end users. They adapted pretty quickly to using Duo.

Review Source

Similar Products

Featured