# Page 21 | Cisco Duo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Cisco Duo the right Multi-Factor Authentication solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228827/Duo-Security/reviews

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Cisco Duo

4.7 (548)

[View alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 16th, 2026

# Page 21 - Reviews of Cisco Duo

## Showing most helpful reviews

Showing 501-525 of 548 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JZ

Jason Z.  
Applications Administrator  
Banking  
Used the software for: 6-12 months

### "SOOOO Easy"

January 8, 2019

5.0

Pros

I can't believe how easy it is to set up a user and as a user to set up my account. It is amazing to use the push notification.

Cons

I have no issues for this product at all I hope others follow their lead.

Review Source

RU

Rahul U.  
Student  
Education Management  
Used the software for: 6-12 months

### "Great user experience for a security product"

October 24, 2018

5.0

Great experience esp in the security space

Pros

It is a extremely intutive, deloghtfully designed product. We implemented dual security in our school and duo actually made it a seamless experience.

Cons

The activation barcode is a bit hidden and opens up a camera without indication on where to point (for eg whatsapp puts a layer on top of the camera which is helpful)

Review Source

BP

Brad P.  
Clinic Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Duo Security"

October 11, 2023

5.0

It is much simpler that waiting for a text with a code that has to be entered elsewhere. One click really simplifies things.

Pros

It makes log in authentication very simple. 1 click and I'm in.

Cons

I do not get alerts from Duo when I need to authenticate. I imagine I just have that option turned off and need to look into the settings, however.

Review Source

SM

Shannon M.  
Digital Marketing Coordinator  
Internet  
Used the software for: Less than 6 months

### "Perfect security solution"

November 16, 2018

5.0

Pros

Everyone has their phone on them anyway - and enabling "push" notifications on Duo is the best advice I could give. It makes 2FA so incredibly easy - rather than waiting up to a minute for a text code you have to remember and type in.

Cons

No cons! I think that this works fantastically and I really enjoy using it. I would recommend to everyone

Review Source

SA

Syed A.  
Senior Business Systems Analyst  
  
Used the software for: Less than 6 months

### "Duo is very good application of two way authentication"

June 15, 2017

5.0

Pros

Easy to install on cellphone. Very user friendly. Easy to operate and really smart and effective way of two way authentication. Duo Security, additional accounts can be added and managed simultaneously. Adding accounts is also easy, simply point the device at the generated QR code. Authentication occurs right away you don't have to wait for more than 1 sec.

Cons

Fingerprint feature can be added as a good security feature. If you switch your cellphone and download Duo application again it will again require re-activation.

Review Source

DI

Dayyana I.  
Student  
Accounting  
Used the software for: Less than 6 months

### "Great tool!"

July 7, 2020

5.0

Overall, it is a great tool that is super easy to use.

Pros

I use this to log-in to my school accounts. I love the protection this adds to my personal data and how easy it is to activate a log-in.

Cons

My least favorite thing is that I had to download the app on my phone to use this. I have limited storage and do not like to have extra apps.

Review Source

VR

Verified Reviewer  
Surgeon  
Medical Practice  
Used the software for: 6-12 months

### "Duo is great for secure verification"

March 27, 2021

5.0

Pros

We use this at our hospital for logging into certain platforms securely. It is fast and easy. Best of all, it can be done right on your iPhone.

Cons

Takes a little extra time doing identity verification but well worth it for security purposes. It is not all that time consuming.

Review Source

AG

Abhishek G.  
Researcher  
Research  
Used the software for: 6-12 months

### "Duo Security is decent for log in access"

October 3, 2019

3.0

Duo Security allows me to log into various websites requiring authentication.

Pros

Duo Security enables additional authentication and protection for websites requiring passwords. I can get a text message or phone call to log in.

Cons

Sometimes the mobile app is not compatible with Duo Security and can be a challenge to use when logging in.

Review Source

JW

Jonathan W.  
IT Feild Tech  
Information Technology and Services  
Used the software for: Less than 6 months

### "2FA"

December 25, 2019

5.0

Great Two Factor Authentication app. Works very well.

Pros

Very good two Factor Authentication application. It is simple enough for a non technical person to use because of the Push feature.

Cons

Nothing really. If I was to nit-pick, I would say that the UI of the admin website can be a bit more user friendly and customizable.

Review Source

Tyler H.  
Transfer Enrollment Counselor  
Higher Education  
Used the software for: 6-12 months

### "Duo Security Review"

April 6, 2021

5.0

Very good - it's easy to get plugged in while working remote.

Pros

I like that it leaves me feeling secure when logging into company sites while working remotely from home or offsite.

Cons

There isn't anything to complain about, to be honest, very functional and easy to use from the get-go.

Review Source

LR

Larry R.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Great Way to Keep Connected and Work Remotely During Covid-19"

June 11, 2020

5.0

Love it...It has made it easy to work from home during Covid-19 and keeping my paycheck coming !!!

Pros

Love it...I have utilized Duo for nearly 3 months now enabling me to work remotely from home during Covid-19

Cons

No complaints, very streamline and easy to use. Able to access my work with ease. I have had no issues whatsoever.

Review Source

EM

Elizabeth M.  
Research Coordinator  
Retail  
Used the software for: Less than 6 months

### "Great for secure sign on"

November 12, 2022

5.0

Pros

Duo is easy to use when I need a secure log in for my university websites and accounts. I love the fingerprint ID feature that I can use on my computer as well; makes it even easier

Cons

Nothing; super easy to use and very reliable. App hasn't been glitchy and is very fast.

Review Source

JJ

Joseph J.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Duo Review"

February 3, 2022

5.0

Pros

Plenty of options for multi factorial sign in. Can use any type of device you want

Cons

Wish you could use the same code for longer, extra layer of security takes longer even after signing a few days previous

Review Source

VR

Verified Reviewer  
Communications Director  
Environmental Services  
Used the software for: 6-12 months

### "Super easy and effective"

August 17, 2018

5.0

Never had any problems with it! Glad that it provides extra security.

Pros

There's not much to it but it gets the job done. I can easily access the accounts that require double authentication.

Cons

The interface could be more appealing, but really I have no complaints.

Review Source

VR

Verified Reviewer  
Student/ artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Great for college student's safety "

August 9, 2021

5.0

I love Duo especially the push authorization feature to avoid typing in a code. I would recommend this to anyone.

Pros

I love Duo security and how it keeps my information safe. I use it through my college and it gives me peice of mind that my personal information and fanatical aid is safe.

Cons

The first set up is a bit of a hassle and for others who are unfamiliar with this type of security it could be a bit confusing. Maybe a walk through video can help?

Review Source

ZZ

Zoe Z.  
Associate  
Law Practice  
Used the software for: 2+ years

### "Duo Security Review"

October 14, 2021

3.0

Pros

I like how this software protects your accounts.

Cons

A lot of the time when using this software, I am unable to login using my computer and have to have the software call my phone to let me login.

Review Source

KS

Kathryn S.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Duo Security"

November 23, 2021

5.0

Pros

In the current age of the need of added security this product is just what we needed.

Cons

The only thing we don't like about this product is the fact the world now requires additional security.

Review Source

KD

Katelyn D.  
Operations Specialist  
Insurance  
Used the software for: 6-12 months

### "Duo Security"

April 27, 2022

4.0

Pros

I like the idea of how much more secure our clients info is.

Cons

It might be ideal to have a personal email come to each user to explain more how it works

Review Source

KH

Kristina H.  
Processor  
Security and Investigations  
Used the software for: Less than 6 months

### "Provides security"

February 10, 2023

5.0

Pros

Provides security and fast for network and login.

Cons

The key can be hard to read in dim lightning.

Review Source

TW

Tyler W.  
Student  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Does its job"

September 6, 2019

4.0

It gets the job done and is for the most part easy to use.

Pros

I've never really had any kind of security problems before and when my company started to use Duo, it was an extra step to sign in once a month, but other than that, you hardly ever even notice it. It does its job without being annoying.

Cons

It was a little tricky getting set up and when I got a new phone, it took me quite a while to finally get my old phone removed and my new phone added.

Review Source

KO

Kivia O.  
Technical Support Analyst at CSC  
Entertainment  
Used the software for: Less than 6 months

### "Feeling Secured"

November 30, 2018

5.0

Pros

\* Very easy to use multifactor verification system \* You can use a key fob, phone call or message to verify user

Cons

\* If you decides to use a specific method of user verification, the system should be able to remember the users choice

Review Source

VR

Verified Reviewer  
Research Tech III  
Higher Education  
Used the software for: 6-12 months

### "Duo security is safe "

July 22, 2019

5.0

Great

Pros

Duo as a second factor authentifcation, gives Push notifications which is better than recieving texts or calls.

Cons

Automatic notifications can be delayed if there is a problem in network

Review Source

HG

Heather G.  
Clinical social worker  
Mental Health Care  
Used the software for: Less than 6 months

### "Excited to learn more"

June 13, 2022

5.0

Pros

I had to get this for a new job. Im glad my employer is taking security seriously.

Cons

I don't think I know enough about the technology to have cons.

Review Source

NM

Nikolas M.  
Sales Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Duo MFA for MSPs"

February 19, 2019

5.0

Pros

Excellent interface Tons of Features Very responsive customer service Integrates with all major applications

Cons

MFA in general can be a bit tricky to implement properly, but they have tons of online resources available.

Review Source

BS

Becky S.  
Administrative Assistant  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Duo Security Review"

November 28, 2018

5.0

We use this software to remotely log in to our server.

Pros

I like how easy this software is to use and how it gives us a sense of security when we use it.

Cons

I have no complaints about this software. It always works for us and we have had no issues with it.

Review Source

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