# Page 22 | Cisco Duo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Cisco Duo the right Multi-Factor Authentication solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228827/Duo-Security/reviews

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Cisco Duo

4.7 (548)

[View alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 16th, 2026

# Page 22 - Reviews of Cisco Duo

## Showing most helpful reviews

Showing 526-548 of 548 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EC

Elena C.  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "One of many tools to do dual factor authentication"

March 17, 2023

3.0

Pros

It has the classic features of all apps that allow you to do dual-factor authentication. The graphics are simple and clean.

Cons

It has no more or less functionality than other apps of this type (based on my type of use)

Review Source

VR

Verified Reviewer  
Marketing Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Simple"

August 27, 2019

5.0

Pros

This is very simple and easy for how I use this software.

Cons

I have never had any problems, so I don't have any cons to list.

Review Source

VR

Verified Reviewer  
Artist/Writer  
Arts and Crafts  
Used the software for: Less than 6 months

### "Dou.!"

April 13, 2020

5.0

this is great for Federal,state,and local municipalities etc...

Pros

I like the affordable prices,and layout.

Cons

no difficulty here,very simple to learn.

Review Source

EC

Ethan C.  
Tool Crib Extraordinair  
  
Used the software for: Less than 6 months

### "Due is a great security tool."

March 14, 2018

4.0

Pros

What I like most about Duo is how it gives you options for your security checks. If I forget my phone or don't have my laptop I am still able to a different option.

Cons

What I like least about this software is that I actually have to use it. It is a great tool and works fine but it makes logging in an inconvenience.

Review Source

EL

Esther L.  
Social Media Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Reliable Software "

March 30, 2021

5.0

Overall, Duo Security helps me keep my information safe with little to no effort. I would recommend the software to others.

Pros

Duo Security provides two-factor authentication on accounts and adds an additional layer of security. When I login to my accounts, I don't encounter any issues with the process.

Cons

I had a bit of difficulty setting up the software; unable to successfully link mobile phone number with my account. However, a quick call to customer service resolved the issue.

Review Source

KC

Kristin C.  
Radiologic Technologist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great to keep your security intact"

February 28, 2020

5.0

Great experience and would recommend for using for two step authentication for systems/safety.

Pros

Helps me access my work email from my phone by letting me participate in the two step authentication

Cons

Once we implemented the two step factors at work, this was fairly easy to get set up on my phone. I have no complaints

Review Source

DM

Denise M.  
Financial Administrator  
Insurance  
Used the software for: Less than 6 months

### "Duo Security "

September 5, 2019

5.0

Logging onto my laptop at home and easily accessing the APP on my cell phone for the code to enter takes less than a minute, but adds that extra layer of security

Pros

Very easy to use. And adds a level of security when working from home. IT added the APP to my phone and it is very fast and simple to use.

Cons

Don't have any Cons at this time. I guess the only issue may be if you were having issues with the apps on your phone and could not log onto lap top.

Review Source

Christine E.  
Demand Forecaster  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Easy to Use Security"

December 16, 2019

4.0

Have been using this for about 6 months and glad that the security is available. Like the protection.

Pros

It is nice to know that my applications continue to be secure and no one without proper access can log in

Cons

It takes too long to sign in to applications as I have to have my phone with me and the data on in order to properly access the software like online email.

Review Source

XZ

Xiao Z.  
graduate research assistant  
Research  
Used the software for: 6-12 months

### "improves security"

April 28, 2020

5.0

It's useful for adding security to multiple accounts using this single software and I like it.

Pros

I started using this because of the secured access constructed by my institution and it does add an extra layer of security to important account management by sending out pushes.

Cons

The push notice will not pup up directly at homescreen on phone, you will need to open the software to see it.

Review Source

FJ

Ford J.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Duo Makes Email Safer"

August 4, 2020

5.0

Overall the app is easy to use and high functioning.

Pros

DUO Security provides secure verification for my email, protecting my information from harm. Duo makes security simple.

Cons

Honestly, while Duo security makes verification rather simple. If feels like a waste of space as an app on my find. The need for an app instead of receiving a message is kind of frustrating.

Review Source

CC

Ceclina C.  
Student  
Higher Education  
Used the software for: 1-2 years

### "Duo Security Review "

April 9, 2020

4.0

Pros

The remember me option - is makes it convenient for me to log on without duo verifying each time

Cons

In low service areas (service and wifi), the notification for duo verification is slow to come.

Review Source

TG

Thomas G.  
student  
Religious Institutions  
Used the software for: Less than 6 months

### "Providing peace of mind"

May 8, 2020

5.0

I like how Duo Security functions, primarily in the background.

Pros

My school set up Duo Security on our accounts and it is nice to have a peace of mind knowing that your private information is safe.

Cons

While it does give you peace of mind knowing that your information is safe, it is kind of a hassle to have to log into your accounts from two separate devices.

Review Source

VR

Verified Reviewer  
IT Specialist 3  
Consumer Goods  
Used the software for: Less than 6 months

### "Effective Multi Factor Authenticator"

June 14, 2018

4.0

Effective MFA solution for services that we are required to use MFA for.

Pros

Easy to add an account and link services. Seems to have API and integrations for a lot of services that are popular.

Cons

I dont have any major complaints. The UI is simple yet effective and for what it does, it does it well. No complaints.

Review Source

WS

Wesley S.  
intervention specialist  
E-Learning  
Used the software for: Less than 6 months

### "Very simple to use."

June 30, 2022

5.0

Pros

I like how easy it is to set up and simple to use. It makes me confident that my data is secure.

Cons

On the user side I would like some more options although I have not been using it for very long so there may be more to it.

Review Source

JH

Janie H.  
Assistant Director of Advancement  
Higher Education  
Used the software for: Less than 6 months

### "Great security system"

August 22, 2019

5.0

Overall, Duo provides great security and is very straightforward and easy to use.

Pros

I like how easily Duo works with my smartphone to provide a secure login to our College "Banner" database.

Cons

This software often needs updates, and this will freeze my Duo app occasionally, though this does not happen often.

Review Source

Terran Z.  
Teaching Assistant  
Education Management  
Used the software for: Less than 6 months

### "Good security software "

January 16, 2023

4.0

Pros

Safety and guardingLess data consumption

Cons

Slow and poor designingNot responding sometimes

Review Source

RG

Ryan G.  
Associate  
Law Practice  
Used the software for: Less than 6 months

### "No fuss simplicity"

April 1, 2021

5.0

Pros

This software does exactly what it needs to do -- it opens quickly and correctly syncs my account.

Cons

It's occasionally unclear how to navigate the current version of the verification code, but only in edge cases.

Review Source

SR

Sam R.  
Network Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good Tool For Security"

January 15, 2023

5.0

Pros

Duo Security is easy to deploy for users and it give a good sense of security.

Cons

Not easy to purchase licenses and assigning. Takes awhile to get used to managing Duo Security on the admin side.

Alternatives considered

[Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/)[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)

Review Source

KJ

Karie J.  
Behavior support specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Duo Security"

January 8, 2020

5.0

Once I got used to using the software it was pretty simple but In my opinion, they need to come up with a way to help users navigate this software but overall I would give it 80 percent approval rating.

Pros

I used this software at my job when I have to reset the password for my email or my knowledge hub. I like it and it's really quick and easy to reset the password.

Cons

At first, when I started using this software it was really confusing and I could not figure out how to reset the software. They need to do some sort of tutorial to show users how to use the software.

Review Source

SS

Shintaro S.  
Senior Database Administrator  
Computer Software  
Used the software for:

### "null"

October 5, 2018

5.0

Review Source

VR

Verified Reviewer  
Marketing Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Very easy to use!"

July 23, 2019

5.0

Pros

Easy of use is by far the best trait of the software

Cons

Perhaps pricing could be a con but none other at this time.

Review Source

JA

Jasmine A.  
Coach  
  
Used the software for: Less than 6 months

### "This app is extremely easy to use and very simple."

January 16, 2018

5.0

Pros

My university uses this for extra security for its students and faculty. It provides affirmation from the user before the website displays sensitive information to the viewer. It's very clear to understand and states directly to the user what is taking place.

Review Source

SC

Samantha C.  
Web & Data Services Manager  
Libraries  
Used the software for: Less than 6 months

### "A quick second to learn, then easy to navigate access"

April 12, 2021

4.0

The benefit of using an app for a unique code adds an extra layer of security when accessing private information. I appreciate the app after my initial learning curve in navigating my first experience.

Pros

I like the security involved with having an app on my phone to verify a code send from another application.

Cons

At first I was confused with how to use the app. I think there could have been better instructions to learn how to first navigate the app.

Review Source

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