# Page 6 | Cisco Duo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Cisco Duo the right Multi-Factor Authentication solution for you? Explore 548 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228827/Duo-Security/reviews

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Cisco Duo

4.7 (548)

[View alternatives](https://www.capterra.com/p/228827/Duo-Security/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 16th, 2026

# Page 6 - Reviews of Cisco Duo

## Showing most helpful reviews

Showing 126-150 of 548 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stephen G.  
Security Engineer  
Computer Software  
Used the software for: 1-2 years

### "Security to fill a gap, but not comprehensive offering"

September 27, 2020

4.0

Duo Security is a strong SaaS product to fill the very specific infrastructure gap of 2-factor authentication for infrastructure.

Pros

Duo Security is a great product to fill a very specific gap in infrastructure security, specifically for SSH management. For requirements for 2-factor authentication for SSH, Duo is quick to implement

Cons

Duo is difficult to enroll users with, which creates a significantly higher administrative overhead than other options. There are also significantly more delays in the Duo pushed-based notification systems (depending on the user and their network, etc.), which can cause issues for users authenticating.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Cisco Duo

G Suite SAML login was more difficult to implement in very specific situations than simply purchasing Duo. In the future, the goal is to move to a more BeyondCorp style model where each specific application can use SAML and not rely on Duo

Review Source

cH

christian H.  
Lead Tech  
Defense & Space  
Used the software for: 1-2 years

### "UW Stout Unleashed NAGware and timewasting software on students"

February 4, 2022

1.0

I am seriously considering withdrawing from grad school if they keep this software in place.

Pros

Some tech got paid to inflict this software on users.

Cons

TIM WOODS and DOWNTIME! will lose 2% to 10% of a normal day dealing with Duo Security. When Duo wanted re-authentication on school work at UW Stout. I lost all the work I had done for that session. DUO - RETHINK YOUR SOFTWARE! before you INFLICT AND INFECT the world with your bullshit. I have been using almost 2 years and it has only gotten on update but not any better!

Review Source

Felicia T.  
Editorial Director  
Media Production  
Used the software for: 2+ years

### "Duo Security Provides Authentication Services that are Easy to Implement "

November 2, 2022

5.0

Pros

The Duo Security App is an easy-to-download feature that integrates well with software solutions, multiple passwords, and is quick to access on a variety of devices.

Cons

It bugs me that we need this software solution, honestly. But I don't have a negative thing to say about Duo Security. I use it every day and it works!

Review Source

VR

Verified Reviewer  
Artist  
Arts and Crafts  
Used the software for: 1-2 years

### "Duo Security"

December 11, 2022

5.0

Pros

I like that it is easy to verify my account to be able to sign into my work computer.

Cons

that its times out after a few days but it makes sense to keep verification and security high.

Review Source

Muhammad Rizki O.  
Research Assistant  
Research  
Used the software for: 2+ years

### "For more secure work/school account"

December 3, 2019

4.0

I use Duo Security everyday as my previous school and now my employer require to activate that in order to have the organization account activated.

Pros

It adds more security to my important online accounts, like my work and school e-mail accounts. Using this software, it is impossible to login to those accounts without having my phone.

Cons

Sometimes there's a glitch when I try to login my account causing the push from Duo apps doesn't come out on my phone, and need to restart the apps. Maybe it will be better if the software can run in the background, so whenever needed it will give me the push.

Review Source

Jonathan R.  
Med student  
Higher Education  
Used the software for: 2+ years

### "Get a different security app"

July 31, 2019

1.0

Pros

Apparently, this program keeps your identity and information safe from hackers or other malicious sources. I’ve never had an issue with that using other security programs.

Cons

This app is painfully inconvenient to use. It uses dual security so you either have to get a call, text, or approve on the mobile app every login to the platform you are logging into. I wish that there was a way to stay logged in for longer periods of time on you known and secure devices. I would not recommend this program to others looking for a way to boost their security.

Review Source

TH

Taja H.  
Fan Service agent  
Apparel & Fashion  
Used the software for: 2+ years

### "Duo is great for PCI compliant companies "

December 13, 2022

5.0

Pros

Duo is great for PCI compliant companies wanting to have their employees working from home

Cons

Sometimes you will have to go back on and re-authenticate, which may also be considered a plus for extra security.

Review Source

VR

Verified Reviewer  
Customer Success Manager  
Telecommunications  
Used the software for: 1-2 years

### "Excellent platform with multi-factor authentication and zero-trust"

May 25, 2021

5.0

The experience with DUO is very good, we have applied it to access sensitive company information, thus preserving the integrity of the business, preventing that information from leaking or being accessed by people who do not correspond.

Pros

The best thing about DUO is the possibility it gives you to define different access policies depending on the users, devices, where it is located and other contextual factors. It is really very granular the way it can be applied.

Cons

It is very important to define well the policy that you want to use at the Managerial level, because this will define the time necessary for the first load of user information in DUO to later be used as a double authentication factor; which can be very tedious and unfriendly.

Review Source

FO

Francis O.  
Cloud Infrastructure Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Duo Security Review"

June 3, 2023

5.0

Pros

The push notification always on time and never fails to be prompted before login

Cons

I have not been able to identify any cons on the application

Review Source

Adelyn C.  
Presenter  
Hospitality  
Used the software for: 2+ years

### "Used to authenticate access for high school gateway portals."

July 17, 2018

5.0

Pros

I think it keeps accounts really secure because you can set up the account to be able to send push requests to a finite amount of devices. It's also pretty easy to use because you just press one button and it works very quickly to grant/deny access.

Cons

The 6-digit passcodes that are there that you can regenerate whenever you want are a bit confusing and it's hard to know what those entail. This could be a problem with the school system but it would be helpful if Duo gave some sort of instructions when downloading the app.

Review Source

AJ

Abhijeet J.  
President  
Information Technology and Services  
Used the software for: 1-2 years

### "Most Cost-Effective Solution for MFA Implementation in Network and Compliance"

December 10, 2022

5.0

Helped us with Cyber Security compliance so we can bring our insurance premium down. A big cost saving!

Pros

Easy to deploy to multiple machines manually or at once, the admin portal is easy to follow and allow exceptions. Cost is very down to earth!

Cons

Sometimes as an MSP, we've a common Support login account and we want to have multiple members in our team authenticate via MFA using their own devices. The product does not give option to do so via the Duo app, although it is possible to have a security code manually used for MFA (which lets us use the product that way).

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Reason for choosing Cisco Duo

Cost effectiveness

Review Source

Andrew D.  
Network Technician  
Information Technology and Services  
Used the software for: 1-2 years

### "Quick and easy MFA for a range of devices"

May 24, 2022

4.0

Good piece of mind when it comes to further protecting important data.

Pros

Allows greater security for users on a variety of devices, from laptops, desktops, to phones. Relatively easy to deploy with individual policies so that only some users need to authenticate and not others.

Cons

Sometimes slow to receive push notifications. If you miss a notification or walk away from the computer, sometimes the prompt will freeze on screen.

Review Source

VR

Verified Reviewer  
Training Coordinator  
Higher Education  
Used the software for: 2+ years

### "Can be hit or miss"

September 23, 2019

4.0

It's been an okay experience with Duo. The texting feature being so off and on is the biggest bummer, however, it's easy to use and quick to authenticate.

Pros

It's a fairly easy way to authenticate when needed for secure pages. I've used it in all of my jobs as two-factor authentication with sensitive and secure pages.

Cons

Sometimes the texting feature doesn't work. I click the "text me" button but it never sends the code to my phone. Therefore, I always just use the call me feature but it can be a bit annoying to have to always answer and press a button.

Review Source

FP

Faith P.  
Director of Analytics  
Computer Software  
Used the software for: 1-2 years

### "Duo Security for Enterprise Authentication "

May 25, 2023

5.0

High level of performance solved our remote worker VPN security issue.

Pros

We use Duo for MFA, Desktop security, VPN security and they all work from an employee's mobile device.

Cons

Sometimes the connection between the user's mobile device and Duo will unlink which requires IT support intervention - frustrating for the end user.

Switched from

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)

VPN security

Review Source

Michael S.  
Quality Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Easy To Use"

November 28, 2020

5.0

Overall, this is a great security platform for most organizations. It's user friendly and easily deployable

Pros

DUO is an extremely user friendly security software. This is an effective solution that can be implemented at every employee level of an enterprise. Options available with physical tokens or via mobile application make it versatile for any environment.

Cons

I haven't come into many issues with DUO and I used several other options on the market. The only drawback is there are more cost effective options available.

Review Source

AA

Adebayo A.  
Lead System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Great multi-factor authentication app"

May 8, 2022

5.0

Pros

Easy to use, deploying and administer. It's also seamless in applications like RDP and Linux authentication.

Cons

I would like other methods incorporated like email code verification, one-time pass code verification generated every 30 secs and barcode scanning.

Review Source

AS

Alyssa S.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy security feature for WFH "

March 31, 2023

5.0

Pros

easy to set up and use for authentication and security. easily integrates with Windows and iPhone

Cons

no issues - using this since 2020 to authenticate and secure remote work sessions

Review Source

KS

Kem S.  
CTO  
Computer Software  
Used the software for: 2+ years

### "Great Option for your PCI Toolbox"

December 20, 2023

5.0

Very happy with this product overall. Meets my audit requirements.

Pros

Easy to use and easy to set up and manage users in our environment

Cons

Sometimes the password reset options can get stuck in a lop

Review Source

VR

Verified Reviewer  
Emerging Markets Coordinator  
Computer Networking  
Used the software for: 1-2 years

### "Duo is easy to use and great for security"

September 8, 2020

5.0

We needed a good solution to increase our security for signing onto our server, and Duo is great for that. Implementation was so easy and adding users is no problem at all. It's a great software.

Pros

Duo is so easy for our employees to use. Since all you have to do is click on a push notification to sign in with it, it doesn't add a lot of time like other MFA options. It's also really easy to integrate with all our software and logins, and we never have issues with it. I highly recommend Duo for anyone who needs an easy TFA or MFA solution.

Cons

The only real downside to Duo is that each employee has to install it on their personal smartphone, and some people don't like that.

Review Source

AR

Akanksha R.  
Vendor Management Lead  
Apparel & Fashion  
Used the software for: 2+ years

### "Amazing authentication tool for professional use "

April 5, 2022

4.0

Amazing

Pros

1- Better Authentication 2-Passwod Management 3-Password Sharing 4-Reliable

Cons

1-Bit Expensive 2-Analytical could be better

Review Source

VR

Verified Reviewer  
Graduate Research Assistant  
Research  
Used the software for: 2+ years

### "Great product"

November 12, 2022

5.0

Pros

I use it to 2FA into my university accounts. It syncs with my phone and the iOS integration of Duo notification is pretty smooth

Cons

Sometimes, the mobile app doesn’t push a notification upon a login. Need to go into the app and approve a request.

Review Source

Andrey C.  
Senior IT Specialist  
Higher Education  
Used the software for: 1-2 years

### "The MFA champion"

June 29, 2022

5.0

Pros

The mobile app for Duo is extremely intuitive and easy to use. As we implemented the product in our organization we were impressed with how little hand-holding was required for our user-base to adapt to the new authentication workflow.

Cons

This is going to seem nitpicky, and it is, but when the mobile application was recently re-written the location of the "accept/allow" login button switched from one side of the screen to the other. Users who frequently use the app very likely denied their login inadvertently.

Review Source

LS

Leila S.  
Research Scientist  
Research  
Used the software for: 2+ years

### "A must have for security"

November 16, 2023

5.0

Overall, using Duo helps to be sure that no one can access to my accounts and helps reduce the stress and insecurity.

Pros

Using Duo security gives me the ease of mind that no one can try to hack my email and data . I know that using this, if someone tries to abuse the information and log in to my accounts, I will immediately notified.

Cons

One of the problems is that sometimes, even with choosing the remember for 30 days option, I have to enter the passcode on my phone every time that I want to enter to my accounts.

Review Source

VR

Verified Reviewer  
Researcher  
Research  
Used the software for: 2+ years

### "Authenticate with Duo Security"

April 27, 2021

4.0

Duo Security allows our organisation to securely authenticate and access a wide range of our research resources.

Pros

I'm using Duo Security is the authenticator for 2-factor authentication at work. The app is easy to install and configure before use. The 2-FA codes and notifications are always generated and delivered in real-time.

Cons

I face some issues with accessing the app or authenticating over LTE/mobile data. As such of wifi and for most application scenario the app works flawlessly.

Review Source

AE

Aliakbar E.  
Research assistant  
Aviation & Aerospace  
Used the software for: 2+ years

### "Duo review "

June 16, 2021

5.0

Have been using it in school accounts and it helps keep my account secure and safe from possible threats

Pros

Double line security feature that helps reduce account hacking

Cons

The credentials can only be saved for 7 days

Review Source

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