# Cleed.ai Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cleed.ai Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/228841/Cleed/alternatives --- # Cleed.ai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cleed.ai ## What is Cleed.ai? AI Powered Online Shopping Assistant. The augmented salesperson for your ecommerce website combining live conversational and personalised experience to manage your customer service 24/7 and scale your conversion. Live chat answering to customers continuously (24/7), very quickly (supervised AI tools), qualitatively (humans agents supervising) and in a delegated way (saving you significant time). ## What is Cleed.ai used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €190 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cleed.ai?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cleed.ai&name=Cleed.ai) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cleed.ai 5.0 (1) VS. [4.6 (14)](https://www.capterra.com/p/10031266/Fin/#reviews) Starting Price €190 Per Feature, Per Month Starting Price $0.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (14) Value For Money 5.0 (1) Value For Money 4.5 (14) Customer Service 5.0 (1) Customer Service 4.3 (14) ## Cleed.ai alternatives [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [VideoExpress](https://www.capterra.com/p/10019949/VideoExpress/) [4.7 (6,494)](https://www.capterra.com/p/10019949/VideoExpress/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019949/VideoExpress/) [CloneVoice.ai](https://www.capterra.com/p/10036120/CloneVoice-ai/) [4.8 (564)](https://www.capterra.com/p/10036120/CloneVoice-ai/reviews/) Starting price $148.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10036120/CloneVoice-ai/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Autoresponders 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and automatically send premade copy in response to customer messages Canned Responses 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Shortcuts for inputting frequently used messages Chatbot 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important AI-based platform which conducts a conversation via auditory or textual methods Customizable Branding 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding File Sharing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Machine Learning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Enable businesses to implement machine learning algorithms on business data such as sales and revenue Cleed.ai 53 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Public or private sharing of digital files such as documents, audio/video, images, and more Intended to be used by online stores Caters to sales teams Track interaction history by documenting conversations for contacts Enable businesses to implement machine learning algorithms on business data such as sales and revenue Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Allows users to manage data from a number of sources Process and analyze human language in text or audio form A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Copy on the page or chat window encouraging the user to engage with the chat option Streamlining repetitive tasks and activities through automated and predefined workflows Analyze and gain insights into data in real-time Engage in direct, instant messaging with consumers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Train your system to interpret and transcribe voice messages Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Review data from past periods to reveal recurring tendencies and predict future performance Program systems that assist users with their daily administrative responsibilities Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Basic €190.00 Per Feature,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Aircall](https://www.capterra.com/p/184709/Aircall/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Responsable Marketing & E.Commerce Information Technology and Services ### "Meilleur E.Commerce Live Assistant sous forme de chatbot !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2023 Une expérience globale qui a répondu à nos attentes et qui a été très facile à mettre en place. Nous voulions une solution rapide et efficace et nous l'avons trouvée. Les résultats ont été instantanés. Une équipe professionnelle et humaine, c'est un plaisir de travailler avec eux lors de nos points de suivi. Pros Une équipe dévouée et un service impeccable. Cleed.ai a pu nous permettre de libérer notre service client, tout en augmentant notre conversion et réduisant notre taux de retours. Ce que j'ai vraiment apprécié, c'est que nous avons pu personnaliser le produit, afin qu'il soit parfaitement adapté à notre branding. J'ai été très surprise lorsque j'ai découvert toutes les applications qu'ils pouvaient offrir au sein d'un même chatbot. Nos clients peuvent désormais trouver des réponses à leurs questions plus rapidement grâce au chat en direct, aux arbres de décision personnalisés ou en parlant directement avec l'un de nos vendeurs en vidéo, ou sur WhatsApp Business. Je recommande vivement. Cons Rien de particulier à signaler de ce côté. Switched from [Zendesk Sunshine](https://www.capterra.com/p/245796/Zendesk-Sunshine/) [Gorgias](https://www.capterra.com/p/155357/Gorgias/) L'expérience était trop limitée, avec très peu de fonctionnalités et d'ajustements possibles. Reasons for choosing Cleed.ai Cleed.ai proposait plus d'applications et une connexion aux informations du back-office, ce qui rendait le produit plus facile à utiliser et plus conforme à nos objectifs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)