# PlatoForms Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PlatoForms the right PDF solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/228860/PlatoForms/reviews --- PlatoForms 4.6 (87) [View alternatives](https://www.capterra.com/p/228860/PlatoForms/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PlatoForms Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews MM Marty M Senior Data AnalystRenewables & Environment, 51 - 200 employeesUsed the software for: 1-2 years. “Platoforms did exactly what I needed it to do, and was extremely responsive to support requests, going so far as to write new API access based on my request.“ August 16, 2024 ED Eugene D IT ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “I also wish it was easier to find help documents. Whenever I google issues, it seems like I have to dig for what I'm looking for.“ August 16, 2024 AP Amit P Creative DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “It enabled our business services to scale to unprecedented heights, something that could not have happened if Platoforms didn't exist.“ August 13, 2024 SA Shawnta A Out of School Time SupportEducation Management, Self-employedUsed the software for: 6-12 months. “When an application does not automatically download due to a glitch. “ August 11, 2024 Denis E FounderMedia Production, Self-employedUsed the software for: I used a free trial. “It's quite a unique solution to transform a PDF into a online form.“ August 9, 2024 SL Steve L Broker AuctioneerReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Does not have automatic date/time for webforms“ August 16, 2024 AJ Aaron J Business Development RepresentativeTelecommunications, 10,001+ employeesUsed the software for: I used a free trial. “I needed to use it to edit a PDF and it helped me do so“ August 20, 2024 AS Anthony S Owner / ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “We use Platoforms to collect information from our customers that our main software program doesn't allow us to collect due to formatting issues.“ May 20, 2021 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use alejandro C. General Manager Broadcast Media Used the software for: Less than 6 months ### "Easy to use and great features" April 23, 2021 5.0 Time to market is faster when my sales force closes a sale. They don't need to go to the office to drop the new contracts. I have many offices in the country so I was blind and dependent because all sales information was on paper. Now I can see them real time and make dashboard reports, integrate slack alerts every time a sale is made and find and correct easily mistakes or wrong information. Now I can control what offers and discounts are available to my sales team on real time I can make my managers accountable if they approved wrong discounts My clients now have their contracts in their mailboxes right after the information is provisioned in my systems. Pros My sales force is older people not used to technology, with platoforms I gave them the same visual design that they were accustomed. Easy and fast deployment to production. Easy edition to add new features or correct mistakes and deploy again to production Logic made it easy to calculate fields, and put rules for some fields. Workflow gave my team an easy way to authorize every step of the process and have a copy. Integration with zapier to create reports or data-driven app Signature on the form without special hardware or software Cons Dropdown menu doesn't have a search option like google for big lists Clone forms to reuse fields is now completely straight forward I have to clone the form to add a new pdf design and by that sometimes I loose my old filled forms. Incremental code have can't be controled completely when I have to clone form Can't connect to a database/spreadsheet to fill some of the fields Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing PlatoForms Easy development and deployment, same visual functionality as on paper Integrated logic to control information on the forms and make it easy by calculating some information. Editing to add new features and correct mistakes Signature on the form Workflow integrated Review Source RAS Richard Aries S. College Instructor Education Management Used the software for: 1-2 years ### "Great Software Experience for Data Gathering!" September 24, 2024 5.0 The experience using PlatoForms is superb as it offers great flexibility, intuitive interface which makes gathering of information much easier and convenient to do. It simplifies the process and navigations for those who fills up the form which saves me so much time! What's more is that you can easily save the web forms into PDFs are needed which saves a lot of hassle. Pros ✅ User-friendly interface ✅ PDF forms can be convertible to online web forms ✅ Makes navigating fill-ups easier ✅ Flow automations Cons ❎Sometimes (which rarely happens), converted PDF to Web Forms doesn't show as accurate as it is. Though it happened to me just once Switched from [Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/) Looking for an easier option for fillable forms. Review Source Response from PlatoForms September 25, 2024 Hi Richard, Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the user-friendly interface and the flexibility that PlatoForms offers. It’s great to know that our platform is helping simplify your data-gathering process and saving you time! We also appreciate your feedback regarding the rare issue with PDF-to-web form accuracy. We’re always working on improving, so if this ever comes up again, please feel free to reach out to our support team(support@platoforms.com)—we’re here to help! Thanks again for choosing PlatoForms, and we’re excited to continue being a part of your workflow. EG Elizabeth G. Administrative Assistant Medical Practice Used the software for: 2+ years ### "adequate fillable forms" August 13, 2024 3.0 its adequate, easy to use, and we receive submissions quickly Pros info is well organized and easy to see. easy for patients to navigate Cons It doesn't work with an iPad and isn't consistent with apple products. Also each page comes separate. would be nice if it could be downloaded all as one pdf. Also there is not extendable space when the patients type in the description of complaint. sends two copies when there is a new form to download. Review Source Response from PlatoForms August 14, 2024 Dear Elizabeth, Thank you for your feedback and for being a long-term user of PlatoForms. We're glad to hear that you find the platform well-organized and easy for patients to navigate. It seems that you might be using an older version of PlatoForms. Our latest version addresses the issues you mentioned, such as the ability to download forms as a single PDF, and expandable fields for patient descriptions. If you have any further questions or need assistance updating to the latest version, please don't hesitate to reach out to our support team at support@platoforms.com. We’re here to help ensure you have the best experience possible. Best regards, Katie Woon (katie@platoforms.com) Head of Marketing, PlatoForms JP Jinyan P. Director Education Management Used the software for: 6-12 months ### "Fantastic product, highly recommended!" August 23, 2024 5.0 A great product to save us lots of time and smooth our work process. Pros Fantastic product, exactly match my requirements! Cons nothing major, I occasionally got google drive connection issue, but it most likely the issue from Google, after reset connection, it works again. Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Compared to PlatoForms, Jotform has a clunky and outdated interface, and it also has some bugs. PlatoForms offers more small but helpful features that make our work easier. Review Source Response from PlatoForms August 30, 2024 Hi Jinyan, Thank you so much for your glowing review! We're thrilled that PlatoForms has matched your requirements and helped streamline your work process. Your feedback gives us even more confidence in our product, and we’re delighted to know that we’ve made things easier for you compared to your previous solution. We appreciate your understanding regarding the occasional Google Drive connection issue, and we're glad you were able to resolve it quickly. If you ever encounter any other issues or have questions, feel free to reach out—we’re always here to help! Thank you again for your support and for recommending PlatoForms. MT Matt T. Managing Partner Financial Services Used the software for: 2+ years ### "You can’t go wrong with Plato!" August 13, 2024 5.0 Great! Everyone on our team loves the programs and realizes that it makes our jobs much easier. Pros The ease of use and options. Support is has been amazing and for what we get for the price. We have no complaints. Cons Wish you can unpublish a workflow and make changes. Also wish you could have invitations module have permissions per logged in user. Review Source Response from PlatoForms August 16, 2024 Dear Matt, Thank you for your positive review and for being a loyal user of PlatoForms for over two years! We’re delighted to hear that our platform has made your work easier and that you’re satisfied with our support and pricing. Regarding your request to unpublish a workflow and make changes: This can be done by clicking the "Share" button and then selecting "Stop sharing." Once you've done that, you can make the necessary edits. As for the invitations module and permissions per logged-in user, I'm not entirely sure what specific functionality you're looking for. We would love to understand your scenario better. If you could provide more details, please reach out to us at support@platoforms.com. If it's something that aligns with our platform's capabilities, we’ll certainly consider implementing it. Thank you again for your feedback and support! Best regards, Katie Woon (katie@platoforms.com) Head of Marketing, PlatoForms BW Brandon W. CTO Insurance Used the software for: 1-2 years ### "Awesome form company" August 14, 2024 5.0 From the very beginning, they were a great partner. They respond quickly to inquiries, even though we are in very different time zones. They are eager to help, even when the issue is something I caused. They are open to feature requests and always adding something new. Pros Great product. They have awesome customer service. They are very responsive. We require HIPAA compliance and it is hard to find a product at this price that is priced like this with this level of customer service. Forms are easy to create and with the open API, it is easily integrated into our CRM. Cons I haven't found anything that I don't like about Platoforms. Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/) Reason for choosing PlatoForms We chose Platoforms because they weren't upcharging for HIPAA compliance. From the beginning they were just as responsive before signing up as they were after. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/) We need the most flexibility available. Surprisingly, Platoforms offers so much for their price point when compared to other products that are at least three times the cost Review Source Response from PlatoForms August 16, 2024 Dear Brandon, Thank you for your fantastic review! We’re thrilled to hear that PlatoForms has been a great fit for your business, especially in terms of HIPAA compliance, ease of integration, and customer service. It's wonderful to know that our efforts to provide responsive and supportive service have made such a positive impact. We’re also glad that you’ve found the platform flexible and valuable, especially considering your needs for integration with your CRM and the level of customization you require. Your feedback is highly encouraging and motivates us to keep improving. If you ever have any further questions, feature requests, or need assistance, please don’t hesitate to reach out. We’re here to support you no matter the time zone! MM Marty M. Senior Data Analyst Renewables & Environment Used the software for: 1-2 years ### "Perfect for our use case" August 16, 2024 5.0 Pros Platoforms did exactly what I needed it to do, and was extremely responsive to support requests, going so far as to write new API access based on my request. Thank you Platoforms!! Cons The only downside, which is not fault of PlatoForms, is that they are based in Australia, so our business hours don't always line up when I am looking for customer support. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing PlatoForms They had the best integration with existing PDF documents by far, and great options for automation. Review Source Response from PlatoForms August 21, 2024 Dear Marty, Thank you so much for your wonderful review and for giving us a perfect score! We’re thrilled to hear that PlatoForms met your needs and that our support team was able to assist you with your API requests. Your feedback means a lot to us, and we’re glad to have been able to support your use case. We appreciate your understanding regarding the time difference with our support team in Australia. We’re always working to provide the best service possible, and we’re glad it hasn’t impacted your experience too much. Thank you again for choosing PlatoForms. We look forward to continuing to support your work in the renewables and environment industry! AP Amit P. Creative Director Information Technology and Services Used the software for: 1-2 years ### "Platoforms is here to stay!" August 13, 2024 5.0 It's been great. It enabled our business services to scale to unprecedented heights, something that could not have happened if Platoforms didn't exist. We continue to use it for multiple use cases. Pros The ease of use and how well it integrates with custom platforms. Cons Pricing plans. Bit hard to tell what the best option is for our business. But easy to discuss with the team about this. Switched from [pdfFiller](https://www.capterra.com/p/162654/PDFfiller/) Lack of features, couldn't add to custom software, pricing plans Review Source Response from PlatoForms August 16, 2024 Dear Amit, Thank you for the glowing review and for highlighting how PlatoForms has helped your business scale. We’re thrilled to hear that our platform's ease of use and integration capabilities have made such a positive impact. Regarding the pricing plans, we understand that choosing the best option can be a bit challenging. We’re glad you found it easy to discuss with our team, and we’re always here to help you find the most suitable plan for your business needs. Your continued support and feedback are invaluable to us. If you ever have any further questions or need assistance, please don’t hesitate to reach out. MG Michael G. Ceo Information Technology and Services Used the software for: 2+ years ### "Build your forms online with Platoforms" August 9, 2024 5.0 My overall experience has been great. Now that I'm comfortable using it. I've worked with a couple of companies and introduced them to Platforms. And know their using it. Pros The flexibility to take a PDF form as is, make it fillable, build routing rules and place the form online using a dedicated URL or QR code. Cons It takes time to learn how to use the form tools. Therefore it takes time to get your forms right or to decide how you want to build them. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Needed and easy way to create online forms and route them. Review Source Response from PlatoForms August 12, 2024 Hi Michael, Thank you so much for your glowing review and for being a loyal user of PlatoForms for over two years! We're thrilled that you appreciate the flexibility and features we offer, especially the ability to make PDF forms fillable and easily accessible online. We understand that there can be a learning curve with the form tools, and we truly appreciate your patience and dedication to mastering them. Please know that we're committed to continuously simplifying and optimizing the onboarding experience to make it even easier for new users to get started. It's fantastic to hear that you've introduced PlatoForms to other companies—your support means the world to us! If you ever need any assistance or have suggestions on how we can improve the user experience, please don't hesitate to reach out. We're here to ensure your experience continues to be great. Thanks again for choosing PlatoForms! Best regards, Katie Woon (katie@platoforms.com) Head of Marketing AS Aparna S. Executive Director Hospital & Health Care Used the software for: 1-2 years ### "Great if you have 1 permanent form " August 13, 2024 3.0 it was great at the beginning but the billing structure and use became to difficult as it was charging for older forms without clarity on how to remove them and update to new forms. Pros fairly easy to use and collect the information from multiple sources Cons hard to remove and or change the published form so we have live with it Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing PlatoForms ease of use for multiple inputs. Issue became when we needed to update the files it did nto allow us to do that without additional costs Review Source Response from PlatoForms August 16, 2024 Dear Aparna, Thank you for sharing your feedback with us. I’m sorry to hear that you’ve encountered difficulties with updating and managing your forms, and I understand your concerns about the billing structure. To help with the issues you've mentioned regarding old forms and plan capacity, you can visit this FAQ page: https://www.platoforms.com/faq/free-up-plan-capacity/. It provides guidance on how to manage and free up capacity in your plan. If the information there doesn't fully address your concerns, or if you have any further questions, please reach out to us at support@platoforms.com. We’re here to assist you and ensure that you have the best possible experience with PlatoForms. Thank you for your patience and understanding. Best regards, Katie Woon (katie@platoforms.com) Head of Marketing, PlatoForms RL Rod L. Project Coordinator Education Management Used the software for: 1-2 years ### "Simple Online Forms for PDF" May 18, 2021 5.0 Using this form maker has saved us time and the aggravation of chasing and requesting people to fill in paper forms, surveys, permissions, etc. People can fill them in anytime and anywhere! on a tablet, smart phone, lap or desktop. Day or night. Many of our parents and others have verbally expressed how happy they are that we finally switched to a better way of communicating. I am very pleased along with our Principal, of how this has saved loads of time for us to focus on other things that need to get done, I highly recommend PlatoForms . Pros We were looking for an easy solution to going paperless and get faster results from our parents and future students with an online form. After trying a few others, and not liking them for a variety of reasons, I happened upon PlatoForms. The best thing about this form maker is the ease of use of turning a document you already have! No need to reinvent the wheel here. Just upload a PDF and it walks you through a simple process of making a very professional online form, that people simply can fill in and click submit back to you!! A very short learning curve to learn the tips and tricks. I love this program and recommend it highly. Cons Honestly, it is really good the way it is. Simple, straightforward, easy instructions, professional looking and great customer care. You will get great results. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/) Adobe Online PDF maker was way too complicated and frustrating to use. Plus, way too expensive for our uses. Review Source AS Anthony S. Owner / Manager Real Estate Used the software for: 1-2 years ### "Fills a need that other software solutions don't." May 20, 2021 4.0 We use Platoforms to collect information from our customers that our main software program doesn't allow us to collect due to formatting issues. Pros It is very easy for our customers to complete forms and provide the needed information we need on our company tailored documents. Customer support is great! Cons Editing the forms is difficult especially if you want to make changes, many times you have to start from scratch. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/) Reason for choosing PlatoForms Platorforms was the first solution we saw, they were priced reasonably and seemed pretty simple to use. Review Source SG Sweddy G. Manager Apparel & Fashion Used the software for: I used a free trial ### "More to discovering " September 6, 2024 5.0 Didn't know much and never knew until i accidentally come across this page Pros There a lots of benefits to discover and its easy to fo follow Cons There are lots of information and is designed for easy understanding Review Source Response from PlatoForms September 10, 2024 Dear Sweddy, Thank you so much for taking the time to share your feedback with us! We're glad to hear that you've found our platform easy to follow and see the potential in discovering its benefits. Your insights help us better serve customers like you, and we'll continue working on making the experience even more seamless and informative. If you have any specific suggestions or need assistance with anything, please don’t hesitate to reach out—we’d love to help you get the most out of PlatoForms! Thanks again for giving us a try and sharing your experience! SB SIDDHARTHA B. Project Manager Information Technology and Services Used the software for: 6-12 months ### "Great performance" August 20, 2024 5.0 It is Excellent and Very nice. Most people should like this. Pros Its overall performance and its service. Cons Nothing, it is really great and very usefull. Review Source Response from PlatoForms August 28, 2024 Hi Siddhartha, Thank you for your fantastic review! We're thrilled to hear that you find PlatoForms' performance and service to be great and useful for your projects. Your positive feedback means a lot to us. If you ever have any questions or need further assistance as you continue using PlatoForms, please don't hesitate to reach out. We're here to support you! Thanks again for your kind words and for recommending PlatoForms. SA Shawnta A. Out of School Time Support Education Management Used the software for: 6-12 months ### "Easy application app!" August 11, 2024 4.0 Pros I like the option to export applications when there is a glitch. Cons When an application does not automatically download due to a glitch. It is hard to pin point what is causing the issue. Review Source Response from PlatoForms August 13, 2024 Hi Shawnta, Thank you for your review! We're glad you find the export option useful when issues arise. We understand that pinpointing the cause of glitches can be challenging. Your feedback is important, and we’re working on making improvements. If you run into this issue again, our support team is here to help. Thanks for choosing PlatoForms! AJ Aaron J. Business Development Representative Telecommunications Used the software for: I used a free trial ### "Gets The Job Done" August 20, 2024 5.0 I needed to use it to edit a PDF and it helped me do so Pros Did what I needed it to do. Helped me edit a PDF. Cons My least favorite thing about it was trying to remember to navigate to it before the end of trial period. Review Source Response from PlatoForms August 23, 2024 Hi Aaron, Thank you for your review! We're glad to hear that PlatoForms helped you achieve what you needed, especially with editing your PDF. It's always our goal to make tasks like that as simple as possible. We understand that keeping track of trial periods can be tricky. If you decide to continue using PlatoForms or have any questions during the trial, feel free to reach out—we're here to assist! Thanks again for sharing your experience with us. KM Katie M. Marketing Staffing and Recruiting Used the software for: 1-2 years ### "Love it!" May 11, 2021 5.0 My self and our whole team really like using this program. It is very user friendly and easy to use. Pros It is so easy to use. We set up an online application to attract more potential employees. Giving them the ability to fill out all the paperwork at home makes people more willing to use our service. It is easy to set up the forms. Cons You can set up the form to match same fields. This way an address only needs to be entered once and so forth. The problem is, you have to write down the field number of every field you want to match. This gets to be very time consuming. Review Source SR Sherri R. HR Construction Used the software for: 1-2 years ### "Platoforms Review -- Not Bad - Not Great" May 11, 2021 3.0 Pros This product makes it really easy for applicants to apply for jobs. Submission is real-time. Cons You aren't able to edit the uploaded PDF from within the product. There is no way to speak to a real human being with questions or concerns. Although they claim 24 hour turnaround for questions via email/chat, that rarely happens. Very difficult to discuss anything with anyone from Platoforms. I would say that service is questionable at best. But if they continue to improve on the product, it will be worth it. Review Source JA John A. physician Health, Wellness and Fitness Used the software for: 2+ years ### "Unbelievable find" May 25, 2021 5.0 Pros Incredibly easy to use. Great customer service and very willing to help implement new ideas. Pricing is incredibly reasonable. HIPAA capabilities available Cons Off the bat, can't really think of any. Server issues once or twice over the several years we have used them, but they were always remedied quickly Review Source JB Josh B. Co-Founder Internet Used the software for: 1-2 years ### "Platoforms Honest Review" May 19, 2021 5.0 Overall, Platoforms is a great product! Pros The software and team has been so easy to work with and it has made our organization so much easier in expanding our message. Cons I felt that the user interface seems to be a little slow at times. Maybe a refresh of the interface could potentially have some more attraction for customers. Review Source CB Chris B. Director of Communications Religious Institutions Used the software for: Less than 6 months ### "Easy & Perfect for online form filling" May 17, 2021 5.0 This software made collecting forms from our users much easier than Google Forms. And the form comes to me looking exactly like the printed form that other users turn in. Pros The drag and drop feature makes this easy for beginners like me. I really like how easy it is for users to fill out forms that we've made with PlatoForms. I created the form or the fillable pdf on the PlatoForms Website and then make a link to the PlatoForm I created, and users make one click and then start filling it out. I also like how easily I can have the form results sent to the different departments that need the various forms (via email). Cons If you notice a mistake on your original pdf once you've started creating your online form, it seems you have to start over. I haven't found a way to change the uploaded pdf but to keep the text form boxes in place or to where I can move them over the new form to the correct spot. Also, I wish I could choose the output font and all form boxes would adapt that font. It's tough to match the font color when you have to change it from black every time. Review Source AM Andrejs M. Booking department Hospitality Used the software for: 6-12 months ### "Great tool for online forms " May 11, 2021 5.0 Pros Easy to use, integration with cloud systems. Ability to modify the file send out to the email or other cloud services. Cons Using as for the company use not possible to revive invoice other currency. The invoice in not complete and can be used as proforma invoice. Review Source DB Donald B. Attorney Law Practice Used the software for: 1-2 years ### "A Useful Tool In Our Toolbox" May 24, 2021 5.0 We have enjoyed using PlatoForms and are interested in continuing to incorporate its features into our system. Pros We appreciate the ability to customize the questions or information fields we are using to gain information from potential and existing clients. Cons Integrating our existing PDF documents into the system proved to be quite challenging, so we usually ended up just re-working them using the template system. Review Source MH Marie H. Director of Business Practices & Education Real Estate Used the software for: 1-2 years ### "Easy to convert PDF forms for digital submissions" May 17, 2021 5.0 Pros PlatoForms makes it easy to upload an existing PDF, convert it to an online form, and retain the ability to save/print individual submissions as PDFs. Cons Individual submissions can be exported/downloaded as a PDF, but you aren't able to select multiple submissions to export at once. Review Source CL Carrie L. Admin Assistant Real Estate Used the software for: 1-2 years ### "Does what it says!" May 17, 2021 5.0 We use it for property management forms and it's been a lifesaver. Pros It's so easy to create online forms using this. With COVID we can get forms filled and signed with ease online. Cons It can't read my mind! Seriously though! lol Review Source Similar Products Featured ## Related categories [PDF](https://www.capterra.com/pdf-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.