--- title: "FarEye Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FarEye Software - reviews, pricing plans, popular comparisons to other Freight products and more." source_url: "https://www.capterra.com/p/228871/FarEye/" page_type: "product" language: "en" --- # FarEye Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FarEye ## What is FarEye? FarEye’s AI-Powered Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and CEP (courier, express & parcel) companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye has 150+ customers across 30 countries. ## What is FarEye used for? [Route Planning](https://www.capterra.com/route-planning-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Logistics](https://www.capterra.com/logistics-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100000 One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FarEye?[Manage this product listing](https://www.g2.com/products/fareye/claim_requests/new?auto=true) ## FarEye Overview Updated September 2026 AI summary FarEye offers midsize and enterprise organizations tools for managing fleet, delivery, and field operations across cloud and mobile platforms. Its feature set spans route optimization, dispatch management, driver and inventory tracking, and real-time monitoring, with options for automated scheduling, delivery tracking, and third-party integrations. FarEye supports API connectivity and mobile access for flexible, data-driven logistics and shipping workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FarEye 4.6 (16) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $100000 One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (16) Ease Of Use 4.4 (388) Value For Money 4.5 (13) Value For Money 4.2 (354) Customer Service 4.5 (15) Customer Service 4.4 (374) ## FarEye alternatives Highest Rated [4.7 (2,746)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (1,484)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/) [4.6 (268)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) Starting price $35.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161579/OptimoRoute/) ## FAQs about FarEye Overview ### Which roles and teams benefit most from FarEye? FarEye is most used by operations, distribution, and logistics leaders who manage field execution, fulfillment, and last-mile delivery workflows. Managers and project directors rely on it to improve routing, shipment visibility, and delivery coordination, while business and general management teams use it to monitor performance, streamline operations, and support customer-facing outcomes. Answer based on 12 reviews Overview ### What company size and specific industries is FarEye built for? FarEye is designed for enterprise companies in Retail, Transportation and Logistics, and Manufacturing. It is built for organizations operating across the Americas, EMEA, and APAC, making it a fit for large businesses with regional or global operations in these sectors. Features and Usability ### What are the key features of FarEye? FarEye offers delivery tracking, dispatch management, route optimization, and live driver tracking for last-mile operations. It also includes automated scheduling, proof of delivery, electronic signature, customer portal, real-time reporting, SMS messaging, geofencing, and third-party integrations for shipment and workflow management. Getting Started and Support ### What training and onboarding options does FarEye offer? FarEye provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference, and videos provide self-paced viewing. Getting Started and Support ### What customer support options does FarEye offer? FarEye provides email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. These channels give users several ways to get help when issues arise. Support quality feedback is not available, so no user sentiment about response times or helpfulness can be stated. ## Features AI summary Based on 3,202 Freight reviews Capterra data shows that buyers of Fleet Management software rank the following features as their top priorities: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**55%**) - **GPS** (**58%**) FarEye includes **Real-Time Monitoring** and **GPS**, giving teams live visibility into fleet activity and location data as operations unfold. However, it does not include **Vehicle Tracking**. Instead, it offers other features that reviewers also consider important, such as **Billing & Invoicing** (**50%**), **Mobile Access** (**45%**), and **Dispatch Management** (**45%**), which can help businesses manage driver workflows, handle payments more efficiently, and coordinate deliveries more effectively, allowing teams to keep daily fleet operations organized and responsive. Real-Time Monitoring 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks GPS 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Dispatch Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Delivery Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates FarEye 59 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Allows users to record and manage cash payments upon delivery of goods A collection of customer information such as contact details, demographics, previous interactions, etc. A website or login for customers to access information Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Intended to be used by courier services Intended to be used by freight brokers and logistics companies Serves restaurants Monitor and track fuel consumption and costs Virtual perimeter for a real-world geographic area Visualize locations on a map System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Monitor product stock levels Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Track driver locations on a map in real time Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Capture signatures via mobile devices Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting on how each user, task or process has advanced since its initiation Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Manage and track orders being shipped to customers Send messages via SMS Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (14) 4.4 Based on 14 reviews ## Pricing Value for money 4.5 (13) Basic $100,000 One Time Value for money 4.5 (13) 4.5 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (15) 4.5 Based on 15 reviews ## User reviews Overall rating 4.6 Based on 16 reviews Filter by rating 5(10) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VS Vivek Senthil V. Product Manager Consumer Goods ### "Great product - Ease to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2026 Personally it Has been a great and good experinence of using the product and has been engaging in all aspects. Pros Drive to understand the business and provide the solution on basis of it. Simplying the solution on the frequency towards ask is admirable Cons AI validation is lacking and exploring it towards the support will show faster and greater exposure in market Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Devendra K. Fulfillment and Distribution Manager Logistics and Supply Chain ### "New innovation for eCom fulfillment " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 January 14, 2025 The time \[sensitive content hidden\] start assisting us, we got more confidence and his energy, ideas are commendable. Pros Easy platform for development & user friendly. Cons FarEye Tech Support team response is not up to mark. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Rahul P. AM GPS field operations Consumer Services ### "best option for tracking your fleet & optimize route " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2023 Pros best in industry services, very helpful in tracking fleet, optimizing routes, pre-planning of the material in transit Cons no cons I found, some time just have some server errors which is normal if we use any other platform but its like very limited Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Online Marketing Specialist Marketing and Advertising ### "FarEye is a Provider of a Comprehensive Solution that Covers the Entire Process." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 21, 2023 Pros FarEye's product are known for their exceptional quality, and the team is committed to achieving excellence and ensuring customer satisfaction, The capabilities of the driver app are significantly more advanced than those of other comparable platforms. Cons FarEye can be slower at times because of it's large scale Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NJ Nitin J. Head - Dsitribution &Logistics Food & Beverages ### "Awesome Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2020 Pros Ease of usage and almost Nil manual data inputs Cons Some times integration with our company software gets stuck Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RS Rajesh S. Manager Distribution Health, Wellness and Fitness ### "FarEye feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 3, 2020 easy to use by them, easy to carry with them, real time update facility. Pros Real time tracking, demonstration by the team and continuously adding new features in the app. Cons Integration failures and less human touch Reasons for choosing FarEye FarEye team, cost and availability of the team when implemented and nice behavior of the team. Always ready to listen and improve on the feedback. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 23, 2020 Thanks for your review. KM Khaja M. Country supervisor Logistics and Supply Chain ### "UPS<>FAREYE" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 28, 2020 Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments. Pros This software is customisable and easy to use, which increases the visibility in our last mile delivery processes. The same looking for the warehouse process as well. Also, the Reporting functions. Cons There are few function cannot be configured, like changes in Speed,Transaction pages and Also Job window screen. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 17, 2020 Thank you for the review. PD Pasala D. GM Retail ### "Last mile delivery app " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 25, 2020 Ontime delivery percentage is at 95% Pros It's features and support which helps for last mile deliveries very effectively Cons need to Keep up the resources to handle to support business needs Reasons for choosing FarEye features and support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 17, 2020 Thank you for the review. KP Komal P. Manager ### "Energetic team with great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 25, 2017 Pros Experience with industry leaders helped us to implement the best practices along with the software. Cons Recurring payment method has a monthly check and payment process. We would have prefered a one-time fee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2018 Thanks for Review AS Anand S. ### "FarEye - Salesforce Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2016 Pros FarEye's mobility platform for business operations gives us a 360 degree view of our sales operations. With live updates from the field we are able to take smarter and smooth decisions and handle unforeseen situations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2018 Thanks for the review [View all Reviews](https://www.capterra.com/p/228871/FarEye/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.