# FarEye Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FarEye the right Fleet Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/228871/FarEye/reviews --- FarEye 4.6 (15) [View alternatives](https://www.capterra.com/p/228871/FarEye/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 14th, 2025 # Reviews of FarEye Ease of use 4.3 Customer Service 4.5 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Online Marketing Specialist Marketing and Advertising Used the software for: Less than 6 months ### "FarEye is a Provider of a Comprehensive Solution that Covers the Entire Process." March 21, 2023 4.0 Pros FarEye's product are known for their exceptional quality, and the team is committed to achieving excellence and ensuring customer satisfaction, The capabilities of the driver app are significantly more advanced than those of other comparable platforms. Cons FarEye can be slower at times because of it's large scale Review Source DK Devendra K. Fulfillment and Distribution Manager Logistics and Supply Chain Used the software for: 2+ years ### "New innovation for eCom fulfillment " January 14, 2025 5.0 The time \[sensitive content hidden\] start assisting us, we got more confidence and his energy, ideas are commendable. Pros Easy platform for development & user friendly. Cons FarEye Tech Support team response is not up to mark. Review Source GB Guni B. Director Projects Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Mara Xpress " September 14, 2016 4.0 We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation. There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention. Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey. Pros quick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback. Saroj has been a great support for our business and we really appreciate his patience and effort. Cons The process flow is not seamless for us to avoid manual interventions. Some core functionalities are yet to be developed which are taking time, such as the phone no as the core search criteria. We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances. We have found it easier to do this manually for now. Review Source RP Rahul P. AM GPS field operations Consumer Services Used the software for: 2+ years ### "best option for tracking your fleet & optimize route " October 31, 2023 5.0 Pros best in industry services, very helpful in tracking fleet, optimizing routes, pre-planning of the material in transit Cons no cons I found, some time just have some server errors which is normal if we use any other platform but its like very limited Review Source PD Pasala D. GM Retail Used the software for: 2+ years ### "Last mile delivery app " February 25, 2020 4.0 Ontime delivery percentage is at 95% Pros It's features and support which helps for last mile deliveries very effectively Cons need to Keep up the resources to handle to support business needs Reason for choosing FarEye features and support Review Source Response from FarEye March 17, 2020 Thank you for the review. NJ Nitin J. Head - Dsitribution &Logistics Food & Beverages Used the software for: 2+ years ### "Awesome Product " March 4, 2020 5.0 Pros Ease of usage and almost Nil manual data inputs Cons Some times integration with our company software gets stuck Review Source KM Khaja M. Country supervisor Logistics and Supply Chain Used the software for: 6-12 months ### "UPS<>FAREYE" February 28, 2020 4.0 Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments. Pros This software is customisable and easy to use, which increases the visibility in our last mile delivery processes. The same looking for the warehouse process as well. Also, the Reporting functions. Cons There are few function cannot be configured, like changes in Speed,Transaction pages and Also Job window screen. Review Source Response from FarEye March 17, 2020 Thank you for the review. RS Rajesh S. Manager Distribution Health, Wellness and Fitness Used the software for: 2+ years ### "FarEye feedback" March 3, 2020 4.0 easy to use by them, easy to carry with them, real time update facility. Pros Real time tracking, demonstration by the team and continuously adding new features in the app. Cons Integration failures and less human touch Reason for choosing FarEye FarEye team, cost and availability of the team when implemented and nice behavior of the team. Always ready to listen and improve on the feedback. Review Source Response from FarEye March 23, 2020 Thanks for your review. KP Komal P. Manager Used the software for: Less than 6 months ### "Energetic team with great product" July 25, 2017 5.0 Pros Experience with industry leaders helped us to implement the best practices along with the software. Cons Recurring payment method has a monthly check and payment process. We would have prefered a one-time fee. Review Source Response from FarEye March 12, 2018 Thanks for Review JJ Jeffrey J. Meida Analyst Used the software for: ### "Great field tracking software" December 4, 2015 4.0 FarEye is a great field tracking software with great features and tech support, they do setup and installation and also FarEye helps customers to use their software and provide training classes as well to understand and operate the software. And, software is very easy to use and operate. With great features like real-time tracking and monitoring, auto routing and auto-assigning etc. I am completely satisfied with the product and recommend others too to use it. Review Source Response from FarEye December 4, 2015 Thank you Jeffrey to review us. JD Jaydeep D. Used the software for: ### "Mobility platform for business operations" September 13, 2016 5.0 FarEye's platform supports exhaustive features like: Automated routing for dispatch, on-demand dispatch for JIT Requests, capacity planning, live performance dashboard for multiple branches, Reports and analytics to improve the speed of decision making, Geo co-ordinates & ePoD capture, live tracking and ETA to customer, one touch assist buttons for employees on the go, high data security with in-built MDM, BPM Engine among many others. Review Source Response from FarEye March 12, 2018 Thanks for review GK Gaurav K. Head Operations Used the software for: ### "Best field service management software i checked " October 20, 2015 5.0 I liked the FarEye workforce management platform for service management. I had team of 90 engineers and all are now automated with the fareye application. I could configure my business process, design the automated scheduling process and even customize the mobile workflow. My field staff takes digital signature and payments. A real time software which gives live workforce tracking. Review Source AS Anand S. Used the software for: ### "FarEye - Salesforce Automation" September 19, 2016 5.0 Pros FarEye's mobility platform for business operations gives us a 360 degree view of our sales operations. With live updates from the field we are able to take smarter and smooth decisions and handle unforeseen situations. Review Source Response from FarEye March 12, 2018 Thanks for the review ST Sagar T. Used the software for: ### "FarEye for Last Mile Delivery" September 13, 2016 5.0 We use FarEye for our delivery operations - it gives us real time field visibility and live proof of service. The entire last mile takes place on FarEye and we are very happy with the team. Review Source Response from FarEye March 12, 2018 Thanks for review AK Avijeet K. Business Lead Used the software for: ### "FarEye Technology" September 13, 2016 5.0 Very customer friendly and easy to use. High level of customization and solves most of the field problems Cons Not much Review Source Response from FarEye March 12, 2018 Thanks for review Similar Products Featured ## Related categories [Delivery Management](https://www.capterra.com/delivery-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.