--- title: "CollisionLink Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CollisionLink Software - reviews, pricing plans, popular comparisons to other HR Analytics products and more." source_url: "https://www.capterra.com/p/228907/CollisionLink/" page_type: "product" language: "en" --- # CollisionLink Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CollisionLink ## What is CollisionLink? CollisionLink Shop is the #1 solution for purchasing OEM collision parts. Instantly access competitively priced OEM parts through a network of 20,000 high-volume dealers enrolled in promotional programs from 26 OEMs. Increase parts order accuracy, improve cycle time, and protect profits on both parts and labor with the best procurement system available. ## What is CollisionLink used for? [Auto Body](https://www.capterra.com/auto-body-software/)[Procurement](https://www.capterra.com/procurement-software/)[HR Analytics](https://www.capterra.com/hr-analytics-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CollisionLink?[Manage this product listing](https://www.g2.com/products/cognisess/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CollisionLink 5.0 (2) VS. [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.2 (661) Value For Money 4.5 (2) Value For Money 4.1 (623) Customer Service 5.0 (2) Customer Service 4.3 (591) ## CollisionLink alternatives [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) [4.3 (45)](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) [4.1 (79)](https://www.capterra.com/p/145351/Manager-SE/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145351/Manager-SE/) ## FAQs about CollisionLink Overview ### What company size and specific industries is CollisionLink built for? CollisionLink is designed for independent auto body shops in the automotive collision repair industry, especially small to mid-sized businesses that source OEM parts from dealerships. It fits shops focused on improving parts order accuracy, shortening cycle time, and protecting profit margins through better parts purchasing workflows. Features and Usability ### What are the key features of CollisionLink? CollisionLink offers activity dashboards and activity tracking, plus alerts and notifications for monitoring updates. Core workflow features include inventory management, parts management, order management, order tracking, purchase order management, purchasing and receiving, quotes and estimates, repair tracking, and work order management. It also includes VIN decoder, search/filter, customizable reports, real-time analytics, and third-party integrations. Getting Started and Support ### What training and onboarding options does CollisionLink offer? CollisionLink provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does CollisionLink offer? CollisionLink offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support quality is available in the catalog data, so support experience details such as response times or helpfulness cannot be assessed from user comments. ## Features AI summary Based on 1,007 HR Analytics reviews Capterra reviewers highlight these as the features procurement buyers care about most: - **Approval Process Control** (**50%** of reviewers rated this feature as critical) - **Spend Control** (**43%**) - **Purchase Order Management** (**48%**) CollisionLink includes **Purchase Order Management**, which gives teams a clear way to create, track, and manage purchasing activity. However, it does not offer **Approval Process Control** or **Spend Control**. Instead, it provides **Inventory Management** (**48%**), a feature that can still support procurement workflows by helping businesses monitor stock levels and align purchasing decisions with current inventory needs, allowing teams to keep orders organized and make more informed buying decisions. Purchase Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Activity Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Parts Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track parts inventory levels and manage re-stocking Third-Party Integrations 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Work Order Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Customizable Reports 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports CollisionLink 20 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Inventory Management: Track and manage inventory levels to maintain proper supply - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Parts Management: Track parts inventory levels and manage re-stocking - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Repair Tracking: Allows service businesses to track ongoing repairs - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) ### Starting price Free trial not available Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AG Anthony G. Wholesale parts outside sales mgr Automotive ### "Collision Link Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 26, 2026 Their product and their support are top notch, they are always looking for ways to improve their product(s) Pros The ability to price match quickly and efficiently and integrate with other dealer management systems Cons Does not have a Dealer management system of their own which results in more key strokes and overall time for quotes Alternatives considered [RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/) [CCC ONE](https://www.capterra.com/p/83656/CCC-ONE-Total-Repair-Platform/) Reasons for choosing CollisionLink better product, best support team in the industry Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK JILLIAN K. BODYSHOP OFFICE MANAGER Automotive ### "IT COULD NOT BE ANY EASIER" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 26, 2024 I USE COLLSION LINK DAILY. ITS EASY TO HAVE ALL PARTS EVEN A/M PRICE MATCHED BECASUE ALL PARTS ARE EXPORTED RIGHT TO COLLISION LINK WITH THE CLICK ORF A BUTTON. Pros THE CONVIENENCE OF EMS EXPORTING THE ESTIMATE TO COLLISION LINK Cons THE NOTES ENTERED ARE NOT HIGHLIGHTED OR IN A DIFFERENT SPOT AN DGET OVERLOOKED BY VENDORS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.