---
title: "Apptivo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Apptivo Software - reviews, pricing plans, popular comparisons to other CRM products and more."
source_url: "https://www.capterra.com/p/228915/Apptivo/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Apptivo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Apptivo

## What is Apptivo?

Apptivo is a CRM tool that enables businesses to manage sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360-degree view of the customer. The CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from an Android or iOS device and integrated with Office365 & G Suite.

## What is Apptivo used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 708 user reviews

Reviews sentiment

Positive

91%

Neutral

7%

Negative

2%

Pros & cons

Responsive customer assistance

Extensive customization capabilities

Frequent bugs and glitches

Email integration challenges

Starting price

$15

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Contact Center / 2025
-   Contact Management / 2025
-   CRM / 2025
-   Customer Service / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Apptivo?[Manage this product listing](https://www.g2.com/products/apptivo/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Apptivo

4.4 (708)

VS.

[4.4 (4,094)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting Price

$15

Per User, Per Month

Starting Price

$115

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (670)

Ease Of Use

4.3 (975)

Value For Money

4.7 (556)

Value For Money

4.2 (798)

Customer Service

4.7 (644)

Customer Service

4.3 (770)

## Apptivo alternatives

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

[4.2 (1,007)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/113540/Bitrix24/)

[Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/)

[4.1 (526)](https://www.capterra.com/p/135148/Agile-CRM/reviews/)

Starting price

$8.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135148/Agile-CRM/)

Highest Rated

[Creatio AI CRM](https://www.capterra.com/p/130149/bpm-online-CRM/)

[4.7 (151)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/130149/bpm-online-CRM/)

[Efficy CRM](https://www.capterra.com/p/149894/Efficy-CRM/)

[3.9 (91)](https://www.capterra.com/p/149894/Efficy-CRM/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

77%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/149894/Efficy-CRM/)

## FAQs about Apptivo

Overview

### What problems does Apptivo solve?

Apptivo solves scattered customer, sales, project, and billing information by connecting contacts, leads, opportunities, quotes, work orders, invoices, tasks, and documents in one configurable system. Sales teams, project managers, service businesses, and growing small companies benefit from tailored workflows, pipeline visibility, shared records, and fewer handoffs between separate applications.

Answer based on 352 reviews

Overview

### Which roles and teams benefit most from Apptivo?

Apptivo is most used by business owners, CEOs, presidents, and directors who need visibility into sales, operations, and customer activity. Sales and business development managers track leads and deals, while project and operations managers coordinate delivery, tasks, and workflows. Consultants and finance leaders support client management, billing, and business reporting.

Answer based on 653 reviews

Overview

### What company size and industries is Apptivo built for?

Apptivo is designed for businesses of all sizes, with small businesses representing 91% of reviewers and Information Technology and Services the top industry at 7%. It also serves independent consultants through enterprises, with Financial Services at 6% and Construction at 5% among its most common reviewer industries.

Answer based on 708 reviews

Features and Usability

### What are the key features of Apptivo?

Apptivo includes core CRM features for contact management, lead management, sales pipeline management, and opportunity tracking. Its differentiators are customizable fields, forms, layouts, and workflow management that let teams adapt processes. It also combines project management, quotes/estimates, invoicing, and Google Workspace integrations for managing customer and operational work in one system.

Answer based on 314 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Apptivo offers plans from $15 per user/month: Lite, Premium at 25, and Ultimate at 40; Enterprise pricing is unlisted. A free trial is available. Reviewers generally call pricing good value and report no hidden extras, though per-user costs can rise for large teams and setup may be cumbersome.

Answer based on 132 reviews

Integrations

### Which third-party tools and platforms does Apptivo integrate with?

Apptivo integrates with over 20 integrations, including Microsoft Outlook, Microsoft 365, WordPress, Xero, and Gmail. Its catalog also includes Google Workspace, Google Drive, Dropbox, QuickBooks Online Advanced, Slack, Stripe, PayPal, and RingCentral Engage Voice for email, accounting, storage, payments, communication, and website lead capture.

Answer based on 100 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Apptivo?

Apptivo offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that beginners and nontechnical users can learn core tasks quickly, especially when starting with only needed apps. Admins configuring custom fields, workflows, integrations, or multiple modules typically need more time, guidance, and support.

Answer based on 66 reviews

Getting Started and Support

### What customer support options does Apptivo offer, and how do users rate the experience?

Apptivo offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users commonly describe support as responsive, patient, knowledgeable, and effective for setup, customization, and troubleshooting. Some report delays, communication difficulties across time zones, or unresolved tickets, particularly when issues require escalation to development.

Answer based on 314 reviews

Ease of use

### Is Apptivo easy to use for a small business?

Apptivo offers an approachable CRM experience for small business teams, with adaptable layouts, detailed help resources, and responsive setup support. Many users find everyday contact management and configuration straightforward, while others need time to learn its broad app selection. Teams with complex workflows may require training and careful initial configuration.

Answer based on 140 reviews

## Who uses Apptivo?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive customer assistance

94% positive reviews out of 277

Most reviewers report customer support is accessible, knowledgeable, and resolves issues quickly, even during setup.

Frequent bugs and glitches

49% negative reviews out of 93

Some users report recurring bugs, slowdowns, and occasional crashes, which disrupt workflow and require workarounds.

Extensive customization capabilities

96% positive reviews out of 90

Most reviewers describe customization as highly adaptable, letting us tailor features, forms, and workflows easily.

Email integration challenges

60% negative reviews out of 48

Some reviewers find email integration unreliable, with syncing issues, limited platform support, and confusing interfaces.

Herman O.

Business Analyst, 11 - 50 employees.

"The receiving email functionality is not great and we will continue using Outlook."

Adaptable business platform

96% positive reviews out of 25

Most reviewers find flexibility essential, allowing us to adjust modules and processes to fit evolving business needs.

## Features

AI summary

Based on 14,838 CRM reviews

Capterra data shows that buyers of CRM software rank the following features as their top priorities:

-   **Data Security** (**51%** of reviewers rated this feature as critical)
-   **Customer Database** (**52%**)
-   **Real-Time Data** (**56%**)

Apptivo supports **Data Security** and **Customer Database**, giving teams a secure place to store customer records and manage relationship data across the sales cycle. However, it does not offer **Real-Time Data**. Instead, it provides other features that reviewers also value, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**), helping businesses organize contacts, find information faster, and keep customer interactions easier to manage.

Customer Database

4.4 (16)

62.50% of 16 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Contact Database

4.5 (38)

68.42% of 38 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Search/Filter

4.9 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Contact Management

4.6 (127)

60.63% of 127 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Lead Management

4.6 (88)

44.32% of 88 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Sales Pipeline Management

4.5 (74)

54.05% of 74 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Apptivo 77 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Client Management: Manage contact details and communication with clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Complaint Tracking: Track customer complaints from initiation through resolution
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Deal Management: Defines specific deal parameters to negotiate and secure deals
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- For Financial Institutions: Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.
- For Insurance Industry: Intended to be used by insurers
- For iPad Devices: Operate/access software on iPad Devices
- For Small Businesses: Designed for small businesses
- For Startups: Primarily serving startup companies
- Forecasting: Form predictions based on past and present data/trends
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- Live Chat: Ability to chat online in real time
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.
- Quotes/Estimates: Generate quotes or estimates for customers
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
- Sales Pipeline Management: Pipeline view and tracking lead status
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Task Management: Create, manage and track all task activities and progression
- Templates: Sample files or documents that could be customized as needed or used as is
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (615)

4.3

Based on 615 reviews

## Pricing

Value for money

4.7 (556)

Free Trial

[View pricing plan details](https://www.capterra.com/p/228915/Apptivo/pricing/)

Lite

$15.00

Per User,Per Month

It includes:

-   100 Custom Fields Per App
-   18 Apps
-   24 X 7 Support
-   25 Workflows
-   3rd Party Service Integration
-   8 Custom Dashboards

Premium

$25.00

Per User,Per Month

It includes:

-   24 X 7 Support
-   250 Custom Fields Per App
-   25 Custom Dashboards
-   3rd Party Service Integration
-   46 Apps
-   75 Workflows

Ultimate

$40.00

Per User,Per Month

It includes:

-   150 Workflows
-   24 X 7 Support
-   350 Custom Fields Per App
-   3rd Party Service Integration
-   50 Custom Dashboards
-   57 Apps

Enterprise

Contact Vendor for Pricing

It includes:

-   100 Custom Dashboards
-   Custom Integration
-   65 Apps
-   500 Custom Fields Per App
-   300 Workflows
-   24 X 7 Support + SLA + Account Manager

Value for money

4.7 (556)

4.7

Based on 556 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (644)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (644)

4.7

Based on 644 reviews

## User reviews

Overall rating

4.4

Based on 708 reviews

Filter by rating

5(390)

4(252)

3(52)

2(9)

1(5)

Mentioned topic

Sorted by most recent

SS

Sagnik S.

ceo

Accounting

### "good swaftwar"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 11, 2024

Pros

best crm nice user frindly softwar . very easy to used

Cons

nice and good best softwar in this softwar

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Masud R.

Human Resource Manager

Information Technology and Services

### "An Amazing CRM Solution For Business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 15, 2024

Pros

I like the ticket management features and that the software comes with amazing online CRM capabilities It makes lead management easy and also comes with account management features too It is a great help desk solution and makes customer success easy

Cons

With Apptivo, there has been a smooth transition and no problems.

Switched from

[Creatio AI CRM](https://www.capterra.com/p/130149/bpm-online-CRM/)

[Salesboom CRM Suite](https://www.capterra.com/p/12686/Salesboom-CRM/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Oluwa Locheyi H.

Agent Commercial

Retail

### "Apptivo : Un logiciel de CRM pour les petites entreprises "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 22, 2023

Pros

Apptivo est logiciel avec une interface très soignée et organisée permettant de faciliter l'automatisation des ventes, le suivi et la gestion des ventes internes comme externes. Il constitue également un logiciel d'assistance en ligne en cas de nécessité.

Cons

Apptivo ne présente pas d'inconvénients pour mon utilisation. J'aime bien ce logiciel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Linda S.

Owner

Professional Training & Coaching

### "Perfect for my needs as solopreneur"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2023

Pros

I value tools that are not just efficient but also adaptable. Apptivo CRM has truly impressed me in this regard. As a solopreneur, I understand the need for a CRM that seamlessly integrates with various apps and platforms. Apptivo shines in this aspect. Its integration capabilities allow me to create a tailored tech ecosystem that perfectly suits my unique requirements. One of the key selling points is its ease of use. Just like I advocate for simplicity in coaching and leadership, Apptivo offers an intuitive interface that saves time and ensures a smooth user experience. It's a valuable asset for any solopreneur. What's more, Apptivo effortlessly syncs with the Google product suite, which is a tremendous advantage for someone like me with deep roots in the tech world. It's like a seamless extension of my experience at Google, making my CRM journey that much smoother.The integration with Stripe is a game-changer for managing payments and finances. It's the perfect addition for a solopreneur, allowing me to maintain financial control just as I help sales leaders implement impactful plans and strategies.The customer service is amazing. They respond to chat inquiries immediately.

Cons

Without some understanding of how CRMs work - like objects and APIs - I would imagine that a newbie facing some challenges and needing assistance from customer support.

Alternatives considered

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)

Reasons for choosing Apptivo

HoneyBook is not available in Europe and Apptivo has way more functionalities and an amazing value for money.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Scott W.

Principal

Retail

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2023

I have been very pleased so far with Apptivo.

Pros

Ease of use, great customer service. I can access it from anywhere. Very customizable.

Cons

The website can be sluggish. The android app is not ideal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HO

Herman O.

Business Analyst

Management Consulting

### "Apptivo, the best solution for any business"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 18, 2023

Step-by-step we are implementing Apptivo in our business processes where possible and sofar I haven't seen a thing that is not possible.

Pros

The fact that I can add and delete fields and have full control over the attributes of any field. Conversions to the next step is amazing, however, this options needs a few more possibilities.The fact that it integrates with Xero is very good and your staff today gave me possible solutions to sync with more than 1 Xero, which is great.

Cons

It is an online solution and we are dependent on the internet and overseas cables. This makes is sometimes a slow solution. The receiving email functionality is not great and we will continue using Outlook. The sending email functionality is great.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SK

Sumit Kumar V.

Tech Lead

Information Technology and Services

### "Apptivo features "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 12, 2023

Good CRM tools

Pros

Ease of use, sales and contact management in CRN was good.

Cons

Little bit costly and performance is average.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EG

Evelyn G.

President

Leisure, Travel & Tourism

### "Excellent Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 12, 2023

Viable tool to communicate our message to our audience with great costumer service

Pros

Great value for money solution with excellent customer service

Cons

Would be great to have more integrations with software like Clickfunnels.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LH

Larry H.

Senior Co-ordinator

Broadcast Media

### "Easy to use, superb support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 7, 2023

Very good. Support has been really reactive and immediate and has been top notch.

Pros

Very easy to use and adapt. TO change the system is a simple matter.

Cons

Some of the explanations are a little counter intuitive due , i think, to sub-continental linguistic usage rather than being incorrect per se (e.g. "trigger will fire in the next year" means the trigger fires in a year's time NOT in the next 365 days which is how we read this ). Some manual pages need the English to be standardised but generally speaking all seem easy to understand.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

abdou A.

CEO

Internet

### "a powerful marketing tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 5, 2023

almost 2 years of use, I am more than conquered

Pros

it's easy to use and customizable, suitable for any type of business

Cons

I sometimes have small billing errors, but if not, everything's fine.

Review source

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[View all Reviews](https://www.capterra.com/p/228915/Apptivo/reviews/)

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