# Respondent Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Respondent Software - reviews, pricing plans, popular comparisons to other Market Research products and more. Source: https://www.capterra.com/p/228919/Respondent --- # Respondent Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Respondent ## What is Respondent? Respondent is a user research platform that allows businesses to recruit business professionals and consumers for research interviews. ## What is Respondent used for? [Market Research](https://www.capterra.com/market-research-software/) Overall rating Based on 21 user reviews Reviews sentiment Positive 62% Neutral 14% Negative 24% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Respondent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.respondent.io/&name=Respondent) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Respondent 3.5 (21) VS. [### Brand Navigator](https://www.capterra.com/p/239076/Brand-Navigator/) [5.0 (2)](https://www.capterra.com/p/239076/Brand-Navigator/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (21) Ease Of Use 4.5 (2) Value For Money 2.9 (13) Value For Money 4.0 (1) Customer Service 3.0 (16) Customer Service 5.0 (2) ## Respondent alternatives [DataTree](https://www.capterra.com/p/230543/DataTree/) [0.0](https://www.capterra.com/p/230543/DataTree/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/230543/DataTree/) [JAMBO Market Research Software](https://www.capterra.com/p/85007/JAMBO-Market-Research-Software/) [0.0](https://www.capterra.com/p/85007/JAMBO-Market-Research-Software/#reviews) Starting price $1200.00 Per User, Per Month [Learn More](https://www.capterra.com/p/85007/JAMBO-Market-Research-Software/) [Driva](https://www.capterra.com/p/276007/Empresas-do-Brasil/) [5.0 (1)](https://www.capterra.com/p/276007/Empresas-do-Brasil/#reviews) Starting price $60.00 Per User, Per Month [Learn More](https://www.capterra.com/p/276007/Empresas-do-Brasil/) [Canvs](https://www.capterra.com/p/220183/Canvs/) [5.0 (1)](https://www.capterra.com/p/220183/Canvs/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/220183/Canvs/) [View all alternatives](https://www.capterra.com/p/228919/Respondent/alternatives/) ## Pricing Value for money 2.9 (13) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.9 (13) 2.9 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (16) 3.0 Based on 16 reviews ## User reviews Overall rating 3.5 Based on 21 reviews Filter by rating 5(8) 4(5) 3(3) 2(0) 1(5) Mentioned topic Sorted by most recent AS Althea S. Manager amministrativa Building Materials ### "Carino, ma... con tanti ma.. " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 March 5, 2026 In generale ci ho fatto diversi lavori e posso dire che dipende molto dai recruiter e da cosa cercano. Il profilo deve essere confermato dalla mail aziendale, che io ho. Altrimenti non ti chiamano mai. E' divertente il fatto di trovarci projects da tutte le parti del mondo, dal Canada a Reggio Calabria , quindi suppongo che diventerà presto un sito di culto. Però se non migliorano il customer service , non credo che avranno la fortuna che sperano. Pros E' un sito divertente per dare la propria opinione. In genere propone interviste guidate da intelligenza artificiale, raramente focus group o interviste con umani. Ogni settimana inserisce molti titoli, anche se in italiano propone poche avventure! Cons Il customer support è praticamente inesistente. Mi è capitato di essere invitata a una ricerca di mercato, aver superato lo screen test, e poi essere stata respinta senza motivazione e che mi abbiano annullato all ultimo momento la survey. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AE Aymen E. Student Survey Officer Education Management ### "Quick way to get some extra money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 6, 2026 I really like the interface and the gamification of survey filling. It is defo a good way to share your opinions and earn money on top of it Pros I really like the fact that the studies are tailored to your preferences and the mathing system. The surveys are pretty straightforward and you paid almost instantly. Cons Although it is incredibly rewarding when you get accepted for a study. Getting one is pretty hard if you have niche experiences or don’t have a lot of time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Web developer Marketing and Advertising ### "Respondent as a participant user" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 May 25, 2025 Pros It is a great way of earning some side money by participanting in researches and answering questions. Cons Some of the studies that are fit for you take a lot of time to give response back or even in the starting phase when you submit for a study it takes so long to change its status and see if you're a good fit or not. Switched from [User Interviews](https://www.capterra.com/p/169122/User-Interviews/) Because respondent has more variety of studies Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Natalie C. Business Development Advisor Information Technology and Services ### "Respondent makes it simple to find relevant opportunities and earn for sharing your opinions!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 22, 2025 Overall, Respondent's layout is very easy to navigate and has provided me some nice opportunities to earn for simply providing my opinions on various topics. Pros Respondent filters for relevant surveys and tasks based on your provided profile. This makes it easy to only see the applicable content for you and weed out those that aren't to save your time. Cons My success rate of passing qualification tests and being able to actually contribute to the surveys and tasks is relatively low, especially when I compare this to other platforms I have used for the same amount of time/even less. This makes me question how reasonable Respondent is overall in terms of screening users for participation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Elizabeth Christian C. O. Certified Linguist Public Relations and Communications ### "NEVER GOT PAID" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 2, 2025 RESPONDENT- Never got paid at all, a dubious company. The company sounds and looks legit, masked as a professional survey company. But dubious. I'm giving a review after I had ignored the invitation from this survey company for quite a while now. This was after I had completed two surveys for their New York client about sleeping patterns. It was a long and detailed questionnaire, and the pay for participation is $250USD. The other survey, a short one regarding health habits, promised a $100USD.However, for both completed surveys, I was never paid at all. I emailed them about the pay I never heard from them at all. And they were not that consistent anymore in sending surveys after the payment inquiry. Lately, I received a few invites again from the same research company, but I ignored them since I felt it was too good to be true after what I had experienced with them. This was validated by my research about the company after reading REVIEWS. It's best to avoid or be extra cautious doing such kinds of side gigs or survey tasks, and when in doubt, better to listen to one's instincts. Pros Ease of Use: The set of questions in the survey studies were detailed and thorough. Cons The interface looked professional but dubious or fraudulent when it comes payment after you completed the survey. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Laurel S. Not applicable Furniture ### "Respondent pays for your input. Not a scam!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 26, 2025 So far, it's been a positive venture... 2 thumbs up.. I hope to get invited to another study soon! Pros In just the first few weeks as a Respondent participant, I was paid a total of $185 for 3 studies. They are NOT a scam. This is a legitimate website where you can contribute your skills and a bit of to take part in studies. I feel like my input is valuable because they pay me to give it! Cons One of the studies I was invited to eas completed on a separate app and it was a bit confusing. Their support team is great though, and typically responds within just hours, not days later. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MI Moltuo I. Health care management Hospital & Health Care ### "Great and excellent achievement" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2025 Excellence in jobs provision by linking researchers to participants and also charge less in the payment side . Pros So cordial and easy to use website with great professionals on board to help and guide for quality work delivery that made respondent the best among many other websites Cons Waiting of work approval and longer times in payments. But in all I am so proud of my hardworking team that work around the clock to bring success. Switched from [Infinite MLM Software](https://www.capterra.com/p/152185/Infinite-MLM-Software/) For quality and fast operating systems as the later was not fast and reliable to me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA Elaine A. Broker Real Estate ### "WORST MARKET RESEARCH COMPANY EVER" 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 18, 2025 I completed a survey for them. When weeks went by and payment was not forthcoming I emailed and asked why. They said the survey u had completed was on their site fraudulently and I was not going to get paid. ?????? STAY AWAY FROM RESPONDENT!!! Pros Nothing. They hate paying participants and will do everything to avoid this. I received confirmation I had completed a survey but they said they weren’t going to pay me Cons Didn’t get paid. I filled out a survey on their site but said they couldn’t pay me. Scam. They will use any excuse in the world to get out of paying people Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV James v. Director Accounting ### "Wouldn’t recommend" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 15, 2025 The tracking of incentive payments from third parties is extremely poor and lacks transparency Pros Platform is relatively easy to use, and there is plenty of tasks. I did make some money off this but as I wasn’t tracking the payments I reckon I have missed as many incentives as I received. Cons Some research companies don’t pay and respondent will take the side of them. I did multiple research tasks and no payment received from provider and on the last one when I emailed respondent about it I got a generic sorry but we are not sorry email Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Robby H. Freelancer Information Technology and Services ### "Scam Central" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 14, 2025 Terrible. They are scammers and there is no guarantees you'll actually get paid for the work you do. Pros Nothing. At first it seems enticing, with seemingly high paying surveys, but the chances of you actually getting paid by these surveys seems to heavily vary based on what researcher or company you get connected with. Cons Platforms Scammers and Customer Service is useless and allows scammers to just run rampant on the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/228919/Respondent/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)