# Respondent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Respondent the right Market Research solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/228919/Respondent/reviews --- Respondent 3.5 (21) [View alternatives](https://www.capterra.com/p/228919/Respondent/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Respondent Ease of use 4.0 Customer Service 3.0 ## Pros and Cons in Reviews AE Aymen E Student Survey OfficerEducation Management, 11 - 50 employeesUsed the software for: 6-12 months. “I really like the interface and the gamification of survey filling.“ January 6, 2026 EO Elizabeth Christian C. O Certified LinguistPublic Relations and Communications, Self-employedUsed the software for: 1-2 years. “The interface looked professional but dubious or fraudulent when it comes payment after you completed the survey.“ May 2, 2025 EO Elizabeth Christian C. O Certified LinguistPublic Relations and Communications, Self-employedUsed the software for: 1-2 years. “Ease of Use: The set of questions in the survey studies were detailed and thorough.“ May 2, 2025 saqlain c employerArts and Crafts, Self-employedUsed the software for: Less than 6 months. “One potential limitation of Respondent is its pricing structure.“ March 18, 2023 saqlain c employerArts and Crafts, Self-employedUsed the software for: Less than 6 months. “The platform has a range of features and customization options that can help users create effective and well-structured surveys, and the real-time feedback and analytics provided by Respondent can be highly valuable for making data-driven decisions.“ March 18, 2023 saqlain c employerArts and Crafts, Self-employedUsed the software for: Less than 6 months. “Respondent is an online survey platform that is highly regarded for its user-friendly interface, efficient survey tools, and diverse pool of respondents.“ March 18, 2023 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rahul B. Marketing Student Marketing and Advertising Used the software for: 6-12 months ### "Participate in user studies" February 17, 2022 4.0 Pros \-The Respondent platform has helped me to participate in both moderated and unmoderated studies of many companies. -Software, mobile applications, websites, are a few types of studies this platform provides us to test. - This platform pay well to the user for taking part in studies that help to make the web better. Cons The thing I did not like about this platform is that we have to fill out surveys all the time to take part in studies and it's there are very few studies where you will be invited to take part. I filled out around 13-14 surveys and only receive an invitation for 1 study. Switched from [Userlytics](https://www.capterra.com/p/181202/Userlytics/) Not receiving invitations to take part in studies Review Source MI Moltuo I. Health care management Hospital & Health Care Used the software for: Less than 6 months ### "Great and excellent achievement" April 24, 2025 4.0 Excellence in jobs provision by linking researchers to participants and also charge less in the payment side . Pros So cordial and easy to use website with great professionals on board to help and guide for quality work delivery that made respondent the best among many other websites Cons Waiting of work approval and longer times in payments. But in all I am so proud of my hardworking team that work around the clock to bring success. Switched from [Infinite MLM Software](https://www.capterra.com/p/152185/Infinite-MLM-Software/) For quality and fast operating systems as the later was not fast and reliable to me Review Source VR Verified Reviewer Web developer Marketing and Advertising Used the software for: 6-12 months ### "Respondent as a participant user" May 25, 2025 3.0 Pros It is a great way of earning some side money by participanting in researches and answering questions. Cons Some of the studies that are fit for you take a lot of time to give response back or even in the starting phase when you submit for a study it takes so long to change its status and see if you're a good fit or not. Switched from [User Interviews](https://www.capterra.com/p/169122/User-Interviews/) Because respondent has more variety of studies Review Source AE Aymen E. Student Survey Officer Education Management Used the software for: 6-12 months ### "Quick way to get some extra money" January 6, 2026 5.0 I really like the interface and the gamification of survey filling. It is defo a good way to share your opinions and earn money on top of it Pros I really like the fact that the studies are tailored to your preferences and the mathing system. The surveys are pretty straightforward and you paid almost instantly. Cons Although it is incredibly rewarding when you get accepted for a study. Getting one is pretty hard if you have niche experiences or don’t have a lot of time. Review Source NC Natalie C. Business Development Advisor Information Technology and Services Used the software for: 2+ years ### "Respondent makes it simple to find relevant opportunities and earn for sharing your opinions!" May 22, 2025 4.0 Overall, Respondent's layout is very easy to navigate and has provided me some nice opportunities to earn for simply providing my opinions on various topics. Pros Respondent filters for relevant surveys and tasks based on your provided profile. This makes it easy to only see the applicable content for you and weed out those that aren't to save your time. Cons My success rate of passing qualification tests and being able to actually contribute to the surveys and tasks is relatively low, especially when I compare this to other platforms I have used for the same amount of time/even less. This makes me question how reasonable Respondent is overall in terms of screening users for participation. Review Source ECCO Elizabeth Christian C. O. Certified Linguist Public Relations and Communications Used the software for: 1-2 years ### "NEVER GOT PAID" May 2, 2025 1.0 RESPONDENT- Never got paid at all, a dubious company. The company sounds and looks legit, masked as a professional survey company. But dubious. I'm giving a review after I had ignored the invitation from this survey company for quite a while now. This was after I had completed two surveys for their New York client about sleeping patterns. It was a long and detailed questionnaire, and the pay for participation is $250USD. The other survey, a short one regarding health habits, promised a $100USD.However, for both completed surveys, I was never paid at all. I emailed them about the pay I never heard from them at all. And they were not that consistent anymore in sending surveys after the payment inquiry. Lately, I received a few invites again from the same research company, but I ignored them since I felt it was too good to be true after what I had experienced with them. This was validated by my research about the company after reading REVIEWS. It's best to avoid or be extra cautious doing such kinds of side gigs or survey tasks, and when in doubt, better to listen to one's instincts. Pros Ease of Use: The set of questions in the survey studies were detailed and thorough. Cons The interface looked professional but dubious or fraudulent when it comes payment after you completed the survey. Review Source Amber H. Computer Trainer/Consultant/Speaker Professional Training & Coaching Used the software for: 1-2 years ### "After A Little Over A Year, I FINALLY Had The Opportunity To Get Paid With Respondent" November 17, 2022 3.0 With my first qualified study, it was a wonderful experience. It was an hour long via Zoom, and when you qualify know that any information shared is confidential. It was a lot of fun and pay is via PayPal. A small percentage (5% typically) will be deducted before the final payout. It usually takes a week to get paid upon completion of the study; I received mine actually three days later (which was a bonus). Pros They have a wide variety of surveys and studies in which you're able to participate. There are studies which are one-on-one interviews via Zoom or similar platform. You additionally have those in which they're in person depending on where you live, and COVID-19 rules must be followed. Range in study pay outs can be around $25 to where I've seen some for as much as $500. Cons It took a little over a year to FINALLY qualify for a study. I admit there were times I wanted to give up, but I kept at it. Not everybody will qualify for every study. Reasons include studies only specified for males, females, if you live in a certain state, if you live in a certain city, if you work for a particular industry, if you use a certain software, your age, your ethnicity, if you're single, if you're married, if you're a small business owner, if you're an employee who works remotely or hybrid, and on from there. It's not a software in which a steady income can be earned; nevertheless, I've read other reviews before I signed up that because where some people lived their earnings were in the upper hundreds monthly. Who wouldn't mind that? I'd say the potential is there, but again know ahead of time you won't qualify for every study. Review Source wissem K. marketing Computer Software Used the software for: 2+ years ### "Good software but......" January 22, 2023 5.0 Pros I've been using respondent for over 2 years now and it's really easy to use, very simple, useful and anyone can use it and I love the fact that you can respond to research surveys where there are all kinds of prices and you know straight away what you're going to be paid and there's plenty of choice in all sectors to do video conferences and get paid for it I think it's great Cons of course that respondent has faults like all software of course, what I liked least is that sometimes even if we are qualified for the project we are not sure of being selected and even sometimes we receives no notifications despite having completed 1 selection questionnaire and I find it a real shame because there is potential but not exploited enough Review Source Isuru D. Site Reliability Engineer E-Learning Used the software for: Less than 6 months ### "Awesome Respondent!" May 11, 2021 5.0 I've used many survey platforms before and I've being using Respondent for a while now. It's a really awesome tool where you can both conduct researches and participate into the researches and get paid. As a participant of a several tech researches I have had an excellent experience from Respondent. 1:1 studies can be connected via a scheduled video call (which has a high payout). And the moderated studies can be conducted via screen recording which is really easy. As long as you provide honest feedbacks you will be able to receive a considerable amount of $ tip as well. Payouts are done via PayPal and payments were received in time. Pros As a Researcher : Unlimited projects & users , Versatile participants screeners, Built-in session reminders, Easy incentive payments ,Calendar integration, Pay as you go As a Participant: Easy to use, Can participate in both professional and general surveys, Can provide skills in profile section in order to match surveys with our profile (etc: Cloud, Kubernetes), Tips $ Cons As a Participant: Most of the surveys are based on tech (Mostly suitable for professionals), Profile rating/review system is only visible to researcher, not for the participant. Review Source Esther M. Product Designer / Multimedia Artist / Graphic Designer Design Used the software for: Less than 6 months ### "Worth it! And better than any other research center out there" April 5, 2022 4.0 Pros I came across Respondent only a couple of months ago, and I have to say that I am glad that I found it. A lot of research centers focused on long surveys for not more than 50 cents pay. However, Respondent focus more on video call interviews and diaries for an average of $40-200 in pay. The number of studies posted on their platform is also pretty consistent. It is a great place for both researchers and candidates. Cons I have two cons about Respondent. First, it can take up to 5-6 days business days to get paid. I wish it could be shorter. Second con, they take 5% of candidate's paycheck. I wish they would just charge a few directly to the researchers. Review Source AS Althea S. Manager amministrativa Building Materials Used the software for: 2+ years ### "Carino, ma... con tanti ma.. " March 5, 2026 3.0 In generale ci ho fatto diversi lavori e posso dire che dipende molto dai recruiter e da cosa cercano. Il profilo deve essere confermato dalla mail aziendale, che io ho. Altrimenti non ti chiamano mai. E' divertente il fatto di trovarci projects da tutte le parti del mondo, dal Canada a Reggio Calabria , quindi suppongo che diventerà presto un sito di culto. Però se non migliorano il customer service , non credo che avranno la fortuna che sperano. Pros E' un sito divertente per dare la propria opinione. In genere propone interviste guidate da intelligenza artificiale, raramente focus group o interviste con umani. Ogni settimana inserisce molti titoli, anche se in italiano propone poche avventure! Cons Il customer support è praticamente inesistente. Mi è capitato di essere invitata a una ricerca di mercato, aver superato lo screen test, e poi essere stata respinta senza motivazione e che mi abbiano annullato all ultimo momento la survey. Review Source LS Laurel S. Not applicable Furniture Used the software for: Less than 6 months ### "Respondent pays for your input. Not a scam!" April 26, 2025 5.0 So far, it's been a positive venture... 2 thumbs up.. I hope to get invited to another study soon! Pros In just the first few weeks as a Respondent participant, I was paid a total of $185 for 3 studies. They are NOT a scam. This is a legitimate website where you can contribute your skills and a bit of to take part in studies. I feel like my input is valuable because they pay me to give it! Cons One of the studies I was invited to eas completed on a separate app and it was a bit confusing. Their support team is great though, and typically responds within just hours, not days later. Review Source RH Robby H. Freelancer Information Technology and Services Used the software for: 6-12 months ### "Scam Central" April 14, 2025 1.0 Terrible. They are scammers and there is no guarantees you'll actually get paid for the work you do. Pros Nothing. At first it seems enticing, with seemingly high paying surveys, but the chances of you actually getting paid by these surveys seems to heavily vary based on what researcher or company you get connected with. Cons Platforms Scammers and Customer Service is useless and allows scammers to just run rampant on the platform. Review Source JV James V. Director Accounting Used the software for: 6-12 months ### "Wouldn’t recommend" April 15, 2025 1.0 The tracking of incentive payments from third parties is extremely poor and lacks transparency Pros Platform is relatively easy to use, and there is plenty of tasks. I did make some money off this but as I wasn’t tracking the payments I reckon I have missed as many incentives as I received. Cons Some research companies don’t pay and respondent will take the side of them. I did multiple research tasks and no payment received from provider and on the last one when I emailed respondent about it I got a generic sorry but we are not sorry email Review Source EA Elaine A. Broker Real Estate Used the software for: 6-12 months ### "WORST MARKET RESEARCH COMPANY EVER" April 18, 2025 1.0 I completed a survey for them. When weeks went by and payment was not forthcoming I emailed and asked why. They said the survey u had completed was on their site fraudulently and I was not going to get paid. ?????? STAY AWAY FROM RESPONDENT!!! Pros Nothing. They hate paying participants and will do everything to avoid this. I received confirmation I had completed a survey but they said they weren’t going to pay me Cons Didn’t get paid. I filled out a survey on their site but said they couldn’t pay me. Scam. They will use any excuse in the world to get out of paying people Review Source BM BRIDGETT M. Education Support Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "No respinse and No pay" October 1, 2024 1.0 They are like what everyone else has said. SCAMMERS!!! Pros Absolutely nothing at all. Wish I could give 0 stars. Cons I finally got invited to complete a survey for $125. Never got paid and no one ever responded to my messages. Review Source VR Verified Reviewer employer Arts and Crafts Used the software for: Less than 6 months ### "Efficient and User-Friendly: A Review of Respondent's Online Survey Platform"" March 18, 2023 5.0 Respondent is an online survey platform that is highly regarded for its user-friendly interface, efficient survey tools, and diverse pool of respondents. The platform has a range of features and customization options that can help users create effective and well-structured surveys, and the real-time feedback and analytics provided by Respondent can be highly valuable for making data-driven decisions.One of the key benefits of Respondent is its focus on targeting specific demographics and audiences. The platform has a large and diverse pool of respondents, which can be filtered based on various demographic criteria, such as age, gender, location, and more. This allows users to target their surveys to specific groups, which can lead to more accurate and valuable data.Respondent also offers a range of customization options, such as branding and design customization, which can help users create surveys that align with their brand and messaging. The platform also provides a variety of survey templates, which can help users save time and ensure that their surveys are well-structured and effective.Another potential benefit of Respondent is its customer support. The platform has a dedicated support team that is available to answer questions and resolve issues quickly and efficiently. This is essential for ensuring a positive user experience and can help users feel confident and supported throughout the survey process. Pros I can provide some information about potential strengths and benefits of Respondent's online survey platform.One of the most significant benefits of Respondent's online survey platform is its efficiency and user-friendliness. The platform is designed to be easy to use, with a straightforward interface that makes it easy to set up and manage surveys. Additionally, Respondent offers a wide range of customizable survey templates, which can help save time and ensure that surveys are well-structured and effective.Another potential strength of Respondent is its focus on targeting specific demographics and audiences. The platform has a large and diverse pool of respondents, which can be filtered based on various demographic criteria, such as age, gender, location, and more. This allows users to target their surveys to specific groups, which can lead to more accurate and valuable data.Respondent also offers a range of features and tools that can help users get the most out of their surveys. For example, the platform provides real-time feedback and analytics, which can help users track their progress and make data-driven decisions. Respondent also offers a variety of customization options, such as branding and design customization, which can help users create surveys that align with their brand and messaging.Finally, Respondent's customer support is highly regarded by users. Cons One potential limitation of Respondent is its pricing structure. The platform charges a fee for each completed survey, which can be relatively expensive for larger or more complex surveys. This pricing model may not be ideal for users on a tight budget or those who need to conduct multiple surveys on a regular basis.Additionally, some users have reported issues with the quality of responses provided by respondents. While Respondent has a large and diverse pool of respondents, the platform cannot guarantee that all respondents will provide accurate or useful feedback. This is a common issue with online survey platforms, and users may need to take additional steps, such as using screening questions or targeting specific demographics, to ensure that they receive high-quality responses.Finally, Respondent may not be ideal for users who require advanced survey customization or integration with other tools and platforms. While Respondent offers a range of customization options, some users may require more advanced features, such as custom scripting or integration with other tools like CRM software.Despite these limitations, Respondent remains a highly regarded online survey platform, with many benefits and features that make it a popular choice for businesses and organizations looking to conduct surveys. Review Source MB Manish B. Freelancer Marketing and Advertising Used the software for: 1-2 years ### "Maximizing Your Market Research Efforts with Respondent" February 26, 2023 5.0 Cost-effective method than traditional research methods like hiring a research firm or recruiting participants. Pros Respondent has a large network of participants from all over the world, making it easier to find participants who fit specific demographic or behavioral criteria for research studies.They paid a fee for their participation, which is good enough. It is a more cost-effective method than traditional research methods like hiring a research firm or recruiting participants through other channels.The platform can help speed up the research process, as businesses and researchers can quickly find and invite qualified participants to take part in their studies. It helps participants to earn a side income by just communicating with businesses.Respondents are typically pre-screened which is more trustable and they compensated people for their time, the data collected through Respondent may be of higher quality than data collected through other methods. Cons It has a large network of participants, but it may not always be possible to find participants who fit highly specific or niche demographic or behavioral criteria.For participants, it's not easy to take part in every research because of company requirements. Review Source VR Verified Reviewer Mechanical Engineer Semiconductors Used the software for: 2+ years ### "Respondent lets projects be crowdsourced by users all over the world." March 1, 2023 5.0 Pros Respondent is a very convenient site for finding studies and focus groups. Cons The website allows sorting between recent and relevant tasks, but there’s no way to make it remember what you prefer. Review Source kaushal B. Mechanical engineer Mechanical or Industrial Engineering Used the software for: 6-12 months ### "platform for sourcing user interviews and reviews" January 12, 2023 5.0 Pros \- you can find many researches based on your work profile- researchers can put there research and requirement and people can participate in this research and earn money- there referral policy is good Cons \- personally, i have given many screeners for interviews but i have been never selected- which makes me doubt that the platform is legit or not Review Source VR Verified Reviewer Social media manager Education Management Used the software for: Less than 6 months ### "Earn money with your views" June 4, 2022 4.0 It is a good platform for users who wants to participate in user research surveys and earn money. Pros \- We can participate in user research surveys and get paid for it. - We receive payments within 10 days which is good Cons \- It takes 5% (no upper cap) or minimum of $1 from users which is not good. Review Source Similar Products Featured ## Related categories [Market Research](https://www.capterra.com/market-research-software/)