# Scratchpad Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Scratchpad Software - reviews, pricing plans, popular comparisons to other Productivity products and more. Source: https://www.capterra.com/p/228937/ScratchPad --- # Scratchpad Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Scratchpad ## What is Scratchpad? Scratchpad delivers software to help sales teams achieve their highest levels of performance. A new experience for sales reps, managers, and sales leaders that makes managing pipeline, inspecting deals, coaching, and forecasting fast, simple, and delightful. ## What is Scratchpad used for? [Productivity](https://www.capterra.com/productivity-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/) Overall rating Based on 96 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $39 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Scratchpad?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.scratchpad.com&name=Scratchpad) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Scratchpad 4.9 (96) VS. [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $39 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (96) Ease Of Use 4.0 (18,101) Value For Money 4.9 (75) Value For Money 4.0 (12,790) Customer Service 4.9 (90) Customer Service 4.1 (14,022) ## Scratchpad alternatives Highest Rated [4.7 (453)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month [4.5 (497)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting price $15.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month [4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/228937/ScratchPad/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 4.3 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together For Sales Teams/Organizations 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Caters to sales teams Content Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Productivity Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools to facilitate the production of information and promote efficiency AI Writing Assistant Generates and edits text using machine learning Call Tracking Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Scratchpad 27 features Generates and edits text using machine learning Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Provides a channel for team members to share media files, communicate, and work together Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system The process of entering information or updating records in a computer system or database Caters to sales teams Form predictions based on past and present data/trends Use AI to generate content in the form of text, images, videos, etc. Manage the process of planning and scheduling meetings, including agenda creation Allow users to create, edit, and sort multiple notes Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track all opportunities for potential sales and convert them into recurring revenue Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Tools to facilitate the production of information and promote efficiency Define, track, and/or automate sales activities and sales processes Automate processes to manage leads, contacts, opportunities and sales activities Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Train your system to interpret and transcribe voice messages Create, manage and track all task activities and progression Sample files or documents that could be customized as needed or used as is Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (96) 4.8 Based on 96 reviews ## Pricing Value for money 4.9 (75) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/228937/ScratchPad/pricing/) Free $0.00 It includes: - Automations - 1 - Bulk Updates - Calendar Integration - Create / Update Salesforce Records - 25 Per Week - Dependent Record Creation - Email Support - Folders - Global Search - Grid Views - Kanban Views - Link Notes to Salesforce - 100 - Multi-Media Rich Notes - Notes - Personal Tiles - 1 - Push Notes to Salesforce - 100 - Sales Inbox - Scratchpad Command - Slack Integration - Tasks - Unlimited Notifications - Unlimited Workspace Commenting Team $39.00 Per User,Per Month It includes: - Automations - 4 - Bulk Updates - Calendar Integration - Change History - 7 Days - Create / Update Salesforce Records - Unlimited - Dependent Record Creation - Email Support - Folders - Global Search - Grid Views - Kanban Views - Link Notes to Salesforce - Unlimited - Multi-Media Rich Notes - Notes - Note Templates - 3 - Personal Tiles - 5 - Pinned Tiles - Priority Email - Priority Video Call Support - Push Notes to Salesforce - Unlimited - Related Objects Lists - 1 - Salesforce Custom Objects - 1 - Sales Inbox - Scratchpad Command - Slack Integration - Tasks - Team Kanban Views - 5 - Tean Grid Views - 5 - Unlimited Notifications - Unlimited Workspace Commenting Business $79.00 Per User,Per Month It includes: - Automations - Unlimited - Bulk Updates - Calendar Integration - Change History - 365 Days - Create / Update Salesforce Records - Unlimited - Dependent Record Creation - Email Support - Folders - Global Search - Grid Views - Kanban Views - Link Notes to Salesforce - Unlimited - Multi-Media Rich Notes - Notes - Note Templates - Unlimited - Personalized 1:1 Workflow Session - Personal Tiles - Unlimited - Pinned Tiles - Priority Email - Priority Video Call Support - Push Notes to Salesforce - Unlimited - Related Objects Lists - Unlimited - Salesforce Custom Objects - Unlimited - Sales Inbox - Scratchpad Command - Slack Integration - Tasks - Team Kanban Views - Unlimited - Tean Grid Views - Unlimited - Unlimited Notifications - Unlimited Workspace Commenting Value for money 4.9 (75) 4.9 Based on 75 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (90) 4.9 Based on 90 reviews ## User reviews Overall rating 4.9 Based on 96 reviews Filter by rating 5(85) 4(11) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MM Meghan M. brand strategy Computer Software ### "Notes to Greatness: The Scratchpad Story" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 25, 2023 Amazing overall experience. As I first started and being able to meet with a rep who showed me truly the possibilities on the platform and how it works with your workflow individually helped a ton. I have never felt more organized on my accounts, my notes, and my followups. Pros Real-time collaboration & integration with other tools like Salesforce and the ORGANIZATION! Being able to share and collaborate on notes and documents in real time, makes it an excellent choice for teamwork and project management. Plus I know where the team is on all parts of the sales cycle. Cons If you are a small team its very hard to justify the cost for this platform. There free tool is GREAT and I wouldn't change that but I really wish there was a way to cater to those who don't have a big team in a corporate setting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User AE Computer Software ### "Critical for you to integrate your salesforce pipeline" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2022 Great onboarding with personalized CSMs happy to get on a call. Next to zero bugs and downtime Pros Fast, Fast, Fast interface. Whether it's is lightning or classic, Salesforce eats up memory, the Scatchpad Salesforce app is moves things along Cons Lacking outlook connectivity. It would be great to get alerts as a calendar notification Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Caleb J. Account Executive Computer Software ### "Scratchpad - The ONLY Way to Manage Your Pipeline" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 8, 2022 Pros This is one of the best software programs I have ever seen for pipeline management. The UI, ease of use, and easy integration into SFDC makes updating your pipeline so easy and not a typical pain in the butt task any longer Cons I have zero bad things to say about scratchpad it is incredible and such a game changer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Chandler P. AE Information Technology and Services ### "Scratchpad is a must for Sales orgs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2022 Overall, I'm saving time and have had no negatives experiences, I tell everyone in sales to get Scratchpad Pros Scratchpad is extremely easy to learn, it helps us stay on top of forecasting for execs in addition to us staying on top of our opps; we also use it for discovery notes to stay up to date and catch everybody up easily & quickly. Cons So far I have found no cons, it would be great if it could link directly to SFDC opps instead of manual but not a difficult task to do Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Account Executive Computer Software ### "MUST HAVE FOR AE's " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2022 Absolutely love it - the best productivity tool for salespeople, hands down. Pros Scratchpad is easily the best tool for managing your pipeline and salesforce hygiene. It's incredibly intuitive and fast to make tons of updates to your pipeline - which keeps your manager off your back. Although difficult to quantify exactly how much - I do save loads of time every day working within Scratchpad vs Salesforce directly, or even a platform like Clari. You can progress deals quickly, update next steps, stages, close won, make custom "Tiles" for required fields - all very easily and quickly. Cons Every once in a while things wont sync to Salesforce and I'll have to run it a few times - but it's not often and it always ends up working in the end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Andy M. CEO Information Technology and Services ### "Simplicity at its best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2021 Very easy to use with high benefit in productivity Pros Very fast data input, ease of pipeline updates and navigation Cons None, I cannot say anything negative about Scratchpad Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 29, 2021 Andy! Thank you so much for the Capterra review. We appreciate the feedback and are psyched you are getting value for easy pipeline updates in SFDC. AU Anonymous User Sales Development Manager Information Technology and Services ### "Save Hours Every Day" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 14, 2021 Pros In-line editing with salesforce integration saves a ton of time Cons Setup/first time using can be confusing. A new customer onboarding experience would be perfect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2021 Thank you for your incredible review. We appreciate you! MH Mary H. CNA Hospital & Health Care ### "Scratchpad is beneficial for sales" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 July 6, 2021 Overall my experience with Scratchpad has been wonderful! You really cant go wrong using it. Pros What I love about scratchpad is that all my sales notes, and tasks are in one place. It makes updating salesforce a breeze, I dont even need to log into salesforce. Cons It would be cool to have additional formatting in the notes section, but other than that it's really good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 7, 2021 Thank you for review, Mary! Did you know you can add color to your notes now in Scratchpad? Here is a short video on how to accomplish this as well as some other formatting options. https://youtu.be/8B0cilyk7a0 FB Frankie B. Customer Success Manager EMEA Computer Software ### "Great for easily creating SF reports and then editing them right in that report! (+more!)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 23, 2021 It was so easy to get started in minutes creating reports and editing them. Every time I submitted a "wish" someone from scratchpad would get back to me instantly to talk about it or send me a little personalised video telling me I could already do what I was asking for! I use this software most days - the fact that it's a new browser window means it's just open immediately. Pros The UI is GREAT. It's so easy to create reports and once created, edit them instead of going into SF. As a CSM, I also LOVE the cmd+j functionality to be able to easily add contacts from Linkedin, my emails -basically anywhere on the web. I also love that there is a different lovely picture everyday that opens in your browser - and doesn't scream "I USE THIS SOFTWARE!!!" to clients when you share your screen! It's very subtle really. Cons I would like to be able to create multiple reports for accounts, contacts, opps etc. Currently, you can only create one of each (that I can see) and then you make quick edits to columns. I have not yet submitted this to Scratchpad as an idea though so I will! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2021 Thank you, Frankie! AU Anonymous User Sales Manager Financial Services ### "A must-have for all sales professionals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2021 Pros \- Super easy to use - Super easy to implement (Chrome extension) - Able to update my entire pipeline in one motion Cons Nothing really stands out. Scratchpad is extremely functional. It even worked while SFDC was down. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 16, 2021 Thank you for this review! 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