# Ecaldima Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ecaldima Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more.

Source: https://www.capterra.com/p/228946/ECALDIMA

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# 

 Ecaldima Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Ecaldima

## What is Ecaldima?

Ecaldima provides a powerful BPM layer that enables organizations to design, automate, and monitor business workflows beyond IT. With visual workflow builders, conditional rules, and multi-level approvals, it supports HR, finance, facilities, and other departments in digitizing manual processes. The platform adapts to your unique logic and helps reduce errors, delays, and bottlenecks. You can track request statuses, automate notifications, and generate reports with ease. Thanks to its REST API and scripting capabilities, Ecaldima can integrate with third-party systems, ensuring seamless cross-functional operations. Whether you're managing leave requests, procurement approvals, or internal audits, Ecaldima gives your business teams control and agility over every step.

## What is Ecaldima used for?

[CMDB](https://www.capterra.com/cmdb-software/)[Help Desk](https://www.capterra.com/help-desk-software/)[Incident Management](https://www.capterra.com/incident-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€19

Per User, Per Month

Free trial  
available

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Do you work for Ecaldima?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ecaldima.com&name=Ecaldima)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ecaldima

0.0

VS.

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting Price

€19

Per User, Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (670)

Value For Money

0.0 (0)

Value For Money

4.4 (594)

Customer Service

0.0 (0)

Customer Service

4.5 (625)

## Ecaldima alternatives

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

Highest Rated

[4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

Starting price

$29.00

Per User, Per Month

[4.6 (15)](https://www.capterra.com/p/178220/Virima/reviews/)

Starting price

$10000.00

Per User, Per Month

[TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)

[4.4 (110)](https://www.capterra.com/p/127562/TOPdesk/reviews/)

Starting price

$77.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/127562/TOPdesk/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Active Directory Integration

Integrates with Active Directory

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Ecaldima 86 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Manage assets throughout their lifecycle to optimize profit

Assign issues and tasks based on availability or required skills

A record of all activities within the system, including user access, changes made, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Track and monitor efficient handling of all changes/transitions

Private online space that lets businesses securely share documents and provide information access to clients

Leave comments and notes on documents for others to view

Record and track all relevant internal and external communications

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Identify component attributes like servers, hardware, software, and manage relationships across all services

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

A chronological record of actions or occurrences within a network, software, or process

Store, manage and track all forms in a centralized location

Create, design and modify the flow and processes of tasks in a project

Managing service requests, incidents, IT issues & support with a ticketing system

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inventory levels to maintain proper supply

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Manage incidents related to outages or breaches in functionality of IT systems

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Track and organize the number of licenses available to the organization

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Track and organize on-call shifts

Arrange tasks based on the level of priority or urgency

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Track, report on and implement actions pertaining to physical safety at the workplace

Set a time to generate routine reports automatically

Online portal through which end users can access the system, manage tasks, or obtain information

Set and monitor service level agreements to ensure timely response and resolution

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Allow customers/users to submit support queries and service requests

Track the status of support tickets/escalations as they move through the service queue

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track the status and progress of tasks

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Ecaldima Service Agent Plan

€19.00

Per User,Per Month

It includes:

-   Full access to ticket and incident management
-   Validation of requests and execution of tasks
-   Processing custom workflows
-   Concurrent Licensing: Pay only for agents working at the same time
-   Unlimited users to send and track requests (free of charge)

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

System Center](https://www.capterra.com/p/70929/System-Center/)[

GLPI](https://www.capterra.com/p/126254/GLPi/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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