# Firefox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Firefox the right Browser solution for you? Explore 535 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/228987/Firefox/reviews

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Firefox

4.4 (535)

[View alternatives](https://www.capterra.com/p/228987/Firefox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 14th, 2026

# Reviews of Firefox

Ease of use

4.6

Customer Service

4.2

## Pros and Cons in Reviews

Robust privacy protections

95% positive reviews out of 75

Most reviewers find privacy features comprehensive, valuing strong data protection, customizable settings, and minimal tracking.

Ahmad A

Information Technology Engineering, 1 employee.

"What I liked most about Firefox is its strong focus on privacy, combined with its speed, making it the best choice for web apps and offering a wide range of extensions for customization."

Resource-heavy tab handling

42% negative reviews out of 57

Some reviewers report tab management consumes significant memory, causing slowdowns, freezes, and difficulty with many open tabs.

Smooth and reliable web surfing

96% positive reviews out of 48

Most reviewers describe the browsing experience as fast, stable, and convenient for both personal and professional needs.

Dori B

Consultant, 2 - 10 employees.

"I frequently use Firefox on my home computer to visit websites and look up information for personal and professional purposes."

Frequent crashes and glitches

51% negative reviews out of 51

Some reviewers report bugs, including browser crashes, freezing, and slow performance, disrupting regular browsing activities.

Intuitive and simple interface

100% positive reviews out of 42

Most reviewers indicate ease of use makes Firefox straightforward, quick to learn, and stress-free to navigate.

Inconsistent website compatibility

60% negative reviews out of 45

Some reviewers indicate Firefox struggles with certain websites, leading to display issues, missing features, or loading problems.

## Showing most helpful reviews

Showing 1-25 of 535 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Percival F.  
Owner  
Entertainment  
Used the software for: 2+ years

### "The Gamers Best Friend"

July 5, 2025

5.0

Overall I love using Firefox because of its ease on my PC. Chrome put an intense strain on my set up when gaming, and that doesn't bode well when you're trying to stream! Firefox and my games run like a dream side-by-side unless I open something really intensive like Tumblr!

Pros

I love how much lighter it is on my PC while I am doing other things at the same time! It doesn't get bogged down nearly as much as it did when I had my previous browser; I noticably get better CPU/GPU performance when I use Firefox as opposed to Chrome.

Cons

I miss a lot of the extensions and customizations that I had access to in my old browser. I felt I could make it a lot more personal then than I can now with Firefox; it tries it's best and the library is large and ever growing, but it always feels like it's one step behind Chrome.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

I needed a browser that wouldn't interfere with my gameplay!

Review Source

BS

B S.  
Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "My ride or die browser"

July 7, 2025

4.0

Firefox are true innovators and I have rewarded them for many years for being the first to do tabbed browsing. I like so many of the features they offer: The bookamarks, the history, passwords and autofill, and the bevy of extensions you can add to tailor your browsing experience. As others have copied their innovation, most browsers feel pretty much the same. But Firefox is my ride or die.

Pros

Firefox was the first to use tabbed browsing which is why I began with them in 1999. Since then, their product has remained awesome and it's my favorite first browser. The bookmarks toolbar works well, as does bookmark management of saving all of my bookmarks. Now that you can log in and have functionality across any system, it's just about perfect.

Cons

When other, bigger entities started making tabbed browsers, I noticed that firefox functionality is sometimes difficult with some web sites. I don't believe this is a necessarily a firefox issue, but it does force me to use a secondary browser for a lot of sites.

Switched from

[Explorer](https://www.capterra.com/p/211320/Explorer/)

Tabbed browsing was the biggest improvement for me to switch initially.

Review Source

wG

woodly G.  
admin assistant  
Individual & Family Services  
Used the software for: 1-2 years

### "Crashes more than bumper cars. Freezes more than ice"

March 12, 2025

1.0

Pros

there are no positive remarks to make about firebox

Cons

The firefox browser & app are very buggy. it tends to freeze quite a bit while browsing them both professionally and personally

Review Source

BJ

Birte J.  
Retired  
Individual & Family Services  
Used the software for: 2+ years

### "Firefox works!"

January 16, 2026

5.0

My experience with Firefox is great! I love the automatic update, being able to customize settings and it doesn’t make my laptop slow.

Pros

Privacy - and the option to customize my preferences. I have used Firefox for about 10 years, maybe more - and find it hard to even imagine using another browser.

Cons

I cannot think of anything that I dislike. Firefox is actually really easy to manage - in every way.

Switched from

[Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/)

For the sake of privacy and overall comfort!

Review Source

DB

David B.  
Photo editor and website admin  
Photography  
Used the software for: 2+ years

### "A solid, well designed browser that has always come out on top."

May 27, 2025

4.0

I've had many years experience with Firefox and have chosen it over all other alternatives many times. I hope this continues but time will tell.

Pros

I especially like the fact that Firefox is a fast, security-oriented browser. By far its best feature is that on start-up, if it is set to open previous tabs, it doesn't automatically load tab contents, therefore its memory usage is well optimised. I'm yet to find any browser that does this so well.

Cons

I don't have many complaints, but on the latest update it seems that AI has been forced upon the user in the new side-bar. However this is a minor complaint as it seems to be easily turned off.

Alternatives considered

[Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/)[Brave](https://www.capterra.com/p/229030/Brave/)[Opera](https://www.capterra.com/p/229024/Opera/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Reason for choosing Firefox

By far the most important benefit, other than Firefox Sync, was the fact that the tabs load only when needed (as explained previously). It is also available for so many operating systems, including Linux, Windows, MacOS, Android, etc.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

It was many years ago, and I had used Firefox previously. Firefox won out as it was faster overall. I cannot guarantee this is still the case, but its well-written, optimised code was a draw.

Review Source

CD

Caleb D.  
Project Manager  
Writing and Editing  
Used the software for: 2+ years

### "Firefox: Why Are You Reading This Review? Stop Using Google Chrome LOL"

April 14, 2025

5.0

Overall, I'm quite pleased with Firefox. I like that it doesn't bog down my computer or chew threw my data. I appreciate that it allows for some customization via themes and add-ons, and that there isn't any shady data collection going on. I much prefer Firefox to other web browsers.

Pros

I prefer Firefox to other browsers because its a happy middle-ground of functionality and privacy. Google Chrome is fast and sleek, but it chugs through RAM and tracks everything you do. Brave doesn't track every single click and cookie, but it's a little on the slow side, and some of the sites I visit don't work on it at all. Firefox is the best of both worlds: it's fast, functional, and doesn't steal my personal information (after changing some settings). I like that Firefox offers multiple search engines by default, including DuckDuckGo. I appreciate that there are so many add-ons available, and that they are (mostly) vetted by Mozilla. I've been using Firefox for years. I expect that won't change any time soon.

Cons

This isn't an issue with Firefox per se, but the website I use to view my paychecks doesn't work on Firefox. I wish using Firefox was more commonplace in office settings.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

I switched from Google Chrome because Google Chrome annihilates your RAM and tracks everything you see and search for.

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 2+ years

### "Firefox is the best browser by miles"

May 20, 2025

5.0

I have been using it for many years with no problems. It is easy to customize and seems to use predictive input in an incredibly accurate way. I click a box and my email or other personal details just appear. Simples.

Pros

It is a true independent product and easy to customize. Far more intuitive than other more "modern" browsers.

Cons

I really don't have any dislikes about it. Maybe having to manually add the extension for emailing page links direct or snipping / screenshotting but other than that its great.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Firefox is much easier to use, has better features and a far lesser reputation for data exploitaton.

Review Source

Michelle D.  
Multiple Roles  
Retail  
Used the software for: 2+ years

### "Firefox is my favorite browser. Easy to use and reliable"

May 8, 2025

5.0

Overall I have never had a bad experience with Firefox. I have always had minimal technical issues with it and it has always performed fast for me. It has never been hard to use or find out how to use the features of the browser

Pros

I love Firefox. I have used it for many years and love the tools and features it has. It is my secondary browser. It is very user friendly and customizable.

Cons

Not really anything. I only started using Chrome primarily because of the Google Tools I regularly use.

Alternatives considered

[Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/)[Opera](https://www.capterra.com/p/229024/Opera/)[Safari](https://www.capterra.com/p/229123/Safari/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Reason for choosing Firefox

I prefer Firefox over the other products but use Google Chrome more than it due to the tools on google that I use

Review Source

Robin N.  
Medicare agent  
Insurance  
Used the software for: 2+ years

### "Firefox works great for me!"

January 28, 2025

5.0

I’ve been using Firefox for a long time now. For a lot of companies I’ve worked at, their proprietary websites only work with Firefox so it’s necessary to use. It works really well and I don’t encounter a lot of errors.

Pros

It’s compatible with everything and it’s easy to have multiple profiles.

Cons

I don’t dislike anything. Everything with it works well.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Things didn’t work as well as they should have

Review Source

JK

Justin K.  
Teacher and Technology Coach  
Primary/Secondary Education  
Used the software for: 1-2 years

### "A User Friendly Browser Option"

September 24, 2025

5.0

I have always had a positive experience with Firefox. I like the ability to monitor the settings easily and set my own security and sharing preferences. It is also a smoother browser unlike the power-hog nature of Chrome.

Pros

I like that it offers and alternative to Google Chrome for a different browsing experience. It provides a secure and user friendly way to browse the web.

Cons

I don't like that it's not readily available on Chromebook and other Chrome devices. I know that is due more to Google and their restrictions than anything, but I wish it was more widely available.

Switched from

[DuckDuckGo](https://www.capterra.com/p/10019676/DuckDuckGo/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

I was looking for more control over safety and security when it comes to what personal data I share while browsing.

Review Source

MW

Myles W.  
Boss  
Computer Software  
Used the software for: 2+ years

### "Fine Browser"

April 13, 2025

5.0

good stuff. not horrible not fantastic. nothing special

Pros

no different than Chrome in my opinion. good product. just another browser

Cons

nothing really, fine but Chrome is better

Alternatives considered

[Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Reason for choosing Firefox

i didnt. i choose Chrome... honestly they are basically the same

Review Source

Mahmudul islam S.  
Civil engineer  
Civil Engineering  
Used the software for: 2+ years

### "Quite updated to use for personal use."

September 28, 2021

4.0

Mozilla Firefox is one of my favorite browser, I ever used. Smoothness is the key here. It's really very simple to use and is the quickest browser, can able to complete my personal task with passion. They continuously updating their addon stores, somehow I feel like they are behind of chrome in this area. If I forget this factor, they are quite good in other sector. I get total privacy here to use them. Private browsing is very interesting option I used to do here, inorder to complete my task.

Pros

Address bar in Firefox is very simple, good for use. Bookmark management is very thoughtful here. I can easily track my footprint by adding them in bookmark section. With the privacy setting I can protect my data here. They continuously updating their addon to compete with other competitor, as a result we can do our normal work in less time. Firefox have updated private browsing option, helps me to check perfectly. In one word I can say, smooth browser with lots off features. Did not consume much PC ram, so as a result I can use my device with ease

Cons

They are focusing on addon stores, it will be better for us, if they added new websites/tools addon. Now a days every one is trying minimize the work time. It could be very effective for all of us.

Switched from

[Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/)

Needs updated browser with low reloading time, besides it did not slow down my PC.

Review Source

Tibor K.  
Media Producer  
Entertainment  
Used the software for: 2+ years

### "Firefox, one of the best and most popular web browsers"

October 12, 2022

4.0

One of the best all around web browser, we have been using it for over 10 years at our business, it's always up to date with the latest tech requirements.

Pros

First of all Firefox is free and has many good options and also allows ether their own additions or other third party additions to be installed. There are a wide variety of additional options available for Firefox. We use Firefox at our business for over 10 years, it's easy to install and setup, provides fast browsing and very customizable with many options.

Cons

Sometimes managing additions can be confusing as some are called 'containers' and some as 'extensions'.

Alternatives considered

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Reason for choosing Firefox

Firefox just seemed a more straight forward browser, easy to use.

Review Source

SB

Simone B.  
Priest  
Religious Institutions  
Used the software for: 2+ years

### "Firefox, clever and fast"

February 27, 2025

5.0

I started use Firefox first on a Windows machine, then on androide devices (smartphone and tablet) and then to a Mac machine. I appreciated so much the reliability and the speed of the loading process.

Pros

The PC resources usage that is so light compared to the other web browsers

Cons

The graphic impact that throughout the different versions has become better but not the best

Review Source

JJ

Jessica J.  
Procurement officer  
Hospital & Health Care  
Used the software for: 1-2 years

### "My review on Firefox"

June 12, 2025

5.0

My experience has been great with Firefox. It’s one of my best go to app whenever I want to use the search engine.

Pros

Firefox has been one of my favourite browser both on phone and laptop. It’s easy to use and it’s ads blocker features makes it easier to use.

Cons

I love everything about it, there is no complication while using it. And it’s fast and reliable. An amazing app.

Review Source

LG

Lauren G.  
Office manager  
Mental Health Care  
Used the software for: 2+ years

### "Good solid browser"

February 28, 2025

4.0

Pros

It always seems to work when internet explorer is glitching

Cons

It seems to be a little slower on certain computers in the practice

Review Source

LM

Latoria M.  
Singer Songwriter, Author, and Poet  
Entertainment  
Used the software for: 2+ years

### "Firefox is A Great Choice "

March 23, 2025

5.0

I have used it on my Apple Macbook Pro, and though I love Google and itsmy go-to for all its features, I am happy to have firefox as a backup when Im having trouble with Google.

Pros

I like that Firefox offers great protection against hacking and another option for a default search engine for Apple users.

Cons

I expect for an expansion of services sikilar to Google, which will be a great option for the Apple users and any other compatible device.

Review Source

BD

Blake D.  
Director  
Financial Services  
Used the software for: 2+ years

### "Firefox review "

April 1, 2025

3.0

Pros

I like that you can search just like any other browser.

Cons

Honestly make it to where you can show others that you are just as good as Google. I don’t feel that Firefox has what Google has to offer. Make it more convenient feeling and keep it simple and don’t over do it and you should draw more crowd to your site

Review Source

CM

Christhian M.  
Data Scientist  
Financial Services  
Used the software for: 2+ years

### "Review of Firefox"

October 21, 2024

5.0

Pros

Firefox is a great browser with a lot of plugins that helps you have a great experience using it. It also comes with the ability to synchronize with your mobile app so you can keep your work going on.

Cons

Firefox as well as other web browser should have integrated ads blocker.

Review Source

VR

Verified Reviewer  
Content Editor  
Online Media  
Used the software for: 1-2 years

### "Great Chrome-alternative if you value your privacy"

December 8, 2024

5.0

Works well for me and seems a bit faster than Chrome.

Pros

It's user-friendly and less resource-hungry compared to some popular alternatives. It also offers greater privacy.

Cons

It lacks some nice extensions I got used to on Chrome.

Review Source

LS

Leila S.  
Research scientist  
Higher Education  
Used the software for: 1-2 years

### "great for private data "

September 20, 2024

4.0

Pros

Firefox is much safer and more reliable to use for the important website such as banks etc. This was suggested to me by a friend who works in cybersecurity.

Cons

compared to google chrome, firefox is a little slower. also, sometimes it is easier to use chrome bc it is the default program in windows computers vs you have to get the firefox in addition to windows.

Review Source

CG

Corey G.  
Senior Director of Product Management  
Information Technology and Services  
Used the software for: 2+ years

### "The (fire)fox-iest browser"

August 1, 2024

4.0

Been mostly positive. As it gains more popularity, app developers realize it must accommodate firefix

Pros

Easy navigation, sleek UI, gets the job done

Cons

Not always compatible with every application

Review Source

MP

Manogya P.  
Worker  
Computer Software  
Used the software for: 2+ years

### "Excellent overall experience"

June 27, 2024

4.0

Great experience , defenitely recommended

Pros

User Friendly interface great for beginger pc users,Fast and secure

Cons

not compatible with some websites,small library of extension

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Chrome was more ram and memory demanding

Review Source

CHARLES BOAMPONG K.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "A Great Web Browser"

November 21, 2023

5.0

I think Firefox is great web browser with all the essential features of modern browsers.

Pros

Firefox is open-source, allowing me to view and contribute to the source code as a developer

Cons

It does not have integrated VPN like Opera

Review Source

AP

Andressa P.  
Online Sales  
Online Media  
Used the software for: 2+ years

### "The most secure browser today!"

March 22, 2022

4.0

Firefox is a browser that has been evolving more and more and its developers have been striving to deliver a fast, secure, stable browser and that's great! Firefox is one of the top browsers on the market that takes privacy seriously. I feel very safe using the browser for my daily activities and banking. There are details that need to be improved, but I'm sure the developers will be working to keep evolving the browser more and more and meeting our users' needs. For my part, I recommend the browser and I believe that it will grow, evolve and accompany us for a long time, meeting our expectations as much as possible.

Pros

Firefox is the best browser in terms of security today. The possibility of adding security extensions, the cross-platform support and the privacy offered by it masterfully differentiates it from the others. A browser that doesn't consume a lot of memory, fast, efficient and easy to use! A fresh and clean interface! Wonderful design with beautiful wallpapers to choose from. Syncing with other devices is seamless. It took me a long time to install, I thought it was inferior to other browsers, but I confess that it surprised me! It gives me enormous security to carry out my banking activities and transactions, in addition to being very easy to use, even for users who are not very familiar with the internet!

Cons

I really miss the page translation tool, it would make navigation and life easier for users. It also bothers me a lot when I need to open more than one tab and the browser is slow and crashes, requiring me to restart the device and sometimes losing the material I was searching for.

Review Source

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