---
title: "Firefox Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Firefox the right Browser solution for you? Explore 543 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/228987/Firefox/reviews/"
page_type: "reviews"
language: "en"
---

Firefox

4.4 (543)

[View alternatives](https://www.capterra.com/p/228987/Firefox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Firefox

Ease of use

4.6

Customer Service

4.2

## Pros and Cons in Reviews

Samuel S

CoderDesign, Self-employedUsed the software for: More than 2 years.

“Firefox is one of my go to browser between that and chrome love both of them cause they are fast and relible browsers and are free which is even better.“

July 13, 2026

Warit C

Full stack developerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“Worse debugging tools than Chrome, like no resending of request, no search in the body of requests/responses, very annoying!“

November 7, 2025

JM

Jazzmen M

Direct care aidHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years.

“I like that I can use it to web browse if my Google or chrome isn’t working and that it doesn’t freeze up“

June 22, 2026

Osvaldo B

Cinema OperatorEntertainment, 2 - 10 employeesUsed the software for: More than 2 years.

“I cannot see many differces between this browser and some others of the same category.“

February 8, 2026

OP

Oleg P

Financial AnalystBanking, 10,001+ employeesUsed the software for: More than 2 years.

“Then somehow Chrome took over the world, and we are all stuck with it. But FireFox is great, very fast page loading and works better with multiple tabs.“

April 10, 2026

Osvaldo B

Cinema OperatorEntertainment, 2 - 10 employeesUsed the software for: More than 2 years.

“I cannot find a real defect to report, and that's an important quality for a software.“

February 8, 2026

DM

Dennis M

Senior Frontend EngineerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years.

“Firefox is one of the best Browsers as it helps you synch open Tabs, passwords and bookmarks across different devices easily.“

June 6, 2025

DB

Dori B

ConsultantEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“There isn’t really anything I don’t like; however I’m not sure if it has the same safety and security protections as Google.“

January 15, 2026

## Showing most helpful reviews

Showing 1-25 of 543 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michelle D.  
Multiple Roles  
Retail  
Used the software for: 2+ years

### "Firefox is my favorite browser. Easy to use and reliable"

May 8, 2025

5.0

Overall I have never had a bad experience with Firefox. I have always had minimal technical issues with it and it has always performed fast for me. It has never been hard to use or find out how to use the features of the browser

Pros

I love Firefox. I have used it for many years and love the tools and features it has. It is my secondary browser. It is very user friendly and customizable.

Cons

Not really anything. I only started using Chrome primarily because of the Google Tools I regularly use.

Alternatives considered

[Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/)[Opera](https://www.capterra.com/p/229024/Opera/)[Safari](https://www.capterra.com/p/229123/Safari/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Reason for choosing Firefox

I prefer Firefox over the other products but use Google Chrome more than it due to the tools on google that I use

Review Source

BS

B S.  
Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "My ride or die browser"

July 7, 2025

4.0

Firefox are true innovators and I have rewarded them for many years for being the first to do tabbed browsing. I like so many of the features they offer: The bookamarks, the history, passwords and autofill, and the bevy of extensions you can add to tailor your browsing experience. As others have copied their innovation, most browsers feel pretty much the same. But Firefox is my ride or die.

Pros

Firefox was the first to use tabbed browsing which is why I began with them in 1999. Since then, their product has remained awesome and it's my favorite first browser. The bookmarks toolbar works well, as does bookmark management of saving all of my bookmarks. Now that you can log in and have functionality across any system, it's just about perfect.

Cons

When other, bigger entities started making tabbed browsers, I noticed that firefox functionality is sometimes difficult with some web sites. I don't believe this is a necessarily a firefox issue, but it does force me to use a secondary browser for a lot of sites.

Switched from

[Explorer](https://www.capterra.com/p/211320/Explorer/)

Tabbed browsing was the biggest improvement for me to switch initially.

Review Source

JB

Joshua B.  
Ceo  
Construction  
Used the software for: Less than 6 months

### "Your fired fox"

November 15, 2025

3.0

I wouldnt say I had a bad experience. I wouldnt say I had a good one either. Its just not my cup of tea.

Pros

Its content approval. Firefox will just about let you have access to most any format of data you desire.

Cons

Its Features and functionality of the browser itself, lack any quality or exuberance. Its just to outdated. Feels like im swimming in syrup, When trying to load pages.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

For privacy concerns. I made a mistake. Google has Firefox blown away.

Review Source

TBN

Themba Bongani N.  
Publisher  
Broadcast Media  
Used the software for: 1-2 years

### "Best browser ever"

June 9, 2026

5.0

I'm happy with fire fox browser and I'm happy with everything on the app that's why i recommended the app to my family and friends..

Pros

Best and safe web browser I've been using for years and years without even thinking about switching because of safety and speed of the browser is excellent.

Cons

Nothing because I've been using this app like for years now and still have nothing to complain about, the creators knew exactly what they were doing 👏

Review Source

DB

David B.  
Photo editor and website admin  
Photography  
Used the software for: 2+ years

### "A solid, well designed browser that has always come out on top."

May 27, 2025

4.0

I've had many years experience with Firefox and have chosen it over all other alternatives many times. I hope this continues but time will tell.

Pros

I especially like the fact that Firefox is a fast, security-oriented browser. By far its best feature is that on start-up, if it is set to open previous tabs, it doesn't automatically load tab contents, therefore its memory usage is well optimised. I'm yet to find any browser that does this so well.

Cons

I don't have many complaints, but on the latest update it seems that AI has been forced upon the user in the new side-bar. However this is a minor complaint as it seems to be easily turned off.

Alternatives considered

[Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/)[Brave](https://www.capterra.com/p/229030/Brave/)[Opera](https://www.capterra.com/p/229024/Opera/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Reason for choosing Firefox

By far the most important benefit, other than Firefox Sync, was the fact that the tabs load only when needed (as explained previously). It is also available for so many operating systems, including Linux, Windows, MacOS, Android, etc.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

It was many years ago, and I had used Firefox previously. Firefox won out as it was faster overall. I cannot guarantee this is still the case, but its well-written, optimised code was a draw.

Review Source

CD

Caleb D.  
Project Manager  
Writing and Editing  
Used the software for: 2+ years

### "Firefox: Why Are You Reading This Review? Stop Using Google Chrome LOL"

April 14, 2025

5.0

Overall, I'm quite pleased with Firefox. I like that it doesn't bog down my computer or chew threw my data. I appreciate that it allows for some customization via themes and add-ons, and that there isn't any shady data collection going on. I much prefer Firefox to other web browsers.

Pros

I prefer Firefox to other browsers because its a happy middle-ground of functionality and privacy. Google Chrome is fast and sleek, but it chugs through RAM and tracks everything you do. Brave doesn't track every single click and cookie, but it's a little on the slow side, and some of the sites I visit don't work on it at all. Firefox is the best of both worlds: it's fast, functional, and doesn't steal my personal information (after changing some settings). I like that Firefox offers multiple search engines by default, including DuckDuckGo. I appreciate that there are so many add-ons available, and that they are (mostly) vetted by Mozilla. I've been using Firefox for years. I expect that won't change any time soon.

Cons

This isn't an issue with Firefox per se, but the website I use to view my paychecks doesn't work on Firefox. I wish using Firefox was more commonplace in office settings.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

I switched from Google Chrome because Google Chrome annihilates your RAM and tracks everything you see and search for.

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 2+ years

### "Firefox is the best browser by miles"

May 20, 2025

5.0

I have been using it for many years with no problems. It is easy to customize and seems to use predictive input in an incredibly accurate way. I click a box and my email or other personal details just appear. Simples.

Pros

It is a true independent product and easy to customize. Far more intuitive than other more "modern" browsers.

Cons

I really don't have any dislikes about it. Maybe having to manually add the extension for emailing page links direct or snipping / screenshotting but other than that its great.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Firefox is much easier to use, has better features and a far lesser reputation for data exploitaton.

Review Source

KM

Kyle M.  
Streamer  
Computer Games  
Used the software for: 1-2 years

### "Amazing product with little drawback"

June 4, 2025

5.0

Very positive. I trust it over most others. I've used Opera GX, which I liked but found it lacking overall. Firefox filled that spot perfectly

Pros

It has the same functionality of most other browsers that everyone is used to, but without the massive resource hogging

Cons

It will sometimes just stop playing my sounds and I need to reload the browser entirely to get them to work again, not just a page refresh

Alternatives considered

[Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/)

Reason for choosing Firefox

Wasn't fond of IE in the past, and while yes they updated it, it still feels wrong to use it

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Chrome would cause massive memory leaks and crash my computer

Review Source

JK

Justin K.  
Teacher and Technology Coach  
Primary/Secondary Education  
Used the software for: 1-2 years

### "A User Friendly Browser Option"

September 24, 2025

5.0

I have always had a positive experience with Firefox. I like the ability to monitor the settings easily and set my own security and sharing preferences. It is also a smoother browser unlike the power-hog nature of Chrome.

Pros

I like that it offers and alternative to Google Chrome for a different browsing experience. It provides a secure and user friendly way to browse the web.

Cons

I don't like that it's not readily available on Chromebook and other Chrome devices. I know that is due more to Google and their restrictions than anything, but I wish it was more widely available.

Switched from

[DuckDuckGo](https://www.capterra.com/p/10019676/DuckDuckGo/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

I was looking for more control over safety and security when it comes to what personal data I share while browsing.

Review Source

KM

Kim M.  
Financial Manager  
Construction  
Used the software for: 2+ years

### "I like firefox for browsing"

April 30, 2026

5.0

In overall, I have been using Firefox for browsing for a long time now. It is really working well for me and it has a very high speed.

Pros

I like its efficient search engine. It has many wonderful features. It is good for browsing. Its customer service team is good

Cons

Since I have been using Firefox, it has been a wonderful browser for me so I don’t have any con about it for now.

Review Source

ES

Ed S.  
Service Desk Manager  
Construction  
Used the software for: 2+ years

### "Firefox - Our Preferred Browser"

January 10, 2025

5.0

Firefox is our preferred browser due to their extension offerings and usability features that a few of our users require.

Pros

Firefox is the most accessible browser we use and helps users of need.

Cons

We are hoping they include vertical tabs into the mainline release.

Switched from

[Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/)

The accessibility, extensions, and open-source privacy first model.

Review Source

PM

Peter M.  
Commercial Accounts Representative  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Firefox Is A Keeper "

December 14, 2024

5.0

Overall I find Firefox to be a efficient, effective and secure browser's option. The security enables one to be able to browse online without having to deal with a bunch of annoying pop-ups.

Pros

The most amazing part of the Firefox Browser is the amount of extensions that are available to make browsing more efficient and secure. I am really fond of the Adguard extension that stops malware from negatively affecting the browsing experience.

Cons

The minor issue I have with Firefox is the inability to use a preferred homepage.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Chrome does not have a way to block malware and pop-ups.

Review Source

CZ

Chris Z.  
self  
Financial Services  
Used the software for: 2+ years

### "Great browser!"

September 25, 2024

4.0

Overall, I like this browser more than others due some good features, like privacy and good add-ons.

Pros

I like how it's open source and I like the privacy features.

Cons

Sometimes it can be a bit slower than other browsers, particularly from a mobile device.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Privacy features are better on Firefox and the program is also more intuitive.

Review Source

David M.  
IT Technician  
Oil & Energy  
Used the software for: 2+ years

### "David's Firefox Review"

March 31, 2024

5.0

Firefox is an easy to use broswer and keeps updating the interface to suite the morden looks and feel.

Pros

Forefox works on all platform's, being mobile and computers supporting both android and ios for mobile phones and ChromeOS, linux, Windows and Mac for computers.

Cons

Tabs on firefox can be quite memory intensive and smaller machines can not open many tabs without slowing the system down.

Switched from

[Safari](https://www.capterra.com/p/229123/Safari/)

Safari lacks support for most extentions which firefox does.

Review Source

Mahmudul islam S.  
Civil engineer  
Civil Engineering  
Used the software for: 2+ years

### "Quite updated to use for personal use."

September 28, 2021

4.0

Mozilla Firefox is one of my favorite browser, I ever used. Smoothness is the key here. It's really very simple to use and is the quickest browser, can able to complete my personal task with passion. They continuously updating their addon stores, somehow I feel like they are behind of chrome in this area. If I forget this factor, they are quite good in other sector. I get total privacy here to use them. Private browsing is very interesting option I used to do here, inorder to complete my task.

Pros

Address bar in Firefox is very simple, good for use. Bookmark management is very thoughtful here. I can easily track my footprint by adding them in bookmark section. With the privacy setting I can protect my data here. They continuously updating their addon to compete with other competitor, as a result we can do our normal work in less time. Firefox have updated private browsing option, helps me to check perfectly. In one word I can say, smooth browser with lots off features. Did not consume much PC ram, so as a result I can use my device with ease

Cons

They are focusing on addon stores, it will be better for us, if they added new websites/tools addon. Now a days every one is trying minimize the work time. It could be very effective for all of us.

Switched from

[Microsoft Edge](https://www.capterra.com/p/229037/Microsoft-Edge/)

Needs updated browser with low reloading time, besides it did not slow down my PC.

Review Source

VR

Verified Reviewer  
enseignant universitaire  
Higher Education  
Used the software for: 2+ years

### "Every thing else is chrome, Firefox is ther last independent browser"

January 30, 2022

5.0

Several years ago, I began using Firefox to solve RAM consumption concerns with Chrome. I was, and I am still fully satisfied by the development of Firefox. With the native container plugin, I can now compartmentalize my internet activities in a single browser.

Pros

The extensions catalogue, the performance is unsurpassed by any other browser, and it can be customized at will. Without having to make any arrangements, personal data is protected via a tracker and a digital fingerprint blocker.

Cons

The VPN and Relay services are pointless; I want more narrow, long-lasting services. And browsers like Vivaldi have out-of-date tab management.

Alternatives considered

[Vivaldi Browser](https://www.capterra.com/p/229063/Vivaldi-Browser/)

Reason for choosing Firefox

Mainly cause Firefox was well known by a huge part of collaborators so the switch was more easy

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Our E-learning website was not accessible over chrome after a change in SSL certificate but works perfectly on Firefox and Opera.

Review Source

Tibor K.  
Media Producer  
Entertainment  
Used the software for: 2+ years

### "Firefox, one of the best and most popular web browsers"

October 12, 2022

4.0

One of the best all around web browser, we have been using it for over 10 years at our business, it's always up to date with the latest tech requirements.

Pros

First of all Firefox is free and has many good options and also allows ether their own additions or other third party additions to be installed. There are a wide variety of additional options available for Firefox. We use Firefox at our business for over 10 years, it's easy to install and setup, provides fast browsing and very customizable with many options.

Cons

Sometimes managing additions can be confusing as some are called 'containers' and some as 'extensions'.

Alternatives considered

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Reason for choosing Firefox

Firefox just seemed a more straight forward browser, easy to use.

Review Source

RS

Ruby S.  
Content Creator  
Internet  
Used the software for: 6-12 months

### "The beauty and productivity "

October 20, 2025

5.0

Pros

I found it as the best internet browser. I especially like the ability to have a full wide screen without pressing F11 every time.

Cons

There is not something that I dislike by any means but I would have my Google Chrome plugins on it .

Review Source

SB

Simone B.  
Priest  
Religious Institutions  
Used the software for: 2+ years

### "Firefox, clever and fast"

February 27, 2025

5.0

I started use Firefox first on a Windows machine, then on androide devices (smartphone and tablet) and then to a Mac machine. I appreciated so much the reliability and the speed of the loading process.

Pros

The PC resources usage that is so light compared to the other web browsers

Cons

The graphic impact that throughout the different versions has become better but not the best

Review Source

CC

Chris C.  
Founder  
Consumer Goods  
Used the software for: Less than 6 months

### "Safe and secure platform!"

July 17, 2025

4.0

My overall experience with Firefox is very good. It is a very safe platform and that is my number 1 concern.

Pros

The thing I like most about Firefox is the security. It is slightly more secure than using Google Chrome

Cons

The thing I like least about Firefox is that not many people use it, compared to Chrome and Safari, so some features can be delayed.

Review Source

CT

Christina T.  
Creative designer  
Design  
Used the software for: 1-2 years

### "Browsing with Firefox"

March 30, 2025

4.0

Overall for me Firefox is a good browser.

Pros

It works well when needing to browse the Internet.

Cons

Sometimes it has pop-up ads that get in the way of browsing.

Review Source

TC

Thomas C.  
Colonel retired  
Writing and Editing  
Used the software for: 1-2 years

### "Needs Work "

January 15, 2025

3.0

I like most of it but it is terrible on speed.

Pros

Used to be very fast now it has slowed down when I try to open it.

Cons

Firefox has slowed down where I might as well use Edge or Chrome because they are faster opening.

Review Source

KM

Kasun M.  
Civil Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Firefox for web browsing"

December 8, 2024

4.0

For web browsing this is a good software but for personal use with integration of several services, there are some better softwares

Pros

Widely used web browser and my first used browser. Easy to use and faster when compared with internet explorer on those times

Cons

Somewhat annoying with software integration since google chrome allows us to use gmail, drive, maps etc. at same time

Review Source

KS

Kelly S.  
Ambassador  
Retail  
Used the software for: 2+ years

### "My Firefox review"

December 3, 2024

3.0

Pretty good, but I still prefer Chrome for everyday use.

Pros

Security and privacy measures seem to be good.

Cons

That some websites don't display or work correctly

Review Source

Angela P.  
Career Coach & Counselor  
Human Resources  
Used the software for: 2+ years

### "My one and only browser from its birth"

March 28, 2022

5.0

Pros

I like the consistent care and attention to security and privacy issues. I understand it's a strong point of the brand. I can perceive it in several practical ways. For instance, the actions to inform and create a growing awareness of the end-users are priceless. Firefox is always one step ahead. When I received the news about the "Firefox Monitor" existence, I spread it everywhere because I found it invaluable.

Cons

The enterprises I collaborate with sometimes ask me to use different browsers because their systems or platforms (for whatever purposes) are not optimized for Firefox. It's a bit annoying because I prefer not to use other browsers. Really. I set all my passwords and preferences in Firefox.

Review Source

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