--- title: "Firefox Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Firefox the right Browser solution for you? Explore 546 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/228987/Firefox/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Firefox 4.5 (543) [View alternatives](https://www.capterra.com/p/228987/Firefox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Firefox Ease of use 4.6 Customer Service 4.2 ## Pros and Cons in Reviews Samuel S CoderDesign, Self-employedUsed the software for: More than 2 years. “Firefox is one of my go to browser between that and chrome love both of them cause they are fast and relible browsers and are free which is even better.“ July 13, 2026 Warit C Full stack developerConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Worse debugging tools than Chrome, like no resending of request, no search in the body of requests/responses, very annoying!“ November 7, 2025 Matteo V Private TutorEducation Management, Self-employedUsed the software for: 1-2 years. “I also appreciate how easy it is to customize the default search engine and take advantage of privacy-focused features right out of the box. If you ever need help, the online customer support articles and community forums are very helpful.“ August 31, 2026 JS Jack S A and R Coordinator at Pulse Music GroupMusic, 11 - 50 employeesUsed the software for: More than 2 years. “I have also encountered extensions that occasionally cause performance issues.“ September 1, 2026 Matteo V Private TutorEducation Management, Self-employedUsed the software for: 1-2 years. “It combines great features, seamless tab management, and smooth performance while keeping privacy a priority.“ August 31, 2026 Osvaldo B Cinema OperatorEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “I cannot see many differces between this browser and some others of the same category.“ February 8, 2026 JM Jazzmen M Direct care aidHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “I like that I can use it to web browse if my Google or chrome isn’t working and that it doesn’t freeze up“ June 22, 2026 Osvaldo B Cinema OperatorEntertainment, 2 - 10 employeesUsed the software for: More than 2 years. “I cannot find a real defect to report, and that's an important quality for a software.“ February 8, 2026 ## Showing most helpful reviews Showing 1-25 of 543 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Owner Used the software for: Less than 1 year ### "It's also reliable " October 14, 2026 5.0 Firefox is a reliable browser, but not for someone like me who has habits with Google Chrome. It’s reliable, definitely, but I don’t want to switch to it. Pros I have tried Firefox a few times. It’s not like Google Chrome, but it’s OK. It provides features like private browsing, and it also saves my passwords securely. Cons There are a few things to be added to improve Firefox. The most obvious is integrations. Unlike Microsoft Edge, Firefox doesn’t support my Google Chrome integrations. Review Source R Reviewer A and R Coordinator at Pulse Music Group Used the software for: 3-5 years ### "My reliable browser for administrative work" September 2, 2026 5.0 Pros Firefox has become one of my preferred browsers . I use it to access professional platforms, manage online accounts, search for information, and handle documents related to music projects. Having several tabs open is also convenient when I need to compare information from different websites. Cons Some websites or professional platforms do not always work as smoothly as I expect. I have also encountered extensions that occasionally cause performance issues. Review Source R Reviewer Private Tutor Used the software for: 1-3 years ### "Reliable Web Browsing, Easy Tab Management, and Great Privacy" September 2, 2026 5.0 Overall, Firefox has been my primary tool for web browsing for a long time. It combines great features, seamless tab management, and smooth performance while keeping privacy a priority. The lack of a learning curve makes it perfect for anyone, and the fact that it is free means the value for money is unbeatable. Whenever I ran into small issues, the customer support resource center had quick answers. Pros I really like how reliable Firefox is for daily web browsing. Since it is completely free, it offers exceptional value for money. There is zero learning curve because the interface is super clean and easy to use. The tab management features are great, allowing me to organize multiple open sites without slowing down my computer. I also appreciate how easy it is to customize the default search engine and take advantage of privacy-focused features right out of the box. If you ever need help, the online customer support articles and community forums are very helpful. Cons Once in a while, certain complex web pages or online services load slightly slower than on Chromium-based browsers, but it is rarely an issue. A few niche browser features or extensions can also take a bit longer to reach Firefox. Review Source R Reviewer Développeur fullstack Java - Angular Used the software for: 3-5 years ### "navigation rapide " August 7, 2026 5.0 Pros Firefox offre une navigation rapide avec une bonne protection de la vie privée et de nombreuses extensions utiles. Le navigateur reste simple et agréable à utiliser. Cons Quelques sites web peuvent parfois être moins bien optimisés que sur d’autres navigateurs populaires. Review Source R Reviewer Vendeur Used the software for: Less than 1 year ### "Un bon navigateur web" July 24, 2026 5.0 Pros J’ai utilisé Firefox juste pour un bout de temps et je trouve que c’est un navigateur web bien pensé, esthétique, et en plus ils prétendent ne pas revendre vos données. Cons Firefox promet plusieurs fonctionnalités qui sont toujours en early et qui n’arrivent jamais je comprend plus rien. Review Source R Reviewer Coder Used the software for: 3-5 years ### "Fast and Reliable Browser" July 14, 2026 5.0 My overall experience has been a great one so I have no complait that is worth a hassel or to not to use it. I would recommend them to anyone that want a fast browser it's one of the top browsers out there and been around for years. Pros Firefox is one of my go to browser between that and chrome love both of them cause they are fast and relible browsers and are free which is even better. They can be sat up for different search engines in the settings very easy to navigate through their easy interface sidebar where all the settings, extentions and other menu's are. Creating seperate or opening content in new tabs are sat up about the same so switching back and forth there is no diffuiculties at all. If you need customer care or customer support it's available on their site. Cons The only thing I had a problem with firefox was it had a glitch the one time where it froze up but that is one time out of the 10 years I been using them.Other than that I have nothing else bad to say. Review Source R Reviewer Développeur Web Used the software for: 3-5 years ### "Un navigateur fiable" June 30, 2026 5.0 Pros ce que j’apprécie beaucoup chez Firefox . Il propose aussi de nombreuses extensions utiles pour personnaliser son expérience. Cons Il arrive aussi que certains sites soient moins bien optimisés, ce qui peut poser des petits problèmes d’affichage ou de compatibilité. Review Source R Reviewer Direct care aid Used the software for: 1-3 years ### "Browse great" June 24, 2026 4.0 Pros I like that I can use it to web browse if my Google or chrome isn’t working and that it doesn’t freeze up Cons What I don’t like about it is the pop-ups and the unnecessary notifications but it’s good on storage Review Source R Reviewer Publisher Used the software for: 1-3 years ### "Best browser ever" June 10, 2026 5.0 I'm happy with fire fox browser and I'm happy with everything on the app that's why i recommended the app to my family and friends.. Pros Best and safe web browser I've been using for years and years without even thinking about switching because of safety and speed of the browser is excellent. Cons Nothing because I've been using this app like for years now and still have nothing to complain about, the creators knew exactly what they were doing 👏 Review Source R Reviewer Optician Used the software for: 3-5 years ### "Fantastic Firefox" May 20, 2026 5.0 Overall, I have had a wonderful experience with Firefox. My dad is the one that introduced me to it because when I was growing up, he always used it on his computer at home. Firefox is a great platform and an amazing search engine, with quick speeds and good information! Pros I like that it is available and accessible on various devices and I love how quick it is. It has incredible performance and it is one of the top search engines in my opinion. I would say it is very easy to figure out and it has many great features. As always, the customer support and value for your money is phenomenal! Cons There was not a single thing that I disliked about Firefox. It is one of the best search engines that I have used. Review Source Warit C. Full stack developer Used the software for: 3-5 years ### "Better than Chrome? Or maybe not." November 11, 2025 4.0 That is not the best browser like before, but the problem Chrome is not better and getting worse, so it is a tough choice. Pros Support of ad blockers (because of discontinuation of Manifest v2 in Chrome most browser have limit support of ad blockers nowadays), support of many privacy related features. Cons Worse debugging tools than Chrome, like no resending of request, no search in the body of requests/responses, very annoying! Review Source Percival F. Owner Used the software for: 3-5 years ### "The Gamers Best Friend" July 7, 2025 5.0 Overall I love using Firefox because of its ease on my PC. Chrome put an intense strain on my set up when gaming, and that doesn't bode well when you're trying to stream! Firefox and my games run like a dream side-by-side unless I open something really intensive like Tumblr! Pros I love how much lighter it is on my PC while I am doing other things at the same time! It doesn't get bogged down nearly as much as it did when I had my previous browser; I noticably get better CPU/GPU performance when I use Firefox as opposed to Chrome. Cons I miss a lot of the extensions and customizations that I had access to in my old browser. I felt I could make it a lot more personal then than I can now with Firefox; it tries it's best and the library is large and ever growing, but it always feels like it's one step behind Chrome. Review Source Joshua B. Ceo Used the software for: Less than 1 year ### "Your fired fox" November 17, 2025 3.0 I wouldnt say I had a bad experience. I wouldnt say I had a good one either. Its just not my cup of tea. Pros Its content approval. Firefox will just about let you have access to most any format of data you desire. Cons Its Features and functionality of the browser itself, lack any quality or exuberance. Its just to outdated. Feels like im swimming in syrup, When trying to load pages. Review Source Benjamin S. Operations Used the software for: 3-5 years ### "My ride or die browser" July 8, 2025 4.0 Firefox are true innovators and I have rewarded them for many years for being the first to do tabbed browsing. I like so many of the features they offer: The bookamarks, the history, passwords and autofill, and the bevy of extensions you can add to tailor your browsing experience. As others have copied their innovation, most browsers feel pretty much the same. But Firefox is my ride or die. Pros Firefox was the first to use tabbed browsing which is why I began with them in 1999. Since then, their product has remained awesome and it's my favorite first browser. The bookmarks toolbar works well, as does bookmark management of saving all of my bookmarks. Now that you can log in and have functionality across any system, it's just about perfect. Cons When other, bigger entities started making tabbed browsers, I noticed that firefox functionality is sometimes difficult with some web sites. I don't believe this is a necessarily a firefox issue, but it does force me to use a secondary browser for a lot of sites. Review Source R Reviewer Photo editor and website admin Used the software for: 3-5 years ### "A solid, well designed browser that has always come out on top." May 28, 2025 4.0 I've had many years experience with Firefox and have chosen it over all other alternatives many times. I hope this continues but time will tell. Pros I especially like the fact that Firefox is a fast, security-oriented browser. By far its best feature is that on start-up, if it is set to open previous tabs, it doesn't automatically load tab contents, therefore its memory usage is well optimised. I'm yet to find any browser that does this so well. Cons I don't have many complaints, but on the latest update it seems that AI has been forced upon the user in the new side-bar. However this is a minor complaint as it seems to be easily turned off. Review Source Verified Reviewer Owner Used the software for: 3-5 years ### "Firefox is the best browser by miles" May 21, 2025 5.0 I have been using it for many years with no problems. It is easy to customize and seems to use predictive input in an incredibly accurate way. I click a box and my email or other personal details just appear. Simples. Pros It is a true independent product and easy to customize. Far more intuitive than other more "modern" browsers. Cons I really don't have any dislikes about it. Maybe having to manually add the extension for emailing page links direct or snipping / screenshotting but other than that its great. Review Source R Reviewer Project Manager Used the software for: 3-5 years ### "Firefox: Why Are You Reading This Review? Stop Using Google Chrome LOL" April 15, 2025 5.0 Overall, I'm quite pleased with Firefox. I like that it doesn't bog down my computer or chew threw my data. I appreciate that it allows for some customization via themes and add-ons, and that there isn't any shady data collection going on. I much prefer Firefox to other web browsers. Pros I prefer Firefox to other browsers because its a happy middle-ground of functionality and privacy. Google Chrome is fast and sleek, but it chugs through RAM and tracks everything you do. Brave doesn't track every single click and cookie, but it's a little on the slow side, and some of the sites I visit don't work on it at all. Firefox is the best of both worlds: it's fast, functional, and doesn't steal my personal information (after changing some settings). I like that Firefox offers multiple search engines by default, including DuckDuckGo. I appreciate that there are so many add-ons available, and that they are (mostly) vetted by Mozilla. I've been using Firefox for years. I expect that won't change any time soon. Cons This isn't an issue with Firefox per se, but the website I use to view my paychecks doesn't work on Firefox. I wish using Firefox was more commonplace in office settings. Review Source Kyle M. Streamer Used the software for: 1-3 years ### "Amazing product with little drawback" June 6, 2025 5.0 Very positive. I trust it over most others. I've used Opera GX, which I liked but found it lacking overall. Firefox filled that spot perfectly Pros It has the same functionality of most other browsers that everyone is used to, but without the massive resource hogging Cons It will sometimes just stop playing my sounds and I need to reload the browser entirely to get them to work again, not just a page refresh Review Source Michelle D. Multiple Roles Used the software for: 3-5 years ### "Firefox is my favorite browser. Easy to use and reliable" May 9, 2025 5.0 Overall I have never had a bad experience with Firefox. I have always had minimal technical issues with it and it has always performed fast for me. It has never been hard to use or find out how to use the features of the browser Pros I love Firefox. I have used it for many years and love the tools and features it has. It is my secondary browser. It is very user friendly and customizable. Cons Not really anything. I only started using Chrome primarily because of the Google Tools I regularly use. Review Source R Reviewer Boss Used the software for: 3-5 years ### "Fine Browser" April 14, 2025 5.0 good stuff. not horrible not fantastic. nothing special Pros no different than Chrome in my opinion. good product. just another browser Cons nothing really, fine but Chrome is better Review Source ES Ed S. Service Desk Manager Used the software for: 3-5 years ### "Firefox - Our Preferred Browser" January 13, 2025 5.0 Firefox is our preferred browser due to their extension offerings and usability features that a few of our users require. Pros Firefox is the most accessible browser we use and helps users of need. Cons We are hoping they include vertical tabs into the mainline release. Review Source R Reviewer Commercial Accounts Representative Used the software for: 3-5 years ### "Firefox Is A Keeper " December 19, 2024 5.0 Overall I find Firefox to be a efficient, effective and secure browser's option. The security enables one to be able to browse online without having to deal with a bunch of annoying pop-ups. Pros The most amazing part of the Firefox Browser is the amount of extensions that are available to make browsing more efficient and secure. I am really fond of the Adguard extension that stops malware from negatively affecting the browsing experience. Cons The minor issue I have with Firefox is the inability to use a preferred homepage. Review Source R Reviewer Civil engineer Used the software for: 3-5 years ### "Quite updated to use for personal use." October 4, 2021 4.0 Mozilla Firefox is one of my favorite browser, I ever used. Smoothness is the key here. It's really very simple to use and is the quickest browser, can able to complete my personal task with passion. They continuously updating their addon stores, somehow I feel like they are behind of chrome in this area. If I forget this factor, they are quite good in other sector. I get total privacy here to use them. Private browsing is very interesting option I used to do here, inorder to complete my task. Pros Address bar in Firefox is very simple, good for use. Bookmark management is very thoughtful here. I can easily track my footprint by adding them in bookmark section. With the privacy setting I can protect my data here. They continuously updating their addon to compete with other competitor, as a result we can do our normal work in less time. Firefox have updated private browsing option, helps me to check perfectly. In one word I can say, smooth browser with lots off features. Did not consume much PC ram, so as a result I can use my device with ease Cons They are focusing on addon stores, it will be better for us, if they added new websites/tools addon. Now a days every one is trying minimize the work time. It could be very effective for all of us. Review Source Verified Reviewer enseignant universitaire Used the software for: 3-5 years ### "Every thing else is chrome, Firefox is ther last independent browser" February 1, 2022 5.0 Several years ago, I began using Firefox to solve RAM consumption concerns with Chrome. I was, and I am still fully satisfied by the development of Firefox. With the native container plugin, I can now compartmentalize my internet activities in a single browser. Pros The extensions catalogue, the performance is unsurpassed by any other browser, and it can be customized at will. Without having to make any arrangements, personal data is protected via a tracker and a digital fingerprint blocker. Cons The VPN and Relay services are pointless; I want more narrow, long-lasting services. And browsers like Vivaldi have out-of-date tab management. Review Source R Reviewer Media Producer Used the software for: 3-5 years ### "Firefox, one of the best and most popular web browsers" October 17, 2022 4.0 One of the best all around web browser, we have been using it for over 10 years at our business, it's always up to date with the latest tech requirements. Pros First of all Firefox is free and has many good options and also allows ether their own additions or other third party additions to be installed. There are a wide variety of additional options available for Firefox. We use Firefox at our business for over 10 years, it's easy to install and setup, provides fast browsing and very customizable with many options. Cons Sometimes managing additions can be confusing as some are called 'containers' and some as 'extensions'. Review Source Similar Products Featured