--- title: "FusionWorks with Cisco Webex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FusionWorks with Cisco Webex Software - reviews, pricing plans, popular comparisons to other Physical Security products and more." source_url: "https://www.capterra.com/p/229001/FusionWorks-with-Cisco-Webex/" page_type: "product" language: "en" --- # FusionWorks with Cisco Webex Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) FusionWorks with Cisco Webex ## What is FusionWorks with Cisco Webex? From any device, anywhere, employees can hold secure virtual meetings with up to 1,000 attendees, screen and file share, whiteboard, record and transcribe, instant message, and make calls from a single phone number. This cloud-based business communication service combines the cost-savings of Hosted Voice with the productivity of Unified Communications. Powered by the newest Webex technology, it’s a secure platform designed to meet the needs of diverse businesses environments and workstyles. ## What is FusionWorks with Cisco Webex used for? [Physical Security](https://www.capterra.com/physical-security-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/)[Video Conferencing](https://www.capterra.com/video-conferencing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $24.99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FusionWorks with Cisco Webex?[Manage this product listing](https://www.g2.com/products/genetec-genetec/claim_requests/new?auto=true) ## FusionWorks with Cisco Webex Overview Updated September 2026 AI summary FusionWorks with Cisco Webex enables organizations of all sizes to conduct virtual meetings, video conferences, and collaborative sessions through cloud-based deployment. Supporting two-way audio and video, screen sharing, chat, file sharing, and meeting management, it offers tools for real-time communication and team coordination. Additional features include polls, mobile access, and on-demand webcasting. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FusionWorks with Cisco Webex 0.0 VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $24.99 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (7,403) Value For Money 0.0 (0) Value For Money 4.3 (4,561) Customer Service 0.0 (0) Customer Service 4.1 (4,524) ## FusionWorks with Cisco Webex alternatives [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) ## FAQs about FusionWorks with Cisco Webex Overview ### What company size and specific industries is FusionWorks with Cisco Webex built for? FusionWorks with Cisco Webex is designed for small, mid-market, and enterprise companies that need a complete communication and collaboration system for voice, virtual meetings, phone calls, and chat. It is suited for organizations across industries that depend on integrated team communication and customer interaction. Features and Usability ### What are the key features of FusionWorks with Cisco Webex? FusionWorks with Cisco Webex offers conferencing and video conferencing, two-way audio and video, screen sharing, chat/messaging, and file sharing. It also includes meeting management, calendar management, scheduling, recording and call recording, live chat, polls/voting, whiteboard, SMS messaging, voicemail, and access controls/permissions. Getting Started and Support ### What training and onboarding options does FusionWorks with Cisco Webex offer? FusionWorks with Cisco Webex provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference material for later use, and videos provide recorded walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does FusionWorks with Cisco Webex offer? FusionWorks with Cisco Webex provides phone support, 24/7 live rep, and chat. Support is presented through direct, real-time channels, giving users immediate ways to get help when issues arise. ## Features AI summary Based on 3,411 Physical Security reviews Capterra reviewers highlight these as the features buyers care about most when choosing web conferencing software: - **Two-Way Audio & Video** (**67%** of reviewers rated this feature as critical) - **Reporting & Statistics** (**90%**) - **Communication Management** (**70%**) FusionWorks with Cisco Webex supports **Two-Way Audio & Video**, which is a core requirement for real-time virtual meetings. However, it does not include **Reporting & Statistics** or **Communication Management**. Instead, it offers other important capabilities that reviewers also value, including **Chat/Messaging** (**74%**), **Meeting Management** (**63%**), and **Collaboration Tools** (**59%**). These features help businesses keep conversations organized, manage meeting logistics, and support team coordination, allowing teams to communicate clearly and work together more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management Track and manage schedules and meetings via an integrated calendar Call Recording Record the audio of phone conversations for quality assurance purposes Call Transfer Transfers live calls to other agents FusionWorks with Cisco Webex 34 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Transfer: Transfers live calls to other agents - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Live Chat: Ability to chat online in real time - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Private Chat: Send messages to selected individual(s) from the entire audience - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - SMS Messaging: Send messages via SMS - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Streaming: Allows users to view videos without downloading media files - Voice Mail: Computer-based system that allows users to send and receive voice messages - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $24.99 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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