--- title: "Zip Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zip Software - reviews, pricing plans, popular comparisons to other Procurement products and more." source_url: "https://www.capterra.com/p/229012/Zip/" page_type: "product" language: "en" --- # Zip Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zip ## What is Zip? Zip is the world’s leading intake and procurement orchestration platform. By providing a single front door for every business purchase, Zip unifies the teams, tasks, and tools involved in procurement. Companies of all sizes leverage Zip’s AI-powered intake-to-pay suite to drive adoption of purchasing policies and streamline the end-to-end procurement lifecycle. Every purchase matters. Talk to a procurement specialist today. ## What is Zip used for? [Procurement](https://www.capterra.com/procurement-software/)[Purchasing](https://www.capterra.com/purchasing-software/)[Spend Management](https://www.capterra.com/spend-management-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zip?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ziphq.com&name=Zip) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zip 4.7 (32) VS. [4.8 (255)](https://www.capterra.com/p/148522/Precoro/reviews/) Starting Price Contact vendor Starting Price $499 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (32) Ease Of Use 4.7 (234) Value For Money 4.5 (26) Value For Money 4.7 (176) Customer Service 4.6 (32) Customer Service 4.8 (191) ## Zip alternatives Highest Rated [Moss](https://www.capterra.com/p/211744/getmoss/) [4.9 (234)](https://www.capterra.com/p/211744/getmoss/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) [4.3 (2,259)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Budgetly](https://www.capterra.com/p/255448/Budgetly/) [4.9 (140)](https://www.capterra.com/p/255448/Budgetly/reviews/) Starting price $240.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Payhawk](https://www.capterra.com/p/200192/Payhawk/) [4.6 (188)](https://www.capterra.com/p/200192/Payhawk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/229012/Zip/alternatives/) ## FAQs about Zip Overview ### Which roles and teams benefit most from Zip? Zip is most used by procurement leaders, finance teams, and operations managers who need to control purchasing workflows, approvals, and spend visibility. IT administrators and support teams benefit from standardized intake and cross-functional requests, while directors and executives use it to enforce policy, streamline purchasing, and improve oversight across departments. Answer based on 32 reviews Overview ### What company size and industries is Zip built for? Zip is built for high-growth companies with over 100 employees, especially enterprises, which make up 41% of reviewers, and computer software, the top industry at 22%. It also serves small businesses at 31% and midsize companies at 28%, with strong representation in financial services at 16% and marketing and advertising at 12%. Answer based on 32 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Zip? Zip offers approval workflow and workflow management for procurement and purchasing, plus access controls/permissions and audit trail for oversight. Its feature set also includes spend management, budget control, invoice processing, purchase order reconciliation, supplier management, contract lifecycle management, reporting/analytics, and ERP integration. Integrations ### Which third-party tools and platforms does Zip integrate with? Zip integrates with NetSuite and Ironclad, which reviewers specifically mention for syncing purchase orders, vendor records, and contract workflows. Zip also supports over 20 integrations across procurement, ERP, and collaboration tools, including Coupa, SAP Ariba, ServiceNow, Slack, Microsoft Teams, and Workday Financial Management. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does Zip offer? Zip provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover training content for groups, documentation offers written reference materials, and videos provide self-paced learning resources. Answer based on 1 reviews Getting Started and Support ### What customer support options does Zip offer? Zip offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Reviewers describe support as responsive and helpful, with fast issue resolution and regular availability for questions. One user noted time-zone differences can affect admin access and support availability. Answer based on 5 reviews Features and Usability ### How good is Zip's user interface? Zip offers a clean, simple interface that makes procurement requests and approvals easier to follow. Procurement teams, new users, and enterprise employees often find the intake flow clear and easy to learn, while some users want better navigation between requests, more editable status options, and faster loading in heavier workflows. Answer based on 13 reviews Features and Usability ### Is Zip easy to use for procurement teams? Zip makes procurement intake and approvals easy to learn, which helps teams adopt it quickly. Requesters, approvers, and first-time procurement users often find the setup intuitive and the no-code workflow configuration approachable, though some organizations mention challenges with complex needs, repeated usage habits, and navigation at higher request volumes. Answer based on 11 reviews ## Features AI summary Based on 987 Procurement reviews Capterra reviewers point to these as the top features buyers look for in procurement software: - **Approval Process Control** (**50%** of reviewers rated this feature as critical) - **Spend Control** (**43%**) - **Purchase Order Management** (**47%**) Zip supports all three of the features reviewers rank highest: **Approval Process Control**, **Spend Control**, and **Purchase Order Management**. Together, these capabilities help businesses manage approvals more consistently, keep purchasing within budget, and track orders from request through fulfillment, allowing teams to maintain tighter oversight across the procurement process. Approval Process Control 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Spend Control 4.3 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Set allowances and ensure employees don't spend more than the allotted amounts Purchase Order Management 4.3 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Workflow Management 4.3 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Access Controls/Permissions 4.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Supplier Management 4.0 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Manage all supplier data and operations Zip 67 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Allows businesses to create and manage auctions. Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Create, manage, and send invoices or bills to customers Manage and monitor spending to align with the financial constraints or goals Create budgets based on historical data and future projections Create and manage digital catalog of products/services with their details, specifications, and price Provides a channel for team members to share AI models, media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Organize, track, and automate the entire contract process Track, store, and access client contracts or licenses Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store and organize documents in a centralized system Transfer money electronically between two bank accounts Electronically collect payments for goods or services Integrate with existing ERP systems Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Identify and prevent suspicious activity Centralized accounting record which tracks all financial transactions Identify which applications need to exchange data and enable these data connections Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Manage and handle various international currencies Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Organize and manage all processes/procedures involved in purchasing goods and/or services Create, send, and track purchase orders and their statuses Aligns purchase orders with incoming invoices and receiving reports Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Review, approve and cancel requests for goods/services to be purchased The process of submitting requests for quotes, proposals, information, etc. Initiate collection and analysis of known risks Reporting of risks associated with specific actions, events, or entities Search and filter data across systems to locate required information by entering keywords or certain criteria Negotiate best prices and choose the right vendor for various purchases Review and uncover trends in spending activity Set allowances and ensure employees don't spend more than the allotted amounts Track the amount of money spent on a certain product or with a certain supplier Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (32) 4.4 Based on 32 reviews ## Pricing Value for money 4.5 (26) ### Starting price Free trial not available Value for money 4.5 (26) 4.5 Based on 26 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (32) 4.6 Based on 32 reviews ## User reviews Overall rating 4.7 Based on 32 reviews Filter by rating 5(23) 4(8) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent MG Matt G. Director Insurance ### "Good solution, with some gremlins Zip needs to work on" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 April 16, 2026 I think for companies first implementing a procurement software, this is a decent solution. However, this system has a lot of issues with overall functionality that still need to fix. Lots of bandaids in place by Zip that are in place keep breaking. Pros Zip has been great for establishing our first Procurement solution ever at our company. The system is set up to help guide you through set up of vendors, authorization matrices, and connects with Microsoft Teams for notifications of approvals or actions needed. Cons The New vendor functionality went down worldwide for the zip platform and the only way we could add new vendors was to email our account representative for about 2 months. It was painful and they didn't have a solution in place fast enough. I also find the approval workflow routing isn't configured properly and often, approvals are asked of the wrong individual. We also find data is often changed when transmitted to our accounting system (e.g. bank account numbers were entered complete in Zip, but Zip transferred only 5 digits to our accounting system. Zip representatives couldn't tell us why. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Controller Apparel & Fashion ### "Great, less-frills option for purchasing ! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 30, 2024 Great team to work with, product does what it needs to do for us. Pros The team is super responsive and open to new ideas and suggestions. The integration process was seamless. Easy to search and export information. All information for one order in stored in one place. Cons Difficult to get new users motivated and using the product regularly. Switched from [Procurify](https://www.capterra.com/p/129758/Procurify/) We wanted a platform that would be easier to customize to ours needs, which would in turn make the user experience much easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Senior Manager Information Technology and Services ### "ZIP (Procurement and Accounts payablet)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2024 Pros The best thing about ZIP is that it synchronizes with Netsuite and helps us automate the creation of purchase orders and the onboarding of new vendors in Netsuite. It has been great from a workflow perspective and allows you to create your own workflow and procurement threshold for internal approvals. So far, I have no complaints about anything and the support has been excellent in case we need any custom changes. Cons I don't have any particular complaints, but I would like to provide some feedback that could be considered for the development of new features. Specifically, I would suggest incorporating artificial intelligence to help suggest information for renewals and recommend GL codes for purchase orders based on previous coding.g (only if possible). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Paul Erik C. Tax Accountant Financial Services ### "Making things easy with ZIP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 28, 2023 I use ZIP for procure to pay process. Use of ZIP will start from onboarding vendors up to payable processing. 1. ZIP helped us to eliminate manual processes such as uploading vendor invoices. It was able to pick up all the vendor invoices in our designated email. 2. ZIP also aide us in eliminating the manual process in our endorsement for approval and to treasury. Through ZIP, there is an automated notification for the users and approvers through email and slack. Pros 1\. Integration with accounting system, specifically Netsuite. 2. All-in-one platform where you can onboard, process, and pay 3. ZIP is very user-friendly Cons As a user from asian country, I think the only dislike with ZIP is the availability of their admins and/or customer support since they're based in western countries. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Francene B. Procurement Specialist Computer Software ### "Zip makes my Procurement life hassle-free" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 28, 2023 It benefits our Procurement Team by saving time and streamlining processes. Overall my experience with Zip has been positive and less stressful. Pros It's user-friendly interface, simplicity in data collection and efficiency in streamlining various processes related to procurement or form submissions. Cons The potential limitations in handling complex procurement needs and issues related to customization options or integrations. Switched from [Coupa](https://www.capterra.com/p/115928/Coupa/) Coupa is primarily a comprehensive spend management platform where as Zip Intake focuses on streamlined data collection and form submissions. Hence, making procurement life easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Ashley W. Director Legal Services ### "Highly customizable and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2023 Pros Their customer support is fantastic and available to meet regularly to answer any questions we have. They have also been very receptive to feedback about additional features we'd like to see and have implemented a number of requested items. The system is very easy to use from an admin and user perspective. The platform is very customizable which makes it easy for us to configure our internal processes with the tool. Cons I would love more automation between intake form questions and request/vendor fields to reduce manual work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dane B. Head of Procurement Computer Games ### "Great Agile Procurement Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 13, 2023 Great platform that has helped with spend visibility and procurement approvals Pros Easy to use, Clear UI, easy implementation Cons Too focused on the US market and not other regions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Danielle F. Manager, Procure-to-Pay Health, Wellness and Fitness ### "Zip is a Game Changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2023 Zip has been a great tool and resource for our company. The customer support team has been very responsive and helpful every step of the way from implementation, to go-live, and sustainment. Their Admin training is helpful in ensuring companies are equipped with the right knowledge to maintain the system on their own. Pros Zip is easy to configure and customize conditions that fit your company needs. The workflow visibility is very helpful so everyone can see status of a request and what steps are remaining. Zip also makes vendor onboarding easy and has helped transform this manual process into a seamless electronic experience for our supply base. Cons Downloading invoice data is helpful, however Zip does not have the ability to pre-set report conditions for recurring data review. They have this feature on the request side, and I would love for this expanded capability to be available on the invoice side as well. Alternatives considered [Coupa](https://www.capterra.com/p/115928/Coupa/) Reasons for choosing Zip Zip was the better value and offered better customization to fit my company needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Joaquin S. Student Accounting ### "The best tool for beginners." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 4, 2023 It is a very good application for beginners, I would surely recommend it to someone who is interested, due to the many tools it offers and how easy it is to use. Pros It is a very good application to keep track of your finances, it has many tools and is intuitive, it is very good for interested beginners Cons In my personal opinion, it lacks some tools that could be useful, in addition to experiencing low performance when using it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Md Mohiminur R. Manager Marketing and Advertising ### "Falling love to working with Zip " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 26, 2023 Very easy to use and helpful for orders placement. User-friendly platform in the market. Pros Love the flexibility of super workflow solution. Cons All are okay. Till using We have nothing to complain about zip. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/229012/Zip/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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