# Zip Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zip Software - reviews, pricing plans, popular comparisons to other Procurement products and more.

Source: https://www.capterra.com/p/229012/Zip

---

# 

 Zip Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zip

## What is Zip?

Zip is the world’s leading intake and procurement orchestration platform. By providing a single front door for every business purchase, Zip unifies the teams, tasks, and tools involved in procurement. Companies of all sizes leverage Zip’s AI-powered intake-to-pay suite to drive adoption of purchasing policies and streamline the end-to-end procurement lifecycle. Every purchase matters. Talk to a procurement specialist today.

## What is Zip used for?

[Procurement](https://www.capterra.com/procurement-software/)[Purchasing](https://www.capterra.com/purchasing-software/)[Spend Management](https://www.capterra.com/spend-management-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zip?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://ziphq.com&name=Zip)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zip

4.7 (32)

VS.

[4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/)

Starting Price

Contact vendor

Starting Price

$10000

Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (32)

Ease Of Use

4.4 (79)

Value For Money

4.5 (26)

Value For Money

4.5 (70)

Customer Service

4.6 (32)

Customer Service

4.6 (75)

## Zip alternatives

[4.5 (527)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (2,952)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (255)](https://www.capterra.com/p/148522/Precoro/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/229012/Zip/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Purchase Order Management

4.3 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Workflow Management

4.3 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Access Controls/Permissions

4.6 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Spend Control

4.3 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Set allowances and ensure employees don't spend more than the allotted amounts

Approval Process Control

4.7 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

Supplier Management

4.0 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Manage all supplier data and operations

Zip 67 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Allows businesses to create and manage auctions.

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Manage and monitor spending to align with the financial constraints or goals

Create budgets based on historical data and future projections

Create and manage digital catalog of products/services with their details, specifications, and price

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Organize, track, and automate the entire contract process

Track, store, and access client contracts or licenses

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store and organize documents in a centralized system

Transfer money electronically between two bank accounts

Electronically collect payments for goods or services

Integrate with existing ERP systems

Monitor and record expenses such as purchases or charges incurred

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Identify and prevent suspicious activity

Centralized accounting record which tracks all financial transactions

Identify which applications need to exchange data and enable these data connections

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Manage and handle various international currencies

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Organize and manage all processes/procedures involved in purchasing goods and/or services

Create, send, and track purchase orders and their statuses

Aligns purchase orders with incoming invoices and receiving reports

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Review, approve and cancel requests for goods/services to be purchased

The process of submitting requests for quotes, proposals, information, etc.

Initiate collection and analysis of known risks

Reporting of risks associated with specific actions, events, or entities

Search and filter data across systems to locate required information by entering keywords or certain criteria

Negotiate best prices and choose the right vendor for various purchases

Review and uncover trends in spending activity

Set allowances and ensure employees don't spend more than the allotted amounts

Track the amount of money spent on a certain product or with a certain supplier

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (32)

4.4

Based on 32 reviews

## Pricing

Value for money

4.5 (26)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (26)

4.5

Based on 26 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (32)

4.6

Based on 32 reviews

## User reviews

Overall rating

4.7

Based on 32 reviews

Filter by rating

5(23)

4(8)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MG

Matt G.

Director

Insurance

### "Good solution, with some gremlins Zip needs to work on"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

April 16, 2026

I think for companies first implementing a procurement software, this is a decent solution. However, this system has a lot of issues with overall functionality that still need to fix. Lots of bandaids in place by Zip that are in place keep breaking.

Pros

Zip has been great for establishing our first Procurement solution ever at our company. The system is set up to help guide you through set up of vendors, authorization matrices, and connects with Microsoft Teams for notifications of approvals or actions needed.

Cons

The New vendor functionality went down worldwide for the zip platform and the only way we could add new vendors was to email our account representative for about 2 months. It was painful and they didn't have a solution in place fast enough. I also find the approval workflow routing isn't configured properly and often, approvals are asked of the wrong individual. We also find data is often changed when transmitted to our accounting system (e.g. bank account numbers were entered complete in Zip, but Zip transferred only 5 digits to our accounting system. Zip representatives couldn't tell us why.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Controller

Apparel & Fashion

### "Great, less-frills option for purchasing ! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 30, 2024

Great team to work with, product does what it needs to do for us.

Pros

The team is super responsive and open to new ideas and suggestions. The integration process was seamless. Easy to search and export information. All information for one order in stored in one place.

Cons

Difficult to get new users motivated and using the product regularly.

Switched from

[Procurify](https://www.capterra.com/p/129758/Procurify/)

We wanted a platform that would be easier to customize to ours needs, which would in turn make the user experience much easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Senior Manager

Information Technology and Services

### "ZIP (Procurement and Accounts payablet)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2024

Pros

The best thing about ZIP is that it synchronizes with Netsuite and helps us automate the creation of purchase orders and the onboarding of new vendors in Netsuite. It has been great from a workflow perspective and allows you to create your own workflow and procurement threshold for internal approvals. So far, I have no complaints about anything and the support has been excellent in case we need any custom changes.

Cons

I don't have any particular complaints, but I would like to provide some feedback that could be considered for the development of new features. Specifically, I would suggest incorporating artificial intelligence to help suggest information for renewals and recommend GL codes for purchase orders based on previous coding.g (only if possible).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Paul Erik C.

Tax Accountant

Financial Services

### "Making things easy with ZIP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 28, 2023

I use ZIP for procure to pay process. Use of ZIP will start from onboarding vendors up to payable processing. 1. ZIP helped us to eliminate manual processes such as uploading vendor invoices. It was able to pick up all the vendor invoices in our designated email. 2. ZIP also aide us in eliminating the manual process in our endorsement for approval and to treasury. Through ZIP, there is an automated notification for the users and approvers through email and slack.

Pros

1\. Integration with accounting system, specifically Netsuite. 2. All-in-one platform where you can onboard, process, and pay 3. ZIP is very user-friendly

Cons

As a user from asian country, I think the only dislike with ZIP is the availability of their admins and/or customer support since they're based in western countries.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Francene B.

Procurement Specialist

Computer Software

### "Zip makes my Procurement life hassle-free"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 28, 2023

It benefits our Procurement Team by saving time and streamlining processes. Overall my experience with Zip has been positive and less stressful.

Pros

It's user-friendly interface, simplicity in data collection and efficiency in streamlining various processes related to procurement or form submissions.

Cons

The potential limitations in handling complex procurement needs and issues related to customization options or integrations.

Switched from

[Coupa](https://www.capterra.com/p/115928/Coupa/)

Coupa is primarily a comprehensive spend management platform where as Zip Intake focuses on streamlined data collection and form submissions. Hence, making procurement life easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Ashley W.

Director

Legal Services

### "Highly customizable and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 31, 2023

Pros

Their customer support is fantastic and available to meet regularly to answer any questions we have. They have also been very receptive to feedback about additional features we'd like to see and have implemented a number of requested items. The system is very easy to use from an admin and user perspective. The platform is very customizable which makes it easy for us to configure our internal processes with the tool.

Cons

I would love more automation between intake form questions and request/vendor fields to reduce manual work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Dane B.

Head of Procurement

Computer Games

### "Great Agile Procurement Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 13, 2023

Great platform that has helped with spend visibility and procurement approvals

Pros

Easy to use, Clear UI, easy implementation

Cons

Too focused on the US market and not other regions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DF

Danielle F.

Manager, Procure-to-Pay

Health, Wellness and Fitness

### "Zip is a Game Changer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2023

Zip has been a great tool and resource for our company. The customer support team has been very responsive and helpful every step of the way from implementation, to go-live, and sustainment. Their Admin training is helpful in ensuring companies are equipped with the right knowledge to maintain the system on their own.

Pros

Zip is easy to configure and customize conditions that fit your company needs. The workflow visibility is very helpful so everyone can see status of a request and what steps are remaining. Zip also makes vendor onboarding easy and has helped transform this manual process into a seamless electronic experience for our supply base.

Cons

Downloading invoice data is helpful, however Zip does not have the ability to pre-set report conditions for recurring data review. They have this feature on the request side, and I would love for this expanded capability to be available on the invoice side as well.

Alternatives considered

[Coupa](https://www.capterra.com/p/115928/Coupa/)

Reasons for choosing Zip

Zip was the better value and offered better customization to fit my company needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Joaquin S.

Student

Accounting

### "The best tool for beginners."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 4, 2023

It is a very good application for beginners, I would surely recommend it to someone who is interested, due to the many tools it offers and how easy it is to use.

Pros

It is a very good application to keep track of your finances, it has many tools and is intuitive, it is very good for interested beginners

Cons

In my personal opinion, it lacks some tools that could be useful, in addition to experiencing low performance when using it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Md Mohiminur R.

Manager

Marketing and Advertising

### "Falling love to working with Zip "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 26, 2023

Very easy to use and helpful for orders placement. User-friendly platform in the market.

Pros

Love the flexibility of super workflow solution.

Cons

All are okay. Till using We have nothing to complain about zip.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/229012/Zip/reviews/)

Popular comparisons

[Procurify vs Zip](https://www.capterra.com/compare/129758-229012/Procurify-vs-Zip)

[Precoro vs Zip](https://www.capterra.com/compare/148522-229012/Precoro-vs-Zip) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)