# CoverManager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CoverManager Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more. Source: https://www.capterra.com/p/229015/CoverManager --- # CoverManager Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CoverManager ## What is CoverManager? CoverManager is the leading solution for comprehensive management of reservations, experiences, and customer loyalty in the hospitality sector, adapting to both daytime (restaurants) and nighttime (nightclubs, pubs, and entertainment venues) needs. CoverManager is the first global CRM for managing customer experiences and loyalty in gastronomy and nightlife. This global CRM includes tools such as CoverBookings, for agile and efficient reservation management; CoverExperience, with Tickets and GuestLists for creating and managing exclusive experiences; CoverChannels, which incorporates AssistantBot (a virtual assistant for phone reservations) and BookingsMap to optimize customer acquisition across all channels; and CoverOnTheGo, designed to enhance the customer experience through an innovative virtual queue solution that enables intelligent wait management, avoiding crowds. ## What is CoverManager used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Waitlist](https://www.capterra.com/waitlist-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CoverManager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://covermanager.com&name=CoverManager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CoverManager 4.8 (24) VS. [4.9 (92)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (24) Ease Of Use 4.8 (582) Value For Money 4.5 (24) Value For Money 4.8 (477) Customer Service 4.8 (24) Customer Service 4.9 (508) ## CoverManager alternatives [4.2 (550)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars Highest Rated [4.9 (4,646)](https://www.capterra.com/p/228571/Yodeck/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (24)](https://www.capterra.com/p/165480/SevenRooms/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/229015/CoverManager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.5 (17) 5.88% of 17 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Order Entry 4.4 (15) 6.67% of 15 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Sales Reports 4.6 (12) 0.00% of 12 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Real-Time Data 4.6 (10) 10.00% of 10 reviewers that rated this feature as important or highly important Receive data and information in real time Online Ordering 4.3 (9) 11.11% of 9 reviewers that rated this feature as important or highly important Tracks and processes online orders Credit Card Processing 4.3 (7) 0.00% of 7 reviewers that rated this feature as important or highly important Accept and process credit card transactions CoverManager 73 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Pre-made examples and templates for emails Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Serves restaurants Form predictions based on past and present data/trends Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus The ability to reserve times in groups. Capture guest experience at a granular level and utilize data to deliver tailored services Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Make reservations on the go through a mobile device Clients can submit payments via mobile devices Manage and support multiple languages Manage and support multiple locations Book meetings and appointments through a website or digital platform Tracks and processes online orders Accept and process online payment transactions Make and manage reservations online Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Integrates with point of sale (POS) systems Design, communicate, and distribute incentives to perform a specific action Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Track and monitor reviews of products or services Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Assign waitstaff and coordinate the table services Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.7 (24) 4.7 Based on 24 reviews ## Pricing Value for money 4.5 (24) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.5 (24) 4.5 Based on 24 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (24) 4.8 Based on 24 reviews ## User reviews Overall rating 4.8 Based on 24 reviews Filter by rating 5(21) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent CG Christian G. Propietario y chef Hospitality ### "Carencias en conocimientos y trato muy limitado " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 5, 2024 Muy mala, estuve sin el servicio completo me hicieron darme de baja en el anterior q tenía y me dejaron en el aire y cada uno se quitan la responsabilidad no son un equipo van por divididos igual q el gobierno, llevo más de dos semanas q mande un correo y me dieran de baja y no lo han hecho para q pasara el mes y me quieran cobran, he devuelto el recibo, por sentirme estafado y robado en toda regla. Pros El trato es muy globalizado, muy limitados hablan muy bonito como todo andaluz pero en los momentos críticos no dan la talla, se pasan la responsabilidad de un departamento a otro Cons Son plataforma que dependen de Google lo mejor es pagar a google y le sale más barato Switched from [Dish](https://www.capterra.com/p/188697/Dish/) Pensé q eran mejores pero son peores Me arrepiento Alternatives considered [Dish](https://www.capterra.com/p/188697/Dish/) Reasons for choosing CoverManager No lo elegí me convencieron y me engañaron Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Maria Antonia S. Compras / i+d Food & Beverages ### "Excelente software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2023 Pros Covermanager a nivel operativo es una herramienta completamente amigable y para mí día a día imprescindible, pero más allá de las funcionalidades infinitas que cover tiene lo que más me ha gustado de cover es el trato tan cercano , efectivo y familiar que tiene su equipo con nuestra empresa. Cons La verdad covermanager cubre todas mis necesidades en cuanto a motor de reservas Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME manuel e. Subdirector Hospitality ### "Excelente gestor de restaurantes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2023 Excelente, el trato en nuestro caso de Rafael Román es cercano y con una gestión muy rápida y eficiente, estamos muy contentos Pros La facilidad de uso, calidad y cantidad de información sobre los clientes Cons Realmente no echamos de menos nada, quizás pida demasiado pero me gustaría tener un sistema que cuando cambiemos precios de cartas, también lo haga en los productos que tenemos integrados Reasons for choosing CoverManager Nos ofrecen todo lo que un establecimiento hostelero necesita Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Tomas G. DIRECTOR DEL GRUPO Hospitality ### "Enhorabuena por vuestro servicio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 14, 2023 En rasgos generales es muy buena. ENHORABUENA Pros Me parece que lo que marca la diferencia mas definitoria para nuestro grupo es la atencion al cliente, el equipo cover siempre esta disponible para ayudar y con mucha simpatia y resolucion Cons Me gustaria que adaptases funcionalidades concretas que se adapten a las necesidades especificas de cada local. Reasons for choosing CoverManager Mejor atencion al cliente Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Maximo F. Director Hospitality ### "The Avocado Show" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2023 Pros Un sistema con desarrollos de la casa adaptados a necesidades muy especificas del sector y competitivo a nivel funcionalidades/precio, pero sin duda su punto más fuerte es la atención al cliente. Cons Los informes deben ser mas visuales para facilitar su análisis Reasons for choosing CoverManager Base de datos Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PA Pelayo A. Socio Hospitality ### "Recomendable al 200%" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2023 Pros La aplicación es muy intuitiva y si además lo sincronizas con tu software de ventas podrás tener muchísima información. Facilidad total a la hora de resolver consultas. Su equipo se preocupa por analizar tu rendimiento y están comprometidos con el cliente. Los avisos de otras reservas en otros restaurantes de Cover hacen que estemos mucho más preparados ante un no-show. Calidad precio estupendo en el cover básico. Cons La aplicación es mejorableLas tarifas a los efectos de anticipos, tarjetas a clientes, etc. me parecen un poco caras Reasons for choosing CoverManager Me lo aconsejaron Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FD Frank D. Administrativo y dueño Restaurants ### "Excelente herramienta para la gestion de reservas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2023 Pros Desde el día uno fue una apuesta para cambiar la manera en la que gestionabamos las reservas en el restaurante, la asesoria y apoyo por parte de Fran Hebles ha sido siempre A1, nos ha guiado en todo para obtener lo que necesitamos en el momento y siempre en Pro a mejorar en todos los aspectos lo cual ha repercutido positivamente en el restaurante, en general estamos bastante contentos hasta la fecha, es una herramienta fácil de usar y extremadamente útil si le sacas su máximo provecho, además todo el equipo de covermanager ha sido siempre excelente. Cons Esto quizas es un poco "externo" a covermanager y a las funcionalidades de la herramienta, sin embargo, entra dentro de las facilidades que covermanager deberia dar como empresa en general, especialmente en estos momentos post pandemia en la que pasamos por situaciones económicas complicadas.Considero que deberia haber mayor flexibilidad en caso de que se retrasen algunas facturas, otras empresas y proveedores en hostelería han mostrado mucha mas flexibilidad en este asunto y se agradece muchísimo cuando lo hacen, especialmente si tenemos mucho tiempo trabajando juntos y confiando en la empresa y herramienta. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LO Luis O. Oficina Hospitality ### "Reseña " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 13, 2023 Muy positiva Pros Su facilidad al momento de hacer una reserva Cons El aspecto debe de ser más instintivo de usar Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IG isaac g. GERENTE Hospitality ### "somos cover " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2023 No concebimos el día a día de los restaurantes sin Cover manager. Al igual que no concebimos un restaurante sin cocina Pros Es una herramienta que ayuda bastante a la gestión diaria de reservas de un modo fácil e intuitivo. Asimismo te permite crear una base de datos de clientes muy interesantes y que nos reporta una gran información para dar un mejor servicio de CRM. Cons En cover at home, ha habido situaciones puntuales que nos han hecho confundirnos en los pedidos de delivery por el tema de tiempos de entrega. Por otra parte, no hemos conseguido integrar bien el sistema de resevas con Revo. Reasons for choosing CoverManager No nos gustaba la idea del tenedor Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Ainhoa M. Social Media Manager Restaurants ### "¡Imprescindible para la gestión de nuestros restaurantes!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 10, 2023 Trabajar con cover es muy fácil, sobre todo por el equipo de personas que hay detrás que hacen todo lo posible por ayudarte.Mención especial a \[contenido sensible oculto\], por el trato tan cercano. Pros Gracias a Cover la gestión de las reservas y mesas de nuestro negocio se ha automatizado, lo que nos ha permitido ahorrar un montón de tiempo para dedicarlo a otras tareas. Cons Lo que menos nos ha gustado es no habernos trabajado con ellos desde hace más tiempo. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/229015/CoverManager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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