---
title: "Microsoft Edge Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Microsoft Edge the right Browser solution for you? Explore 577 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/229037/Microsoft-Edge/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-28"
---

Microsoft Edge

4.3 (577)

[View alternatives](https://www.capterra.com/p/229037/Microsoft-Edge/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 28th, 2026

# Reviews of Microsoft Edge

Ease of use

4.5

Customer Service

4.1

## Pros and Cons in Reviews

ML

Matthew L

TeacherE-Learning, Self-employedUsed the software for: 1-2 years.

“Multiple tabs open at once and it allows me to organise so many different resources for education and switch between them.“

April 25, 2026

KM

Kim M

Financial ManagerConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I don't like as it takes a lot of memory sometimes. And adjustment is needed on that.“

May 13, 2026

EB

Erinn B

Client Service Specialist IIAccounting, 51 - 200 employeesUsed the software for: Less than 6 months.

“What I like the most about Microsoft Edge is similar to chrome and you can customize your tabs down the side of your screen instead of at the top and also put your tabs in groups also LOVE the Read Aloud option.“

November 5, 2024

Naomi A

Product managerBanking, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“The search engine is not optimised and some applications do not function properly on it.“

March 12, 2026

Percival F

OwnerOnline Media, Self-employedUsed the software for: More than 2 years.

“I do like that it offers basic customization, and that it has Bing built in as the default browser, making earning Microsoft Points easier and streamlined.“

July 10, 2025

Nikolas H

Quality EngineerMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years.

“The UI/UX for Microsoft Edge is personally not as visually appealing when compared to other browsers.“

April 14, 2026

GC

Georges Attino C

Journaliste International MultimediaTelecommunications, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It is fast, uses fewer resources than some browsers, and integrates well with Windows.“

June 18, 2026

KS

Koushik S

Web DeveloperInformation Technology and Services, Self-employedUsed the software for: 1-2 years.

“The vertical tab layout might not fit everyone's workflow; while some are used to having a traditional tab bar at the top of the window, this can be a problem.“

November 14, 2024

## Showing most helpful reviews

Showing 1-25 of 577 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nicholas V.  
Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Edge has lots of features but not sure about privacy"

August 18, 2026

5.0

Pros

Edge is better at smooth scrolling, vertical tabs, PDFs, text to speech, ram usage, support for streaming, secruity

Cons

It can be bloated out of the box and privacy wise, not great, no idea what Microsoft collects for data

Review Source

VR

Verified Reviewer  
Teacher  
Education Management  
Used the software for: 2+ years

### "Microsoft Edge: A Tool for PDF Assignments"

December 14, 2025

5.0

I love using Microsoft Edge! It is easy for my students to download PDFs from the LMS and then resubmit them after they've completed the work using Microsoft Edge.

Pros

I use many PDF files in my AP history courses, and I needed a way for students to type on the PDFs. Microsoft Edge has a textbox feature that allows students to do so.

Cons

Unlike other products in the Microsoft suite, there is no auto-save feature. Oftentimes, students will submit an incomplete assignment because they forgot to hit the save button one last time.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

My district uses Microsoft products, so students do not have to pay to use Microsoft Edge. Also, Edge makes it very easy to type on PDF files.

Review Source

Percival F.  
Owner  
Online Media  
Used the software for: 2+ years

### "Simply Can't Compete "

July 10, 2025

1.0

Not something I would recommend to anyone under the age of 45 - younger users will be unimpressed with the lack of versatility. This browser is fine for office work or basic tasks but this is not the application for gamers or streamers. My personal take-away from Edge was that it simply is not meant for me.

Pros

I do like that it offers basic customization, and that it has Bing built in as the default browser, making earning Microsoft Points easier and streamlined. The more modern UI is also appealing.

Cons

It is Internet Explorer dressed up in a tuxedo; it has never and will never have the customization, ease of use, add-on's, security features or the low impact on my PC performance while doing other things that many other browsers are capable of.

Review Source

CC

Craig C.  
Consultant of Continuous Improvement  
Insurance  
Used the software for: 1-2 years

### "Microsoft Edge is my work browser of choice"

August 7, 2026

5.0

Microsoft Edge is my browser of choice at work. It’s fast, secure, and performs great no matter how many tabs I have open. When I first started using it I found the interface to be a bit overwhelming, but that was quickly resolved. I would definitely recommend Microsoft Edge.

Pros

Microsoft Edge is fast and secure, but its best feature is its low memory use. At work I have anywhere between 3-15 tabs open at any given time. On other browsers, this might slow my whole computer down. But on Edge, I never notice a drop in performance. That’s a big deal for me.

Cons

When I first switched over to Edge I thought the interface was too crowded with shopping, news, promotions, and other prompts. Over time I customized my settings and this is no longer an issue.

Review Source

VR

Verified Reviewer  
Occupational Therapist Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Optimistic about Edge so far"

December 11, 2025

5.0

So far so good. Haven't run into any major issues. I think it crashed once. But i'm not sure that was the fault of Edge.

Pros

it's free. I have not needed customer service. It seems easy to use. Haven't run into any issues with tabs, or extensions. Seems to not take up too much ram.

Cons

I don't like bing, and it defaults to bing. That's really it, otherwise so far, even though i would usually use chrome for web browsing, my new job uses Microsoft.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

I had to for work. I didn't make this choice.

Review Source

nO

niamh O.  
researcher  
E-Learning  
Used the software for: 1-2 years

### "Fast efficient reliable web browser"

March 10, 2026

4.0

Happy with my overall experience. Allows me to do my research online and conduct any downloads I require.

Pros

Good search engine. No issues with searching for websites. Quick to display websites and provides a secure search. Can be used on phone and computer and can sync my data.

Cons

The default search engine is normally Bing/ yahoo which would not be by top choice compared with google search. However this can be changed in default settings to your favoured search engine so it is not a big issue.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

I have both on my computer and use both. Sometimes chrome on my computer or safari on my iphone won't let me access certain websites and microsoft edge allows me to do so.

Review Source

DRS

Daniel R. S.  
Founder  
Computer Software  
Used the software for: 2+ years

### "Love the integration with your work apps and email"

September 1, 2025

5.0

Pros

I love how when you use it in your organization , it automatically signs you into your email and work apps

Cons

Whenever I use copilot and ask it to make a downloadable file such as a word file or excel, the download link never works and when I ask it to try again, it says working on it for hours and never completes when I use copilot in edge

Alternatives considered

[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[Microsoft Power Apps](https://www.capterra.com/p/228526/Microsoft-Power-Apps/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Reason for choosing Microsoft Edge

When using my business email I use Edge because of how it automatically connects my organization worker apps in the browser

Review Source

Michelle D.  
Multiple job titles - Admin, Marketing, Design, Tech  
Retail  
Used the software for: 2+ years

### "Not really a fan. Not my cup of tea."

May 8, 2025

2.0

Meh...I really do not like this piece of software. I didn't like Internet Explorer either. I just have never preferred nor liked Microsoft browser products.

Pros

Not really anything. I have never liked any of the Microsoft Browsers. I really don't like anything about it that Google or Firefox doesn't have.

Cons

Everything. I don't even know how I can write 100 words because I really don't like the interface, the ads posing as news, the search results, anything...I really don't like how the AI tries to take over everything but that is not just Microsoft. Microsoft is more annoying about it because the operating system is theirs...

Alternatives considered

[Firefox](https://www.capterra.com/p/228987/Firefox/)[Opera](https://www.capterra.com/p/229024/Opera/)[Safari](https://www.capterra.com/p/229123/Safari/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Reason for choosing Microsoft Edge

I didn't... I really don't use Edge much. I am forced to sometimes by Windows.

Review Source

VR

Verified Reviewer  
MERN stack developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Dev journey with Microsoft Edge"

March 11, 2025

4.0

I mostly used Microsoft Edge for running development environment as it has in build dev tools like redux and better inspector UI.

Pros

It is best for multi tasking computation as it is faster and light weighted, It also have many in build dev tools for developers.

Cons

There is no privacy, Microsoft track the activities.

Switched from

[Opera](https://www.capterra.com/p/229024/Opera/)[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

As a web developer the inspector window where not align with my need, and there where also limited and hard to find in build plugins/dev tools.

Review Source

TB

Teresa B.  
Self  
Writing and Editing  
Used the software for: 1-2 years

### "Its worth buying"

August 23, 2026

5.0

I always have an excellent experience when using Microsoft Edge!! Its easy to use. I have used it for years I love it!!

Pros

It is a safe and easy way to search the internet. I don't have to worry about someone stealing my personal information and selling it.

Cons

Nothing there is nothing that I dont like about Microsoft Edge. I have used it for years. Its easy to use, and I dont have to worry about pop ups.

Review Source

AB

Aaron B.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Best browser for business - don't be fooled by Chrome"

December 23, 2024

5.0

Pros

Edge is a fantastic browser - fast, stable, robust, customizable, not littered with ads like Chrome. Any organization using the 365 ecosystem should block all other browsers and just have employees use Edge, especially with all of the customizations and security controls available to IT.

Cons

Just that it doesn't have the brand name recognition of Chrome, so employees think it's a downgrade. But it's not - also uses the chromium technology! With copilot integration it keeps improving. Learn and use it.

Switched from

[Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Works just as well without all the tracking and ad clutter.

Review Source

jS

julien S.  
projet manager  
Automotive  
Used the software for: 2+ years

### "overall feedback edge"

June 10, 2025

4.0

Pros

Overall Edge is a good browser that can be a great to-go option and since it comes installed by default on Windows it is a great option.

Cons

problem with ads, resource usage can still be hindered with too many tabs open and tools also. too many things with IA copilot.

Review Source

RS

Ruby S.  
Content Creator  
Internet  
Used the software for: 1-2 years

### "Dowload its killers"

October 20, 2025

5.0

Pros

I like that the Microsoft Edge app is readily available on newly purchased computers, and I use it with other tools and browsers. It is good to have choice and variety. When one browser does not return what I need, I can also rely on Microsoft Edge.

Cons

I dislike that it is not as widely used as some of the others. I think branding has a lot to do with it, and other brands are trendy. I would like to see side-by-side comparisons of Microsoft Edge with different browsers and brands.

Review Source

TH

Tim H.  
Insight Executive  
Marketing and Advertising  
Used the software for: 2+ years

### "Does everything you would need it to"

June 26, 2025

4.0

It is much improved on previous version and previous Microsoft browsers. It is now my default option for work and easy to manage favourites, tabs, and use for daily work purposes.

Pros

Contains all the features you would want from a browser - easy to arrange and manage how you want it to display. I like the tailored news it gives you when you open a new tab.

Cons

I found it quite difficult to switch to initially in terms of importing favourites. It often reverts you default search engine back to Bing as well without really wanting it to.

Review Source

JM

Jean M.  
System Engineer  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Stable browser backbone client network operations"

June 16, 2025

5.0

Pros

Microsoft Edge helps me to multitask with several instances without memory leakage. Its security sandboxing is used to isolate client-specific credentials and defend against cross-site weaknesses.

Cons

My downloading of diagnostic PDFs created out of reports is occasionally broken by the built-in PDF previewer.

Review Source

TD

Teodor D.  
Data Engineer  
Higher Education  
Used the software for: 2+ years

### "Made research and note taking more multitaskable"

May 31, 2025

5.0

Pros

With features I didn’t have to install separately I got a fast, reliable browsing experience out of Microsoft Edge. It worked across many sites, fast loaded heavy pages and syncing across devices kept my workflow flowing.

Cons

Sometimes paused active tabs with media content that would interrupt video playback and live updates until I manually refreshed or changed the settings.

Review Source

VR

Verified Reviewer  
Operations Business Manager  
Education Management  
Used the software for: 6-12 months

### "Edge = Crap. AOL was Better"

September 6, 2025

1.0

Terrible. I want to delete it and lose all memory of its existence, not just from my computer, but also from my own brain.

Pros

Nothing. Relative to literally every other browsing tool. Edge is terrible. The only good thing about it would be the ability to simply delete it from my computer, but I can't seem to make that stick

Cons

That it won't leave me along on my laptop. Edge is like a colleague you don't like and is not productive, always interrupting, trying to get involved where it doesn't belong and is not welcome.

Review Source

VR

Verified Reviewer  
Computer Service Technician  
Education Management  
Used the software for: 2+ years

### "Fast and capable"

February 24, 2025

5.0

Fast, familiar, useful and capable browser that just works

Pros

Teams and Office integration, Windows integration, Chromium based, sync with other browsers Copilot built in, extra PDF features

Cons

In the past, tried to stop you from changing your default browser. This has since been walked back

Review Source

BN

Bre N.  
Service Coordinator  
Construction  
Used the software for: 6-12 months

### "I’m not a fan "

February 26, 2026

2.0

Pros

I like that it shows the news/ weather and you can customize the tabs you see on the homepage. It goes based off of what you already searched up or things that peak your interest.

Cons

It can be confusing trying to get to the website you need to get too. I personally like other internet browsers more.

Review Source

EB

Eric B.  
Specialist  
Oil & Energy  
Used the software for: 2+ years

### "Functional, but feels a little antiquated. "

April 15, 2025

3.0

Some of my work applications require us to use Edge, otherwise I probably would not be still using it. Forced to use it but gets the job done.

Pros

Gets the job done to browse and work in the cloud. Some pages will have issues with Chrome, but appear to work on Edge.

Cons

Feel like its a dinosaur compared to some of the other browsers. Microsoft’s browser used to be my browser of choice, but has not been for over a decade now.

Review Source

RS

RICARDO S.  
Sales Representative  
Computer Software  
Used the software for: 2+ years

### "A browser fast and secure."

March 7, 2025

5.0

Overall it's a good browser, especially for apps that are 100% compatible with Edge.

Pros

The speed for browsing is awesome and also its solid performance.

Cons

There are some compatibility issues, not all the extensions work properly in this browser.

Review Source

VR

Verified Reviewer  
Sales Representative  
Real Estate  
Used the software for: 6-12 months

### "Its easy to use and navigate through"

February 1, 2025

5.0

Its been so cool so far with so much interesting features

Pros

It has a very unique interface and is easy to use.

Cons

Its usually bring a lot of adds, thou its also Informative.

Review Source

SC

Shirita C.  
Entrepreneur  
Mental Health Care  
Used the software for: 2+ years

### "Microsoft Edge Review"

February 20, 2025

3.0

I am not a fan of Microsoft Edge. I will use any browser but Microsoft Edge.

Pros

The ability to search for content on the internet.

Cons

It's too bulky and too busy with advertisements.

Review Source

RM

Refioe M.  
Freelance Writer  
Writing and Editing  
Used the software for: 1-2 years

### "Microsoft Edge"

January 15, 2025

5.0

Pros

Microsoft Edge is a very effective internet extension and it is expeditious, one can easily get their daily tasks done in a blink of an eye, and I love it so much.

Cons

Nothing at the moment, everything about it is profoundly amazing.

Review Source

FNC

Fungai Nicole C.  
Support worker  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Nice browser but distracting home page."

March 3, 2025

3.0

I like the News section when opening Edge but they usually distracted me from doing my work.

Pros

I can import bookmarks from other browsers.

Cons

The home page was too distracting and it had too many ads.

Review Source

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